Total 69 job vacancies by Hewlett-Packard

The Telecommunication Sales – Account Principal drives proactive campaigns to build the pipeline, uses specialized knowledge and skills to prospect, qualify, negotiate and close opportunities. They contribute to the development of innovative principles and ideas. Leads large, cross-division functional team, exercises independent judgment in developing methods, techniques and criteria for achieving objectives

Your Key Responsibilities:

• Develops long term sales pipeline to increase the company's market share in specialized area.
• Use specialty expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities to build the pipeline in and drive pursuit in specialty area.
• Provide support to the Account managers.
• Set direction for business development and solution replication.
• Creates and grows reference customers.
• Sell complex products or solutions to customers on a partnership basis.
• May act as a dedicated resource to a few strategic accounts.
• Services specialists may also be responsible for selling small outsourcing deals.
• For Services Consultants: Focus on growing contractual renewals for large accounts with more complexity, to higher- total contract-value renewals.
• Establish a professional, working, and consultative, relationship with the client, including the C- level for mid-to-large accounts by developing a core understanding of the unique business needs of the client within their industry.
• Maintain and use overall cross-portfolio knowledge to support account leads with integration of solutions.
• Contribute to enduring executive relationships that establish the company's consultative professionalism and promote its total solution capabilities.
• Maintains expertise on IT at all levels - new applications, maintenance, typical budgets of the CIO's, typical objectives, measures, metrics.
• Maintains broad market and competitor knowledge to ensure credibility with Customer Executives.

About You:

• 10+ years sales experience within Telecommunications
• 3-5 years project management experience
• Demonstrated achievement of progressively higher quota diversity of business customer, and higher level customer interface.
• Considered a mentor of selling strategy, including designing strategy.
• Is considered a master in knowledge of products, solution or service offerings as well as competitor's offerings to be able to sell large, complex solutions.
• Know strengths and weaknesses of key competitors in account and how to leverage this knowledge in the account.
• Uses expertise specialty, consultative solution selling and business development skills to align the client's business needs with solution.
• In-depth knowledge of client's business, organizational structure, business processes and financial structure.
• Considerable knowledge of the customer's infrastructure and architecture.
• Demonstrates leadership and initiative in successfully driving services sales in accounts - prospecting, negotiating and closing deals.
• Demonstrates leadership and initiative in successfully driving full portfolio including hardware, software and services needed for the customer's requirements.
• Strategic planning on a business development level; can build an effective business case reflecting the value of an appropriate strategy.
• Balance strategic and tactical pursuits to optimize coverage and develop a predictable revenue stream.
• Uses C-level engagement skills in collaboration with account leads to offer value-add solutions to the client.
• Excellent project oversight skills.
• Works with the account team to build an effective account plan and strategy to drive incremental revenue in the account.
• Utilizes Siebel as an expert and accurately forecasts business.
• Successful partner engagement experience. Works effectively with our partners to drive additional revenue.
• Understand and sells high value software solutions.
• Demonstrates the ability to leverage the company's portfolio of products and services to change the playing field against our competition.
• Understands the leverage of services as part of strategic portfolio of products.
• Promotes services as part of all strategic opportunities.
• Maintain knowledge of industry trends, associated solutions, and key partner/ISV solutions.

Third Level Support Technical Team Manager

Description -

Job Summary
This role is responsible for leading individual contributors, overseeing Third Level Support (3LS) customer escalations from markets across Asia Pacific and Japan, drive overall resolution turn around times, govern IRT/tiger team meetings for critical escalations, drive operational excellence through stakeholder management, proactive initatives, managing resources and timelines. The role applies advanced subject matter knowledge to shape and integrate quality requirements into product development, design, and manufacturing. The role advises on quality tests, reviews violation reports, assesses impact with teams, and manages discontinuation if necessary.

Responsibilities

• Lead a team of 3LS engineers supporting markets/countries across APJ.

• Drive Operational excellence with respect to resolution time, partner/supplier /ODM engagement partnerships along with HP internal functions such as RD, System/engineering teams

• Drive stakeholder management across functions having the escalations and top issues under control and minimize business impact to HP and customers

• Ensures team is engaged with cross HP functions and supplier/partners for rapid resolution of escalations / top issues

• Provides direct and ongoing leadership for a team of individual contributors, designing an integrating quality requirements and practices into the development, design, and manufacturing of products and solutions.

