Total 62 Senior Executive job vacancies in Labuan, Labuan Federal Territory

Ringkasan Kerja

Peranan ini bertanggungjawab untuk menyediakan sokongan operasi dan teknikal peringkat pertama untuk sistem operasi, memastikan prestasi sistem harian yang lancar, pelaporan yang tepat dan pengenalan pengguna dan pelanggan baharu yang berkesan. Jawatan ini juga melibatkan penyelarasan dengan vendor dan pasukan dalaman untuk menyelesaikan isu sistem dan menyokong penambahbaikan yang berterusan.

Apa yang akan anda lakukan

• Menyediakan sokongan peringkat pertama untuk sistem teknologi perjalanan, termasuk platform GDS, alat pelaporan dan aplikasi pejabat pertengahan/pejabat belakang.
• Urus onboarding pengguna baharu dengan menyediakan akses sistem, mengkonfigurasi peranan dan kebenaran pengguna, menyampaikan latihan asas dan menyelenggara dokumentasi pengguna yang dikemas kini.
• Sokong aktiviti onboarding klien baharu dengan mengkonfigurasi tetapan sistem yang diperlukan merentasi platform dan memastikan persediaan profil klien yang tepat.
• Menyelaras dengan vendor luaran dan pihak berkepentingan dalaman untuk menyelesaikan isu teknikal yang tidak dapat diselesaikan dan membantu dalam melaksanakan penambahbaikan sistem.
• Pantau prestasi sistem, laporan berjadual, papan pemuka pelaporan dan ketepatan data bagi memastikan operasi harian yang lancar dan cekap.
• Menyertai aktiviti Pengujian Penerimaan Pengguna (UAT) apabila diperlukan untuk menyokong peningkatan sistem dan pelaksanaan ciri baharu.
• Membangun, mengemas kini dan menyelenggara manual pengguna, prosedur operasi standard (SOP), bahan latihan dan dokumentasi teknikal.
• Melaksanakan tugas dan tanggungjawab tambahan seperti yang diarahkan oleh Pengurus atau Penyelia.

Apa yang Kami Jangkakan

• Diploma atau kelayakan yang lebih tinggi dalam Teknologi Maklumat atau disiplin yang berkaitan.
• Pengalaman terdahulu dalam menyokong sistem perniagaan dan menyelaras dengan vendor perisian dan pihak berkepentingan dalaman akan menjadi kelebihan tambahan.
• Graduan baru yang mempunyai pengalaman latihan amali atau projek yang berkaitan digalakkan untuk memohon.
• Calon yang mempunyai pengalaman terhad tetapi berminat dengan sokongan sistem dan teknologi dialu-alukan untuk memohon.
• Calon yang bertutur dalam bahasa Mandarin digalakkan.

Faedah & Kebaikan

• Kod pakaian kasual
• Snek percuma / Waktu gembira

職位概述

該職位負責為營運系統提供一級維運和技術支持，確保系統日常運作順暢、報告準確，並能有效引導新用戶和客戶順利上線。此外，該職位還需與供應商和內部團隊協調，解決系統問題並支援持續改進。

你將要做什麼

• 為旅遊技術系統提供一級支持，包括 GDS 平台、報告工具和中後台應用程式。
• 透過設定係統存取權限、配置使用者角色和權限、提供基本培訓以及維護更新的使用者文件來管理新使用者入職。
• 透過配置跨平台所需的系統設置並確保準確的客戶資料設置，支援新客戶的入職流程。
• 與外部供應商和內部利害關係人協調，回報未解決的技術問題，並協助實施系統改進。
• 監控系統效能、計畫報告、報告儀表板和數據準確性，以確保日常營運順利且有效率。
• 根據系統升級和新功能實現的需要，參與用戶驗收測試 (UAT) 活動。
• 開發、更新和維護使用者手冊、標準操作程序 (SOP)、培訓材料和技術文件。
• 根據經理或主管的安排，履行其他職責。

我們期待什麼

• 資訊科技或相關學科的文憑或更高學歷。
• 具備支援業務系統以及與軟體供應商和內部利害關係人協調的經驗者優先考慮。
• 歡迎具有相關實習或計畫經驗的應屆畢業生申請。
• 歡迎經驗有限但對系統支援和技術有濃厚興趣的求職者申請。
• 優先考慮會說普通話的候選人。

福利待遇

• 休閒著裝要求
• 免費小吃/歡樂時光

Key responsibilities:

• Client & Account Management: Manage and cultivate relationships with a portfolio of enterprise clients and IP licensors, serving as their primary point of contact.
• Business Development: Actively identify and pursue new business opportunities in IP licensing, brand collaboration, and promotional merchandise to achieve and exceed sales targets.
• Sales Strategy & Execution: Develop and implement effective sales strategies for key accounts, from lead generation and pitching to negotiation and closing deals.
• Project Collaboration: Work closely with internal design and production teams to ensure the successful execution and delivery of client projects, meeting their branding and merchandise needs.
• Market Analysis: Stay current with industry trends, competitor activities, and new opportunities within the IP licensing and corporate gift markets to provide strategic advice to clients.

Requirements:

• 5+ years of sales or account management experience, preferably in corporate gifts, promotional products, or IP licensing.
• Proven track record of managing large enterprise accounts and consistently exceeding sales targets.
• Strong understanding of IP licensing processes, including royalty structures and brand partnership agreements.
• Exceptional negotiation, communication, and client relationship management skills.
• Self-motivated and results-oriented, with the ability to work independently and lead new initiatives.
• Excellent command of both written and spoken English and Chinese (Cantonese and Mandarin).
• Direct experience in IP licensing will be a significant advantage.
• Experience working in agency , event activation, licensing or marketing firm who are used to serve different brands and have strong networks with current customers, will be huge advnatage

Offers:

• Attractive package + performance & year end bonus
• Five-day work
• Medical insurance coverage + Birthday Leave

職位描述

你將如何去做：

• 協助店長處理日常店家營運及庫存監控工作
• 負責珠寶產品的銷售與推廣
• 提供一流且專業的客戶服務
• 協助同事完成業務
• 協助部門日常營運和產品工作
• 培訓新員工
• 向員工提供有關績效和期望的回饋

我們尋找的特質：

• 中學或以上學歷
• 至少3年珠寶零售業紮實工作經驗
• 較強的銷售和人際溝通能力
• 良好的英語和中文（包括粵語和普通話）溝通和寫作能力
• 能夠接受輪班制，包括週六和週日上班。

