Total 2,045 Customer Service job vacancies in D22 Jurong, Jurong Island, Tuas

Job Responsibilities:

Survey Preparation

• Prepare the layout and proofreading of surveys in hardcopy and electronic formats.
• Email electronic copies (excel or PDF format) of the survey to respondents.
• Test survey validations and rules in the electronic survey platform.

Survey Fieldwork

• Answer phone and email queries from respondents to ensure the accuracy of the survey.
• Conduct follow up call chasers and reminders.
• Data entry of selected survey returns into the survey system.
• Maintain a call log to keep track of contact rate.
• Conduct random checks of data entered survey forms to ensure data accuracy.
• Assist officers in data clarifications.
• Perform desktop research on the internet for supplementary information

Looking for:

• Singaporeans only
• Have at least one (1) year of experience in market research, customer service, sales or survey interviewing
• Data entry experience
• Tech savvy with good working knowledge of Microsoft Word and Microsoft Excel
• Proficient in English (spoken & written) and have the confidence to conduct surveys in English over telephone interviews.

Interested candidate may apply via email to spcc@scientecpersonnel.com. All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Chloe Chew (R1768631)

ScienTec Consulting (ScienTec Personnel) - 11C5781

Roles & Responsibilities

Job Description & Requirements

• Operate chartered bus services as per assigned schedules and locations
• Work closely with Operations Coordinator in planning, updates and feedback of schedules
• Ensure timely arrival in picking up for workers or students
• Ensuring adherence to passenger limits, both seated and standing.
• Confirming that all passengers are present, and recording no-shows
• Responsible for the safety and comfort of their clients while they travel on bus
• Ensuring that the shuttle bus is fueled, well-maintained, and presentable at all times.
• Recording and reporting all major accidents and incidents to your supervisor.
• Maintain job professionalism and mannerism when interacting with passengers
• Maintain cleanliness and safety conditions of bus
• Observing all relevant traffic and safety laws.

Requirements

• Qualified Class 4 driving licence and Bus Driver's Vocational Licence (BDVL)
• Familiar with Singapore route
• Consistent clean driving records
• Able to perform shift works;

JOB SCOPE

Carry out pre-delivery inspection, testing, installation & commissioning, repairs and servicing works for products handled by the company at company's premises or at customer's site. Carry out electrical, mechanical and hydraulic fault diagnosing and repairs for all products handled by the company.

JOB RESPONSIBILITIES

• Complete service report including cause(s) of problems, details and detailed parts used for every job completed timely and submit daily with time sheet to the respective supervisor/service engineer.
• Perform installation of attachment according to job specification and installation instruction at customer sites in Singapore.
• Perform retrofitting and modification task and ensure the completed task is compliance with the drawing and instruction provided.
• To handle welding works.
• Handle material preparation for stock like shaft, mounting bracket, manifold block, fitting and hose guide, etc.
• Any other duties as assigned by the service management.

Duties & Responsibilities:

• Receive and review customers’ stock forecast
• Compile stock forecast by supplier and customer
• Prepare customer’s stock forecast report
• Attend scheduled meetings as and when is required
• Raise alert to customers when off-take trend does not align with forecast.
• Raise alert to customers on indent stock list near to expiry
• Raise PR to Procurement – By Supplier
• Review supplier’s fulfilment, ensure shipment ETA on track
• Monitor inbound shipment from suppliers
• Raise alert to Sales on any stock or shipment lapse/delay
• Attend scheduled meetings as and when is required
• Make necessary purchase adjustments when customer’s off-take trend does not align with forecast
• Upkeep stock monitoring portal
• Ensure real-time information at all time
• Input Customer’s monthly forecast, customer’s actual monthly off-take, Full-in stocks, supplier’s monthly inbound shipment dates
• Raise alert to Sales when off-take over demand trend is detected
• Timely review FULL-IN stocks, ensure no over-stocking

Qualifications & Skills

• GCE “A” Level or its equivalent.
• 1 to 2 years of experience in Customer Service role and have knowledge in inbound & outbound shipment arrangements.
• PC Literate
• Good interpersonal and communication skills

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research.