• Manages headcount, deliverables, schedules, and costs for multiple ongoing projects, ensuring resources are appropriately allocated.

• Ensures goals, objectives, timelines, and budgets are met in accordance with program and organizational roadmaps; submits proposal for realignment of goals and budget if needed.

• Communicates project status and escalates issues to direct managers, program managers, and internal and external development partners.

• Advises on analytical test methods involved in quality assurance, reviews test reports for specification violations, works with internal teams to assess the impact, and drives the phase out process if needed.

• Manages relationships with outsourced partners and suppliers, including setting expectations regarding deliverables, product quality, schedules, and costs.

• Ensures team members are effectively communicating and collaborating with outsourced resources.

• Identifies opportunities for process improvement and cost reduction, and recommends changes in alignment with business tactics and strategy.

• Monitors advances in competitor’s products to evaluate advances in quality expectations.

• Performs talent management responsibilities including recruitment, performance management, coaching and career development.

• Ensures that proper knowledge and career development tools are in place to support ongoing team member and process development.

Education & Experience

• Bachelor Degree or above in Industrial Engineering, Manufacturing Engineering, Electrical or Electronics Engineering, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically 15 years+ of job-related experience and 5+ years of management experience, preferably in quality assurance, reliability, engineering or a related field.

Knowledge & Skills

• Agile Methodology

• Auditing

• Automation

• Computer Science

• Continuous Improvement Process

• Corrective And Preventive Action (CAPA)

• Data Analysis

• Good Manufacturing Practices

• ISO 9000 Series

• New Product Development

• Pharmaceuticals

• Process Improvement

• Product Quality (QA/QC)

• Project Management

• Quality Management

• Quality Management Systems

• Risk Management

• Root Cause Analysis

• Test Automation

• Test Planning

Cross-Org Skills

• Customer Centricity

• Prioritization

• Resilience

• Team Management

• Strategic Thinking

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
 

#LI-POST

Job -

Engineering

Schedule -

Full time

Shift -

No shift premium (Taiwan)

Travel -

25%

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Workstation Storage and Networking Technology Planner

Description -

HP Advanced Compute Solutions is seeking an experienced engineer to predict, investigate, and plan storage and networking solutions aligned to current and future customer workflow requirements. This person will be part of an R&D Strategic Planning and Technologies Team providing technical leadership to anticipate, imagine, and innovate the course for our future platforms, components, and solutions.  This role is based in Taipei, Taiwan and will communicate and align closely with US based planning teams.

Key Responsibilities

• Create storage and network portfolio strategies and component plans in partnership with other planning technologists and product planners.   Influence and enable cutting edge technology and components into future product definitions and designs.

• Deeply understand workstation customer workflows and storage and networking technology trends and use these insights to guide our networking and storage solutions to deliver the highest performance, richest features, and strongest security to our customers. 

• Influence HP partners and suppliers to create storage and networking solutions that include HP unique innovation and differentiation and fully align to our customer’s solution requirements.

• Create and maintain storage and networking planning roadmaps, detailed performance data and projections, and competitive analysis maps to plan and optimize our storage and networking solution advantages in the market.

• Represent HP as a storage and networking solutions technical expert advising and making recommendations to customers, product sales, and standards bodies.

We are looking for an individual with:

• 8+ years total experience in engineering, product planning, strategy and planning, or related functional area

• A bachelor's or master’s degree in computer engineering, electrical engineering, computer science, or significant technical experience with compute components.

• A successful candidate will operate both collaboratively and independently challenging traditional approaches and constraints, defending and aligning customer benefits and impacts, and validating a strong business impact and ROI.

• Candidates must have flexibility and commitment to work in Taiwan and US time zones to actively coordinate business investigations, planning, and communications in support and defense of portfolio and solution requirements.

• Strategic thinking, communication and presentation are key requirements for this role.   Candidates will approach planning from a customer perspective driving solution requirement rather than component requirements and apply business acumen to guide decisions and align stakeholders.

• Advanced project management skills including schedule and risk management, resource prioritization, and structuring and guiding projects that are not fully defined to execution handoff.

• Strong analytical and problem-solving skills and ability to gather insights and apply both engineering and business judgement to accelerate decisions.

