Total 1,654 Quality Assurance / Control job vacancies

Quality Administrator
Job Overview: The Quality Administrator role is central to maintaining high standards within the company's service delivery framework. This position supports both the technical operations and customer service departments by managing service-related communications and issues predominantly through email, phone, and site visits. As a Quality Administrator, you will be pivotal in upholding the service quality across the company. Your role will include interfacing with various departments to ensure efficient operations and effective communication, contributing to the overall success of the organisation.

Package: £26,000 - £29,000 + (Pension contributions, 28 days holiday including Bank Holidays, Christmas shutdown, Perkbox, on-site fully equipped gym, free breakfast facilities, monthly team events with free Food Truck hot lunch, branded fleece, polo shirt, free parking at office)

Location: Cheltenham Office, United Kingdom
Company: Kingsley Consulting are partnered with a forward-thinking and innovative company specialising in the renewable energy sector. This partnership focuses on delivering high-quality service and technical support to enhance energy solutions for a sustainable future.

Overview of the role:
Direct support to management of teams within technical operations and customer service departments.
Enhance service delivery standards, including oversight of international operations.
Handle customer service issues and enquiries effectively through various communication channels.
Maintain and utilise a comprehensive ticketing system on Hubspot for issue tracking and resolution.
Facilitate cross-departmental communication to ensure seamless service delivery and problem resolution.
Continuously improve service levels to meet and exceed customer expectations.
Experience & Skills Required
Has good experience installing, servicing and repairing boilers
Direct support to management of teams within technical operations and customer service departments.
Enhance service delivery standards, including oversight of international operations.
Handle customer service issues and enquiries effectively through various communication channels.
Maintain and utilise a comprehensive ticketing system on Hubspot for issue tracking and resolution.
Facilitate cross-departmental communication to ensure seamless service delivery and problem resolution.
Continuously improve service levels to meet and exceed customer expectations.

What's on Offer
Join one of the fastest-growing companies in the UK, which is now expanding across Europe. This role offers a unique opportunity to impact the field of sustainable energy significantly. You will not only contribute to the company's success but also advance your career. The package includes a competitive salary, bonus potential, a health plan, and extensive additional benefits.
Diversity & Inclusion
Kingsley Consulting operate an inclusive and diverse recruitment process, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.
Contact Details
For further information in relation to this opportunity please contact Elliott on;
Office: 01327 227320
Mobile: 07572 908913
Email: elliott.barnes-ward@kingsleyconsult.co.uk

We have a brand new opportunity here at CRS. We are looking for a Compliance Manager to join our Head Office in Ashford, Kent.

Before we tell you about the role, how about a little about us? We are a Rail & Construction Labour Supplier, we supply labour directly to many industry Tier 1 Contractors and pride ourselves on the service we provide our clients and our site staff, ensuring they feel valued, appreciated and not just a number! The Head Office is the heart of our business, located in Ashford, Kent we have our Accounts team, our Senior Management team, our Operations team and the Southern Labour team. This role is positioned within the Operations team reporting directly into the Operations Manager.

What are we offering you?

Salary - £35k-£40k

Hours - Full-time, office based (with some site visits)

Holiday - 25 days plus bank holidays (rising to 28 days)

Development - Opportunity to develop skills base through funded courses

Are you right for this role?

The ideal candidate will be experienced in managing compliance and audits. You will have managed IMS and kept policies and procedures up to dates with annual reviews etc. Ideally you will be from a Rail background, be Tech IOSH qualified and have ISO 9001 2015 Internal Auditor

Typical Tasks & Responsibilities:

• Daily management of our IMS
• Annual reviews of all documentation - policies, procedures, forms etc
• Management of our RISQS accreditation including annual audits
• Checking and approving Safety critical areas of our on-boarding of applicants
• Data protection & GDPR compliance
• Management of our ISO 9001 accreditation, including annual audits
• Maintaining external portals including ConstructionLine and SCSS
• Building compliance for our 2 offices
• Ensuring compliance to Sentinel Scheme Rules including tracking random D&A's and working hours
• Internal procedure audits
• Management of FORS accreditation including the annual audit alongside our Transport Manager
• Review, assess and update Risk Assessments and COSHH
• Management of our supply chain, including approving new suppliers and keeping all information up to date
• Distribution of industry standard updates

or more information, call our office on 01233 625464 and ask for Liam or Rowena! Based in Ashford, Kent this role is 42.5 hours per week. As a general, you will be office based but weekends and nights are an expectation as well as some travel to our regional offices.

Why work for CRS?

CRS is a rapidly expanding, innovative company, supplying a wide spectrum of manpower solutions to the Railway Infrastructure, London Underground and Construction Industries. Offering 25 days annual leave + bank holidays and company pension, we have dress down every Friday and social events for the whole company. Our team describe the environment here as caring, loud, fun and always busy. So why not join us? Apply today and if you are suitable, we will call you back.