We are seeking a dedicated and passionate Learning Strategist Manager. Reporting to the Senior Assistant Head, the appointee leads a team of Learning Strategists who collaborate with faculties to design and develop cutting-edge blended learning experiences, provide strategic guidance for implementing innovative digital teaching and learning practices across NIE. In this role, the appointee sets clear and achievable team goals, develops effective strategies to achieve them, and ensures their successful execution. Additionally, the appointee will strategically assign tasks and projects, manage the hiring process, performance reviews, and provide coaching and professional development for the team.

The appointee will work closely with the other teams in the department to research, develop, and present innovative and pedagogically sound design solutions to stakeholders, in pursuit of enhanced practice and outcomes. The appointee should be familiar with the training and adult education landscape.

Responsibilities

1. Management & Operation of the Learning Strategist Team

• Provide strategic goals and direction for the team, ensuring their work drives positive learning outcomes.
• Manage the team's budget and allocate resources strategically.
• Ensure the team has the necessary resources (tools and training) to perform their jobs effectively.
• Manage the team’s performance by
• strategically assigning tasks and projects
• providing expert advice, coaching, and professional development opportunities related to developing, implementing, and evaluating innovative and evidence-based teaching and learning practices at NIE
• creating an environment that fosters open communication and collaboration within the team
• Lead continuous improvement by regularly monitoring the team's project progress, reviewing, and evaluating project outcomes, and ensuring all projects are completed on time and leverage pedagogically sound and innovative design solutions.
• Communicate team achievements and performance to IN-Learning’s management through comprehensive reports.
• Provide regular project updates and progress reports to NIE stakeholders. This includes preparing and delivering presentations to visiting institutions.

2. Leading Evidence-based Innovation Teaching and Learning within NIE

a) Collaborate with your team of Learning Strategists to:

• Assess faculty capability development needs through qualitative and quantitative data analysis, to inform their work in designing, developing, and evaluating learner-centered blended learning experiences and fostering assessment literacy.
• Research adult learning theories, strategies, data, and appropriate educational technology tools to design, develop, and facilitate impactful face-to-face and online tech-enhanced workshops for faculty.
• Assess the learning needs of IN-Learning specialists in learning design and emerging technology.
• Design, develop, and facilitate engaging initiatives to support IN-Learning specialists in building their expertise in learning design and emerging technology.

b) Collaborate with NIE faculty to

• Identify learning needs for courses they teach, with a focus on improving student engagement.
• Propose frameworks, new/enhanced learning outcomes, tech-enabled teaching and learning strategies, and assessments as part of course redesigning.
• Propose appropriate educational technology to overcome knowledge gaps and enhance the learning outcomes of the courses.
• Achieve constructive alignment of the learning outcomes with the learning activities and assessment in their courses.

c) Collaborate with cross-functional teams to:

• Research, develop and present evidence-based and innovative design solutions with the project team to stakeholders.
• Research and evaluate frameworks and educational technology tools for implementation to optimize and innovate teaching, learning and assessment practices in NIE.
• Research, write grant proposals and develop tech-enabled learning solutions.
• Work together on initiatives with IN-Learning's Engagement, Planning and Research team to share learning sciences knowledge and improve practices institute-wide.
• Carry out action research by:
• conceptualizing frameworks and methodologies
• designing evaluation instruments
• gathering and analyzing data (e.g. Learning Analytics)
• formulating decisions to improve the effectiveness of learning experiences and our Capability Development initiatives
• Contribute to special projects on teaching and learning, as required.

3. Keep Up with Learning Sciences and Innovative Teaching and Learning Practices

• Stay current on learning sciences, innovative teaching and learning practices in higher education (e.g., personalized learning, adaptive learning, e-assessment, hybrid learning, learning analytics, and Artificial Intelligence).
• Foster a culture of continuous learning within the team by providing opportunities for professional development and encouraging knowledge sharing.

