Total 741 Director/C-Level Customer Service job vacancies

The Director of Patient Support Services (PSS) is responsible for the overall management and performance of the hospital patient support services. You will oversee all areas, including business office, patient service centre, customer experience and medical records office. Your strategic vision, operational expertise, and commitment to customer experience will be instrumental in ensuring patients receive timely access to the services they need, while optimizing hospital capacity and revenue.

Leadership & Management

1. Provide leadership to a team of HODs and BU leads in the patient support services, including business office, patient service centre, customer experience and medical records office.
2. Develop and implement effective policies and procedures for all departments under the patient support service.

Operations

1. Oversee the patient billing and collection process, ensuring accurate and timely claim submission and revenue collection.
2. Create and implement efficient protocols for patient admission, registration, and bed assignment.
3. Develop and implement best practices for admissions, ensuring smooth transitions for patients across all service lines including management of bed capacity, effectively communicating bed availability to relevant department staff.
4. Collaborate with clinical and non-clinical departments to identify patient journey friction points.
5. Analyze data and prepare reports to provide insights to hospital leadership.

System & Technology

1. Implement and manage revenue cycle management strategies to optimize financial performance.
2. Negotiate contracts with third-party payers and manage payer relationships. Maintain clear and effective communication with hospital leadership, other departments, and external stakeholders.
3. Evaluate and implement new financial and billing software and technology solutions.
4. Ensure the continued accuracy and integrity of patient data within the admissions and business system.
5. Evaluate and implement new admissions solutions and drive paperless & cashless initiative during admission and billing at business office.

Patient Feedback and Advocacy

1. Identify trends and common themes in patient feedback to pinpoint areas for improvement.
2. Advocate for patient needs and concerns to various hospital departments and leadership.
3. Develop and implement service recovery plans to address patient complaints and dissatisfaction.
4. Oversees the development of Thomson Touch programme to ensure consistency and standards in our service delivery.

Medical Records Management

1. Management of patient health records, ensuring compliance with relevant regulations, and facilitating the efficient flow of health information within the organization
2. Oversee the implementation and maintenance of health information systems, electronic medical records (EMR), and other technologies to optimize record-keeping processes.
3. Conduct regular audits to identify and rectify any discrepancies.

Others

1. Any other task as assigned.

Requirements

• Degree with at least 10 years of relevant working experience.
• Good knowledge in both front-end and back-end support services.
• Demonstrate critical thinking abilities and strong problem solving skill.
• Effective communication skill including the ability to express the technical concept clearly and concisely to senior management and stakeholders.
• Good relation management skills with the ability to influence decision making.
• Strong people management skills, proactive and service orientated.
• A team player with a positive attitude, professionalism and a strong work ethic with high level of integrity and ethics.

Job Title: Chief Executive Officer (CEO)
Location: Run around different outlets, Office at Jurong East Branch.
Working days / Timing: Mon - Fri (10AM - 7PM) ; Occasional weekends required (Compensate Time off in return)

Company Description:
Established since 2010, with more than 20 education centres spread islandwide across Singapore offering Tuition Services, After school care programme and Enrichment centres under multiple-brand names.

Position Overview:
The CEO will be responsible for overseeing all aspects of the centre's operations, including strategic planning, financial management, staff development, and programmatic excellence. The CEO will work closely with the board of directors to develop and implement a vision for the center that aligns with its mission and values.

Key Responsibilities:

• Strategic Planning: Develop and implement a strategic plan that ensures the center's long-term sustainability and growth.
• Financial Management: Oversee the center's financial operations, including budgeting, forecasting, and financial reporting.
• Program Development: Work with staff to develop and implement high-quality educational programs that meet the needs of students and families.
• Staff Development: Recruit, hire, and train a high-performing staff team. Provide leadership and support to staff to ensure their success and professional growth.
• Community Engagement: Build and maintain strong relationships with parents, students, staff, and the community at large.
• Compliance: Ensure that the center complies with all relevant laws, regulations, and licensing requirements.
• Board Relations: Work closely with the board of directors to keep them informed of the center's progress and to seek their input and guidance.