**擁有更紮實且相關的珠寶零售業工作經驗的候選人將被優先考慮擔任珠寶銷售主管/高級珠寶銷售主管一職。 **

員工福利：

• 優厚的薪資待遇
• 每月休息 10-12 天
• 出席獎金/餐補/銷售佣金/績效獎金（如有）
• 年假/生日假/全額帶薪病假
• 醫療保險
• 專業在職培訓（包括產品知識、客戶服務和銷售技巧）
• 發展機遇
• 員工折扣

應用方法：

• 快速申請：電子求職申請表

https://hktfserver.gsgoldprice.com/JobApprovalGuanTest/

• 無需預約，直接前往：六福分行 – 申請人可在營業時間內前往，無需提前預約。
• 六福分店：

1. 地塊 2.102.00。等級 2, Elite Pavilion,168 Jalan Bukit Bintang, 55100 吉隆坡, 馬來西亞

2. Lot 119-120A, 1/F, Suria KLCC, 吉隆坡市中心, 50088 吉隆坡, 馬來西亞

3. L1.99.0, Level 1, 敦拉薩國際貿易中心, 55188 吉隆坡, 馬來西亞

4. Lot S-243A, Second Floor, Mid Valley The Gardens Mall, Lingkaran Syed Putra, Mid Valley City, 58000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia。

• 信箱：hr@lukfook.com

Huraian Kerja

Bagaimana Anda Akan Melakukannya:

• Membantu Pengurus Kedai dalam operasi kedai harian dan pemantauan inventori
• Bertanggungjawab menjual dan mempromosikan produk barang kemas
• Menyediakan perkhidmatan pelanggan yang bertaraf tinggi dan profesional
• Membantu rakan sekerja dalam menyelesaikan urusan
• Membantu dalam operasi jabatan harian dan kerja produk
• Latih pekerja baharu
• Memberi maklum balas kepada kakitangan tentang prestasi dan jangkaan

Apa yang Kami Cari:

• Peringkat menengah atau lebih tinggi
• Sekurang-kurangnya 3 tahun pengalaman kerja yang kukuh dalam industri peruncitan barang kemas
• Kemahiran menjual dan interpersonal yang mantap
• Komunikasi yang baik dan kemahiran bertulis dalam Bahasa Inggeris dan Cina termasuk Bahasa Kantonis dan Mandarin
• Kebolehan bekerja pada hari Sabtu dan Ahad secara bergilir

**Calon yang mempunyai pengalaman kerja yang lebih kukuh & relevan dalam industri peruncitan barang kemas akan dipertimbangkan untuk jawatan Penyelia Jualan Barang Kemas / Penyelia Jualan Barang Kemas Kanan**

Faedah Pekerja:

• Pakej imbuhan yang menarik
• Cuti 10–12 hari sebulan
• Bonus kehadiran/ Elaun makan/ Komisen jualan/ Bonus prestasi (jika berkenaan)
• Cuti tahunan/ Cuti hari jadi/ Cuti Sakit Bergaji Penuh
• Insurans Perubatan
• Latihan profesional di tempat kerja (termasuk pengetahuan produk, khidmat pelanggan dan teknik jualan)
• Peluang pembangunan
• Diskaun Kakitangan

Kaedah Aplikasi:

• Mohon Pantas: Borang Permohonan Kerja Elektronik

https://hktfserver.gsgoldprice.com/JobApprovalGuanTest/

• Kunjungi: Cawangan Lukfook – Pemohon boleh datang semasa waktu operasi tanpa temu janji terlebih dahulu
• Cawangan Lukfook:

1. Lot 2.102.00. Level 2, Elite Pavilion,168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia

2. Lot 119-120A, 1/F, Suria KLCC, Kuala Lumpur City Centre, 50088 Kuala Lumpur, Malaysia

3. L1.99.0, Level 1, Tun Razak Exchange, 55188 Kuala Lumpur, Malaysia

4. Lot S-243A, Second Floor, Mid Valley The Gardens Mall, Lingkaran Syed Putra, Mid Valley City, 58000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia.

• Emel: hr@lukfook.com

Job Description

How You Will Do It:

• Assist Shop Manager in daily shop operations and inventory monitoring
• Responsible for selling and promoting jewellery products
• Provide high class and professional customer service
• Assist colleagues in completing business
• Assist in daily departmental operations and product work
• Train new hires
• Provide feedback to staff about performance and expectations

What We Look for:

• Secondary level or above
• At least 3 years solid working experience in jewellery retail industry
• Strong selling and interpersonal skills
• Good communication and written skills on both English and Chinese including Cantonese and Mandarin
• Ability to work Saturdays and Sundays on a rotational roster

**Candidates with more solid & relevant working experience in jewellery retail industry will be considered for the post of Jewellery Sales Supervisor / Senior Jewellery Sales Supervisor**

Employee Benefits:

• Attractive remuneration package
• 10–12 days off per month
• Attendance bonus/ Meal allowance/ Sales commission/ Performance bonus(if applicable)
• Annual leave/ Birthday leave/ Full Paid Sick Leave
• Medical Insurance
• Professional on-the-job training (including product knowledge, customer service, and sales techniques)
• Development opportunities
• Staff Discount

Application Methods:

• Quick Apply: Electronic Job Application Form

https://hktfserver.gsgoldprice.com/JobApprovalGuanTest/

• Walk-in: Lukfook Branches – Applicants may visit during opening hours without prior appointment
• Lukfook Branches: 

1. Lot 2.102.00. Level 2, Elite Pavilion,168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia

2. Lot 119-120A, 1/F, Suria KLCC, Kuala Lumpur City Centre, 50088 Kuala Lumpur, Malaysia

3. L1.99.0, Level 1, Tun Razak Exchange, 55188 Kuala Lumpur, Malaysia

4. Lot S-243A, Second Floor, Mid Valley The Gardens Mall, Lingkaran Syed Putra, Mid Valley City, 58000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia.