• Strong verbal and written communication skills, including negotiation, presentation, and influence skills (in both Mandarin and English preferred)

#LI-POST

Job -

Engineering

Schedule -

Full time

Shift -

No shift premium (Taiwan)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Software Engineer

Description -

In the Center of Excellence Pricing and Analytics organization our mission is to deliver impact by building machine learning products to optimize pricing and marketing investments and provide guidance to HP's commercial sales organizations. Our team consists of a diverse global team of economists, statisticians, data scientists, data engineers, software engineers, DevOps, and MLOps engineers, who are pushing the innovation frontier to bring new insights to our business.

HP is an equal opportunity employer and is committed to considering all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other protected status. We steadfastly commit to crafting a diverse and inclusive work environment for all employees and strongly encourage women and underrepresented groups to apply.

Key Responsibilities:

• Lead the development and implementation of software solutions.

• Collaborate with cross-functional teams to design and deliver high-performance applications.

• Apply best practices in software engineering, ensuring code quality and reliability.

• Mentor junior team members and contribute to a culture of continuous learning.

• Participate in architectural decisions and provide technical leadership.

• Troubleshoot production bugs.

• Be proactive to enhance current processes.

• Document & help another team apply best practices.

• Automate operational processes as needed.

Requirements:

• Bachelor’s degree in computer science or equivalent.

• Around 7 years of relevant experience in Software Development.

• Strong knowledge in Back-End (Node.js development, experience with asynchronous programming, event-driven architecture, and building scalable applications).

• Experience with databases like MongoDB or PostgreSQL.

• Demonstrated working knowledge of CI/CD pipelines, GitHub workflows (i.e., pull requests, code merge).

• Advanced verbal and written communication skills, as well as the ability to lead and mentor junior developers.

• Experience working in Agile/Scrum development environments.

• Ability to work independently under a fast-paced environment and deliver results under pressure.
   

Nice to Have:

• Full Stack Developer with experience in both FE (ReactJS) and BE (NodeJS/AWS Lambda).

• Experience on cloud-based platform, i.e., AWS Cloud/Lambdas/Docker.

#LI-POST

Job -

Software

Schedule -

Full time

Shift -

No shift premium (Spain)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

MFO (FCI) Intern (Computer Science)

Description -

Are you interested to join HP as an intern?

HP offers you diversity and experience to help you adapt to actual working environment in MNC environment.

If you have the degree we are looking for & ready for challenges, you are welcome to join us!

We are looking at Bachelor of Computer Science students.

Project to handle:

• To work on manufacturing data connectivity and develop application to improve process monitoring.
• You will be attached to a process engineer to develop various dashboards using PowerBI or JMP and integration with python, C sharp or sql.
• You will get to design and learn user requirement in manufacturing environment.
• Available to commit from Apr/May'24.

Deliverable: Dashboards are ready for team sharing

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.

 

#Li-Post

Job -

Administration

Schedule -

Full time

Shift -

No Shift premium (Malaysia)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Thermal Technical Program Manager Gaming Solutions

Description -

This role will be the Thermal Technical Program Manager for Gaming Solutions.

Responsibilities:

• Develops organization-wide architectures and methodologies for mechanical and thermal design and development across multiple platforms and organizations within the Global Business Unit.

• Identifies and evaluates new technologies, innovations, and outsourced development partner relationships for alignment with technology roadmap and business value; creates plans for integration and update into architecture.

• Reviews and evaluates designs and project activities for compliance with technology and development guidelines and standards; integrates suggestions, updates, and innovations into overall architecture.

• Leverages recognized domain expertise, business acumen, and experience to influence decisions of executive business leadership, outsourced development partners, and industry standards groups.

• Provides guidance and mentoring to less- experienced staff members to set an example of mechanical and thermal design innovation and excellence.

Education and Experience Required:

• Bachelor's or Master's degree in Mechanical Engineering.

• Typically 15+ years experience in thermal design.

• Familiar with gaming industry.

Knowledge and Skills:

• Using ProEngineer or other 3D CAD software as a mechanical design tool.

• Excellent analytical and problem solving skills.

• Experience in mechanical and thermal architecture of electronics packaging design.

• Designing sheet metal and plastic parts and associated production tooling and processes.

• Using Computational Fluid Dynamics (CFD) and thermal mockups to validate thermal solution.

• History of innovation with multiple patents in the field of electronics packaging.