Qualifications:

• Bachelor's degree in education, business, or a related field; advanced degree preferred.
• At least 5 years of experience in a leadership role in education, preferably as a director or executive director.
• Strong business acumen and financial management skills.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Welcome to Milestones Early Learning Ashmont We are a beautiful 56 place centre. Our philosophy is based on a holistic image of the child. Our families tell us they love our approaches to inclusivity and sustainability.  We have a rare opportunity for an empowering People Leader with a high-performing mindset to guide and support educators and families within the centre. You will:  Manage the day to day operations of the Centre in line with company policies and procedures, meeting compliance and financial targets.  Create long-lasting connections with your local community including partnerships with families and use your marketing flair to strategically increase occupancy of the service.  Mentor and support the centre to Meet/Exceed the National Quality Standards  About you:  A Diploma in Early Childhood Education and Care or ACECQA-approved equivalent qualification  A current Working with Children’s Check  Experience in a management or leadership role  Experienced in achieving targets and meeting safety and compliance standard  Why work for…

Click here to view more detail / apply for Centre Director (Sponsorship Available)

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

25 - 50%

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:

As a Service Delivery Director, you will provides leadership for service delivery team including planning, coaching, recruitment, selection, performance development and mentoring. Develops and recommends tactical and strategic plans for information processing operations.

What you will be doing:

• Monitors staff performance, works with employees to implement goals and document progress.

• Manages resources in a cost-effective, innovative manner including assisting subordinates in effective use of resources and tools.

• Manages staff to ensure all duties are performed in an accurate and timely manner.

• Develops and implements department policies and procedures.

• Ensures deadlines and production schedules are met and reallocates workloads as necessary.

• Performs resource planning and allocation and supports direct reports in meeting work requirements.

• Assesses strengths and development needs of employees and provides challenging assignments and opportunities for development.

• Manages team expenses within budget constraints and provides financial and quantitative information in support of group and company reporting and goals.

• Manages internal and external communications/escalations on issues.

• Understands processing environments for supported products and services.

• Utilizes variable staffing models, which includes contractor and co-source models, processes/practices.

• Encourages inter-team, inter-department and inter-organizational team work to accomplish goals and objectives.

• Other related duties assigned as needed.

What you will need:

• Must have at least 15 years of work experience as a Service Delivery Director spearheading project implementations for Banking and Payments.

• Must have an extensive knowledge with PaaS and have project implementation background for Payments: IST Switch, EMV, Switch Implementations, Card Migration.

• A sound background with Resource Management, System and Product Analysis/ Development for Financial Services.

• Bachelor’s degree or the equivalent combination of education, training, or work experience.

• Requires strong management, organizational, team building, coaching and mentoring skills

• Requires strong business skills, industry knowledge, financial management and planning skills, long-term vision and executive presence

• Considerable knowledge of all operations lifecycle phases, e.g., requirements definition, risk management, implementation, deployment, maintenance

• Considerable knowledge of IT production administration and operations activities and controls

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

#LI-AR3

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

• The Minister of Religion duties include preaching and teaching, visiting families, counselling, conducting marriages, burial, baptism, teaching, preaching, baby dedication, house warming, serving Lord’s supper, planning and setting up goals, engage in prayer and fasting with a view to build spiritual covering for congregants and the community.
• Conduct and coordinate consistent home visits to homebound members and facilitate access to
• other resources such as transportation and/or respite care.
• Educate, advocate and confer with the congregation in health matters for all ages.
• Promote health related activities, education, and volunteer opportunities in the church community.
• Maintain knowledge of community health resources and refer members as needed.
• Keep ongoing connections with the Health Ministry Professionals Network.
• Act as a resource on health needs and facilitate opportunities for related programming, consulting
• with the Health Ministry Team and the pastor.
• Support and collaboratively lead the Caring Visitors Team.
• Support the Church congregation as appropriate.
• Maintain medical equipment and supplies and perform routine maintenance and checks as needed.
• Coordinate the loaning of medical assistive equipment (crutches, walkers, etc.) and supervise
• storage when not out on loan.
• Participate as a member of the church staff by accepting referrals from others, and attending staff
• meetings as requested.
• Maintain records of activities, program assessment, evaluation and hours and submit to Trustee, Committee and the Senior Pastor. Understanding of the CAC doctrine and tenet.

