Total 993 qa specialist job vacancies in Business Management / Project / Planning category in Malaysia

We are seeking for an experienced Specialist Project Advisor who will be responsible for engaging with selected Projects to understand project requirements, engage with subject matter experts and S&T capability providers, co-design S&T plans to meet Project requirements. Skills and Knowledge Substantial knowledge and experience of Federal business Enterprise Ability to prioritise own workload with minimal supervision to deliver agreed outcomes. Be experienced with financial management in Aus Federal Govt. agencies. Major Responsibilities: Liaise with selected IIP Projects to understand project requirements, analyse technical risks and communicate potential S&T solutions. Engage with subject matter experts and S&T capability providers to explore project technical risks and potential S&T solutions. Provide specialist advice to the Federal Intelligence Program team and co-design S&T plans to meet Project requirements and balance INT Program commitments. Manage the project schedule and other artefacts using the Federal Project Management Information System (Microsoft Project Server). Maintain and manage financial systems. Prepare routine and…

Click here to view more detail / apply for Specialist Project Advisor

Responsibilities:

• Support APAC business through best-in-class operations across revenue planning & sales enablement
• Develop subject matter expertise in processes & systems e.g. client set up, contract & incentives approval, revenue attribution, billing & invoicing, tagging & data cleaning, etc.
• Help the sales team understand how to navigate systems, handle day-to-day escalations and troubleshooting with speed & accuracy
• Design and evolve SOP for standard processes by applying critical problem solving skills to identify improvement areas in current processes & systems and propose solutions
• Develop operational metrics and reporting to unlock insights and analyze operational success and pain points
• Work closely with cross-functional teams, own communication and stakeholder management

Qualifications:

• At least 2 years of experience working in a fast-paced, operational environment
• Bachelor degree is a minimum, preferably in a quantitative field
• Familiarity with major sales CRM platforms (i.e. SalesForce), Order Management Systems (i.e. Operative, FatTail, Prisma, etc.) and Ads Platforms is a plus
• Excellent communication and interpersonal skills
• Ability to prioritize multiple projects and tasks and manage time effectively

Come aboard a dynamic and forward-thinking organization leading the charge in the financial services sector. The company commitment is to empower individuals on their path to financial success and security through a comprehensive suite of products and services. With innovation at our core, they foster a culture of excellence, collaboration, and perpetual growth.

The management team consists of passionate individuals dedicated to propelling business expansion and cultivating a supportive agency community. They prioritize teamwork, ingenuity, and proactive strategies in achieving the objectives. As a pivotal member of this dynamic ensemble, the Business Development and Growth Specialist role places you squarely in the heart of the mission to amplify the agency network and elevate the market presence.

Responsibilities:

• Lead the charge in expanding the agency force, forging a unified and supportive community.
• Make substantial contributions to the outreach and recruitment initiatives.
• Analyze recruitment scheme performance and market trends to provide enhancement recommendations.
• Offer operational support, ensuring seamless onboarding experiences for new recruits.
• Participate in job fairs and career events to showcase the company and attract top talent.
• Conduct selection interviews to identify and onboard exceptional financial consultants.
• Provide backing to the agency's recruitment and outreach endeavors.

Skills and Qualifications:

• Demonstrated business acumen and a strategic outlook to foster sustainable growth.
• Ability to adapt swiftly to shifting market dynamics and seize opportunities effectively.
• Exceptional communication and interpersonal skills, capable of engaging and motivating others.
• Previous experience in financial services or related sectors is advantageous.

Take the next leap in your career and become an integral part of the dynamic management team. Apply now and unlock your potential!

(EA: 94C3609/ R23114633)

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

As a member of the Strategy & Planning department, you will play a pivotal role in shaping CPFB's future by leading the strategic planning process. Your responsibilities include conducting future sensing, framing complex issues, and developing business strategies aligned with CPFB's goals. Additionally, you will oversee governance structures, ensuring effective discharge of fiduciary duties.