CRS is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependants, age, religion/beliefs, or any other reason which cannot be shown to be justified.

CRS has a fair and comprehensive selection procedure. Unfortunately, if you have not been contacted within ten days your application has been unsuccessful. However, please check your junk email folder to ensure that an email from us hasn't been blocked by your spam filter.

We are committed to making reasonable adjustments in order for all candidates who are successfully put through to the interview stage to be able to attend.

The Growth Company (GC) is looking to recruit a Compliance Officer who will develop and maintain robust claims and compliance systems and processes (including the oversight and processing of subcontractor invoices, or claims), to enable the efficient and effective delivery of programmes and ensure accurate allocation of costs, taking into account complex cross-project relationships; robust verification of output and results evidence; and accurate and timely submission of funder claims, thus ensuring effective recovery of expenditure and a high degree of compliance with funders’ contractual requirements.

(GC) is an award-winning Social Enterprise with a mission to enable growth, create jobs and improve lives. As a commercially driven not-for-profit, any surplus we make is reinvested into our services supporting growth that has real impact.

Key Responsibilities:

To evaluate and verify GC Business team and subcontractor claim submissions, both expenditure and output and results.
To verify GC Business and subcontractor claim supporting evidence and thus ensure a fully compliant audit trail is provided to support eligible values claimed.
To review and verify GC Business and subcontractor core output evidence, ensuring it complies with funder regulations, is complete, and provides a robust justification for the claim.
To manage the receipt and logging of project Output and Results evidence for assigned contracts.
Verify and compile documents and evidence required to support project expenditure, e.g. expenses, purchase orders, and procurement documents/data and evidence.
To investigate expenditure and evidence queries, ensuring all the required supporting information, such as procurement backing evidence, apportionment evidence, coding, eligibility, etc. is in place.
Creating and maintaining appropriate filing and document management systems for publicly funded contract paperwork and audit trails, and the preparation of evidence for funder audits.
Assist in the creation and maintenance of appropriate systems that ensure timely, efficient, and accurate claim processes to ensure the smooth running of the GC Business Contracts.
Guide and support the project delivery teams concerning both financial and impact-related issues to ensure a high level of compliance with funder regulations and contractual obligations.
Play a key part in the preparation and delivery of funder audits, ensuring audit trails are comprehensive, fully compliant, and well-presented.
About You:

Compiling or contributing to the process of compiling claims.
A track record of delivering a high standard of accuracy and contractual compliance.
Accounting experience (desirable but not essential).
A working knowledge of project claims processing and contract management systems/processes.
Knowledge of public funding contracts, audit, and compliance requirements.
Strong interpersonal and communication skills, both verbally and in writing.
Self-starter, able to work on own initiative prioritising workloads and tasks effectively.
Ability to manage time and priorities effectively to enable objectives to be consistently met.
Skills and experience required:

Relevant degree/or administrative or / professional qualification or equivalent business experience.
Numerically literate with a high level of attention to detail.
Use of Excel Spreadsheets to an intermediate/advanced level.
Confidence and ability to deal effectively with financial/accounting information, audit processes, and associated systems.
Ability to understand and manipulate complex data sets with a high level of accuracy.
Able to effectively manage a broad range of contract performance and financial issues.
Ability to work with complex data sets to produce information with a high degree of accuracy to tight deadlines and the ability to communicate difficult issues effectively and thus build strong, positive relationships across project teams.
This post will be initially funded under the UKSPF 22-2025 programme

We are committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community.

As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the Hiring Manager and our Internal Recruitment Team.

We are a member of the national campaign Ban the Box; this campaign aims to open opportunities for people with convictions to compete for jobs. We’re supporting the campaign by removing conviction questions at the applications stage.

GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.

If you require support with the recruitment process, please contact or Internal Recruitment Team at careers@growthco.uk or call us on 0161 237 4447.

All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.

Job Title: Compliance and Facilities Assistant
Location: Macclesfield
Contract Type: Temporary
Salary: £16.02 Umbrella p/h

Overview:
Our client is seeking a Compliance and Facilities Assistant to join their team. As a Compliance and Facilities Assistant, you will be responsible for ensuring that the company's facilities and operations comply with all relevant regulations and standards. You will work closely with the Compliance Manager and Facilities Manager to maintain a safe and compliant workplace. The area of coverage will be High Peaks, Staffordshire Moorlands, Macclesfield and Leek.

Key Responsibilities

• Assist in the development and implementation of compliance policies and procedures.
• Conduct regular audits of facilities and operations to ensure compliance with relevant regulations and standards.
• Assist in the management of health and safety, fire safety, and environmental compliance.
• Assist in the coordination of facilities maintenance and repairs.
• Provide administrative support to the Compliance Manager and Facilities Manager.