• Assist the Senior Pastor where possible during or after church ministration, organize meeting and conferences, recruitment and training, liaising with government and public agencies and offices, leading church worship services.

• Desirable to have is a degree holder and one year of experience in the same role
.

Assistant Director of Legal (Monitoring Officer)

An exciting opportunity has arisen for an experienced Assistant Director of Legal (Monitoring Officer) to join a local authority, based in Lincolnshire, for a period of 4-6 months. This hybrid business model requires a candidate with monitoring officer experience, who can ensure that the council meets its legal and statutory obligations as set out in the Localism Act 2011, Local Government & Housing Act 1989, as amended by Local Government Act 2000.

ROLE: Assistant Director of Legal

RATE: £70-£90ph

LOCATION: Lincolnshire (hybrid)

CONTRACT: 4 to 6 months

Key Responsibilities

• Discharging the Monitoring Officer functions set out in the Localism Act 2011, the Local Government Act 2000, the Local Government and Housing Act 1989 and elsewhere.
• Providing high quality legal advice to the Council, Chief Officers and Elected Members to underpin effective decision making, meet statutory requirements and ensure good general practice.
• Leading the effective planning, organisation, delivery and continuous improvement and efficiency of all related services, resources and allocated budgets, through service delivery, efficiency and improvement plans as required.

Key Requirements

• Monitoring Officer experience is essential.
• Experience of providing high quality legal advice to the Council, Chief Officers and Elected Members.
• Experience of overseeing a wide range of sensitive and high-profile cases including new initiatives, policy development, major projects, constitutional issues, standards, ethics, corporate governance, corporate legal issues and other complex administrative areas of public law.

Benefits

• Weekly pay
• Hybrid working
• Flexible hours

If this Assistant Legal Director vacancy sounds like an opportunity of interest for you or someone you know, then please feel free to reach out to Hugh Barnes on 01772208969 , or email Hugh.Barnes@servicecare.org.uk.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Proud member of the Disability Confident employer scheme

Job Overview:

The AD/CWD reports to the Senior Director of the Centre for Workplace Development (SD/CWD) and is part of the CWD leadership team which ensures that Workplace Grants and Programmes undertaken by CWD are effectively delivered.

Responsibilities and duties:

• AD/CWD is a people manager role thus will be expected to exercise leadership and performance management.
• Assists the SD/CWD to ensure that CWD delivers its commitments/Key Performance Indicators (KPIs) within budget and in a timely manner.
• Provides guidance and coaches junior team members in their work deliverables.
• Engages internal and external stakeholders to identify emerging workplace issues/challenges; and proposes solutions and interventions.
• Able to comprehensively complete a government tender document including budgeting and risk assessment (if needed).

Qualifications:

• A recognized Degree holder.
• Familiarity with workplace grants, programmes and tripartite initiatives be an advantage.
• At least 5 years of relevant working experience in a people manager role.
• Able to work independently and collaboratively.
• Processes strong communication skills, interpersonal skills, and negotiation skills.

You will have an oversight and management in Facilities Management (FM), Environmental Health & Safety (EHS), Biomedical Engineering (BME), Security/Fire Safety, Emergency Preparedness (EP) and the overall strategic space planning & relocation management including lease management within hospital and externally, in achieving the mission of the hospital and to ensure provision of quality patient care.

Responsibilities:

Resources Management

1. Develop and implement a strategic manpower program to achieve customer expectations and business goals.

2. Plan and implement staff development.

3. Ensures staff skills keep pace with changing technology and customer expectations.

4. Create and maintain a work environment conducive for staff to work in and customers to receive excellent service.

5. Conduct interim and annual evaluation and assessment of reports to position.

6. Manage HODs of FM, EHS, BME.

Operational Management

1. Manage the promotion and development of existing and/or new services in areas of responsibility.

2. Responsible for proper discharge of Policy and Procedures.

3. Maintain an updated copy of Policy and Procedure Manual in each area of responsibility and ensure that policies and procedures are relevant to legal and regulatory guidelines and organizational directions.