• Excellent written and verbal communication skills; mastery in English and local language.

• Ability to effectively communicate product architectures, design proposals and negotiate options at business unit and executive levels.

#LI-POST

Job -

Engineering

Schedule -

Full time

Shift -

No shift premium (Taiwan)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

System/Software Technical Program Manager, Gaming Solutions

Description -

This role will be the senior software/system technical program manager for Gaming Solutions.

Responsibilities:

• Leads multiple project teams of other software systems engineers and internal and outsourced development partners responsible for all stages of design and development for complex products and platforms, including solution design, analysis, coding, testing, and integration.

• Manages and expands relationships with internal and outsourced development partners on software systems design and development.

• Reviews and evaluates designs and project activities for compliance with systems design and development guidelines and standards; provides tangible feedback to improve product quality and mitigate failure risk.

• Provides domain-specific expertise and overall software systems leadership and perspective to cross-organization projects, programs, and activities.

• Drives innovation and integration of new technologies into projects and activities in the software systems design organization.

• Provides guidance and mentoring to less- experienced staff members.

Education and Experience Required:

• Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent.

• Typically 15+ years experience in software system development.

• Familiar with gaming industry

Knowledge and Skills:

• Extensive experience with multiple software systems design tools and languages.

• Excellent analytical and problem solving skills.

• Experience in overall architecture of software systems for products and solutions.

• Designing and integrating software systems running on multiple platform types into overall architecture.

• Evaluating forms and processes for software systems testing and methodology, including writing and execution of test plans, debugging, and testing scripts and tools.

• Excellent written and verbal communication skills; mastery in English and local language. Ability to effectively communicate product architectures, design proposals and negotiate options at senior management levels.

#LI-POST

Job -

Software

Schedule -

Full time

Shift -

No shift premium (Taiwan)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Software Quality Engineer - EU Data Center

Description -

Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

HP is looking for a Senior Software Quality Engineer to drive forward the quality strategy including test automation and best testing practices within an agile team.  The right candidate will have strong technical skills and have a passion for driving technical solutions that ensure quality of products from physical products to cloud solutions.

Responsibilities:

• Design and implement test cases, both manual and automated, to ensure quality of software solutions
• Implement and run manual tests to ensure complete quality of software applications and solutions
• Design, build and improve test infrastructure and automation framework
• Develop test tools to enable SQA to be able to analyze results and execute tests efficiently
• Designs quality assurance and test processes end-user applications and systems
• Writes and executes complete testing plans, protocols, and documentation for assigned portion of application
• Collaborates and communicates with management, internal, and outsourced development partners regarding test status, project progress, and issue resolution
• Represents the software quality assurance team for all phases of larger and more-complex development projects
• Provides guidance and mentoring to less- experienced staff members

Education and Experience Required:

• Bachelor’s degree or equivalent experience in Computer Science, Computer Engineering, or other related engineering fields
• Typically 5+ years experience

Knowledge and Skills:

• Demonstrated experience with designing test cases and processes
• Demonstrated experience and proficiency with Python programming
• Experience and/or strong understanding of IoT principles
• Experience with applications that interface with USB and Bluetooth connected devices
• Software testing methodology, including writing and execution of test plans, debugging, and testing scripts and tools
• Strong analytical and problem solving skills
• Experience with design for software and firmware running on multiple platform types
• Excellent written and verbal communication skills; mastery in English
• Ability to effectively communicate product architectures, design proposals and negotiate options at management levels

Job -

Software

Schedule -

Full time

Shift -

First Shift (Mexico)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Software Developer

Description -

This role is responsible for designing, developing, testing, and maintaining software applications that cater to specific user needs or business requirements. The role works collaboratively with cross-functional teams to create functional, user-friendly, and reliable software solutions. The role conducts testing, debugging, and troubleshooting to ensure that software applications are free of defects and meet high-quality standards.