Requirements

• Experience in a compliance or facilities role
• Knowledge of relevant regulations and standards
• Strong attention to detail
• Excellent organisational and administrative skills
• Ability to work independently and as part of a team

If you are interested in the position and wants to hear more information regarding the role please give me a call on 01772208966 or alternatively email Arran at arran.fitchie@servicecare.org.uk

A client within the Public Sector based in the Northeast is currently recruiting for a Building Control Surveyor to join their team as soon as possible. The client is offering a full time, temporary position on an ongoing basis with the ideal candidate having experience of working within a local authority.

The Role

Key purpose of the role is to participate in the operation of the Building Control Section in a manner which takes account of all relevant legislation and agreed policies of the Council.

Key responsibilities will include but not be limited to:

• Examine, report upon, determine and issue decision notices in respect of applications deposited under the Building Regulations in a timely manner in accordance with the section's local performance indicators following procedures laid down in the section's quality management system.
• Inspect and report upon work in progress to secure compliance with the Building Regulations; issue completion certificates for compliant work as appropriate; all in accordance with procedures laid down in the section's quality management system.
• Communicate and negotiate with the public, appropriate officers of the council, external agencies and other professionals with regard building projects deposited for determination under the Building Regulations.

The Candidate

To be considered for this role you will require an HNC/D Building Studies or equivalent and substantial knowledge of building construction.

The below skills would be beneficial for the role:

• Substantial knowledge of Building Regulations.
• Good knowledge of Charges Regulations
• Good knowledge in the operation of a wide range of bespoke IT systems.

The client is looking to move quickly with this role and as such are offering £25 - £30 per hour Umbrella LTD Inside IR35.

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

Deputy Director of Nursing Leadership and Quality; We are looking for an ambitious and inspirational leader to support the Director of Nursing, Leadership and Quality to lead the overarching quality framework within the East of England region, along with providing professional, clinicalandstrategic leadership within the following programmes:Palliative Care and End of Life, Continuing Health Care, Discharge and Experience of Care.

The post holder will have extensive experience of working at a very senior level across complex health and care settings and will be a credible clinical leader with an in-depth knowledge and experience of working to implement quality and improvement programmes at scale. The post holder will be expected to deputise for the Director of Nursing across the full portfolio including working alongside the in progressing the professional leadership agenda.

The post holder will work in close partnership with Professional Leads, Directorate Leadership and Corporate colleagues to facilitate the robust planning and supportofthe delivery of the organisation’s objectives and be a visible champion for quality and safety working in collaboration with stakeholders to reduce clinical risk and drive improvements.

The role requires the post to be system facing, working and supporting ICB’s whilstmaintaining a nursing and quality portfolio that reaches across the regional footprint.

The post holderwill
• Provide credible and visible professional leadership and expert advice and guidance to the wider regional team and health care system in relation to quality and safety.
• Hold responsibility and accountability for surveillance of the standard of quality and safety within the East region, in line with the organisation’s operating frameworks.
• Work as part of the Quality team within the nursing directorate and wider regional team.
• Take oversight of improvement strategies across the East of England to ensure improvements in quality are actioned and effective.
• Takeoperational responsibility for a range of quality directorate functions including Experience of Care, Palliative and End of Life Care, Continuing Health Care, DischargeLead andResearch.

The post holder will lead on a number of quality improvement initiatives related to safety, quality and nursing practice.

In April 2023, NHS England, NHS Digital, and Health Education England merged to create a new, single organisation to lead the NHS in England. This new NHS England is designed to create a simpler, smaller, high performing, organisation that leads the NHS more effectively and is a better place to work. Speaking with one voice to the service.

The new NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/ .

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

You can find further details about the job, in the attached Job Description and other supporting documents.


This advert closes on Sunday 2 Jun 2024

A Vacancy at South Central Ambulance Service NHS Foundation Trust.


To lead the continued development of the quality and patient safety strategy, policy and decision making within the Trust. Advise the Executive and board on issues relating to the design, implementation and maintenance of strategies and policies related topatient safety, safety culture, incident management, learning from experience and PSIRF.The role will support the Deputy Chief Nurse in leading the patient safety work as outlined in the Patient Safety Improvement Plan and embedding a safety focused just and learning culture across the organization.

To develop and maintain strong working relationships with other health care providers, regulators, and stakeholders relevant to the work of the service within the Quality, Patient Safety, Integrated Governance and Risk Management agenda.

To support the delivery of quality services around the core dimensions of safety, effectiveness, and patient experience.

Provide professional leadership to all staff fostering a culture which values continuing professional development and strives for excellence in the delivery of patient care and quality improvement in accordance with clinical governance principles.

To act as a direct conduit of information between the Directors, Executives and other members of the Trust, with particular reference to the dissemination of information in relation to, patient safety, acting as the single point of contact to members of the Trust, advising, reporting and focusing ideas and initiatives as appropriate

As a senior manager within South Central Ambulance Service, you will be required to provide leadership to your team to ensure the effective provision of the service they provide and to champion change in the organization. You will ensure that your staff are motivated and express a positive attitude towards the organization. You will address any issues and concerns that may inhibit your staff from achieving both their personal and organizational goals.