4. Effect continuous improvement of services, programs and delivery systems (in areas of quality, productivity and performance standards, including monitoring of key performance indicators and reviewing feedback on FM, EHS & BME and services).

5. Responsible for dissemination and ensuring the corporate vision and mission is understood by all staff and translated into operational goals and objectives.

6. Conduct internal training and informational sessions for benefit of staff.

7. Complete annual Departmental Review to report on overall programs and movement.

8. Maintain and Update Business Continuity Management, ISO Programs of the department and ensuring compliance with MOH HCSA licensing requirement.

9. Management Representative and Risk Management Team Lead: To assist Chair of ISO Core Committee to oversee the EMS & OSH framework. Ensure that the respective standards in EMS & OSH are efficiently supporting the overarching EMS & OSH frameworks and organizational needs and requirements. Present the respective system to management, authorities, certification bodies and other third parties during audits, reviews and other verification processes.

Strategic Space Planning and Relocation Management (including leasing):

1. To achieve on efficient space optimization within the hospital through reviewing the space needs of departments and users requirements. Planning and working directly with users to relocate offices and where possible to support vertical and horizontal hospital/wards expansion plans.

2. Sourcing of office spaces externally and to negotiate best value rental rates and leasing terms with potential landlords.

Financial Management

1. Responsible for the financial and budgetary aspects of Departments providing services.

2. Ensure adequate resources are provided for programmes commensurate to performance and expectations.

3. Evaluate financial performance of existing services and operations.

4. Manage expenses of existing operations.

External Control

1. Maintain positive relations with external organizations to ensure Hospital programs and services reflect industry requirements.

2. Participate in Emergency Planning and play a key role during times of emergency.

3. Assist COO in the Emergency Preparedness Committee to assist in the spearheading of hospital's emergency preparedness programme and activities.

Requirements:

1. Degree or Masters with minimum 10 years’ experience in Healthcare/Hospital Operations

2. Good knowledge in both front-end and back-end support services.

3. Demonstrate critical thinking abilities and strong problem solving skill.

4. Effective communication skill including the ability to express the technical concept clearly and concisely to senior management and stakeholders.

5. Good relation management skills with the ability to influence decision making.

6. Strong people management skills, proactive and service orientated.

A team player with a positive attitude, professionalism and a strong work ethic with high level of integrity and ethics.

  Campbelltown Arts Centre Director (Executive Manager, City Culture) High Profile Role with Real Community ImpactPermanent full-time position, 35 hours per weekFlexible work policy with a hybrid work model About us: We are not your usual, we are upbeat, resourceful and determined. Our staff and community are at the core of what we do, looking for ways to work together and support each other. Naturally welcoming, we share good-natured humour and positivity. We aim to inspire a sense of possibility and create opportunities for all by rolling up our sleeves. Our workplace is agile and flexible, keeping ahead of the times. Be a part of it, let’s get something started. About the role: Reporting to the Director, City Futures, Campbelltown Arts Centre Director will lead the strategic direction of the C-A-C in response to community need and in alignment with Council’s Strategic Plan. Develop and manage relationships with key stakeholders including media, industry, business, funding…

Click here to view more detail / apply for Campbelltown Arts Centre Director (Executive Manager City Culture)

ELC Centre Director – Baldivis - Early Learning Centre Children Services | Perth Closing date: 11/05/2024 ELC Centre Director Baldivis – Earning Learning Centre YMCA WA (the Y WA) Young Men’s Christian Association $79,677 - $81,490 11% Super 10.25% Allowance Benefits Full-Time permanent position Our quest: Hello. We’re The Y WA.   We’re that local (Not-For-Profit) Early Learning Centre (ELC) who is dedicated to inspiring and nurturing children to become independent little butterflies. And guess what? You’re a big part of how we make this happen. You could be our new ELC Centre Director excited to work ‘your magic’ to head up our centre based in Baldivis (Perth, WA). But let’s cut to the chase. Why join The Y? Check out our awesome perks below. Your perks: $79,677 to $81,490 11% super per annum Plus, Directors Allowance (up to $8,352.78 per year) Additional 1 week paid for the Holiday Season Generous corporate healthcare discounts (up to…

