Total 85 job vacancies by Xcellink Pte. Ltd.

Role Overview:

Our client is looking for a Technical Support Specialist to join our team in Singapore. In this role, you will be at the forefront of our Electronic Shipping Solutions (ESS), helping customers integrate and maximize the benefits of our solutions. You will be responsible for delivering technical support, managing deployment projects, and driving continuous improvements in the adoption and success of our client's ESS.

Key Responsibilities:

Customer Engagement:

• Deliver engaging presentations to customers, showcasing the benefits of Electronic Shipping Solutions (ESS).
• Assist customers with onboarding and guide them through the implementation of ESS.
• Provide on-site and remote technical support to resolve issues and queries related to ESS.

Technical Support & Escalation:

• Act as a technical escalation point, resolving complex issues related to ESS.
• Ensure all solutions are configured and maintained according to IT policies, including version control and label format management.

Project Deployment:

• Proactively plan and manage the deployment of ESS, ensuring timelines and targets are met.
• Collaborate with the commercial and project teams to ensure successful ESS implementations.

Continuous Improvement & Innovation:

• Contribute to the continuous improvement of our solutions and processes, driving efficiency and customer satisfaction.
• Collaborate on various initiatives aimed at improving ESS services.

Customer Facing IT Helpdesk Support (Backup Role):

• Provide backup support for the Customer Facing IT Helpdesk, assisting with ESS-related queries and problems.

Key Performance Indicators (KPIs):

• Achievement of customer-facing IT objectives and deployment timelines for eCommerce tools.
• Meeting country and regional targets for ESS implementations.
• Timely and accurate reporting on project progress and performance.

Qualifications & Requirements:

Educational Requirements:

• Degree in Information Services or equivalent.

Experience:

• Minimum 2 years of experience in IT customer support, with a preference for candidates with experience in the eCommerce industry.
• Senior-level candidates should have 4-5 years of experience in a similar IT support role.
• Fresh Graduates are also welcome to apply

Technical Skills:

• Excellent IT skills with a strong understanding of eCommerce technology.
• Proficient in software tools (Word, Excel, PowerPoint)
• Strong analytical, organizational, and technical troubleshooting skills.
• Basic coding skills

Soft Skills:

• Strong presentation, communication (both spoken and written), and negotiation skills.
• Proven ability to influence decisions and work collaboratively across teams.
• Ability to manage multiple priorities and work effectively under pressure.

Competencies & Leadership Traits:

• Results Orientation: Demonstrates focus on achieving goals, overcoming obstacles, and delivering measurable results.
• Teamwork: Collaborates effectively with others to achieve shared goals and objectives.
• Adaptability: Remains optimistic and resilient in the face of challenges, managing uncertainty and change positively.
• Communication: Provides clear, concise, and timely information to internal and external stakeholders.
• Accountability: Acts with integrity, taking responsibility for actions and commitments.

Career Development:

• Next Steps: Possible career growth opportunities include roles such as Program Manager, Integration & Solutions or Project Manager.
• Feeder Roles: Candidates with technical support experience or a background in eCommerce-related IT services will be ideal for this position.

For quick response, applicants who express interest in this job advertisement, kindly contact 84945469.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

We wish you all the best in your career search.

EA Personnel Name: Jess Clarke
EA Personnel No: R24123918
EA License No: 03C5577

Job Summary:
We are seeking an experienced Java Technical Lead to design and recommend technical solutions for IT-related challenges. You will work closely with developers to ensure quality deliverables, mentor junior staff, and identify issues impacting product delivery.

Key Responsibilities:

• Conduct requirement analysis and oversee project architecture implementation.
• Develop customized reusable solutions for projects and operations.
• Create high-quality and detailed design documents.
• Perform unit testing using automated frameworks; identify risks and plan mitigations.
• Assess the technical impact of various technologies and strategies.
• Review code from team members, providing constructive feedback.
• Adhere to coding standards and best practices for quality assurance.
• Collaborate on operational, integration, and application architecture deliverables.

Requirements:

• Diploma/Degree in Computing/Information Technology or equivalent.
• Minimum 5 years of Java development experience.
• Proficiency in Spring/Spring Boot frameworks.
• Experience with relational databases (Oracle, MySQL).
• Knowledge of SOAP and RESTful web services.
• Familiarity with frontend frameworks (Angular, Struts, jQuery, Bootstrap).
• Experience in batch processing implementations.
• Previous experience implementing custom frameworks (security, validations).
• Leadership experience in a team setting.
• Strong verbal and written communication skills.
• Understanding of modern software development and testing methodologies.
• Minimum three full SDLC experiences in web application projects.
• Ability to work effectively in a team and with clients.