• Email: hr@lukfook.com

關於 Consolsys

Consolsys是一家專注於銀行自動化解決方案的跨國公司，擁有強大的實力。

注重研發，目前為東南亞及其他地區一些最大的銀行提供服務。

globe（www.consolsys.com）。

我們一直在尋找優秀人才來壯大我們敬業的團隊。

銀行解決方案專家。

教育

• 至少擁有會計或相關領域的學士學位。

職責：

• 管理全套會計流程，包括應付帳款、應收帳款、總帳等。
• 根據適用的會計準則進行帳簿維護和財務報告。
• 發票涵蓋會計職能的各個方面。
• 確保遵守馬來西亞電子發票（LHDN）規定並支持電子發票提交。
• 準備並提交稅務申報表，例如預扣稅、銷售與服務稅以及相關的法定要求。
• 銀行對帳。
• 負責執行一般行政操作和日常會計事務。
• 與審計員聯絡。

要求：

• 應徵者須至少擁有本科及以上學歷，並具備3年以上工作經驗。
• 準備全套賬目。熟悉瑞銀會計系統。
• 個性開朗，人際溝通能力強，善於解決問題，工作認真負責。
• 而且勤奮努力。
• 具備團隊合作能力，並樂於學習。
• 薪資和福利
• 需與合格人士討論

福利待遇

• 開放文化
• 個人發展機會

About Consolsys

Consolsys is a multi-national company specialized in banking automation solutions with strong

emphasis on R&D and currently serving some of the largest banks in South East Asia and around the

globe (www.consolsys.com).

We are constantly looking for talents to expand our team of dedicated

banking solutions professionals.

Education

• At the minimum a bachelor’s degree in Accounting or related fields.

Responsibilities:

• Manage full set accounting process, including account payable, account receivable, general
• ledger maintenance and financial report with applicable accounting standard.
• Invoice in full spectrum of accounting function.
• Ensure compliance with Malaysia’s e-Invoicing (LHDN) and support e-invoice submissions.
• Prepare and submit tax filings such as WHT, SST and related statutory requirements.
• Bank reconciliation.
• To perform general administrative operation and day to day accounting matters.
• Liaise with auditor.

Requirements:

• Candidates must have at least Degree level with 3 years and above of working experience.
• Prepare full set of account. Familiar with UBS Accounting System
• Processes pleasant personality and good inter-personal skills, problem solving, dedicated
• and hardworking.
• Ability to work in team environment and willing to learn.
• Salary and benefits
• To be discussed with qualified individuals

Perks & Benefits

• Open culture
• Personal development opportunities

Key responsibilities:

• Client & Account Management: Manage and cultivate relationships with a portfolio of enterprise clients and IP licensors, serving as their primary point of contact.
• Business Development: Actively identify and pursue new business opportunities in IP licensing, brand collaboration, and promotional merchandise to achieve and exceed sales targets.
• Sales Strategy & Execution: Develop and implement effective sales strategies for key accounts, from lead generation and pitching to negotiation and closing deals.
• Project Collaboration: Work closely with internal design and production teams to ensure the successful execution and delivery of client projects, meeting their branding and merchandise needs.
• Market Analysis: Stay current with industry trends, competitor activities, and new opportunities within the IP licensing and corporate gift markets to provide strategic advice to clients.

Requirements:

• 5+ years of sales or account management experience, preferably in corporate gifts, promotional products, or IP licensing.
• Proven track record of managing large enterprise accounts and consistently exceeding sales targets.
• Strong understanding of IP licensing processes, including royalty structures and brand partnership agreements.
• Exceptional negotiation, communication, and client relationship management skills.
• Self-motivated and results-oriented, with the ability to work independently and lead new initiatives.
• Excellent command of both written and spoken English and Chinese (Cantonese and Mandarin).
• Direct experience in IP licensing will be a significant advantage.
• Experience working in agency , event activation, licensing or marketing firm who are used to serve different brands and have strong networks with current customers, will be huge advnatage

Offers:

• Attractive package + performance & year end bonus
• Five-day work
• Medical insurance coverage + Birthday Leave

主要職責：

• 客戶與帳戶管理：管理和維護與一系列企業客戶和智慧財產權授權人的關係，擔任他們的主要聯絡人。
• 業務拓展：積極尋找並尋求智慧財產權授權、品牌合作和促銷商品的新商機，以實現並超越銷售目標。
• 銷售策略與執行：為重點客戶制定並實施有效的銷售策略，從線索開發和推銷到談判和達成交易。
• 專案協作：與內部設計和生產團隊緊密合作，確保客戶專案的成功執行和交付，滿足其品牌和商品需求。
• 市場分析：密切注意智慧財產權授權和企業禮品市場的產業趨勢、競爭對手的活動和新機遇，以便為客戶提供策略建議。

要求：

• 5 年以上銷售或客戶管理經驗，最好有企業禮品、促銷產品或智慧財產權授權的經驗。
• 擁有管理大型企業客戶並持續超越銷售目標的良好業績記錄。
• 對智慧財產權授權流程有深入的了解，包括特許權使用費結構和品牌合作協議。
• 卓越的談判、溝通和客戶關係管理能力。
• 具有自我激勵和結果導向的特質，能夠獨立工作並領導新專案。
• 精通英語和漢語（粵語和普通話）的讀寫和口語能力。
• 擁有知識產權授權方面的直接經驗將是一項重大優勢。
• 擁有在代理商公司、活動策劃公司、授權公司或行銷公司的工作經驗，而這些公司習慣於服務不同的品牌並與現有客戶擁有強大的關係網絡，將是巨大的優勢。

優惠：

• 優厚的薪資待遇 + 績效獎金和年終獎金
• 五天工作制
• 醫療保險 + 生日假

Tanggungjawab utama:

• Pengurusan Pelanggan & Akaun: Mengurus dan memupuk hubungan dengan portfolio pelanggan perusahaan dan pemberi lesen IP, yang berfungsi sebagai titik hubungan utama mereka.
• Pembangunan Perniagaan: Mengenal pasti dan meneroka peluang perniagaan baharu secara aktif dalam pelesenan IP, kolaborasi jenama dan barangan promosi untuk mencapai dan melebihi sasaran jualan.
• Strategi & Pelaksanaan Jualan: Membangun dan melaksanakan strategi jualan yang berkesan untuk akaun utama, daripada penjanaan bakal pelanggan dan promosi kepada rundingan dan penutupan perjanjian.
• Kolaborasi Projek: Bekerjasama rapat dengan pasukan reka bentuk dan produksi dalaman untuk memastikan pelaksanaan dan penyampaian projek pelanggan yang berjaya, memenuhi keperluan penjenamaan dan barangan mereka.
• Analisis Pasaran: Kekal mengikuti trend industri, aktiviti pesaing dan peluang baharu dalam pasaran pelesenan IP dan hadiah korporat untuk memberikan nasihat strategik kepada pelanggan.