As a senior leader, you will be expected to participate in an on-call rota.

Benefits we offer:
• Full training and support when you join and ongoing throughout your employment with us.
• Holiday entitlement is 27 days rising to 29 days after 5 years and 33 days after 10 years, plus 8 bank holidays (pro rata for part time).
• Enrolment into the NHS Pension Scheme.
• Access to continual professional development and opportunities within SCAS and the NHS.
• Occupational Health support along with an Employee Assistance Programme.
• NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.

About Us

South Central Ambulance Service NHS Foundation Trust provides a range of emergency, urgent care and non-emergency healthcare services, along with commercial logistics services.

The Trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire and Oxfordshire as well as non-emergency patient transport services in Surrey and Sussex.

We serve a population of over 7 million and answer over 500,000 urgent calls a year. We employ 4,551 staff who, together with over 1,100 volunteers, enable us to operate 24 hours a day, seven days a week.
• To advise and support the relevant committees which oversee quality governance in the trust providing analytical reports where required.
• To provide expert advice and report highly complex information to the Board and senior management/executives on all matters relating to patient safety compliance and quality within the organization
• Work collaboratively with other professional leads in developing a culture which embeds clinical quality and patient safety, monitoring its effectiveness to ensure continuous improvement and compliance.
• To lead the development and implementation of polices related to all domains of quality and patient safety.
• To support the provision of evidence, data, clinical and quality information and outcome measures for compliance with the CQC regulations, key NHS policies, NPSA alerts and NICE Guidance which cover all of our services - 999, 111, call centers and commercial services.
• To lead and support the implementation of PSIRF in SCAS as part of the organizations Patient Safety and Quality Strategy and national policy directives.
• To take a strong personal role in influencing key stakeholders in delivering the trust’s quality agenda and quality schedules which cover all of our services - 999, 111, call centres and commercial services.
• To advise the executive management team on strategic development in relation to the trust on all quality and safety issues to produce informed and desired outcomes of patient care service provision ensuring best practice, value for money and legislative compliance.
• To influence the service delivery and development by providing specialist expertise to support clinical practice and quality agendas, ensuring services provided are progressive and support new models in delivering patient care.
• Assist the clinical leads in balancing the challenges of providing high quality, safe services, with excellent outcomes and in a way that delivers efficiencies and meets the expectations of patients and the public.
• Deliver improvements in patient experience through making the patient central to all activities of the Trust and ‘championing’ the patient/service user experience with compassion.
• Actively contribute to and influence the formulation of the trust’s business plans.
• Support and contribute to the delivery of CQUINs, Quality contracts and patient safety improvements across all services.
• To support the implementation and delivery of national policy and targets including regulatory requirements and developing implementing and sustaining the Trusts’ clinical governance and quality programs.
• Develop and maintain communication processes with key stakeholders such as the NHSE, ICBs, CQC, NHS Trusts, Healthwatch, H&SCOCs and other providers as well as partners outside of the NHS such as social services, voluntary organizations, universities, patients and families, governors and members of the public.
• Provide and deliver appropriate quality performance measures to ensure the Trust can make informed decisions. This will require significant judgement and option appraisal following analysis and interpretation of highly complex data.
• To be an effective member of Quality and Clinical groups supporting the work of the Clinical Directorate and providing assurance to the Trust Board.
• To work closely with the Operations and Education team to ensure the harmonisation of clinical and quality policies and processes are in place through the development of standard protocols and guidelines
• Promote a positive image of the Trust with appropriate external professional/NHS/Government and other organisations.
• To provide detailed analysis and synthesis of highly complex information/data related to quality issues business performance, management and financial implications, in compliance with legislation, interpreting this information offering expert guidance and opinion to senior management as appropriate, exercising judgement which may be determined by individual or unique commercial circumstances
• To advise on policy implementation across a range of services across the Trust, ensuring that appropriate policies and procedures are in place to safeguard trust staff and resources, setting quality standards as appropriate, proposing, developing and implementing policy appropriate to the Trust including policies which impact on commercial provision and other areas of the trust e.g. Emergency and Urgent Services, Patient Logistics Services, BASICS Doctors, and the Out of Hours Services
• To contribute to the overall achievement of the Trust’s Key Performance Indicators ensuring the provision of cost-effective services.
• Provide effective leadership and management to staff, which promotes high performance standards both individually and as a team, in the achievement of the Trust objectives and priorities. The Trust’s success will be dependent upon all managers playing an active role to make sure the existing areas of good employment practice are universally embedded within the organisation. Managers will be expected to:
• Understand the Trust’s key priorities and those for your Directorate or Service
• Ensure management of staff is consistent with Trust’s HR policies to the achievement of equality, equity, and optimum performance.
• To maintain a recognisable profile in the Trust through visits and to take part in and to participate pro- actively in Trust communication events.
• To develop and maintain strong working relationships with all directorates of the Trust, in particular Operations, Finance and Education, ensuring that open and robust lines of communication between departments to ensure high standards of performance.
• Work collaboratively with Finance leads to manage budgets and any financial implications that pose a risk to any underperformance against quality targets.
• Budget holder for designated budgets.
• Contribute to the achievement of the Trust’s efficiency and cost improvement plans.
• To ensure that the Trust’s policies in relation to Equality and Diversity are central to the working ethos of all staff.
• To adhere to all Trust and regulatory body operational procedures, protocols and guidelines at all times
• To ensure that staff are able to work in a safe and conducive working environment and that responsibilities regarding Health and Safety and staff welfare legislation and best practice are fulfilled.
• To ensure that identified areas for improvement are evaluated, possibly as a result of audit or assessment, and that implementation programmes are developed and instigated, monitoring and reporting on outcomes, reporting key performance indicators across the Trust for individual service lines which come under the responsibility of the role.
• To support the database of all CQC standards and regulations is maintained in accordance with regulatory and NHS requirements providing detailed reports, using the information provided by the work of the department to identify issues of concern and to recommend actions to managers or other appropriate professionals in order to resolve issues and prevent non- compliance and to further develop pathways of best practice.
• To act as Chairperson when appropriate of various Committees, and to oversee the effective management of related matters for the Trust, ensuring they are collectively agreed and delivered, in compliance with appropriate service policies and procedures.
• To assist in the maintenance of good practice in data protection, liaising closely with the Information Governance Officer, and to support the nominated ‘Caldicott Guardian’ in the discharge of these responsibilities.