The broad areas of your responsibilities include

• Conduct comprehensive future sensing and environmental scans to identify emerging trends and issues affecting CPFB.
• Frame complex and ambiguous issues, developing business strategies that align with CPFB's operational realities.
• Facilitate discussions with various stakeholders, including senior management, to identify growth opportunities aligned with CPFB’s strategic goals.
• Develop and cascade strategic initiatives, ensuring alignment with CPFB’s priorities and effective resource management.
• Review, update, and align key indicators with CPFB’s strategic workplan to monitor progress towards desired outcomes.
• Institute robust governance frameworks and policies, monitoring implementation and compliance to ensure proper discharge of CPFB’s role as Trustee.

What we are looking for

• Relevant experience in strategic planning and governance.
• Proven ability to navigate complex issues and develop effective business strategies.
• Familiarity with governance frameworks and policies.
• Experience in facilitating and managing change initiatives within an organisation.
• Ability to thrive in an environment characterised by change, ambiguity, and complexity.
• Ability to contribute to the development and execution of an organization's strategic vision.
• Ability in engaging with stakeholders at different levels, including senior management, to secure buy-in and align expectations.
• Ability to effectively multitask and adapt to a fast-paced work environment, readily embracing new challenges.
• Clear and succinct written communication and adept at delivering convincing presentations.

The successful candidate will hold the corporate title of Manager/Senior Manager, with seniority based on individual work experiences.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position

Benoi (Tuas)

8.30am to 5.30pm

$3600

Office admin/Business Support Specialist (6 months) renewable & convertible

Tpt pick up at Potong Pasir, Clementi, West Coast, Yew Tee, CCK, Jurong West, Woodlands, Punggol (7.10am), AMK & Serangoon

Job Summary

The Business Support Specialist will be based in our Benoi-Singapore office and will be responsible for providing comprehensive support to our sales & service team, ensuring smooth operations and excellent customer service. This role requires a proactive and detail-oriented individual with strong communication and organizational skills.

Responsibilities

• Manage accounts receivables process from invoice generation to payment collection.

• Coordinate with sales to ensure accurate and timely invoicing.

• Monitor customer accounts to track outstanding payments and follow up on overdue invoices.

• Attend to enquiries on product sales and stock availability.

• Prepare proposals related to relevant products for customers / distributors / dealers.

• Communicate with Marketing / Factory for pricing, lead time and update sales information regularly.

• Update pricing / brochures / templates of air compressors & related products.

• Compile and provide sales reports.

• Negotiate (within your authority limits) on behalf of the company for discount requests from distributors/dealers or customers while striving to maximize profit margin.

• Prepare and submit item creations, order change for orders and create new customer accounts.

• Maintaining proper & systematic filings of sales project files, library, and technical materials.

• Coordinate and arrange with customers sales related activities (e.g., user training, testing & commissioning etc.)

• Support ad-hoc office administration for the sales & service department.

How to Apply:
send your resume to: jocelynchan@recruitexpress.com.sg OR telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage :

1 - 5%

As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

Transition Managers are Technical Project Managers who act as a single point of contact and accountability during an implementation project. They support clients and internal partners with technology-related planning and challenges. Their responsibilities include:

• Coordinating the technical activities required for new, upgraded, or enhanced client platforms from contract signature to technical go-live or decommission.

• Collaborating with clients and internal partners to ensure timely and quality platform delivery.

• Ensuring that what is contracted is what is delivered to meet client expectations.

• Enabling operational readiness by coordinating activities such as pre-live disaster recovery tests, backups, and monitoring.

• Working with CIO on hardware-related requests such as storage capacity and CPU increases.

About the team: 

The Transition Management team at FIS delivers cloud hosting solutions to the clients for FIS suite of Capital Market products. The Transition Management team within FIS Capital Markets – Transformation and Acceleration, provides technical project management for new, upgrading & migrating clients with a mix of public and private cloud engagements.

We take the client through their implementation journey from the point they sign a contract until they go live. Further to this we also plan the decommission of their legacy environment in the case of upgrades.

What you will be doing:

• As a Transition Manager, you would be working as part of the Cloud Transition Management team. You will manage projects that involve E2E Cloud Infrastructure and Network delivery for newly on-boarded clients, upgrades, and migrations.

• You will assemble an internal project team of technical resources & plan system delivery of hosted environments.

• You are client facing, both internal & external, with no travel required. Extensive communication with our customers, professional services & technical teams is a daily requirement.

• You communicate timelines, set expectations, and ensure milestones are completed as scheduled.