Keperluan:

• 5+ tahun pengalaman jualan atau pengurusan akaun, sebaik-baiknya dalam hadiah korporat, produk promosi atau pelesenan IP.
• Rekod prestasi terbukti dalam menguruskan akaun perusahaan besar dan sentiasa melebihi sasaran jualan.
• Pemahaman yang kukuh tentang proses pelesenan IP, termasuk struktur royalti dan perjanjian perkongsian jenama.
• Kemahiran rundingan, komunikasi dan pengurusan hubungan pelanggan yang luar biasa.
• Bermotivasi diri dan berorientasikan hasil, dengan keupayaan untuk bekerja secara bebas dan memimpin inisiatif baharu.
• Penguasaan yang sangat baik dalam Bahasa Inggeris dan Cina (Kantonis dan Mandarin) secara bertulis dan lisan.
• Pengalaman langsung dalam pelesenan IP akan menjadi kelebihan yang ketara.
• Pengalaman bekerja di agensi, pengaktifan acara, pelesenan atau firma pemasaran yang biasa berkhidmat untuk jenama yang berbeza dan mempunyai rangkaian yang kukuh dengan pelanggan semasa, akan menjadi kelebihan yang besar.

Tawaran:

• Pakej menarik + prestasi & bonus akhir tahun
• Kerja lima hari
• Perlindungan insurans perubatan + Cuti Hari Lahir

You are responsible for (but not limited to):

• Lead and manage a team of Customer Service Executives in carrying out daily reservation operations in accordance with Shangri-La Hotels & Resorts standards and guidelines.
• Guide, coach and inspire the Worldwide Reservations and Shangri-La Circle Membership team to achieve individual, team and departmental objectives.
• Collaborate closely with SCCHK and CEPTGZ to execute engagement activities and promotional campaigns related to the membership program.
• Embrace change management initiatives and cultivate a growth mindset within the team.
• Foster open and effective communication among team members, colleagues and management.
• Acknowledge, encourage and reward team achievements to create a positive, productive and motivated work environment.
• Conduct regular team meetings and briefing sessions to communicate updates on processes, promotions and business initiatives.
• Review, formulate and implement action plans to minimize, control and eliminate errors in tasks and reservations handled by the team.
• Actively participate in, lead and coordinate employee engagement initiatives to strengthen morale and team spirit.
• Monitor team performance through side-by-side coaching, silent call monitoring and weekly quality checks on team members’ emails, using the findings to identify coaching opportunities.
• Ensure consistent one-to-one coaching and feedback sessions are carried out with all team members based on weekly performance data and monitoring results.
• Support the development of an effective team by monitoring and analysing membership trends and data to identify opportunities for growth.
• Ensure adherence to Shangri-La Circle policies, procedures and all applicable data privacy regulations.
• Establish and maintain strong professional relationships with hotel representatives and key stakeholders.
• Manage the Manager on Duty (MOD) mailbox and undertake MOD-related responsibilities when required.
• Respond promptly and professionally to emails and calls from both internal and external customers.

To succeed in this role, you should have the following skills and experience

• Excellent spoken and written English is essential.
• The ability to converse and write in Mandarin or Cantonese will be an added advantage.
• Preferably, at least 5 years of experience in call centre operations, customer service, a travel agency, or hotel reservations, with at least 2 years at the supervisory level.
• Must be willing to work on rotational shift (24-hour operations)
• Computer-literate and internet-savvy.
• Flexible to changes and has a sense of urgency
• Can work under pressure and deliver on set goals
• Positive work attitude and being able to work in a team environment
• A pleasant personality with good communication, organization and call-handling skills
• People leadership experiences desired/preferred.
• Open to Malaysians only

We offer the following benefits:

• A complimentary stay at any of our hotels worldwide (T&C Apply)
• 5-day work week 
• Competitive monthly salary
• Discretionary performance-based bonuses
• Paid training programs and opportunities for career development.
• Comprehensive coverage includes SOCSO, EPF, EIS, and medical insurance.
• Annual preventive health screening
• Attractive perks and benefits

Perks & Benefits

• Nearby public transport
• Medical insurance

Anda bertanggungjawab untuk (tetapi tidak terhad kepada):

• Memimpin dan mengurus pasukan Eksekutif Khidmat Pelanggan dalam menjalankan operasi tempahan harian mengikut piawaian dan garis panduan Shangri-La Hotels & Resorts.
• Membimbing, melatih dan memberi inspirasi kepada pasukan Tempahan Sedunia dan Keahlian Shangri-La Circle untuk mencapai objektif individu, pasukan dan jabatan.
• Bekerjasama rapat dengan SCCHK dan CEPTGZ untuk melaksanakan aktiviti penglibatan dan kempen promosi yang berkaitan dengan program keahlian.
• Terimalah inisiatif pengurusan perubahan dan pupuk minda pertumbuhan dalam pasukan.
• Memupuk komunikasi yang terbuka dan berkesan antara ahli pasukan, rakan sekerja dan pihak pengurusan.
• Menghargai, menggalakkan dan memberi ganjaran kepada pencapaian pasukan untuk mewujudkan persekitaran kerja yang positif, produktif dan bermotivasi.
• Mengadakan mesyuarat pasukan dan sesi taklimat secara berkala untuk menyampaikan maklumat terkini tentang proses, promosi dan inisiatif perniagaan.
• Menyemak, merangka dan melaksanakan pelan tindakan untuk meminimumkan, mengawal dan menghapuskan kesilapan dalam tugasan dan tempahan yang dikendalikan oleh pasukan.
• Melibatkan diri secara aktif, memimpin dan menyelaras inisiatif penglibatan pekerja untuk memperkukuh semangat dan kerja berpasukan.
• Pantau prestasi pasukan melalui bimbingan bersebelahan, pemantauan panggilan senyap dan pemeriksaan kualiti mingguan pada e-mel ahli pasukan, menggunakan dapatan untuk mengenal pasti peluang bimbingan.
• Memastikan sesi bimbingan dan maklum balas secara individu yang konsisten dijalankan dengan semua ahli pasukan berdasarkan data prestasi mingguan dan keputusan pemantauan.
• Menyokong pembangunan pasukan yang berkesan dengan memantau dan menganalisis trend dan data keahlian bagi mengenal pasti peluang untuk pertumbuhan.
• Memastikan pematuhan kepada dasar, prosedur dan semua peraturan privasi data Shangri-La Circle yang berkenaan.
• Mewujudkan dan mengekalkan hubungan profesional yang kukuh dengan wakil hotel dan pihak berkepentingan utama.
• Mengurus peti mel Pengurus Bertugas (MOD) dan menjalankan tanggungjawab berkaitan MOD apabila diperlukan.
• Bertindak balas dengan segera dan profesional terhadap e-mel dan panggilan daripada pelanggan dalaman dan luaran.