This advert closes on Sunday 2 Jun 2024

Proud member of the Disability Confident employer scheme

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac To provide comprehensive and confidential administrative support to the PCIC Community Director for Quality and Safety and Clinical Governance Quality and Safety team. To provide a wide ranging administrative and clerical support for the varied functions of the Team, which includes Quality and Safety, Clinical Governance and Professional Practice Development Team. To support the Professional Practice Development Team to deliver courses and events. To support the implementation of policy and guidance over a number of key areas of activity. There will be a requirement to plan and organise a range of complex activities, with the ability to work unsupervised on some project areas. Undertake continual detailed information analysis from a range of sources. Providing update/feedback reports. The post holder will be required to manage and co-ordinate several activities simultaneously and demonstrate a high degree of attention to detail and autonomy. Liaises with: Quality and Safety team members; Practitioner Professional Development team; Patient Safety Team, independent practitioners, departments and services within Cardiff and Vale UHB; other hospitals and external health agencies; members of the public.

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guidethat sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

Developing, contributing to, implementing and mentoring compliance of quality standards for the safe use of medicines To work and liaise with regulators and expert advisory groups (MHRA, BP, EAHP, RPS, GPhC). To develop and implement national and regional quality assurance standards. Support local and regional service development and innovation, showcasing best practice. To respond to relevant UK and EU medicines consultations on behalf of the North West Chief Pharmacists and networks. To monitor compliance against standards/implement against audit/developing standards. Supporting others in developing standards. To represent Regional Chief Pharmacists and Regional Quality Assurance Service, at the National Pharmaceutical Quality Assurance Committee as necessary. Providing quality assurance advice to improve the safety of all medicines preparation, manufacture and distribution (licensed and unlicensed activity) in NHS organisations. Provide expert advice to North West organisations carrying out sterile and non-sterile traditional batch manufacture, aseptic preparation, radiopharmacy, extemporaneous preparation, repackaging & over-labelling, wholesaler dealing, clinical trials and quality control laboratory services. Supporting the effective implementation and embedding of best practice quality standards through audit, training and mentoring. Provide regulatory oversight to NHS unlicensed aseptic preparation through delivery of the EL audit programme. These audits are undertaken at a frequency of no less than once every 18 months. Identifying and assessing patient safety risks and highlighting deficiencies through audit, oversight and monitoring of corrective actions, informing senior management and escalation to NHSE where appropriate. Supporting NHS organisations in obtaining and retaining MHRA licences. To provide quality input to the design and validation of clean rooms, facilities and equipment for manufacturing medicines. Provision of expertise in formulation, R&D, sterility assurance and pharmaceutical microbiology to support safe preparation, dispensing and administration of medicines. Improving patient outcomes through the provision of pharmacovigilance advice in relation to medicine quality e.g. following adverse incidents/drug recalls. Supporting investigations and reviews, when requested, into patient incidents, where medicines have caused harm by providing expert technical advice and assistance. Supporting Trusts in meeting regulatory requirements with regard to safe and secure storage and handling of medicines e.g. CQC, Home Office, GPhC, MHRA. To provide expert opinion and advice relating to national guidance and regulatory aspects of medicines management to customers. This includes Good Distribution Practice (GDP), safe and secure handling of medicines controlled drugs, temperature controlled storage, COSHH issues, Disposal of waste. The post holder will undertake audits, carry out risk assessments and help to develop audit tools relating to unlicensed and licensed manufacturing/preparative services units in the Region. The post holder will attend audit inspections by the Medicines and Healthcare Products Regulatory Agency (MHRA) of licensed NHS manufacturing units and liaise between the MHRA and the unit concerned, with regard to any safety or quality issues identified. The post holder will undertake audit inspections of unlicensed NHS aseptic preparation units as directed under NHSE Assurance of Aseptic Preparation of Medicines Guidance with regard to compliance with good manufacturing practice. The post holder is required to undertake audits of medicines manufacturing and preparation facilities of suppliers of medicines and medical devices to the NHS. Audits are undertaken to assess compliance of manufacturers with standards of good manufacturing practice. Duties include: Undertake audits of unlicensed NHS medicines manufacturing facilities that aseptically prepared sterile medicines for patients as required NHSEs Assurance of Aseptic Preparation of Medicines Guidance. (March 2023) Provide promptly, a full audit report in writing via the IQAAPs system, to the Chief Pharmacist responsible for each such aseptic preparation unit and provide summary audit reports similarly to the Trust Chief Executive and when required escalate to NHSE via the pathways documented in the NHSE Guidance. Provide audit reports that give a clear risk assessment of the service provided and provide details of any required remedial action (within given timescales) to improve aspects of the service with regard to patient safety. Should such an audit inspection uncover critical failings or lapses in good manufacturing practice that constitute (in the opinion of the post holder) a critical risk to patient safety, the post holder has the authority to seek the immediate closure of the facility until such time as satisfactory remedial action can be taken. The post holder has the authority to seek such a closure by escalation pathways involving recourse to the Trust Chief Pharmacist, Trust Chief Executive and NHSE as necessary. Attend MHRA Inspectorate audits of licensed NHS manufacturers and liaise with the MHRA and the unit concerned, with regard to any safety or quality issues identified. Undertake audits of commercial manufacturers of licensed and unlicensed medicines and medical devices, wishing to supply to the NHS or in response to product defect complaints with existing suppliers. Undertake audits of third parties providing service to the NHS, which have a direct impact on patient care (e.g. contract analytical laboratories, homecare companies). Undertake audits of other aspects of hospital pharmacy services on request such as extemporaneous dispensing of medicines, use and procurement of unlicensed medicines and good laboratory practice in Quality Control laboratories. Undertake the development of new and existing pharmaceutical audit tools for local, regional and national use. Use and contribute to various audit databases applicable to this work. MRHA Drug and Device Alerts To liaise with the Defective Medicines Report Centre of the MRHA where problems have been reported and SPS advice is required to notify the system with and without the instigation of a national drug/device recall. To facilitate upwards reporting to NHS England of serious or potentially serious or significant medicines- related incidents or errors arising in pharmacy services and to ensure that relevant information and learning points from these and relevant incidents elsewhere in the trust or NHS are widely and promptly disseminated and that lesson are learned appropriate action taken to minimise the risk of