Requirements

• A University degree, preferably in Instructional Design, Education or Learning Sciences and Technologies.
• A minimum of 3-5 years of experience in instructional design, learning and development, training/teaching, or a related field, within a higher educational setting or with adult learners. Proven ability to lead and manage successful learning projects.
• Expert knowledge of applying Adult Learning theories in the design of Blended Learning experiences.
• Possess good analytical skills to facilitate the interpretation of data for decision-making purposes.
• Supervisory experience including coaching, managing, or mentoring others is desirable.
• Possess strong written, verbal, and presentation skills. Ability to prepare effective presentations and reports tailored to diverse audiences, including IN-Learning’s management, faculties, and stakeholders.
• Strong knowledge of emerging educational technologies for teaching and learning.
• Excellent time management skills to meet multiple deadlines simultaneously and consistently deliver high-quality results.
• Excellent organizational and project management skills.
• Experience in facilitating both face-to-face and online sessions.
• Familiarity with Learning Management System and a demonstrated ability to rapidly learn new tools and processes with minimal support.
• Possess strong research skills.
• Demonstrate excellent interpersonal skills and strong problem-solving abilities.
• Highly motivated, able to work independently yet also a strong team player.
• A willingness to learn and develop capabilities, and to acquire and share new knowledge.
• Maintain a positive attitude and work effectively under pressure to meet deadlines.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

Company Profile

Lovearth is a water technologist and specialist in providing the finest water customization and water design in life. We cater to the vast drinking needs of a new generation born community that is aware and educated to the fact that the choice of lifestyle is the choice of health.

Since 1998, we have been the provider of premium quality drinking facilities and products to hotels, government bodies, offices, households, supermarkets and major institutions. From our humble beginnings as a player in the bottled water sector, we are now a full-fledged manufacturer with our own complete water treatment facilities. This is a testimony of our commitment to go the extra miles to ensure that all our products will consistently meet the high expectations of our clients.

Role Description

This is a full-time on-site role for a Marketing & Sales Support Executive located in Singapore. The Marketing & Sales Support Executive will be responsible for creating visuals / label artwork, as well as providing all administrative support including preparation of Quotation and Contract etc. to the Sales Team. The Executive will also be handling customer’s account and managing all orders for 100% fulfilment of orders with zero shortfall.

Business Development

• Manage key accounts
• Act as the point of contact for clients
• Organize regular client meetings to discuss their requirements
• Resolve problems / Case Management and handle complaints in a timely manner
• Making cold call to arrange meetings with potential customers to prospect for new business
• Convert leads into accounts by proposing customized solutions to their problems
• Ensure budget and time requirements are met
• Stay up-to-date with new product launches
• Suggest innovative ideas to increase sales and improve customer experience
• Able to do sales projection and meet sales targets
• Creating detailed proposal documents, often as part of a formal bidding process
• Representing the Company at trade exhibitions, events and conventions
• Provide guidance to junior staffs
• To perform any ad-hoc assignments as assigned by immediate superior

Sales Support

• Provide all administrative support to the Sales & Sales Support Department, including preparation of Quotation and Contract, Creating New Account form & Action form, follow up on Direct Piping Dispenser Servicing etc
• Manage workflow of all business processing including preparation of reports, charts and other statistics to support sales function
• Manage Sales Support team to ensure all orders are fulfilled within satisfactory timeline; without any Shortfall
• Manage Customer complaints and resolves the issue as necessary
• Manage Contract Renewal and Account servicing / follow up on Cases
• Checking of Gebiz and Preparation of all Tender Submission
• Any other duties assigned by Superior

Job Requirement

• Minimum Diploma in Business Management or any other related field of discipline
• Candidate must have at least 2 years of working experience in Corporate Sales or Business Development in FMCG industry; preferably in Food & Beverage Industry
• Proficient in Adobe Photoshop and Adobe Illustrator / MS Office
• Able to demonstrate graphic design skills with a good portfolio will be a plus point
• Good verbal & written skills; Confident to communicate with all levels / different cultural backgrounds
• Excellent telephone etiquette with passion in customer service;
• Meticulous, organized, tactful; able to take initiative and has strong interpersonal skills
• Self-motivated, self-discipline, independent, patient and willingness to learn
• Able to work independently as well as a good team player

How to Apply:

Interested candidates, please email your updated resume in MSWORD format to

yvvonnelum@drwhohub.com or sherinazhao@drwhohub.com

Introduction:

Yoshimura Food Holding Asia, a trusted name in the culinary scene.
With a legacy of excellence, we provide premium Seafood products renowned for quality and taste.
Now hiring Senior Sales Executives to drive growth and build lasting client relationships.
Join us in shaping the future of food. Explore opportunities at Yoshimura today.