Untuk berjaya dalam peranan ini, anda harus mempunyai kemahiran dan pengalaman berikut

• Kebolehan bertutur dan menulis dalam Bahasa Inggeris yang cemerlang adalah penting.
• Kebolehan bertutur dan menulis dalam bahasa Mandarin atau Kantonis akan menjadi satu kelebihan tambahan.
• Sebaik-baiknya, sekurang-kurangnya 5 tahun pengalaman dalam operasi pusat panggilan, khidmat pelanggan, agensi pelancongan atau tempahan hotel, dengan sekurang-kurangnya 2 tahun di peringkat penyeliaan.
• Mesti bersedia bekerja syif bergilir (operasi 24 jam)
• Celik komputer dan mahir internet.
• Fleksibel terhadap perubahan dan mempunyai rasa terdesak
• Boleh bekerja di bawah tekanan dan mencapai matlamat yang ditetapkan
• Sikap kerja yang positif dan mampu bekerja dalam persekitaran berpasukan
• Personaliti yang menyenangkan dengan kemahiran komunikasi, organisasi dan pengendalian panggilan yang baik
• Pengalaman kepimpinan individu dikehendaki/diutamakan.
• Terbuka kepada rakyat Malaysia sahaja

Kami menawarkan faedah berikut:

• Penginapan percuma di mana-mana hotel kami di seluruh dunia (Tertakluk pada Terma & Syarat)
• Minggu kerja 5 hari
• Gaji bulanan yang kompetitif
• Bonus berasaskan prestasi budi bicara
• Program latihan berbayar dan peluang untuk pembangunan kerjaya.
• Perlindungan komprehensif merangkumi PERKESO, KWSP, EIS dan insurans perubatan.
• Pemeriksaan kesihatan pencegahan tahunan
• Faedah dan faedah yang menarik

Faedah & Kebaikan

• Pengangkutan awam berdekatan
• Insurans perubatan

您需負責（但不限於）：

• 領導和管理客戶服務主管團隊，按照香格里拉酒店集團的標準和準則開展日常預訂業務。
• 指導、輔導和激勵全球預訂和香格里拉會員團隊實現個人、團隊和部門目標。
• 與 SCCHK 和 CEPTGZ 密切合作，執行與會員計畫相關的互動活動和推廣活動。
• 積極擁抱變革管理舉措，並在團隊內培養成長型思維。
• 促進團隊成員、同事和管理階層之間公開有效的溝通。
• 認可、鼓勵和獎勵團隊的成就，以創造一個積極、高效和充滿動力的工作環境。
• 定期召開團隊會議和簡報會，溝通流程、促銷和業務措施的最新進展。
• 審查、制定和實施行動計劃，以最大限度地減少、控制和消除團隊處理的任務和預訂中的錯誤。
• 積極參與、領導和協調員工敬業度提升活動，以增強士氣和團隊精神。
• 透過並肩輔導、靜默通話監控和每週對團隊成員電子郵件進行品質檢查來監控團隊績效，並利用調查結果來確定輔導機會。
• 確保根據每週績效數據和監控結果，對所有團隊成員進行持續的一對一輔導和回饋。
• 透過監控和分析會員趨勢和數據，尋找成長機會，從而支持高效團隊的發展。
• 確保遵守香格里拉集團的政策、程序和所有適用的資料隱私法規。
• 與酒店代表和主要利益相關者建立並維持牢固的專業關係。
• 管理值班經理（MOD）郵箱，並在需要時承擔與值班經理相關的職責。
• 及時、專業地回覆來自內部和外部客戶的電子郵件和電話。

要勝任此職位，您應具備以下技能和經驗。

• 優秀的英語口語和寫作能力至關重要。
• 能夠用普通話或粵語進行交流和寫作將是一項優勢。
• 最好有至少 5 年的呼叫中心營運、客戶服務、旅行社或飯店預訂經驗，其中至少 2 年擔任主管職位。
• 必須願意輪班工作（24小時營運）
• 具備電腦操作能力及網路使用經驗。
• 適應變化並具有緊迫感
• 能夠在壓力下工作並完成既定目標
• 積極的工作態度與團隊合作能力
• 個性開朗，溝通能力、組織能力及電話處理能力俱佳
• 具備人員領導經驗者優先考慮。
• 僅限馬來西亞公民參加

我們提供以下福利：

• 全球任何一家我們飯店均可免費入住（須遵守條款及細則）
• 五天工作制
• 具競爭力的月薪
• 酌情發放的績效獎金
• 有薪培訓計畫和職業發展機會。
• 全面保障包括社險、公積金、就業保險和醫療保險。
• 年度預防性健康篩檢
• 優渥的福利待遇

福利待遇

• 附近公共交通
• 醫療保險

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We are looking for a detail-oriented Inventory Executive to manage and optimize inventory operations across our warehouses. This role is critical in ensuring inventory accuracy, efficient stock movement, and seamless fulfillment support.

What You’ll Do

As an Inventory Executive, you will:

• Maintain accurate inventory records using ERP/WMS systems
• Perform regular cycle counts and physical stock audits to ensure data integrity
• Track inventory movements including receipts, transfers, returns, and adjustments
• Investigate and reconcile inventory discrepancies in a timely manner
• Generate reports on stock levels, ageing, and slow-moving items
• Monitor reorder levels and coordinate with procurement for timely replenishment
• Support warehouse and fulfillment teams with accurate and real-time inventory data
• Continuously improve inventory control processes and SOPs

• Strong attention to detail and analytical mindset
• Experience with ERP/WMS systems is preferred
• Good understanding of inventory management and warehouse operations
• Ability to work in a fast-paced, operational environment
• Strong problem-solving and coordination skills
• Proficiency in English (written and spoken), Proficiency in Mandarin is a plus point to effectively communicate with local and regional stakeholders.

We are seeking a full-time Customer Service Executive based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues.
• Work with various departments or stakeholders to ensure the products are delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays (5 days work and 2 off days on a rotational basis).
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office.

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends and ideas become a reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN THE LIFE OF

We are seeking an ambitious and driven GL Finance whose values align with our TEAM; standing for Together, Extra-mile, Accountable and Mindful. The GL Executive works closely with the Regional Finance Manager, as well as the rest of the Finance Team, to ensure the smooth running of the day-to-day financial transactions, such as processing payments, maintaining cost reports and managing invoices. The core focus is to maintain the financial health of the business, ensuring we use our resources beneficially.