• You proactively identify and flag risks and manage the risk to avoid impact to planned work.

• You will be capable of handling multiple projects in parallel, at various project stages.

• You will enforce Transition Management process and standards across all project engagements.

What you will need:

• Overall 10 to 15 years’ experience with at least 3-4 years’ experience in Technical project management focusing on Infrastructure delivery on Private and Public Cloud hosting platforms

• PMP Certification or Prince 2 certification 

• Experience in managing Cloud Hosting (Server commission, decommission, migration, consolidation, network, application integration, DR recovery and planning and deployment) projects. 

• Mix of experience of both private and public cloud (AWS/Azure)

• Experience working with project management methodology (PMI aligned framework) including project planning, control and assurance methodologies, project management software and practices. 

• Experience working with client requirements, business objectives, and critical success factors. 

• Skilled in estimating and common project management tools 

• Good communication skills 

• Creative thinking and problem-solving skills 

• Ability to multitask and manage a mix of small, medium, and large projects. 

• Ability to work in a team environment. 

Added bonus if you have:

• Experience working with delivery assurance principles and appropriate relevant procedures.

• Experience working with techniques and approaches related to the architecture, development, integration, and deployment of project phases.

• Good leadership skills to train, guide, and mentor the work of less experienced personnel

• ITIL V3/V4 training or certification

What we offer you:
At FIS, you can learn, grow and make an impact in your career.

• Extensive Health Benefits Program along with the Family Protection Plan

• Best-in-class career mobility options across the globe

• Award-winning learning offerings for career development

• Adaptable home - office work model

• Opportunity to work with global teams and clients.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Morgan McKinley is seeking for a Project Specialist to be part of our client’s Singapore Operations team who oversees, shapes and grows the business in the region. This role will support the team during business expansion and will sit in the Deliveries business team, with coverage across the Food, Mart and Logistics services.

Our client is Southeast Asia’s Leading Online to Offline (O2O) Mobile Platform that provides safe, accessible and affordable transport, food, package, grocery delivery, mobile payment and financial services to millions of Southeast Asians.

Responsibilities:

• Support and coordinate cross functional strategic initiatives and projects, delivering tangible impact to the company's business.
• Conduct market research, tracking and compiling industry trends.
• Provide support on strategic projects, through conceptualization, planning and/or execution stages.
• Support and execute ad-hoc initiatives on short notice and under intense pressure.
• Pitching to & liaising with merchant partners where required.

Requirements:

• Bachelor's Degree or equivalent (Open to fresh graduates)
• Possess 6-months to 1 year of relevant experience in project management support.
• Savvy analytics, strategic thinking, strong execution and the interpersonal ability to work with teams from across the business.
• Ability to translate research into clear and actionable insights.
• Independence and discipline to see through initiatives.
• High adaptability to change; able to pivot quickly from long-term thinking to immediate action tactical response.
• Excitement and ability to thrive in a fast-paced environment; all ready to hustle!

Interested candidates may apply through the application system or send it to sg-rscontracting@morganmckinley.com. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

What you get to do in this role:

• Take small to large IT Business Application projects from original concept through final implementation
• Develop detailed project execution plan and manage all implementation processes including projects financials, progress tracking, metrics, monitoring change control process, testing, release to production and delivery within budget constraints
• Communicate with all areas affected by the project including partners, business sponsors and vendors
• Organize Scrum rituals (Planning, Standups, review, retrospective, etc.)
• Create crisp and complete status reporting to support project discussions at Steering Committee and Sponsor level
• Promote organizational understanding of Agile roles and to help teams and individuals transitioning from waterfall to Agile
• Apply consistency and best practices through project initiation, planning, execution and closing phases, enabling outcomes and benefits tracking

about the company

Our client is a leader in the metal recycling industry with presence across more than 20 countries. This fast growing company is now looking for a BD Executive to join their dynamic team during an exciting time in their development.

about the job

This role will be reporting to the Business Operations Manager.