Qualifications that are good to have:

• Experience in Agile development environments.
• Familiarity with DevOps toolchains.
• Experience with container platforms (Docker, Kubernetes).
• Knowledge of messaging platforms (Kafka, IBM MQ).
• Familiarity with Application Server configurations (WebSphere, WebLogic).
• Experience with software testing tools (Selenium, Karate, Microfocus UFT, Katalon).

For quick response, applicants who express interest in this job advertisement, kindly contact 84945469.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

We wish you all the best in your career search.

EA Personnel Name: Jess Clarke
EA Personnel No: R24123918
EA License No: 03C5577

Company Overview: Join a leading global logistics and shipping company renowned for its innovation and excellence in supply chain solutions. Our client is seeking a highly motivated Business Analyst with a focus on digitalization to join our dynamic team. This is a unique opportunity to explore new technologies, business analytics, AI project generation, and Power Platform automation. If you have a passion for digital transformation and a keen analytical mindset, we want to hear from you!

Key Responsibilities:

• Technology Exploration: Research and evaluate emerging technologies to enhance logistics and shipping processes.
• Business Analytics: Analyze data to improve operational efficiencies and decision-making processes.
• AI Project Generation: Support the development of AI-driven solutions tailored to the logistics industry.
• Power Platform Automation: Build and automate workflows using Microsoft Power BI, Power Apps, and Power Automate to optimize business operations.
• Collaboration and Communication: Work closely with stakeholders across departments to translate business needs into technical solutions.

Qualifications:

• Minimum bachelor’s degree in business administration, Information Technology, Computer Science, or a related field.
• Strong analytical and problem-solving skills.
• Familiarity with data analysis tools and techniques (e.g., Excel, SQL, Python).
• Basic understanding of AI and machine learning concepts.
• Experience with Microsoft Power Platform (Power BI, Power Apps, Power Automate) is a plus.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Eagerness to learn and adapt to new technologies and methodologies.
• Fresh graduates are welcome to apply

For quick response, applicants who express interest in this job advertisement, kindly contact 84945469.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

We wish you all the best in your career search.

EA Personnel Name: Jess Clarke
EA Personnel No: R24123918
EA License No: 03C5577

As a HR Intern with a focus on recruitment, you can learn and contribute to talent acquisition by building talent pools, maintaining community engagement, and leveraging digital tools and social networks. You will work closely with the HR and recruitment teams to help source talent and assist with various aspects of community management, gaining invaluable experience in the recruitment process.

Key Responsibilities:

• Assist in conducting market research to identify where potential candidates can be found, effective engagement strategies, and stay updated on industry trends.
• Build and maintain talent pools for a specific role ensuring a robust candidate pipeline across multiple platforms and networks.
• Assist in engaging potential candidates through various channels (emails, social media, phone calls) to assess their interest in available positions and inform them about job opportunities.
• Collaborate with the HR team to develop engaging social and digital content that enhances employer branding and attracts candidates.
• Generate referrals by encouraging candidates and employees to recommend qualified individuals through Xcellink employee referral program.
• Assist in Analysing and reporting on sourcing strategies, focusing on conversion rates and identifying opportunities for process improvement.
• Assist in Engaging with candidates and influencers on social networks (e.g., LinkedIn, Facebook) to build relationships and maintain active community interactions.
• Utilize a combination of enterprise software and social networking tools to streamline recruitment processes and effectively track candidates.
• Coordinate with internal teams to address specific community inquiries and ensure alignment across departments.
• Assist in collecting feedback from social communities to support continuous improvement in the recruitment process and organizational workflows.

Requirements

• Currently pursuing or holding a diploma / bachelor’s degree /Post Graduate Diploma in Human Resource or a related field.
• Must be able to commit at least 3 to 6 months for internship/temporary role
• Strong verbal and written English skills, with the ability to create engaging content for social platforms.
• Proficiency in using social media and digital insights to create relevant and engaging recruitment content.
• A self-driven, commercially minded individual with a focus on achieving recruitment goals.
• Enthusiastic, proactive, and detail-oriented with a “can do” attitude, capable of working with people at all levels.
• A solid understanding/ or exposure of IT and how they can support recruitment efforts.

We are seeking an experienced and dynamic OutSystems Solutions Architect to join our team. In this role, you will act as a technical expert and key partner for our clients, ensuring they realize the full potential of the OutSystems platform. You will be responsible for designing and delivering tailored solutions that meet customer requirements, supporting pre-sales efforts, and collaborating with delivery teams to execute successful projects for our internal and external partners and clients.