Click here to view more detail / apply for ELC Centre Director – Baldivis - Early Learning Centre

Reference Number: S100-24-2850 Closing Date: 01-05-2024 Employment Type: Permanent Full Time Campbelltown Arts Centre Director (Executive Manager, City Culture) High Profile Role with Real Community ImpactPermanent full-time position, 35 hours per weekFlexible work policy with a hybrid work model About us: We are not your usual, we are upbeat, resourceful and determined. Our staff and community are at the core of what we do, looking for ways to work together and support each other. Naturally welcoming, we share good-natured humour and positivity. We aim to inspire a sense of possibility and create opportunities for all by rolling up our sleeves. Our workplace is agile and flexible, keeping ahead of the times. Be a part of it, let’s get something started. About the role: Reporting to the Director, City Futures, Campbelltown Arts Centre Director will lead the strategic direction of the C-A-C in response to community need and in alignment with Council’s Strategic Plan. Develop and…

Click here to view more detail / apply for Campbelltown Arts Centre Director (Executive Manager City Culture)

Position Objective
Stamford seeks a dynamic, mission-driven leader as Director of Student Support Services. This position oversees the school’s MTSS (Multi Tiered System of Support) program including: early intervention services, social-emotional counseling programs, speech and language therapy, occupational therapy, and academic and behavioral supports. Stamford’s MTSS model includes support for building Tier 1 capacity, Tier 2 interventions, and a Tier 3 Intensive Support Program. The Director collaborates with administrative teams, teachers and specialists to offer the highest quality support services in a leading program in Singapore. The Director directly supervises the Head of Intensive Intervention, the Head of Therapy and provides extensive support for Academic Support and School Counseling teams.

Responsibilities
The job holder’s responsibility for promoting and safeguarding the welfare of children and young persons for whom they are responsible, or with whom they come into contact will be adhered to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School’s Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

Strategic Leadership of the MTSS Model at Stamford
● Lead the strategic development of all student support services for students N-G12 at SAIS
● Collaborate with Divisional Administrators to ensure articulation of services between divisions and grade levels (N- G12)
● Support school leaders and educators in maintaining inclusive positive and supportive learning environments and highly effective educational programming for all students (N-G12)
● Facilitate and/or coordinate professional learning that supports effective instruction and social emotional supports for all students
● Participate in divisional teams to coordinate a cohesive support model
● Engage in schoolwide teams and committees to identify and address academic, social and emotional, and behavioral needs
● Support teacher leaders in facilitating divisional screening and referral process
● Collaborate with safeguarding, nursing, and discipline committee on escalated student needs

Recruits, Coaches, and Provides Professional Learning for Student Support Members
● Develop SSD team members’ professional growth opportunities as it relates to student services functions
● Actively recruit and collaboratively plan the onboarding of SSD team members
● Facilitate learning of teacher leaders to support SSD staff’s professional growth and progress towards team goals
● Provide training and support in the planning of intervention at all tier levels including screening, goal writing, and progress monitoring
● Guide in the collection, analysis, and use of data in intervention decisions and instructional planning
● Serve as the Primary and/or Secondary Hiring Manager for SSD positions
● Demonstrate outstanding interpersonal skills in the course of supporting SSD team members’ collaborative efforts with any/all professionals across campus

Maintains & Improves upon Administrative Policies, Systems, & Documentation within the SSD Program
● Serve as a productive partner and liaison to all stakeholders in an effort to enhance SAIS student services
● Partner during the admissions process for the screening of files and leading student, parent, and teacher interviews
● Revise systems for identification and support of students who are in the EAL program and demonstrate a need for intervention services
● Collaborate with the Head of the Intensive Support Program to identify openings, criteria for entry/exit, and communication structures
● Responsible for budget related to Student Support Program, including the Intensive Support Program budget and resource allocation
● Ensure that appropriate data is collected and records and reports are maintained to comply with SSD, AHPC, Cognita, CIS / WASC and CPE policy and regulation