• Building long-term customer relationships to generate leads and secure new business deals.
• Identifying new market segments aligned with the company's growth strategy.
• Acquiring precious metals within Singapore & other countries and evaluating purchasing decisions
• Defining solutions for marketing to meet client requirements.
• Utilizing handheld X-ray fluorescence (XRF) technology to analyze Platinum Group Metals in catalytic converters as a preliminary gauge for procurement.
• Collaborating with clients and internal teams for quality and timely marketing campaigns.
• Monitoring industry trends and regularly conduct competitor analysis to identify areas for improvement, potential business opportunities and threats.
• Achieving KPIs for revenue and profits within stipulated timeline.
• Developing and implementing strategies for business expansion.
• Updating the CRM system with supplier, business leads information and follow-up status.
• Providing regular reports and updates to the Business Operations Manager on activities, targets and performance.

job requirement

• Diploma & above
• Possess Class 3 driving license
• Knowledge of using Customer Relationship Management (CRM) System
• Minimum 3 years of experience with similar capacity in recycling or adjacent industries preferred

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan@randstad.com.sg.

EA: 94C3609 / Reg: R21103172

JOB RESPONSIBILITIES

Enhance Shareholders' Value (Financial):

• Support Singapore CRO/Credit Head and to work closely with Singapore Finance in complying with Group and regulatory credit standards as well as Basel and FRS requirements.
• Support Singapore CRO/Credit Head in credit provision management for Corporate and Commercial business in a forward-looking manner.
• Support Singapore Credit Head in managing loan portfolio quality to minimize GIL ratios.
• Ensures optimal allocation of capital in line with regulatory requirements and the bank’s risk appetite.
• Early identification potential problem cases with well-placed strategies to protect bank’s interests.

Internal Business Process:

• Incorporate development, implementation and maintenance of risk management frameworks and policies in line with the retail business environment and products.
• Develop and review risk appetite models to implement managed business growth in line with Group risk appetite.
• Establish, monitor and manage portfolio risk activities through the application of Analytics, Risk Infrastructure and MIS.
• Support Singapore CRO in local Country Risk reporting to local regulator.
• Ensuring compliance and business writing standard in business segments and Singapore Risk Appetite Statements and dashboards.
• Initiate and provide ad-hoc analysis of portfolio/segment reviews based on trend analysis, macro-economic and industry trends, current events and regulatory changes or policy/strategy changes, to support business in mitigating risks.
• Effective implementation of Risk strategy and Risk Governance framework and processes aligned to regulatory and Group policy requirement.
• Potential problem cases/risks are identified early with well placed strategies to protect bank’s interests. Effective processes and tools in place to measure and maintain risk-return balance.

Customer:

• Ensure close coordination with Group/Country counterpart relationships are strategically forward looking, highly collaborative and productive.
• Work in collaboration and consultation with key country and regional stakeholders to implement stress testing/back testing on credit portfolio.
• Ensure timely resolution of key risks to effectively mitigate the financial and reputation risks to the business.
• Work in collaboration with relationship managers to enable a sound and sensible credit decision be made with effective alignment of business strategy and credit appetite.
• Increase awareness with all BUs on the key risks and responsibilities.
• Promote Risk as an active role in supporting CIMB Singapore’s strategic initiatives.
• Streamline and simplify Risk requirements to enable easy understanding and align with business strategy.
• Align with business strategy and develop a customer focused and responsive approach.
• Reliever and backup to any team member absence.

Employee Engagement & Development:

• Support Singapore CRO & Credit Risk team to promote an environment that fosters mutual understanding of CIMB risk culture, risk responsibility, and business practices. Ensure team and individual performance is managed in an open and honest manner.
• Assist in providing training of risk policy and procedures to other risk team members and BUs to raise quality of credit applications, management, and control.
• Promote knowledge-sharing of ideas about what works and to assist others to focus on identifying ways to do things differently to promote better outcomes for customers and the business.
• Improves Risk & Business Stakeholders’ risk capability through training and coaching.
• Constructive contribution at forums and committees.
• Leadership: Role model collaboration and constructiveness that empowers and motivates the team.