Key Responsibilities:

• Act as an IT expert, supporting customers in evaluating and adopting the OutSystems platform by conducting high-impact presentations and technical workshops.
• Collaborate with customers to understand their functional and technical requirements, then design and propose innovative OutSystems-based solutions.
• Partner with the sales team to create compelling technical proposals that align with customer needs, showcasing the value of OutSystems solutions.
• Analyze customer IT environments to ensure the strategic fit of the OutSystems platform within their broader ecosystem.
• Lead the delivery of successful Proof of Concepts (PoCs) in collaboration with the OutSystems Solutions Delivery team.
• Build and maintain relationships with OutSystems partners, fostering technical capabilities and supporting their ability to sell and implement OutSystems solutions.
• Stay up-to-date with OutSystems best practices, ensuring our solutions are cutting-edge and impactful.

Qualifications and Skills:

• Experience: Minimum of 8 years in a related field, preferably within a software company or IT consulting firm.
• Education: BS/BA in Computer Science, Information Systems, or a related field.
• Technical Expertise: Strong background in web and mobile app development, business modeling, database concepts, and Agile Development Methodologies.
• Presentation Skills: Excellent oral, written, and presentation skills, with the ability to translate complex technical concepts into simple, digestible formats for customers.
• Architecture & IT Products: In-depth knowledge of IT architecture, technical architectures, and product positioning.
• Business Acumen: Strong understanding of business drivers and how technology can meet strategic goals.
• Travel: Flexibility to travel as needed to meet customer and project requirements.

We are seeking a highly skilled and experienced Senior Software Developer to lead the end-to-end development of innovative software solutions using low-code platforms. This role involves technical leadership, designing solution architectures, managing development processes, and delivering high-quality solutions that meet client business requirements. You will collaborate with cross-functional teams, drive best practices, and ensure successful project delivery using Agile methodologies.

Key Responsibilities:

• Lead Development Efforts: Manage technical resources to ensure smooth end-to-end delivery of software projects using OutSystems and other low-code platforms.
• Architectural Design: Design and implement technical/solution architectures based on business needs, ensuring scalability and performance.
• Hands-on Coding & Reviews: Lead by example by performing hands-on coding when necessary, conducting thorough code reviews, and ensuring adherence to coding standards.
• Project Management: Oversee effort estimation, development schedules, and quality control to ensure projects are delivered on time and within budget.
• Client Consulting: Act as a trusted IT consultant to clients, offering guidance on technical solutions, delivery roadmaps, and post-implementation support strategies.
• Client Engagement: Support client engagements by leading technical proposals, presentations, and product demonstrations to key stakeholders.
• Agile Practices: Implement Agile best practices throughout the development process, ensuring flexibility and continuous improvement.
• Technical Documentation: Produce and maintain technical documentation, ensuring that it reflects the project’s architecture and coding standards.
• Emerging Technologies: Stay updated on the latest technologies, ensuring solutions incorporate modern tools and approaches such as microservices and DevOps.
• Team Leadership: Lead and mentor the development team, fostering a culture of collaboration, quality, and continuous learning.

Qualifications and Skills:

• Experience: At least 6 years of experience in software development, with hands-on experience in large-scale implementations and low-code platforms (OutSystems preferred).
• Education: Degree or Diploma in Computer Science, Information Systems, or related IT discipline.
• Agile Experience: Strong working experience with Agile software development methodologies and technical practices.
• Cloud & DevOps: Proven experience in designing solutions on cloud platforms; familiarity with Government Commercial Cloud (GCC) or Government Private Cloud (GPC) is a plus. Experience with microservices and DevOps/DevSecOps practices is highly desirable.
• Leadership & Team Management: Demonstrated experience in leading and managing development teams, with a focus on quality, collaboration, and delivering results.
• Technical Acumen: Strong understanding of workflow systems, both for internet and intranet environments.
• Business Insight: Ability to think strategically about business and technical challenges, aligning development efforts with broader business goals.
• Emerging Technologies: Eagerness to learn and implement new technologies, staying ahead of industry trends.
• Certifications: Professional certifications in low-code platforms and cloud technologies are a strong advantage.
• Sector Experience: Prior experience working in consulting, government, banking, or fintech environments is a plus.

Why Join Us?