Other duties as assigned by the Superintendent or Deputy Superintendent Position

Requirements
● The ability to lead initiatives with staff and students to build school culture aligned with the school vision
● Problem solver
● Positive attitude toward challenges
● Strong organizational and communication skills
● Effective collaborator and team-member
● Excellent interpersonal and time management skills
● Exemplifies the IB learner profile – knowledgeable, inquirer, open-minded, principled, caring, communicator, risk taker, thinker, balanced, reflective
● Resilient - able to work long hours depending on the demands of the job at various times throughout the year
● Demonstrates the Stamford Values – Courage, Ingenuity, Compassion, Integrity

Qualifications
● Master’s Degree / PhD in a related field (Special Education, Education Leadership, Educational Administration)
● At least 3+ years experience in a position of significant leadership (i.e., SSD Director, Deputy Principal, etc)
● Minimum 5 years teaching experience in Special Education and/or inclusive General Education classroom contexts
● Experience implementing Multi-Tiered Systems of Support and experience with selecting, training, and supporting the implementation of intervention programs
● Current Teaching Certification in Special Education (Mild/Moderate and/or Severe Licensure)
● Experience supporting English Language Learners
● Experience with Universal Design for Learning (preferred)

Contacts
● Stamford Community
● Stamford and Cognita Leadership Team
● Parents and Students
● PTA Other Stamford Teaching and Non-Teaching Staff

Working Conditions
● School Environment
● Based at SAIS Woodleigh campus with travel to Lorong Chuan campus for meetings
● Working hours 8am to 4:30pm, Monday to Friday, plus occasional staff meetings and trainings
● School holidays are paid and free except staff days and training days (please refer to the website to see the school calendar with school holiday dates)

Terms of Employment
● Annual Leave: 30 working days
● Medical Benefits: Medical insurance provided where applicable
● Sick Leave/Hosp: 60 days hospitalization leave including 14 days sick leave
● Probation Period: 3 months from date of commencement
● Referee request: Required
● Background Check: Required

Stamford American International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment background checks are mandatory and appointments are strictly subject to confirmation that all reference and background checks are completed to the satisfaction of Cognita, Stamford’s holding organization.

We are an equal opportunity employer and disallow discrimination of age, ethnic origin, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics or disability. We welcome applications from all qualified candidates.

Please note that only shortlisted candidates will be notified.

Job Overview:

CFS is seeking a highly motivated and organised individual to join CAP as an Assistant Director in an important and exciting role that offers hands-on opportunities to develop, implement and manage collective giving and philanthropic advisory programmes to meet evolving community needs in Singapore. The candidate will be a key member of the CAP team with a responsibility to oversee the efficient and effective running of CAP programmes, and provide direction and guidance to project teams.

The ideal candidate should have a proven track record in driving collective giving/philanthropic initiatives, with in-depth domain knowledge in one or more of the following areas – environment/sustainability, issues affecting lower-income families, education, skills training, employment-support, health and care. He/she should also have a data-driven understanding of effective and innovative giving strategies in any of the areas identified above.

If you are a dynamic leader with a commitment to advancing social and environmental causes through strategic giving, we encourage you to apply. Join us in making a lasting difference in Singapore.

Key Responsibilities:

• Proactively exercise creativity, foresight, and judgment in planning and delivering CAP collective giving programmes and bespoke philanthropy advisory services in a variety of philanthropic domains.This includes developing and implementing strategies, action plans and programmes to promote effective philanthropy in Singapore.
• Provide independent leadership on complex assignments and be able to guide 1-2 team members; including clearing copy and slide decks prepared by team members
• Uphold business and operational excellence at the Centre; manage budgets and monitor progress on KPIs.
• Develop a thorough knowledge of team’s needs to provide proactive, efficient, and expedient resources and support towards the collective growth of the team
• Oversee the end-to-end grantmaking process for new collective giving programmes and community impact funds
• Stay informed about emerging trends/needs, research and innovations in the fields of sustainability and social impact to continuously build pipeline of philanthropic opportunities and evaluate effectiveness of existing funds.