Responsibilities
• Designs enhancements, updates, and programming changes for portions and subsystems of end-user applications software running on local, networked, and Internet- based platforms.
• Analyzes design and determines coding, programming, and integration activities required based on general objectives and knowledge of overall architecture of product or solution.
• Investigates and resolves technical issues reported by users or identified during testing and usage.
• Writes and executes complete testing plans, protocols, and documentation for assigned portion of application.
• Collaborates with cross-functional teams, including product managers, designers, and quality assurance teams, to implement new features and functionalities in software applications.
• Allocates resources to complete programming projects, and designing detailed plans to ensure applications are functioning properly.
• Leads a project team of other software applications engineers and internal and outsourced development partners to develop reliable, cost effective and high quality solutions for assigned applications portion or subsystem.
• Collaborates and communicates with management, internal, and outsourced development partners regarding software applications design status, project progress, and issue resolution.
• Represents the software applications engineering team for all phases of larger and more-complex development projects.
• Keeps up with the latest industry trends, technologies, and best practices in software development to stay current and improve skills.

Education & Experience Recommended
• Four-year or Graduate Degree in Computer Science, Information Systems, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in applications engineering, programming, or a related field or an advanced degree with 3-5 years of work experience.

Preferred Certifications
• Programming Language/s Certification (Java, C++, Python, JavaScript, or similar)

Knowledge & Skills
• Agile Methodology
• Amazon Web Services
• Angular (Web Framework)
• Application Programming Interface (API)
• Automation
• Computer Science
• DevOps
• Docker (Software)
• Full Stack Development
• Java (Programming Language)
• JavaScript (Programming Language)
• Kubernetes
• Microservices
• Microsoft Azure
• Python (Programming Language)
• React.js
• Scalability
• Software Development
• Software Engineering
• SQL (Programming Language)

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity
• Responds to moderately complex issues within established guidelines.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Software

Schedule -

Full time

Shift -

No shift premium (Poland)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Field Technical Service Representative

Description -

This customer facing, non-exempt HP Printer field break/fix position provides a wide range of hardware support and related services specifically to HP’s Print Products customers. This position will be based onsite at the customer in the Sacramento, CA Area. This is not a remote position. Valid CA drivers license is required.  This is a team-based group of self-starting, technical/mechanical delivery professionals. Each member of the team performs installation, repair and relocates various types of HP printers and related technology on customer sites, within a defined geography.  A fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful and determined for success.

This ever changing environment presents each team member with various daily events that educate customers about the technology, manage critical service events, and interact with multiple levels of both HP and customer management/teams. These teams are responsible for completely satisfied customers and helping to grow HP’s business in a profitable manner and within budget. It is imperative that the Field Service Rep. understands the financial aspects and business impact of what they deliver, how and why. Typical types of reactive, on customer site, service events include, but are not limited to: Configuring hardware, software and simple network components, install, unit repair, and working with escalation personal performing and assisting in technical action plans to remediate print issues

Demonstrated core competencies of success in this position are:

• Strong mechanical aptitude, working with tools and various alignment apparatus.

• Alignment with customer’s business needs while maintaining HP’s contractual commitments.

Requirements:

• Able to bend, crawl, stoop, sit, lift and move 50 pounds of weight.

• Availability to work both scheduled and unscheduled overtime.

• Participate in assigned work during non-traditional workdays, holidays and shift work.

• Onsite customer facing experience.

• Technical/mechanical printer hardware repair experience.

• Demonstrated technical/mechanical aptitude for learning new technology.

• High School diploma or equivalent, plus additional hardware technology training. College preferred.

*Dress: Business Professional: Black slacks and blue collared shirt.

• Background checks will be completed. This may include, but not be limited to employment history, education, drug, credit and sex offender registries. It is also dependent on customer agreements. You may be called anytime during your employment to participate in a background check.
 

Responsibilities:

• Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met.
• Handle Customer-relation problems promptly and appropriately, escalate issues according to established procedures.

Knowledge and Skills:

• Thorough knowledge of organization and policies.
• Comprehensive business, technical, or functional knowledge, as well as basic project management skills and communication and analytical problem-solving skills.
• Ability to build and maintain ongoing relationships with customers, peers and support partners.
• Ability to perform while under high-pressure situations.

Job -

Services

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

75%

Relocation -

No

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

ACS Software Solution Program Manager

Description -

HP offers a comprehensive benefits package, including:

•Dental insurance

•Disability insurance

•Employee assistance program

•Flexible schedule

•Flexible spending account

•Health insurance

•Life insurance

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The typical base pay range for this role across the U.S. is $137000 - $211000 annually with additional opportunities for pay in the form of bonus and/or equity. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

Job -

Engineering

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

25%

Relocation -

Not Specified

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Personal System Markets Business Operations Analyst

Description -

As part of the PS CO facing team, is accountable to collaborate with PS Market Category Leads and their teams to deliver against PS market attainment, cost and inventory goals and drive the proper order prioritization within a given market; along with adequate linkage to the Customer Operations for PS execution related questions.