• Work with cutting-edge low-code technologies to create impactful solutions for top-tier clients.
• Lead dynamic, collaborative teams in delivering successful projects across diverse industries.
• Enjoy continuous learning opportunities in emerging technologies and development practices.
• Be part of an innovative organization that values leadership, technical excellence, and personal growth.

This role is ideal for an experienced software developer with leadership experience, looking to drive complex OutSystems solutions and other low code platforms and take on a technical consulting role.

Join us to create transformative, high-impact applications with the power of low-code technology!

We are looking for an experienced OutSystems / Low-Code Business Analyst to act as the liaison between business stakeholders and technical teams. In this role, you will gather and analyze business requirements, translate them into technical solutions using low-code platforms like OutSystems, and ensure that solutions meet business objectives. This position is ideal for a skilled communicator with a strong understanding of both business processes and technical implementations within low-code environments.

Key Responsibilities:

• Requirements Gathering: Collaborate with business stakeholders to gather, define, and document business requirements and translate them into functional specifications for low-code solutions.
• Process Analysis: Analyze current business processes to identify inefficiencies and recommend innovative solutions that can be implemented using OutSystems or other low-code platforms.
• Solution Design: Work closely with developers, architects, and other technical team members to design solutions that align with business goals, ensuring scalability and efficiency.
• Stakeholder Management: Act as the main point of contact between business teams and the development team, ensuring that business requirements are fully understood and addressed in the technical solution.
• User Stories & Agile Practices: Develop detailed user stories and collaborate with development teams in Agile environments, ensuring that sprints are aligned with business priorities.
• Quality Assurance: Assist in testing and validating the solutions to ensure they meet business requirements and are delivered with the highest quality standards.
• Change Management: Support business teams in the adoption of new systems and solutions by providing clear documentation, training, and post-implementation support.
• Reporting & Analytics: Work with data teams to generate meaningful reports and insights, helping stakeholders understand how low-code solutions drive business outcomes.

Qualifications and Skills:

• Experience: At least 5 years of experience as a business analyst, preferably within software development or low-code environments like OutSystems.
• Education: Degree in Business, Information Systems, or a related field.
• Low-Code Knowledge: Understanding of low-code platforms, preferably OutSystems, and their capabilities in automating and streamlining business processes.
• Business Process Management: Strong understanding of business process design, optimization, and how to translate them into technical workflows.
• Agile Methodologies: Experience working in Agile environments, including familiarity with creating user stories, backlog management, and sprint planning.
• Technical Acumen: Ability to understand technical designs and development processes, with experience in working closely with technical teams.
• Communication Skills: Excellent written and verbal communication skills, capable of translating complex technical details into simple business language.
• Problem-Solving: Strong analytical and problem-solving skills with the ability to think creatively and strategically about solutions.
• Certifications: Certifications in Business Analysis or Agile methodologies are an added advantage.
• Sector Experience: Experience in industries like consulting, banking, insurance, or government will be a plus.

Why Join Us?

• Be at the forefront of digital transformation with low-code solutions that revolutionize business processes.
• Work on diverse and impactful projects that drive business innovation.
• Collaborate with dynamic teams in a fast-paced, Agile environment.
• Enjoy opportunities for professional development and career growth.

This position is perfect for business analysts with a knack for technology, helping bridge the gap between business needs and cutting-edge low-code solutions. Join us to shape digital transformation through OutSystems and other low-code platforms! - XOCC Xcellink Operations Competency Centre

Are you ready to make a meaningful impact by ensuring the seamless operation of high-tech systems that support national infrastructure? Join our elite IT infrastructure support team as an IT Support Engineer and help maintain the operational uptime of mission-critical biometric devices at key locations. You’ll be part of a dynamic team dedicated to keeping vital systems running smoothly, 24/7.

Roles & Responsibilities:

• System Implementation & Configuration: Assist in the installation and configuration of PCs, workstations, operating systems, applications, and related peripheral devices to support project teams.
• Critical On-Site IT Support: Provide first-level on-site IT support  on a rotational shift, including public holidays (7 am to 3 pm / 3 pm to 11 pm), ensuring operational uptime of essential systems.
• Troubleshooting & Escalation: Investigate and resolve issues, providing timely updates to the Project Manager on major escalations.
• Proactive System Monitoring: Perform daily health checks and inventory assessments to prevent downtime and ensure all systems and devices are fully operational.
• Technical Support Expertise: Utilize your hands-on experience in troubleshooting and maintaining PCs, peripherals, and applications in a Windows environment.

Why Join Us?