Qualifications/Skills:

• Masters-level qualifications in business, social sciences, public policy/health preferred
• Domain knowledge/expertise on one or more of the following sectors will be a definite advantage – environment/sustainability, economic, social, health and care needs and the philanthropic sector
• Strong communication, writing and interpersonal skills, with the ability to engage a range of audiences, stakeholders, funders and partners
• Ability to work under own initiative with a proactive approach to problem solving.
• Proficiency in budgeting and financial management, with the ability to develop and manage budgets for philanthropic initiatives and ensure compliance with relevant regulations and reporting requirements.
• Able to strive in a fast-paced and dynamic environment as an independent contributor with limited resources.
• Ability to write and present clear and concise reports independently;
• Keen attention to detail;
• Proficient in Microsoft Office applications (such as PowerPoint and Excel)
• Core competencies in grantmaking and grant management
• Manage, lead and motivate teams

Our Client is an established company in Singapore, who is seeking to recruit a Associate Director, Operations (Data Centre), Malaysia.

Associate Director, Operations (Data Centre), Malaysia

• To review and reform the existing Data Centre network and IT system.
• To develop and integrate the existing Building Management System (BMS) and Environmental Monitoring System (EMS).
• To introduce IOT sensors for Artificial Intelligence and to collect data for Machine Learning implementation.
• Manage the department by providing leadership, coaching, training, and mentorship and overall development of the employees.
• Manage resources in manpower, capital, and operating expenses within the team. Ensure resources are leveraged at the most optimum, efficient, and cost-effective manner.
• Work with Procurement on all the tender processes and internal team on the specifications/requirements, to ensure all contracts and tenders are process in accordance to policies. Work with Project team on submitted tender, evaluate feasibility, life cycle cost and maintenance requirements of the design, equipment and services rendered.
• Update senior management on overall performance status and activities for the department.
• Strategize and lead the department towards centralization, digitalization, and data analytical to improve Data Center resiliencies and efficiencies.

Skills for Success

• Degree/Diploma in IT Network, Mechanical, Electrical, Building Services, Facilities Management, or related disciplines.
• Minimum 15 years of experience in mission critical facilities.
• Manage the relationship with the client, vendor and all stakeholders.
• Perform other job-related duties or special projects as assigned.
• Ability to effectively respond to all issues, complex enquiries or complaints from customers, users and/or higher management.
• Excellent interpersonal and communication skills
• Ability to multi-task, work under pressure and within tight deadlines.
• 
  

Technical Skills

• Knowledge in DC Network, IT integration, BMS and EMS.
• Knowledge in deployment of IOT, AI and ML for predictive O&M.
• Knowledge in Data Centre/Critical Services management.
• Knowledge on authority regulations such as Electrical, ACMV, security, fire and workplace safety
• Experience in dealing with various external stakeholders such as consultants, contractors or service vendors.
• Knowledge in TIA 942, ISO27001, SS 564, OSPAR, TVRA, SOC Type I/II

Professional Certification:

• Network and IT Expertise
• Singapore Certified Energy Manager
• Fire Safety Manager
• Licenced Electrical Worker (preference)
• Operational Technology (OT)

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to jobs@jjconsulting.com.sg stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Posted: 12/03/2024 Closing Date: 13/04/2024 Job Type: Permanent - Full Time Location: West Lakes, SA Job Category: Education, Childcare & Training Job Description At Green Leaves Early Learning Centres, we take pride in building innovative and sustainable learning environments and practices in our state-of-the-art centres. Our offering is unique, and for us, it all comes down to the little things. Our team genuinely care about the learning experience of the children in each of our centres throughout Australia. Green Leaves Early Learning West Lakes a state-of-the-art centre with a superstar existing team that is 134 places and boasts 8 different learning spaces and a wrap-around stunning outdoor area that features a bike track, Rope run and Balance Totems.  Reporting to the Operations Support Manager, the Centre Director is key to building a team that will embrace our wonderful Green Leaves Commitments, and aim for excellence in day-to-day practice. Day to day, you will: Be empowered…

Click here to view more detail / apply for Centre Director