Responsibilities:

• Experienced managing small size sales team.
• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business Management / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

Role & Responsibilities

SALES SUPPORT

1. Prepare, generate & follow up on Proforma Invoice, Contract of Sales, Sales Order Confirmation, Quotation & other sales related documents

2. Follow-up with customer on product label, ensure label design are approved by customer before proceed with the printing

3. Consolidate and update of Sales Forecast & Sales Summary

4. Assists the Business Support team in Procurement coordination

5. Liaise with Suppliers on printing of product labels, leaflets & other packaging materials

6. Liaise with Regional offices for Sales/Marketing related matters

7. Liaise with various department to fulfil customers’ orders

HANDLING OF MARKETING ACTIVITIES

8. Coordinate on exhibition held at local/overseas

9. Sourcing & coordinating on diaries, calendars, table planners & corporate gifts

PERFORM ADMINISTRATION AND SECRETARIAL FUNCTION

10. Attending to visitors and setting up of meetings

11. Travel arrangement on Hotel & flight booking, Visa application and submission

12. Double-Tax Deduction submission to IE Singapore

13. Distribution of mails to Directors

14. Provide Secretarial duties to Directors

15. Handling telephone enquiries & other ad-hoc related duties

16. Manage domain email

Role Requirements:

· Diploma or equivalent qulifications

· Minimum 1 year of working experience in sales administration / coordination or secretary role will be an added advantage

· Proficient in Microsoft Excel, Microsoft Word and Microsoft Power Point

· Pro-active and a Good Team Player

Introduction:

Yoshimura Food Holding Asia, a trusted name in the culinary scene.
With a legacy of excellence, we provide premium Seafood products renowned for quality and taste.
Now hiring Senior Sales Executives to drive growth and build lasting client relationships.
Join us in shaping the future of food. Explore opportunities at Yoshimura today.

Responsibilities:

• Experienced managing small size sales team.
• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business Management / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

Company Overview

APP provides high-technology products and critical engineering/repair services in vacuum technology, cryogenics, thermal technology, and biotechnology. We offer solutions for critical processes in semiconductor, optics, pharmaceutical, bioscience, R&D, and defense industries. Initially established as an industrial products trading company, APP has evolved into a full-fledged regional organization with sales offices and service centers strategically located across Southeast Asia and India.

Why Join us?

We are an established and diversified group of companies dealing with a wide range of high-technology products and process plants. APP has experienced growth over the past few years.

Exceptional individuals build exceptional companies. We boast a team of motivated professionals who are dedicated to excellence and maintain a proactive attitude. Your personality and skills are highly valued by us, alongside your specific experience. We foster a supportive and empowering environment for motivated individuals to unlock their full potential. If you are ready to challenge yourself and showcase your abilities, APP offers the perfect environment for you to thrive.

Opening Job Opportunity:

We have an opening for a Service Engineer in the RF Power Division. You will work closely with your team to ensure day-to-day operations are executed to meet quality servicing expectations. In this role, you will be responsible for:

What You Will Do

• Repair and commission various types and models of RF generators / DC Systems.
• Perform PCB repairs up to component level.
• Interpret electronic schematics for troubleshooting assignments.

· Conduct failure analysis to resolve customers’ technical and quality-related concerns.

• Adhere to strict quality standards and servicing procedures, as guided by Team Leads.

What You Must Have

• Diploma in Electrical/Electronic Engineering or equivalent.
• Minimum 2-3 years of experience in a related or similar servicing industry.
• Adequate soldering skill and experience

What We Appreciate From You

• Strong analytical and communication skills.
• Good knowledge of electronics measurements and equipment.
• Ability to troubleshoot electronics PCB boards to the component level.

Company Overview

APP provides high-technology products and critical engineering/repair services in vacuum technology, cryogenics, thermal technology, and biotechnology. We offer solutions for critical processes in semiconductor, optics, pharmaceutical, bioscience, R&D, and defense industries. Initially established as an industrial products trading company, APP has evolved into a full-fledged regional organization with sales offices and service centers strategically located across Southeast Asia and India.

Why Join us?

We are an established and diversified group of companies dealing with a wide range of high-technology products and process plants. APP has experienced growth over the past few years.

Exceptional individuals build exceptional companies. We boast a team of motivated professionals who are dedicated to excellence and maintain a proactive attitude. Your personality and skills are highly valued by us, alongside your specific experience. We foster a supportive and empowering environment for motivated individuals to unlock their full potential. If you are ready to challenge yourself and showcase your abilities, APP offers the perfect environment for you to thrive.