You will work with business category organizations of targeted markets to help optimize the revenue of our personal systems. You will be the trusted advisor on supply chain topics to the country teams as well as the advocate of markets teams to the broader supply chain organizations.

Job contents will be adjusted based on selected candidate profile.

Focus on Poly Business.

Main Responsabilities:

• Attainment optimization:
  • Be a reliable partner to deliver FNUB and HOI numbers against defined goals. Execution of the revenue plan : weekly reporting of the targeted market. Be a strong advisor to market category to achieve those goals. Weekly market reviews in place
  • Coordinate accurate exit projection for MS, FNUB and HOI in transit with relevant stakeholders.
  • Advise market teams on best action to take to optimize the production and shipment of orders
  • Recommend on optimal mode of transport

• Best Customer Experience: on time orders shipment and proactive communication
  • Manage Execution for NA market
  • Manage and prioritize customer backlog Order
  • Backlog monitoring & optimization: focus on backlog release + aged backlog
  • Prepare and follow up on customer deals
  • Collaboration with Cust Ops team end Logistic when needed.
  • Manage and follow up on silver bullet escalations

• Continuous process improvement

 Education and Experience Required:

• Typically 4-6 years of experience in a supply chain function.

Your profile

• Experience in supply chain and/or business management functions
• Good business acumen
• Strong understanding of supply chain processes, and operations and strategy
• Analytic and synthetic skills
• Advanced user on excel (analysis and reporting activity)
• Strong communication and reporting skills;
• Fluent in English.
• Risk and exposure assessment, ability to anticipate
• Knowledge of NA SC processes is a plus.
• Knowledge of PBI is a plus.

Job -

Supply Chain & Operations

Schedule -

Full time

Shift -

No shift premium (Mexico)

Travel -

No

Relocation -

No

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Manager - Software Quality Engineering Automation

Description -

HP is looking for a Manager – Software Quality Engineering who will lead a team of talented engineers to automate testing for HP’s Poly software applications.  The Manager – Software Quality Engineering should have several years of testing experience and a strong understanding of QA process, specifically around test automation.  The right candidate will work collaboratively to establish and improve the overall QA process.

Responsibilities:

• Provides direct and ongoing leadership for a team of individual contributors designing and implementing quality assurance and test processes and coordinating projects for end-user applications, systems software, and firmware running on hardware, local, networked, and Internet-based platforms

• Manages headcount, deliverables, schedules, and costs for multiple ongoing projects, ensuring that resources are appropriately allocated and that goals, objectives, timelines, and budgets are met in accordance with program and organizational roadmaps

• Communicates project status and escalates issues to direct managers, program managers, and internal and external development partners

• Proactively identifies opportunities for process improvement and cost reductions opportunities

• Provides people-care management for assigned team members, including hiring, setting and monitoring of annual performance plans, coaching, and career development; ensures that proper knowledge and career development tools are in place to support ongoing team member and process development

Education and Experience Required:

• University degree or equivalent experience in Computer Science, Computer Engineering, or equivalent technical area

• Typically 5 or more years of related work experience, including 1+ years of people management and /or Lead Engineer experience

Knowledge and Skills:

• Demonstrated experience developing and maintaining scalable automation platform and tests for software applications

• Demonstrated Experience with Python and/or Java

• Demonstrated experience with automation through REST API

• Demonstrated knowledge or experience with software quality metrics an dashboards

Job -

Software

Schedule -

Full time

Shift -

No shift premium (Poland)

Travel -

Not Specified

Relocation -

No

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Field Technical Consultant - Site Print

Description -

HP has been serving the AEC industry over the last 30 years through market indicating technology solutions in areas like workstations and large format printers.

HP is working on new solutions to improve productivity in construction, including applying robotics and artificial intelligence in the construction site to streamline information flows and boost the efficiency of current manual processes.

Come be a part of HP’s Construction Services team as we transform how construction site layouts get made using HP’s new construction layout robotic solution – HP SitePrint.

We have an outstanding opportunity for you to join our HP SitePrint organization (https://www.hp.com/usen/printers/site-print/layout-robot.html ) as a Field Technical Consultant to scale the business. Within our team, you will get to work with all the cool new technologies that we have in one of the most creative businesses at HP.