recurrence. To support the Regional QA Specialists in disseminating information and actions required in response to Drug Alerts and Recalls.. Networking and Committees To support and encourage networking and good practice by participating in regional and national networks as appropriate. To participate in and support as necessary, the activities of the NHS QA Committee Procurement Sub- Group meetings. To represent the Regional Quality Assurance Pharmacists as required on Regional and national committees (such as the NHS QA Committee) as necessary. Providing oversight of medical gas systems in NHS Organisations Input to standard setting for best practice and input to the NHS Health Technical Memorandum or equivalent, aligned to the SPS Medical Gas Committee. Provide advice to support the commissioning and re-qualification of medical gas systems. Provide expert advice and support for Chief Pharmacists with regard to their duties in delivering the medical gas agenda. Freedom to Act The post holder will be responsible for managing their own workload, working alone and be solely responsible and accountable for decisions made. The job will involve a considerable amount of travelling, principally within the North West but also to other areas within England. Other Duties To undertake other reasonable duties as requested by the Regional Quality Assurance Pharmacists, SPS QA Hub Lead or the Director of SPS. To undertake any other duties that may be required appropriate to the postholders grade, experience and competence. Participate in personal individual performance review and continuing education programmes in order to maintain knowledge and improve standards of service. Attend all mandatory and Trust required training on a periodical basis as specified by the relevant Legislation / policy. To, at all times, practice in accordance with the Code of Ethics of the Royal Pharmaceutical Society of Great Britain, whether registered with the RSPGB or not. To take personal responsibility for promoting a safe environment and safe patient care by identifying areas of risk and following the Incident, Serious Incidents and Near Misses reporting policy and procedure.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Operational Management To line manage the improvement team administrative support staff. This incorporates all aspects of the People Services Team policies. To work closely with clinicians, senior managers and operational teams to facilitate and measure the impact of improvement and redesign. To positively challenge current working practices, by promoting a culture of continuous improvement, ensuring waste is eradicated, patient flow and productivity is improved. To provide support to the Director and Assistant Director by drafting and collaborating on business cases and service agreements as required. To have a good understanding of health and safety regulations and maintain a safe working environment in accordance with fire, health and safety procedures. To ensure that all related legislation is implemented across the service areas. Quality Improvement Ensure that QI is being delivered in line with the UHBs strategic vision. Understand and apply quality improvement methodology at all stages of the QI project using various improvement tools and techniques. Work with teams to identify process, outcome, financial and balancing measures for improvement projects and develop data collection plans. Use data for improvement to understand processes and diagnose problems in order to identify opportunities for improvement and where the efforts should be focussed. Coach and support project teams to design and carry out tests of change utilising Plan-Do- Study-Act (PDSA) cycles. Use data for improvement to analyse change in order to identify improvements and celebrate success. To implement and monitor standards and operational policies within department as delegated. To assist with the local management of complaints and adverse incidents in accordance with University Health Board policies. Building Capability Participate in delivery of educational and training programmes e.g. Improvement Coach and Measurement Leads. Contribute to the achievement of the QI building capability strategy by delivering training in QI methodology. Planning and Organisation To assist the clinicians and Service Managers in the development of care pathways. To have an in-depth knowledge of how to map and describe the current process pathways from a clinical and administrative perspective identifying recommendations for pathway changes to ensure an effective system is in operation. To plan and prioritise own work, to ensure effective support to all areas and delivery of key objectives. Financial/Activity Management To assist the Director and Assistant Director in dealing with invoices and administration budgetary matters. To assist in the management and monitoring of budgets within the department, ensuring the control of expenditure. Performance Management To undertake routine performance analysis of services, preparing reports as required. To assist in the development of specialty specific monitoring arrangements as and when required. To support the development, implementation and monitoring of performance indicators and priorities, to evaluate performance in line with priorities. To undertake and analyse profiling of patient activity and support the measurement strategies of programmes of work relevant to the department. Information Management To understand fully the operation of information systems within the University Health Board that are relevant to improvement and the associated flows of information. To develop measurement plans for improvement programmes and ensure that appropriate data is available to teams regularly in a format they can use. Develop and monitor project charters will require sound analytical judgments, which require the analysis interpretation and comparison of a range of options ensuring that they are consistent with the agreed project scope. Management Support To work flexibly in order to deliver the QI strategy and vision, to offer support to other colleagues including cover in times of absence. To attend regular Senior Management meetings, providing support and information as required, ensuring action points are followed through to ensure completion. To present performance data and progress to clinicians and senior managers at a range of meetings and forums. Project Management To assist and where appropriate lead projects, providing regular update reports on the progress of work. To obtain benchmarking and research information for specific purposes, interpreting and actioning this as required. Ensure teams and stakeholders have effective opportunities to contribute to improvement and change. Managing conflicting priorities between stakeholders and QI teams' capacity. Oversee project administration. Working with Others Build effective relationships with medical, nursing, allied health professionals, operational staff and the corporate teams in relation to QI. Act as advocate for the application of QI methodology to achieve service change and to contribute to efforts to build the will for improvement at all levels. Maintain excellent communication at all times between project teams, project sponsors and the Quality Improvement Team. Inform and involve patients and families in improvement projects by capturing their experience and working together to ensure these are reflected in project outcomes. Excellent communication skills, with the ability to communicate effectively with a variety of audiences in a variety of ways. Ability to develop and maintain effective working relationships with Project Teams. Other The post holder is expected to work autonomously on a daily basis, will exercise a high degree of personal initiative in carrying out their duties and will report to the Improvement Lead for discussion and direction. There is a regular requirement to travel between NHS and other sites often with limited time between meetings. Frequent VDU use is required for this post in order to produce complex reports and analysis to support decision making.