Opening Job Opportunity:

We have an opening for a Service Engineer in the CTI Cryogenics Division. You will work closely with your team to ensure day-to-day operations are executed to meet quality servicing expectations. In this role, you will be responsible for:

What You Will Do

• Service and repair products under the guidance and supervision of the Manager and Lead Engineer.
• Adhere to strict quality standards and repair procedures – On-the-job training will be provided.
• Perform testing and commissioning of repaired units to monitor key parameters.
• Perform installation and/or troubleshooting at workshop and customer site
• Establish detailed service reports upon job completion

What You Must Have

• Diploma in Electrical/Electronic Engineering or Mechanical Engineering
• Minimum 2-3 years of experience in a related or similar servicing industry.
• Soldering experience

What We Appreciate From You

• Strong analytical and communication skills.
• Good knowledge of mechanical and cryogenic systems

Job Description & Requirements

Responsibilities

1. Perform on-site Installation , repair and servicing of equipment / machine.
2. Explain & guide customer of usage of equipment/machine.
3. Any other duties or tasks when assigned.

Job Requirement

1. Min Nitec in Engineering or related certifications.
2. Comfortable with hands-on work in repair & maintenance work .
3. Good working attitude and willing to learn new machine or equipment .
4. Training will be provided for those with less experience

Pick Network Pte Ltd

Pick Network is a wholly-owned subsidiary company of Infocomm Media Development Authority (IMDA) to deploy parcel locker in public spaces and operate nationwide parcel locker network. The network will deliver convenience and choice to consumers and businesses and aid in the transformation of Singapore's urban logistics ecosystem.

We are hiring for the following position:

Service Executive

Job description

• Basic knowledge in IT concepts
• Monitor the backend system to spot for abnormalities and issues of the locker network
• Attend to technical issues raised by Call Centre
• Carry out investigation on disputes raised by consumers and other users
• Provide guidance and support to users at the locker
• On-site and remote troubleshooting of abnormalities or issues
• Coordinate and communicate with contractors effectively in the escalation and resolving of issues raised
• Ensure that all issues raised are resolved and cases are closed in a professional and timely manner
• Parcel recover, if needed

Requirements

• Minimally Diploma/ITE certification
• Have an understanding of how parcel lockers functions
• Willing to be placed on work shifts
• Candidates with driving license at an advantage
• Analytical mindset to detect and solve issues

The Customer Relationship Manager is responsible to integrate at all levels of the organization to promote the delivery of a quality product and the professional and timely handling of customer work. He or She is responsible for management of the account from implementation to the life of the contract.

The Customer Relationship Manager will embrace company vision while living and promoting the company's core operating values.

• Be the primary point of contact for customers with regards to overall account management.

• Investigate and solve customer problems and handle any and all customer complaints.

• Assist Operations and Accounting on issuing accurate invoice/billing to Customers.

• Maintain accurate records of discussions or correspondence with customers.

• Create and present reports and business reviews to clients including but not limited to: status reports, meeting agendas and minutes, action logs, risk assessments, etc.

• Facilitate discussions, internal and external, on process efficiencies and drive the program until successful closure.

• Identify and pursue organic growth opportunities for closure by working closely with the sales team.

• Be proficient in the business process and technology enabling the processes so that interactions and deliverables with technical teams can be managed effectively.

The position requires technical understanding of high and low level design, infrastructure components, and preferably knowledge of document management workflow.

Customer Relationship Manager Duties and Responsibilities

• A minimum of 5 years’ of relevent experience with 3PL.

• Excellent interpersonal and communication skills.

• Proficient in all Microsoft applications.

• Superior product knowledge.

• A team player with leadership skills.

• Maintain a positive attitude focussed on customer satisfaction.

• A bachelor’s degree in Administration or related field.

Job Description

Handles customer’s enquiries

Update customers on the status of their orders

Creation of receiving documents, delivery orders and invoices

Liaise with relevant departments to ensure on time delivery

Attend to customers' feedback

Maintains proper filing of documents

Follow up with customers on their material collection status

Perform other ad-hoc duties as assigned by superiors

Job Requirements

Candidate must minimally possess an O Level or ITE Certificate.

Positive working attitude and ability to work independently.

Meticulous, good communicator with an eye for detail.

2 years of relevant work experience preferred.

Singaporean only.