Credit Portfolio Management

• Further develop and improve the structure and requirements of the Corporate & Commercial Risk datamarts and data infrastructure.
• Prepare artefacts in accordance to Group Risk’s / Singapore Consumer’s project lifecycle framework and documents.
• Track project status, especially tasks to ensure delivery is on track. Provide regular project update to stakeholders and management.
• Prepare project initiation documents e.g. internal memo, budget application.
• Define relevant project scope, formulate detail project plan and seek stakeholder’s agreement for sign off.
• Document portfolio reviews and deep-dive analysis and providing insights and recommendation to senior management.
• Highlight and escalate risk issues to relevant parties in a timely manner.
• Enhance Retail Risk Monitoring to ensure that all the key portfolio performance indicators and triggers are monitored regularly.
• Enhance Portfolio management frameworks by introducing applicable metrics that drive business decisions in the overall credit risk process/strategies.
• Support preparation information requests from internal/external auditor and regulator/s.
• Support regional/country risk projects that may require ad hoc queries relevant to the portfolio being managed.

REQUIREMENTS

• Min. Bachelor's Degree with relevant discipline
• Minimum 5 years in Corporate Banking risk and portfolio management.
• Familiarity with Risk Infrastructure supporting Corporate and Commercial banking businesses.
• Familiar with Corporate and Commercial banking in Asia region.
• Experience on decision making: Endorsement/Approval on credit matters.

Technical/Functional skills

• In-depth knowledge of Retail products and services, including the rules and regulations in the domestic and international landscapes.
• Strong presentation and influencing skills, required in guiding and assisting teams in putting forward proposals whenever necessary
• Leverages best practice in portfolio management and data-driven analysis.
• Effective, commercial experience in running a business unit/s

Soft Competencies

• Strong presentation and communication skills, required in guiding and assisting teams in executing projects and tasks whenever necessary
• Strong presentation and influencing skills, required in guiding and assisting teams in putting forward proposals whenever necessary
• Good reputation and business network in the Corporate and Commercial Banking community
• Proven track record of achieving business targets, risk management and project management.
• Execution
• Self-starter, Results-driven & Customer-oriented.

Cadent Gas Ltd
At Cadent we’re excited to be part of the future of UK energy!  We’ve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.


Job Purpose:
We have an exciting opportunity for a Business Planning Specialist to join our team.

The Business Planning Specialist plays a vital role within the finance team and will coordinate all financial planning activities including forecasts, budgets and longer term operational & strategic business plans. You will lead on the delivery of change across the CFO function and will role-model new ways of working whilst owning the delivery of key outcomes to drive the improvement of long-term business capabilities.

As well as the above the team lead in providing financial modelling expertise and support for regulatory plan submissions as it also manages the core data for Financial Plans with the Enterprise planning tool; SAP BPC. We therefore need someone who can accurately analyse key regulatory & financial metrics/ratios to facilitate informed decision-making regarding complex issues.




What you'll get to work on:



- Co-ordinate Financial Planning processes by setting accurate and deliverable timetables, communicating transparent assumptions, reviewing and setting key performance metrics, designing and improving template reports and providing guidance to ensure delivery to agreed timescales and customer requirements.
- Responsible for overseeing the Financial Plan and Forecast upload processes into SAP BPC, including central assumptions, checking uploads agree to control totals and providing regular updates.
- Be Cadent’s SAP BPC super-user delivering training to our local finance / wider business teams, and become an expert in reporting from SAP BPC to complete variance and trend analysis, including reviews of central assumptions.
- Responsible for the creation, development and management of complex and robust financial models and excel spreadsheets. These models should be built in accordance with best practice guidelines to ensure accuracy, audit of changes, and transparency of the models for internal and external parties to provide valuable insights, thus enabling senior business stakeholders to make well informed tactical & strategic decisions. This will include statutory to regulatory adjustments alongside different price bases.
- Accountable for completion of forecast regulatory submissions (RRP) and consolidation of the RIIO3 regulatory plans.
- Accurately analyse key regulatory and financial metrics to facilitate informed decision-making regarding complex issues
- Support the team in production of high-quality PowerPoint presentations summarising analysis completed
- Develop strong relationships with senior stakeholders and work effectively with them in supporting the financial modelling of forecasts, budgets and strategic/ad-hoc business cases
- Support the delivery of change across Finance and the business, embracing new ways of working and maximising the full potential of our new SAP BPC tools and functionality to drive process improvements and long-term business planning capability
- Ensuring that the controls associated with the team’s processes are reviewed, updated, challenged and adhered to by the team with documentation kept in the appropriate form.





Who are we looking for:


Qualifications

- The role requires a fully qualified accountant (e.g. ACA, CIMA, ACCA).