Compliance Officer - Templecombe - Somerset

£40,000 - £45,000

Pension scheme, 32 days holiday, hybrid working

Our client is a leading company that is dedicated to supporting customers that are supplied into a range of industries, their product quality is recognised as second to none. Due to growth and expansion into various export markets they are looking for Compliance Officer to join their close-knit team.

So, if you would say yes to the majority of the points below, you'd probably be a great fit and we would be really interested to hear how we can bring your skills to our client:

Roles and Responsibilities

Reporting to the Operations Director advise and monitor the implementation of compliance obligations & ensuring company compliance at all times

Ensuring compliance with all laws, regulations & Industry standards for UK & EU

Environmental compliance around ISO14001, 45001, 9001

Overseeing multiple projects at one time with various lead times, project value from £50,000 - £4mill

Strong understanding of environmental, health and safety & Quality Management

Ability to navigate complex regulatory standards

Key Skills & Experience

Compliance experience within a manufacturing environment

Knowledge of UK & EU regulations

Ability to meet targets and deadlines

Implement standards across the business & ensuring standards are maintained

Benefits Package:
£40,000 - £45,000

Pension scheme, 32 days holiday, hybrid working

If you are interested in the role or looking for something similar please contact our Managing Consultant, Emma Hardman

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Quality Engineer - Droitwich

£38,000

24/7 GP Services - Employee Assistance Program - Discounts for leading retailers - Life Assurance and more!