• Gain hands-on experience managing and maintaining advanced biometric devices crucial to national security.
• Sharpen your troubleshooting skills while ensuring uptime in time-sensitive, mission-critical environments.
• Learn to navigate SLAs and KPIs, vital for ensuring top-tier service delivery.
• Grow into a leadership role, overseeing a team responsible for providing IT support services in critical environments.
• Shift Allowance: Be rewarded with shift allowances for working on a rotating schedule.
• Transport Allowance: Receive a transport allowance to cover your commuting needs.
• Standby Allowance: Standby duties are compensated with a standby allowance.
• Public Holiday Pay: Earn additional pay for public holidays.

If you're driven by the challenge of maintaining essential systems that keep the nation running, and want to develop your career in IT support, this is the opportunity for you! 

• Operational Experience: Prior exposure to IT operational environments is advantageous.
• Team-Oriented: Strong collaboration skills and the ability to support your colleagues in a fast-paced environment.
• Self-Starter: Ability to work independently and take ownership of your tasks.
• Qualifications: Certification in Nitec, Higher Nitec, or a Diploma, ideally with an IT focus.
• IT Enthusiast: A passion for IT Service Management and a willingness to work rotational shifts.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

We are a dynamic and innovative workforce solutions company at the forefront of digital transformation solutions, dedicated to empowering businesses with the right talents. Our mission is to revolutionize how enterprises operate and thrive in the digital age. As we continue to expand our offerings, we are seeking talented Software Developers experienced in OutSystems or Mendix to join our team and contribute to the development of groundbreaking applications with our clients.

The best of Xcellink today is the result of having evolved through almost 3 decades of Enterprise ICT Operations management experience and capabilities development as a trusted vendor partner to high-growth global companies, established local enterprises and government-linked corporations. We have delivered over SGD$150 million worth of operations management services in the past decade to support our clients in their strategic IT deployments.

Job responsibilities should cover the following but not limited to:

• Collaborate with cross-functional teams to gather and analyze requirements for software solutions.
• Design, develop, test, and deploy scalable applications using OutSystems or Mendix platforms.
• Customize and extend platform capabilities through the use of plugins, widgets, and integrations.
• Participate in code reviews, identify areas for improvement, and implement best practices.
• Troubleshoot issues, debug code, and provide technical support as needed.
• Stay updated on the latest trends and advancements in low-code development platforms.
• Some certification from OutSystems or any other low code platforms are preferred.

Our Client is a multinational information technology company. With the expansion of their team, they are looking for a highly skilled AI-OPS / Network Security Engineer to manage and enhance the network infrastructure's security. The successful candidate will be responsible for the design, implementation, and maintenance of network security solutions, ensuring the stability, reliability, and security of the network environment.

As a Network Engineer, your responsibilities will be:

• Maintaining AI-Driven tools with existing network infrastructure for predictive analytics, anomaly detection, and root cause analysis.
• Experience in AIOPs solutions for network monitoring, analytic and automation.
• Applying basic knowledge in automating network tasks and workflows using AIOPs tools and low to no code programming
• Analyzing network data to identify trends, optimize performance, and improve security
• Configuring and managing Cisco Catalyst Switches (IOS), Cisco Nexus Switches (NXOS), and Alcatel Lucent Switches (AOS) to maintain a secure and efficient network infrastructure.
• Implementing and maintaining Palo Alto and Fortinet Fortigate Firewalls for network security and access control.
• Administering Alcatel Lucent Wireless Controllers to ensure a secure and robust wireless network environment.
• Utilizing SolarWinds NPM (Network Performance Monitor) and NCM (Network Configuration Manager) for network monitoring and configuration management.
• Managing and maintaining ClearPass Policy Manager for network access control and policy enforcement.

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• At least 3+ years of experience in network security engineering.
• Proficiency in Cisco Catalyst Switches (IOS), Cisco Nexus Switches (NXOS), and Alcatel Lucent Switches (AOS).
• Experience in configuring and managing Palo Alto and Fortinet Fortigate Firewalls.
• Hands-on experience with Alcatel Lucent Wireless Controllers.
• Familiarity with SolarWinds NPM / NCM for network monitoring and configuration management.
• Proficient in ClearPass Policy Manager for network access control and policy enforcement.
• Knowledge of network protocols, security architectures, and best practices.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and teamwork abilities.

Additional Preferred Skills:

Though not mandatory, the ideal candidate will also have exposure to the following technologies:

• Experience with other firewall solutions beyond Palo Alto and Fortinet, such as Check Point or Cisco ASA.
• Proficiency in network encryption protocols and VPN technologies.
• Understanding of network segmentation and micro-segmentation principles.
• Knowledge of intrusion detection/prevention systems (IDS/IPS).
• This role demands a proactive individual with a strong technical background in network security. If you possess these skills and are looking for a challenging opportunity in network security engineering, we encourage you to apply and become a valuable part of our dedicated team.