Practical Experience

- Experience in the modelling of complex business scenarios
- Knowledge of the Microsoft suite of tools (Excel, Word, PowerPoint etc.)
- Analytical with a keen eye for detail and the ability to validate and rationalise outcomes based on variations in the inputs or modelling assumptions
- Effectively interpret and communicate complex financial data/issues to both finance and non-finance stakeholders
- Work flexibly, prioritise effectively and handle multiple tasks within strict deadlines
- Ability to work in a collaborative environment, seeking out and drawing on expert knowledge where necessary, to achieve the best possible outcomes
- Problem-solving skills, ability to independently assess situation and recommend solution
- Previous experience within a Financial Planning and Analysis/Business Planning role and working with SAP BPC or similar planning tools would be advantageous.






What’s In It For You
Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:

- Funding and support towards completing qualifications
- Ample opportunity for progression within the business
- Mentoring and guidance opportunities


Why Join Us
We offer a host of benefits to suit your lifestyle and support your well-being. These include:

- Annual bonus
- Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
- 25 days holiday, plus statutory days, and an option to buy more
- Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development
- Strong focus on supporting you as an individual including:
- Flexible working
- Strong commitments to ED&I
- Generous family provision policies
- Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more
- My Offers membership card – offering discounts and savings from hundreds of retailers
- 2 paid volunteering days per year
- Free gym access at the Ansty office, as well as a ‘Gympass’ scheme providing free or heavily subsidised local gym memberships


We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what’s possible for the role.

Diversity and Inclusion
Don’t meet every single requirement listed?

Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. Cadent is committed to being an equitable and diverse employer that fosters an inclusive culture for all our employees, therefore, all our employment decisions are assessed based on qualifications, merit, and business need. So, if you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – You may just be the right person for this role or other opportunities at Cadent.

As a recognised Disability Confident Employer, we are proud to champion inclusion in the workplace and ensure to provide an environment that is accessible to all and supports individuals throughout their journey with Cadent. Please let us know if you require any reasonable adjustments during the application process.

We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability) and the Cadent Military Community can’t wait to welcome you!

Circle Back Initiative
As an active and proud member of The Circle Back Initiative, we aim to ensure that all candidates receive a response to their application, regardless of the outcome.
We will be receiving applications until the specified date above, though Cadent retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at your earliest convenience.

Be part of something big. Help shape the future of gas for generations to come.

What’s next?
To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon.To learn more about Cadent and what we do, visit our website at Home | Cadent (cadentgas.com)

Proud member of the Disability Confident employer scheme

• Be the point of contact for IT related services
• Team-work with Recruitment and CRO Team
• Prepare quotations, service agreements, and tenders within set deadlines and ensure that they have followed the correct prices, discounts, and additional Fee of service
• Monitoring job execution and completion as per service promised date
• Follow-up, monitor, and report on all pending activities to the customer
• Point of contact for customers with queries about job orders or job completion
• Review and create report of customer’s account every month through accounts receivable and solve all identified issues
• Build and foster collaboration with internal teams involved in service delivery
• Proactively keep in touch with clients, maintaining and expanding relationships with existing clients
• Be a good listener for client’s needs and giving the feedback to offer the most suitable solution
• Capture and inform new market trends and regulations
• Coordinate with Client Networks, external resources, and government authorities to provide solutions for key customers
• To perform job-related responsibilities and tasks other than those specifically presented in this description

• Must possess at least a Diploma Degree, in any field
• Minimum 3 years of relevant experiences
• Fluent in Bahasa Indonesia and English (verbal, written, and comprehension)
• Excellent customer service & Managerial skills
• Having experience in IT Resourcing/IT Manage Service company is mandatory
• Good communication, negotiation, and interpersonal skills
• Teamwork player toward a common goals
• Understanding the Recruitment end to end processes
• Good organizational and time management skills
• Having an ability to work under pressure and to deadlines
• Having an ability to work independently and as a team
• Must be able to work accurately with great attention to detail

This post is part of a 9 month rotation in the following 4 areas: Acute Medicine, Senior Health, Acute Stroke, Inpatient Neuro Rehabilitation and Senior Health Rehabilitation.

Nutritional management of inpatients (senior health, stroke, neuro) with various long term conditions, who require dietetic assessment, intervention and rehabilitation. Patient caseload includes those on artificial tube feeding and feeding and oral nutritional supplements who require dietetic monitoring to ensure nutritional requirements are safely met.