A new and exciting opportunity has arisen for a Quality Engineer to join a UK known manufacturer in the Aerospace industry in the Worcestershire Area!

With no day ever being the same the Quality Engineer role offers genuine long-term progression and career development within a first-class organisation.

Role & Responsibilities:

• Responsible for all process improvements and projects on site
• Supervising and mentoring junior members of staff - 1 direct report
• Non conformance management - reporting, monitoring, measuring etc.
• Developing systems to the optimum level - process mapping, gap analysis, action planning and project management.

Knowledge, Skills & Experience:

• Experience working to ISO9001 and AS9100 standards
• Supervisory experience
• Six Sigma/Lean Qualifications
• Experience working in the Aerospace industry

Package and Benefits:

• 24/7 GP Services
• Employee Assistance Program
• Discounts for leading retailers
• Life Assurance

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Quality and Performance Manager | London | Office/Home Working | Full-time (37.5hrs) | £35,000- £40,000

Are you driven by a passion for education and quality improvement?

Do you want to make a real impact in the lives of learners, young people, and entrepreneurs?

Join Prevista as our Quality and Performance Manager and help us support individuals in achieving their maximum potential.

Prevista is dedicated to providing high-quality training and assessment across various apprenticeships and adult skills-funded programs. We are committed to exceeding industry standards and establishing themselves as the premier provider for employers and learners alike.

As the Quality and Performance Manager, you will play a crucial role in maintaining and enhancing the quality of our government-funded programs. Your primary responsibility will be to establish robust quality monitoring and management systems to ensure our programs consistently meet the high standards set by regulators such as Ofsted, ESFA, and awarding bodies. You will also drive quality improvement initiatives, ensuring that Prevista exceeds national success averages and provides outstanding learning experiences.

Are you the right person for the job?

Qualifications and Experience:

• Proven track record in managing large-scale, complex projects within government ESF-funded programs
• Relevant QCF Assessor qualification (e.g., D32/D33/A1/CAVA/TAQA Assessor)
• Relevant Internal Verifier/Internal Quality Assurer qualification (e.g., D34/V1)
• Clear understanding of learners’ assessment, teaching, learning, achievement, and progression
• Experience in delivering internal training and performance management
• Experience with Self-Assessment and Quality Improvement Plans
• Strong IT proficiency and experience with education management information systems.
• Excellent communication, planning, monitoring, and reporting skills.
• Commitment to creating a culture of continuous improvement, health and safety, safeguarding, and equality.

Job Challenges:

• Ensuring all delivery meets quality standards and audit compliance
• Achieving high overall learner success rates
• Managing relationships with delivery partners, funders, and senior management

What will your role look like?

Key Responsibilities:

• Develop and implement quality practices that meet business, government, and contractual requirements
• Manage and enhance the quality framework to ensure excellent teaching, learning, and assessment standards across all contracts
• Conduct quality assurance observations and provide actionable feedback for improvement
• Coordinate monitoring visits to delivery centres and implement necessary improvements
• Lead the Internal Quality Assurance (IQA) function to ensure compliance and maintain Direct Claims Status
• Ensure timely registration and certification of learners within named sectors
• Monitor and manage performance to meet Key Performance Indicators (KPIs)
• Oversee contract mobilisation and ensure successful project establishment and delivery
• Provide regular reports on quality and performance activities to the Head of Quality & Curriculum
• Utilise technology to enhance teaching and learning experiences
• Lead quarterly standardisation meetings to ensure consistency in delivery
• Engage with external organisations and attend relevant network groups to promote quality improvement
• Conduct impact review meetings to drive performance and ensure timely achievement
• Maintain and update Quality Assurance and Assessment policies
• Support the professional development of staff through continuous improvement initiatives
• Ensure compliance with the company’s quality manual and procedures
• Validate due diligence information and ensure centres operate according to legislative requirements
• Foster a high-performing, customer-focused organisational culture

Key Relationships:

• Internal: Head of Quality Curriculum and Safeguarding, Quality & Curriculum Team, Centre Manager Tutors and IQAs, Head of Centre, Exams Team
• External: Delivery partners, funders, and key stakeholders

Decision-Making Authority:

• Make independent decisions on operational matters relating to quality, performance, and compliance

What can you expect in return?

• 23 days' holiday, plus bank holidays, increased to 25 years after 1 year in service, 28 after 5 years
• Workplace Pension
• Bupa Cash Plan Scheme
• Company Socials
• Remote/Hybrid Working
• Office closed between Christmas and New Year

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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