• Allowances and Performance bonus.

Responsibilities: -

• 24 x 7 triage, short-turn analysis of real-time security alerts & generate tickets, or escalation to L2 Security Analysts that are not in the Automation Runbook.
• 24 x 7 escalation to resolver upon receiving automated generated incident tickets on the health of SOCaS infrastructure, IT/OT managed security devices, or from the website defacement restorer activation alert.
• 24 x 7 manage problems till closure which include:
• Ensure that Service Level Agreements are met.
• Liaising with customers with regards to information security incidents
• Provision and performance of remedial actions to enhance customers' network security posture

Requirements:

• Fresh graduate/1 year working experience in IT Infrastructure Operation and/or Support.
• Willing to work with 24/7 shift pattern that includes weekend work.
• Sound fundamental knowledge on Internet technologies, such as TCP/IP, HTTP, SSL, DNS, OWASP Top10 and web servers (e.g. Apache, IIS, Nginx, etc.).
• Understanding of firewalls, endpoint detection and response (EDR), IDS/IPS, WAF, etc.

Desired Qualifications:

• Bachelor’s degree / Polytechnic Diploma in Computer Science, Information Technology or Information System.
• Experience in scripting (e.g. shell scripting, Macro, PHP, Perl, Java, etc.) and/or Regular Expression.
• Experience with TCP/IP packet analysis / network debugging with tcp dump or similar.
• Experience with web security concepts and technologies such as web application firewall, proxy.
• Experience general security technologies, processes, and concepts.
• Industry recognized security certifications (GCIA/GCIH, CISSP, CISA, CEH, etc.).
• Experience writing/decoding exploit, vulnerability, and attack detection signatures.
• Experience working with a SOC team is an advantage.

Our Client is a telecommunications service provider in Singapore. With the expansion of the team, they are looking for a L1 Security Analyst to join the team.

Responsibilities: -

·       24 x 7 triage, short-turn analysis of real-time security alerts & generate tickets, or escalation to L2 Security Analysts that are not in the Automation Runbook.

·       24 x 7 escalation to resolver upon receiving automated generated incident tickets on the health of SOCaS infrastructure, IT/OT managed security devices, or from the website defacement restorer activation alert.

·       24 x 7 manage problems till closure which include:

o   Ensure that Service Level Agreements are met.

o   Liaising with customers with regards to information security incidents

o   Provision and performance of remedial actions to enhance customers' network security posture

·       Min 1 year working experience in IT Infrastructure Operation and/or Support.

·       Willing to work with 24/7 shift pattern that includes weekend work.

·       Sound fundamental knowledge on Internet technologies, such as TCP/IP, HTTP, SSL, DNS, OWASP Top10 and web servers (e.g. Apache, IIS, Nginx, etc.).

·       Understanding of firewalls, endpoint detection and response (EDR), IDS/IPS, WAF, etc.

Desired qualifications:

·       Bachelor’s degree / Polytechnic Diploma in Computer Science, Information Technology or Information System.

·       Experience in scripting (e.g. shell scripting, Macro, PHP, Perl, Java, etc.) and/or Regular Expression.

·       Experience with TCP/IP packet analysis / network debugging with tcp dump or similar.

·       Experience with web security concepts and technologies such as web application firewall, proxy.

·       Experience general security technologies, processes, and concepts.

·       Industry recognized security certifications (GCIA/GCIH, CISSP, CISA, CEH, etc.).

·       Experience writing/decoding exploit, vulnerability, and attack detection signatures.

·       Experience working with a SOC team is an advantage.

- Monthly allowances and end-of-contract bonus

The Human Resources Executive will support strategic, commercial, and operational Human Resources advice to support the business in making effective workforce decisions. This position will partner with relevant stakeholders and use people analytics to coach, guide and advise on organizational design, talent management, learning and development, reward, and risk management. As the organization is a lean team, the Corporate Human Resources Executive must be willing to be hands-on at the operational level such as writing JDs, conducting screening interviews, and handling staff queries around benefits.