A thriving Foundation Trust at the heart of an integrated healthcare system. One that delivers improved patient care at a community, hospital and specialist setting, supported by a unique and nationally recognised programme of research, education and employee engagement.

We expect all our staff to share the values that are important to the Trust, being Excellent, Kind, Responsible & Respectful, and behave in a way that reflects these.

St George’s University Hospitals NHS Foundation Trust is committed to safeguarding children and vulnerable adults and expects that all staff will share in this commitment. The Trust is clear that all staff have a responsibility to be aware of children and adult safeguarding policies and procedures and that each member of staff, clinical and non-clinical, will attend child or adult safeguarding training that is provided at an appropriate level to suit their role. The Trust has the additional expectation that all staff will be able to identify concerns and know what action to take.

***Please read the Job Description and Person Specification carefully for detailed job responsibilities as this is used to shortlist candidates.***


This advert closes on Friday 3 May 2024

Proud member of the Disability Confident employer scheme

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

The Business & Commerce Specialised Enforcement Ops (B-SEO) Team coordinates across different internal and external teams to help intelligently manage emerging risks and enforce against Meta's Policies. Our team focuses on managing highly sensitive and urgent problem areas and risks with calm and focus, identifying areas for improvement, optimizing processes, and most importantly, helping to prevent these risks in the future.

The B-SEO team is responsible for mitigating risks relating to issues involving enforcement of our Ad Policies. The team is at the forefront of managing crises, global elections, and other unknown or fringe issues that occur on our platforms. This is an exciting opportunity to help drive impact and strengthen user trust and business integrity on Facebook and Instagram.

We are currently hiring for an experienced Individual Contributor (IC) with a demonstrated ability to provide world class customer service while incident managing and actioning high-pressure/ high-risk escalations. Reporting to the Singapore regional manager, the successful candidate will have direct responsibility for resolving escalations, oftentimes with significant revenue risk and at times engaging directly with critical internal stakeholders, the advertiser and/or end user. Additional responsibility in providing root cause analysis and cross-company collaboration to strengthen the holistic support ecosystem.

RESPONSIBILITIES

• Review, investigate and process reported escalations across the Meta product suite and respond to sensitive global partners inquiries (this includes incoming reports of alleged legal rights infringement, escalated user, press and partner inquiries, etc.)
• Proactively investigate, troubleshoot, and drive our most sensitive and complex escalations to resolution, and communicate to cross-functional partners involved throughout the whole process.
• Cooperate with a diverse group of cross-functional partners across the business, including those outside of your domain expertise, to coordinate the work and develop long-lasting relationships.
• Be an expert on interpreting and enforcing Meta’s policies and use sound judgment, specific knowledge, signals and insights to drive scalable solutions to support Meta and our users
• Communicate effectively with multiple stakeholders, including external clients, internal partners and the leadership group.
• Gather, analyze and utilize relevant data and escalation trends to develop improvements to the overall escalation process and provide recommendations for process, policy and product improvements.
• Review, investigate and coordinate the end-to-end resolution of executive-level incidents in adherence with the respective process and policy frameworks.
• Attend mandatory training and seek knowledge in areas of interest to the business.
• Adopt best practices in order to achieve individual and collective goals.

MINIMUM QUALIFICATIONS

• 5 + years of experience working in large-scale operations, domains such as online operations, escalations, informational systems, compliance, risk management, policy, legal operations or management consulting.
• Demonstrated experience thinking strategically about complex issues leading to thoughtful recommendations, and making quality decisions when dealing with ambiguous situations.
• Demonstrated experience managing and delivering projects.
• Solid understanding of how the broader social media landscape operates in the industry.

PREFERRED QUALIFICATIONS

• B.A. or B.S. degree in a related discipline such as Business, Legal, Public Policy, International Relations, or Computer Science.
• Experience working directly with global, cross-functional teams to solve issues and develop solutions.
• Experience influencing others leveraging data, analysis and vision.
• Familiarity with Meta's suite of products.
• Understanding of the power of social media for businesses and the issues that are inherent to it.
• Experience with analytical tools (i.e. Excel, SQL, Tableau).

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.