ROLE AND RESPONSIBILITIES

• Prepare monthly month-end closing, analyze monthly cash flow statement movement, update balance sheets notes and P&L notes and ensure all data/information is accurate.
• Prepare General journal entries, such as prepayment, accrual, deferred revenue, reclassification, IFRS16.
• Perform Bank reconciliation, inter-company transaction, and ensuring all data is accurate.
• Perform daily accounting duties, including financial reporting functions, bookkeeping, transaction
• Reconciliation and identifying discrepancies, budgeting and cash flow, work independently
• Assist in year-end audit, liaising with auditors, directors, HR team, Notary Public/Commissioner for Oaths and bank officer to collate the requested documentation.
• Liaising with company secretary, such as preparing Board Resolution, Beneficial Owner submission, Annual Return submission
• Build solid relationships and give financial support across all departments.
• Perform any ad hoc tasks as assigned.

EXPERIENCE AND REQUIREMENTS

• Personable with strong verbal and written communication.
• Exceptionally organised with the ability to multitask.
• Detail-oriented and able to work under pressure and adapt to a fast-paced environment.
• A University Degree is an advantage.
• 1-2 years of work experience in an Accounting or Finance related field.
• Proficient use of Microsoft Office and Google Suite.
• Bookkeeping knowledge.
• A good team player.
• Utilize AI tools to streamline workflows, data analysis, and reporting
• Prior experience in coworking, real estate, or startup business would be an advantage.
• Fluent in English.

Abi is a global virtual care platform, providing patients with on-demand, omni-channel access to healthcare professionals in 40 countries around the world. Our mission is to make professional healthcare as easy to access as advice from a friend.
By radically reducing barriers to professional healthcare access, we contribute to the United Nations Sustainable Development Goal 3 “to ensure healthy lives and promote well-being for all."

The role

In this role, you will support both financial operations and executive coordination. You will manage APAC-focused financial administration while acting as a trusted partner to the CFO and CEO for scheduling, communication, and organisational support.

You will report directly to the CFO and work closely with the CEO on executive coordination.

Objectives

You will ensure smooth financial administration in APAC and enable leadership to operate efficiently and effectively.

Tasks

• Support APAC accounting processes (invoicing, payments, reconciliations, tracking)
• Work with systems such as Xero to maintain accurate financial records
• Coordinate with internal finance teams and external partners (accountants, banks)
• Assist with month-end processes and reporting preparation
• Manage CEO email, LinkedIn, and calendar coordination
• Coordinate internal and external communications on behalf of leadership
• Prepare materials for meetings, board interactions, and investor communications
• Organise travel, logistics, and key company events
• Support cross-border coordination across APAC, Europe, and leadership teams
• Handle sensitive information with discretion and professionalism

Attributes

• Strong attention to detail and organisation
• High level of discretion and confidentiality
• Independently manage your own time
• Comfortable working closely with senior leadership in a high-trust environment
• Calm under pressure and able to prioritise effectively
• Curious and proactive
• People value your integrity, and they trust you to be true to your word
• The startup world appeals to you as a professional choice

Skills & Experience

• 3+ years in Finance Administration, Executive Assistant, or similar role
• Experience with basic accounting processes (AP, AR, reconciliations)
• Experience with Xero is a strong advantage
• Strong organisational and coordination skills
• Experience supporting senior executives is a plus
• Experience working across multiple geographies or time zones is a plus
• Strong Excel / Google Sheets skills
• Professional fluency in written and spoken English

ABOUT US

Teleport's on a mission to move things across Southeast Asia and beyond - faster, cheaper, and better than anyone else - to give big and small businesses access to affordable and reliable cross-border delivery, as fast as next-day.

Storytelling is a strategic function as we scale. It's how we build belief in what we do as an integrated eCommerce logistics specialist, but we don't act or sound like a traditional, dusty logistics company. We move fast, we speak like actual humans, and we aggressively avoid boring corporate jargon.

SUMMARY OF THE ROLE 

We are looking for a Senior Executive, Content Marketing Specialist to be the dedicated storyteller and the social-first voice of the Network Pod.

The global logistics market is highly volatile, driven by uncontrollable macro factors. Even so, our narrative is our anchor. Your job is to position Teleport’s network as the agile, reliable solution for airlines, ecommerce marketplaces and forwarders. You will not operate as a "service desk" taking content briefs; you will act as a proactive growth partner to the Product Marketer and commercial teams, ensuring your content maps directly to the B2B customer journey and captures the attention of busy freight forwarders and airline executives on platforms like LinkedIn.

Most importantly, you need two distinct storytelling gears:

1. Turning 'Something' into 'Something Matters': Taking a routine operational update or milestones and making the market care about it.
2. Turning 'Nothing' into 'Something': Keeping the narrative alive and engaging even when there is no "hard news" to share.

Note: This is a full-time, on-site role based in our headquarters in Kuala Lumpur, Malaysia (hybrid arrangement).

A DAY IN THE LIFE 

As a Senior Executive, Content Marketing Specialist, you are the daily execution engine for the Network Pod's narrative. Your day-to-day will focus on:

• Making the Mundane Meaningful: Transforming technical or standard update into compelling stories that position Teleport as a thought leader in logistics infrastructure and regional connectivity.
• Sales Enablement Translation: Taking the high-level social narratives you build and turning them into practical, bottom-of-funnel assets like 1-pagers and email sequences for the Commercial team to use in the field.
• Keeping the Narrative Alive: When there are no product launches or route expansions, you know how to build a narrative out of thin air. You will turn industry trends or a quick 5-minute chat with a BD Lead into a week's worth of engaging social content.
• The Social & DIY Creative Engine: Writing scroll-stopping LinkedIn content for our brand and executive pages. You don’t just write, you execute. You’ll script fast-paced videos and jump right into Canva or CapCut—either knocking out quick-turn edits yourself or prepping the script and brief for our video producers to finalise.
• The Repurpose Master (70% Repurpose / 30% New): You don't always need to reinvent the wheel. You will mine our archives of past footage, pitch decks, and technical operational updates, slicing them into multiple bite-sized social assets to maximise content lifespan.