Job Responsibilities

HR Business Partnering

• Provide professional, business-focused HR services and conduct business partnering duties.
• Advise hiring managers on the principles of fair employment selection practices.
• Build strong working relationships based on credibility and open communication, as well as providing HR support and solutions.
• Take a coaching approach, and provide management information to facilitate effective, consistent, empowering people management - expecting and enabling managers to assume increasing responsibility for all aspects of people management.
• Function as a trusted advisor to the key account and hiring managers, in terms of guidance and best practices for HR processes and procedures.
• Work in collaboration with business leaders to identify the people implications of strategic and business plans and other developments.
• Provide counselling to the team members when needed including guidance for career development towards better performance, and ethics.

HR Operations and Employee Relations

• Manage the employee lifecycle that includes onboarding/offboarding, medical benefits, insurance, work injury claims, Government survey submissions, training grants, NS Make-up claims and Government paid leaves, as well as HR reporting.
• Manage employee relation issues, conduct investigations and function as a mediator for workplace conflicts to uphold and maintain positive work environments and teams.
• Ensure quality data management of HR records, and information in personnel files and HRIS, following company policies, labour regulations, and audit guidelines.
• Familiarity with timely & accurate payroll principles and payments while complying with the relevant legislations & stipulated Company policies and guidelines.

Recruitment and Onboarding

• Identification and hiring of mission-critical open positions to be filled in consultation with line managers.
• Recommend alternative sourcing channels or programs to source suitable candidates in line with business needs.
• Oversee the onboarding process for new hires and include check-in sessions to ensure smooth induction into company culture and job role.
• Assist in the usage of compensation strategies and programs to attract, motivate, and retain the workforce.

HR Transformation & Digitalisation

• Support Department Head in the execution of HR Transformation and Digitalisation efforts for business processes as well as HR Processes.
• Assist in the development and adoption of Digital tools that can better deliver the company's strategies.

Employee Engagement and Communications

• Support branding and content efforts (social media and other communication channels) to drive talent acquisition and talent retention and are open to championing events, employee-led activities and HR initiatives that promote growth, personal development, and engagement for employees as well as talents around the region.
• Act as a brand ambassador for the company and have active participation on Linked In and other social media platforms.
• Provide advice to line managers to position the company as employer of choice.
• Handle and ensure smooth execution for company events such as townhall, trainings, team bonding, and employee engagement initiatives.
• Manage internal communications for staff memos to update employees on the latest changes to HR policies, processes, and regulations.

Employee Development and Training

• Collaborate with line managers to anticipate future skills demand and supply as well as maximise workforce productivity.
• Work with key managers to determine and define learning & and development needs and coordinate training and re-skilling development initiatives for all employees.
• Assist and support the facilitation of employee development programs which include skills competency mapping and upskilling programs.
• Facilitate and support talent review sessions with line managers to identify and manage high-performing individuals for current and future critical roles.
• Address any staff queries and follow up accordingly
• Undertake any additional responsibilities as instructed.

Qualifications and skills set

• Minimum 3 to 5 years of HR experience in fast-paced environment
• Professional company representation
• Demonstrated experience bringing forward valuable insights to digitize HR process.
• Experience in workforce optimization, organizational design, talent management, and leadership development.
• Strong knowledge in payroll related processes that involve payment of salaries, allowances, bonuses, increments, deductions, claims reimbursements, CPF, income tax submission.
• Proven ability to influence stakeholders across all levels.
• Strong business acumen and commercial understanding.
• Minimum Diploma in Business/Human Resource Management or equivalent
• IHRP or similar HR certification would be a plus
• Good knowledge of employment legislation (MOM Employment Act) and IRAS tax regulations
• Proficient in MS office (Word, Excel, PowerPoint)
• High level of integrity and sensitivity in managing confidential information
• High sense of urgency and able to prioritize and multi-task in a fast paced and dynamic environment.
• Strong people skills and ability to communicate effectively across different levels
• Good verbal and written communication skills
• Initiative-taking and strong attention to details
• Knowledge of HRIS systems or similar will be an added advantage and stays current with new HR technology, trends and techniques
• Able to start immediately is a plus

Benefits

Quartely corporate activities and townhall

Opportunities for growth and progression

You can also apply here directly

https://apply.workable.com/j/266282C629

As a HR Intern with a focus on recruitment, you can learn and contribute to talent acquisition by building talent pools, maintaining community engagement, and leveraging digital tools and social networks. You will work closely with the HR and recruitment teams to help source talent and assist with various aspects of community management, gaining invaluable experience in the recruitment process. 

Key Responsibilities: 

• Conduct market research to identify where potential candidates can be found, effective engagement strategies, and stay updated on industry trends.  

• Build and maintain talent pools for a specific role ensuring a robust candidate pipeline across multiple platforms and networks.  

