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Jobstore Malaysia » Companies » Sutherland

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Sutherland

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Company Overview

Sutherland has not provided any information.

List of Open Positions

Manager - Accounts Payable

Responsibilities:Showcase strong process-based culture. To lead, develop and motivate a high-performance team of support professionals to deliver excellent support and customer service in an accurate and timely manner.Builds and manages a team of Team leader, associates with a high level of employee satisfaction and commitment. Regularly communicates customer satisfaction survey results and other business critical metrics around performance and makes needed adjustments.

Full-time

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Associate - Customer Service Consultant - Chat

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia

Research customer problems and deliver solutions.Deliver an experience to every customer, meeting Spotify’s service standards.Handle 60–70 live chat interactions daily, utilizing both templated and customized long-form responses to address customer inquiries effectively.Achieve and maintain required metrics and goals.Work proactively to ensure potential issues are escalated appropriately.Work as part of the team to ensure the program floor is...

Full-time

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Sr. Associate - Account Payable (Korean Speaker)

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia

Key Responsibilities:Invoice & Expense ProcessingProcess vendor invoices and employee expense claims with accuracy and compliance to company policies.Handle exceptions such as foreign currency invoices, tax-related adjustments, and complex vendor terms.Payments & Vendor ManagementExecute vendor payments in line with company schedules and cash flow priorities.Maintain...

Full-time

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Associate - Customer Service

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia

Job Description:Maintains customer records by updating account informationResponsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every callerUpsell & Cross selling skills in the hospitality businessExemplary sales skills and customer-oriented approachAbility to present, persuade and communicate effectivelyExcellent knowledge of traveling softw...

Full-time

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Associate - Account Management

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description:Responsible for answering, resolving customer issues, and upselling through call/chat/email within a growing customer base.Identify and relate with various customer needs and scenarios.Provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner.Remain updated in client and industry led processes, technology applications, utilities, and products.Utilize various client-bas...

Full-time

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Company Summary

Sutherland