WHAT WE'RE LOOKING FOR

• 2–4 years of proven experience in social media management, B2B content creation, or digital copywriting.
• Social-First Mindset: If you can write a great press release but struggle to write a 3-sentence LinkedIn hook, this role isn't for you. You must deeply understand social platform dynamics and what makes B2B buyers stop scrolling.
• Hands-on Content Chops: You know how to write a script with a strong visual hook, and you aren't afraid to independently cut a short-form video in CapCut or design a carousel in Canva to get a quick-turn story live.
• The "Remix" Muscle: You are resourceful. You know how to take one core message and turn it into an IG Carousel, a LinkedIn poll, a video script, and a newsletter snippet.
• Flawless Execution: Strong English proficiency with eagle-eyed attention to detail.
• Bonus: 
• Previous experience in aviation, freight forwarding, logistics, or e-commerce
• Experience working within a fast-paced content marketing or social media team

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

ABOUT US

Teleport's on a mission to move things across Southeast Asia and beyond - faster, cheaper, and better than anyone else - to give big and small businesses access to affordable and reliable cross-border delivery, as fast as next-day.

Storytelling is a strategic function as we scale. It's how we build belief in what we do as an integrated eCommerce logistics specialist.

SUMMARY

We are adding a Senior Content Marketer to the regional marketing team to drive Teleport's macro narrative. Your focus will be on high-stakes content for the investment community and senior-level executives as we scale toward our next major business milestones.

You will not operate as a "service desk" taking content briefs; you will act as a proactive thought and strategy partner to the Product Marketer, Communications, Finance, and our C-level leadership. They will bring the high-level business strategy and financial data. Your job is to ensure that your understanding of the business strategy and data  translates into a compelling narrative that captures the attention of investors, partners, and the market across platforms like LinkedIn and email, in a manner that serves the company’s business objectives.

Most importantly, you need two distinct storytelling gears:

1. Turning 'Something' into 'Something that Matters': Taking a dense financial milestone or an operational update and convert it into stories that the market actually care about.
2. Turning 'Nothing' into 'Something': ‘Always-on’ stories – Keeping the company narrative alive, confident, and engaging even when there is no "hard news" or immediate milestone to share.

Note: This is a full-time, on-site role based in our headquarters in Kuala Lumpur, Malaysia.

A DAY IN THE LIFE 

Every day is different, but you will act as the creative bridge between high-level strategy and modern content execution. Your time will go toward:

• The Strategy Partner: Working hand-in-hand with the Product Marketer, Finance, and Communications to turn dense internal updates into a clear, credible narrative that resonates across the investment community and decision-making executive audiences.
• Connecting the dots: Adapting quickly between contexts. You will craft everything from high-level pitch decks and corporate memos to LinkedIn thought-leadership posts and email marketing campaigns.
• Thought Leadership Content: Translating the strategic vision of our C-Suite and leadership into compelling, market-facing content that sounds human and authoritative.
• Video & Visual Execution: You don't just write text. You will draft sharp video scripts for our production team, and you aren't afraid to do basic editing or assembling of visuals/videos (using CapCut or Canva) for quick turnaround, social-first stories.
• Cross-Functional Alignment: You collaborate tightly with commercial, ops, and finance to understand the business and gather raw insights, in turn to discover and shape stories from the ground up.

WHAT WE'RE LOOKING FOR

• Minimum 4–5 years of proven experience in B2B content, corporate communications, journalism, or tech storytelling.
• The Narrative Builder: You are skilled at connecting the dots. You can take a complex brief from a Product Marketer, CFO, or Head of Communications and translate it into clear, engaging content with strong structure and tone control.
• Executive Presence: Experience working with senior internal and external stakeholders, handling sensitive information gracefully, and building trust through your expert content curation and framing.
• An Eye for Modern Content: You have strong content marketing fundamentals across digital channels. You also have a strong pulse on current and incoming trends on digital channels, while bringing a strong eye for design (ability to guide visual direction) and know how to write a script with a solid, yet relevant visual hook.
• Flawless English Proficiency: At this level of storytelling, precision in language matters.
• Bonus: Exposure to logistics, eCommerce, or founder-led storytelling environments.

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We're looking for a Data-led Senior Marketing Specialist to drive JAPAC performance insights. Turn complex datasets into clear growth stories, own QBR reporting, SEO health & Salesforce analytics, and unlock actionable recommendations across markets to optimise digital performance.

Role: 

• Lead the monthly and quarterly data consolidation for website, content syndication, search (SEO/LLM/SEM), email, and paid social across five key regions.
• Perform deep-dive troubleshooting analysis within Salesforce on an ad-hoc basis to identify and resolve performance discrepancies.
• Utilise ContentSquare to report on web friction, providing strategic recommendations to Digital Marketing Managers (DMMs) to improve user journeys.
• Manage the tracking and reporting of new landing pages, maintaining a robust system for go-live dates and historical performance tracking.
• Conduct AEO and LLM prompt research every quarter to inform content recommendations and regional newsletters.
• Partner with web producers to QA and review regional pages in Workfront, ensuring they meet rigorous standards before deployment.
• Oversee SEO site health by auditing metadata, titles, H1S, and tags to ensure they follow standard global taxonomy.
• Manage the on-demand webinar hub, overseeing uploads and monitoring effectiveness to drive lead engagement.
• Identify and resolve technical SEO issues, including broken links, redirects, and blank pages, to ensure site consistency.

You:

• BA/BS degree or equivalent experience
• 5+ years of experience in marketing analytics, digital reporting, or performance marketing, ideally within a B2B technology environment.
• High proficiency in Salesforce and web analytics tools (e.g., ContentSquare, Google Analytics) with a "data-first" mindset.
• Strong technical understanding of SEO principles, taxonomy, and site health (links, redirects, and schema).
• Experienced in managing regional reporting across diverse JAPAC markets (experience with Japan or Korea markets is a plus).
• Highly organised with the ability to manage the heavy reporting lift of QBR seasons while handling ad-hoc troubleshooting.
• Expert in Google Workspace (Sheets/Slides) for data visualisation and executive-level reporting.
• Exceptional verbal and written English communication skills; ability to use translation tools to support SEO efforts in non-English markets.

Contract Type: 12 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Description

About EPOS

Backed by Ant International, EPOS is part of Antom’s global merchant payment services and a leading POS and digital payment solutions provider headquartered in Singapore. As we expand in Malaysia, we are building a high-impact sales team to drive merchant acquisition and scale the adoption of digital payment solutions.

Job Summary

As a Channel Partnerships Executive / Senior Executive, you will support the development and execution of EPOS’ partner ecosystem to drive merchant acquisition across Malaysia. You will work closely with channel partners such as POS resellers, telco dealers, distributors, and industry associations to promote and deploy EPOS payment solutions and Mini Programmes to SME merchants.

This is a hands-on, execution-focused role where you will be responsible for partner outreach, onboarding, activation, and ongoing relationship management. You will play a key role in ensuring partners are equipped, engaged, and productive in driving merchant referrals and activations.