• Engage potential candidates through various channels (emails, social media, phone calls) to assess their interest in available positions and inform them about job opportunities. 

• Collaborate with the HR team to develop engaging social and digital content that enhances employer branding and attracts candidates.  

• Generate referrals by encouraging candidates and employees to recommend qualified individuals through Xcellink employee referral program.  

• Analyse and report on sourcing strategies, focusing on conversion rates and identifying opportunities for process improvement.  

• Engage with candidates and influencers on social networks (e.g., LinkedIn, Facebook) to build relationships and maintain active community interactions.  

• Utilize a combination of enterprise software and social networking tools to streamline recruitment processes and effectively track candidates.  

• Coordinate with internal teams to address specific community inquiries and ensure alignment across departments.  

• Collect feedback from social communities to support continuous improvement in the recruitment process and organizational workflows.  

• Currently pursuing or holding a diploma / bachelor’s degree /Post Graduate Diploma in Human Resource or a related field. 
• Must be able to commit at least 3 to 6 months for internship/temporary role

• Strong verbal and written English skills, with the ability to create engaging content for social platforms. 

• Proficiency in using social media and digital insights to create relevant and engaging recruitment content. 

• A self-driven, commercially minded individual with a focus on achieving recruitment goals. 

• Enthusiastic, proactive, and detail-oriented with a “can do” attitude, capable of working with people at all levels. 

• A solid understanding/ or exposure of IT and how they can support recruitment efforts. 

Why Join Us? 

• Gain hands-on experience in recruitment and talent acquisition. 

• Opportunity to work with dynamic teams in a fast-paced environment. 

• Develop your skills in candidate sourcing, community engagement, and digital recruitment strategies. 

This is an exciting opportunity to grow your career in HR and recruitment while contributing to the talent strategy of a forward-thinking organization. If you're excited about connecting talented individuals with opportunities, we’d love to have you on board! Apply today to kickstart your career in HR and recruitment. 

We are seeking a Talent Solutions Consultant to drive business development, manage new projects and initiatives, and play a pivotal role in delivering tailored talent solutions for both new and existing clients. In this role, you will be responsible for understanding client needs, designing, and overseeing the implementation of customized talent strategies, including traineeships and the development of innovative programs in emerging technologies such as AI, data analytics, cloud computing, and digital transformation. 

Below are the listed responsibilities. 
 
Key Responsibilities: 

• Client Consultation: Partner with clients to understand their organisational goals, talent challenges, and transformational needs. Provide expert advice and recommendations on talent strategy offering our i2i Internships to Innovation programs, offshore professional services, growing capabilities and talent placements. 

• Program Management: Manage end-to-end talent programs and projects, ensuring alignment with client objectives and timelines. Coordinate resources locally and regionally, monitor progress, and communicate project status to stakeholders. 

• Training and Development: Identify training needs and develop learning programs to enhance talent development and capability building. Facilitate workshops and training sessions as required to address skills gaps and promote professional growth. 

• Partnership Management: Liaise with external training partners and Institutes of Higher Learning (IHLs) to ensure the delivery of high-quality, relevant training programs and certifications. Foster relationships to align training initiatives with industry standards and emerging trends. 

• Data Analysis and Insights: Utilise data-driven insights to assess talent trends, measure program effectiveness, and inform decision-making. Provide recommendations for continuous improvement and optimisation of talent strategies. 

• Thought Leadership: Stay abreast of industry trends, best practices, and emerging technologies in talent management and organisational development. Share insights with clients and contribute to thought leadership initiatives. 

• Collaboration: Work collaboratively with internal teams, including consultants, analysts, and project managers, to deliver integrated solutions that meet client needs and exceed expectations. 

• Preferably Diploma in Business Administration or any related field

• Proven experience in talent consulting, program management, or a related field 

• Experience in business development and client management is highly desirable. 

• Strong understanding of emerging technologies and their impact on talent needs 

• Ability to analyze client needs and deliver innovative, tailored solutions 

• Proven track record of managing and delivering projects on time and within budget. 

• Strong organizational and multitasking abilities. 

• Proactive and able to work independently as well as part of a team. 

• Strong problem-solving skills and the ability to handle complex issues. 

• Competence in data analysis and reporting. 

• Experience in the IT sector is an advantage. 

• Candidates with experience as a recruiter in the ASEAN region, Hong Kong and Japan will have an advantage. 

• Comprehensive benefits package 

• Opportunities for professional growth and development 

• A supportive and collaborative work environment 

• The chance to be part of a forward-thinking company at the forefront of recruitment technology