What You’ll Do

• Identify, reach out to, and support onboarding of potential channel partners across Malaysia
• Assist in managing and maintaining relationships with partners to drive consistent merchant referrals
• Support partner activation by coordinating training sessions, product briefings, and sales enablement activities
• Work closely with partners to promote EPOS solutions and drive adoption among SME merchants
• Conduct regular follow-ups with partners to ensure engagement and address any operational challenges
• Support joint sales activities, including field visits, events, and partner-led merchant engagements
• Gather feedback from partners on market trends, product gaps, and customer needs, and share insights with internal teams
• Collaborate with internal stakeholders (sales, marketing, product) to ensure smooth execution of partner initiatives
• Represent EPOS at events, trade shows, and partner activities when required

Requirements

• At least 3–5 years of experience in sales, partnerships, or business development, preferably in fintech, payments, POS, telco, or related industries
• Strong interest in channel partnerships and SME acquisition
• Comfortable with outreach, relationship management, and on-ground execution
• Good communication and interpersonal skills, with the ability to engage partners and merchants effectively
• A proactive and hands-on attitude, with willingness to learn and grow in a fast-paced environment
• Basic understanding of commercial concepts (e.g., pricing, margins, partnerships) is a plus
• Able to work independently while collaborating closely with cross-functional teams
• Willingness to travel within Malaysia for partner meetings and fieldwork

Moomoo is an investment and trading platform that empowers global investors with pro-grade, easy-to-use tools, data, and insights.

It provides users with the necessary information and technology to make more informed investment decisions. Investors have access to advanced charting tools, technical analytics, and Level 2 data. Moomoo grows with its users, cultivating a community where investors share, learn, and grow together in one place. Moomoo provides free access to investment courses, educational materials, and interactive events that any investor, at any level, can gain from. Users can join forum discussions, trading topics, and seminars to better their investment knowledge and insights.

Founded in Silicon Valley, California, moomoo operates as a global investment platform across multiple countries, including Singapore, Australia, Japan, and Malaysia. As a subsidiary of a Nasdaq Listed company, moomoo proudly serves as a global strategic partner of the New York Stock Exchange (NYSE), garnering numerous international accolades. More than just an investment platform, moomoo is your trusted companion on an enriching investment journey.

If you are looking to be a part of one of the most trend-setting fintech company in the industry and contributing to the revolution of how investors are investing?  You are looking at the right place to be as we are currently hiring!

Responsibilities

• Responsible for overseeing coaching and leading junior dealer representative on daily works.
• Provide accurate and timely trade execution for clients for different investment products, including local and foreign securities, derivatives, funds etc.
• Risk management and monitoring of market activities, clients’ account/margin/trades by adhering to the compliance policies & procedures, as well as the respective regulatory and law’s requirements and best practices.
• Stay up-to-date on key developments in financial markets, competition and regulations, and assess the potential impact of these developments.
• Collaborate closely with internal teams to ensure seamless trade execution, settlement, and pos-trade activities. Contribute to the continuous improvement of trading processes and systems to enhance efficiency and effectiveness.
• Work closely with internal and external stakeholders and regulators in projects/developments related to business, products, platforms, systems and regulatory requirements.
• Assist customer service team to handle and solve enquiries, and to provide necessary customer support on platforms and products.
• Other ad-hoc tasks as per assigned from time to time.

• Bachelor’s degree or above in Finance, Economics, Business and/or relevant disciplines.
• Securities Commission (SC) Malaysia’s “Capital Markets Services Representative's License” (CMSRL) registered person/holder. Other relevant industry certifications are a strong plus.
• Minimum 3 years of solid experience in relevant dealing/trading field specifically in financial institutions, brokerage firms or related industries.
• Willing to work in shift rotation (day/night shift) including public holidays. 5 working days per week.
• In-depth knowledge of a variety of investment products including securities, derivatives, funds etc.
• Able to work independently and as a valuable team player by portraying effective leadership skills.
• Good adaptability, able to work under pressure, strong analytical and presentation skills, good-looking interpersonal and communication skills, meticulous and detail-oriented, and able to thrive in a dynamic and fast-paced environment.
• Language proficiency in English, Malay is a must, while Chinese is preferrable.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

We are looking for a treasury executive to join our Malaysia Finance Team.

Key Responsibilities

●       Execute daily fund settlement activities, including processing payables, employee expense reimbursements, and internal fund transfers with accuracy and timeliness.

●       Monitor daily cash balances across bank accounts to ensure the company has enough liquidity to meet obligations

●       Establish and maintain an efficient account structure to support evolving business needs, ensuring all signatory authorities align with company compliance policies and internal control standards.

●       Handle bank account operations, including opening/closing accounts

●       Support system integration initiatives, including host-to-host connectivity setup and maintenance, when required.

●       Maintain accurate and up-to-date financial records, ensuring proper documentation is retained for all transactions.

●       Respond promptly and professionally to inquiries related to accounts and payables from internal and external stakeholders.

●       Assist in annual audits by preparing required documentation, coordinating with auditors, and collaborating across departments to resolve discrepancies and fulfill audit requests.

●       Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (preferred).

●       1-2 years of relevant experience in cashiering, treasury operations, accounting, or financial administration.

●       Strong attention to detail with excellent organizational abilities.

●       Proficient in Microsoft Excel and comfortable working with large datasets.

●       Solid understanding of financial regulations and payment systems.

●       Excellent verbal and written communication skills.

●       Fluent in both Mandarin and English (spoken and written).

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

WHAT YOU’LL DO:

• Handle insurance policy issuance, including generating accurate quotations and preparing cover notes within set timelines.
• Work closely with customers to gather required documents and ensure a seamless policy issuance process.
• Carefully review documents and cover notes for accuracy and completeness, enabling timely policy activation.
• Coordinate with insurance providers to follow up on pending approvals and ensure smooth processing.
• Manage customer accounts, addressing inquiries and maintaining satisfaction with our products and services.
• Contribute to team efforts by meeting sales and renewal targets.

WHAT WE EXPECT OF YOU:

• Minimum diploma in business, communications, or a related field.
• At least 2 years of experience in a customer service role, preferably handling email and WhatsApp communications.
• Proven hands-on experience in insurance issuance is a must.
• Experience in the insurance industry is a strong advantage.
• Strong attention to detail and excellent organizational skills.
• A customer-focused mindset with strong communication and problem-solving abilities.
• Self-reliance and adaptability to handle responsibilities independently.
• Leadership potential and a desire to grow into a people management role.