Today HP is a fortune 50 company with over 50,000 employees worldwide across 190 countries. HP is about innovation, it’s who we are and what we have been doing since 1939. We keep reinventing ourselves, jointly we challenge convention, pushing each other to surprise the world.

Key responsibilities

• Apply technical knowledge to advise, train, demonstrate and operate the HP SitePrint technology.
• Integrate technical knowledge and business knowing to create solutions for customers.
• Resolve technical incidents externally within the field and/or technical application area.
• Work with internal development team and external construction services team members to resolve more complex or cross-technology incidents.
• Identify potential escalations and alert management and program stakeholders proactively.
• Proactively and reactively provide solutions to partners and end-users to prevent problems from occurring when using the SitePrint technology in various field applications.
• Apply or deploy HP solutions to meet moderately complex customer needs. Balance internal needs with customer needs within defined parameters.
• May identify additional services that could hint to future service revenue growth.
• Build strong relationship with management in assigned accounts.
• Influence delivery decisions on assigned account plans.
• Manage small service and customer experience centric projects/programs in the team, including Service Lifecycle Requirements within the region in coordination with the Global Business Unit.
• Responsible for helping define and establish in-region service infrastructure to fulfil HP SitePrint service strategy, including, but not limited to service parts, bench-repair, whole unit exchange, knowledge management, training. • Drive Customer Expectation management as part of escalation process. • Responsible for implementing part or all the technical solution to the client, in accordance with an agreed technical design. • Participates in the customer or partner engagements, to ensure onboarding, training, and overall service solution readiness. • Provides Post-Sales service and verify to customers/partners on the HP SitePrint solution.
• Provides technical leadership on specific integration activities associated with services.
• Creates and contributes to knowledge tools and communities and ensures project learnings are documented and shared with internal and external stakeholders

Education and experienced required

• Bachelor’s degree preferred or associate degree holder (technical field) with 4-6 years working experience in construction related fields desired.

Knowledge and Skills

• Has construction industry experience. Civil Engineering/Surveying, Site layout, BIM, site project management are preferred, especially where new application specific technologies have been introduced and used.
• Active listening skills and ability to adjust messages to audience level
• Problem-solving skills (proactive, reactive and creative).
• Project management, communication, and analytical skills.
• Able to identify, propose and implement operational efficiencies.
• Has ability to perform/drive resolution of problems on combinations and interactions of products.
• Ability to apply technology and consulting to solve a client business problem.
• Able to communicate and present complex issues with assurance and confidence. 
• Demonstrates the use of consulting skills including questioning, listening, ideas development, permission and rapport, and influencing.
• Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements. • Owns and produces customer documentation.
• Ability to translate technical details into concise and easy to know written form.
• Ability to translate verbal requirements from face-to-face client meetings into requirements documents, statements of work, and proposals.
• Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate.
• From the requirements, able to develop a high-level design or plan, and then estimate the amount of effort required to deliver.
• Ability to work with a team to provide written responses to technical proposals and /or reports/documentation for delivery.

Travel

• 50% of the time (25% within the country, 25% abroad, mainly to Spain, but not only) ** Availability to work on construction sites is a must. **

Why HP Australia?

• Australian Market Leader across PC & Print
• A wide and varied product portfolio to market
• Recognised globally as an Employer of Choice and certified as a Great Place to Work 2023
• Cultivates and encourages a diverse and inclusive culture with multiple Business Impact Groups
• Gold Level, Skilled Workplace Accreditation from Mental Health First Aid Australia
• Market Leading Mentoring Program
• Recognised and one of the world’s most sustainable companies
• Wellness Programs
• Flexible work environment
• Supportive team culture
• Also encourage Aboriginal and Torres Strait Islander people looking to start or continue their career in HP.

Thanks for taking the time to review our available position, if you think it is a match for your experience and interests please apply today – we are eager to learn more about you!

#LI-POST

Job -

Services

Schedule -

Full time

Shift -

No shift premium (Australia)

Travel -

50%

Relocation -

No

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Specialist, Software Developer (Link)

Description -

Uses applicable programming language and technologies, writes code, completes programming, and performs testing and debugging of applications. Completes documentation and procedures for installation and maintenance. Analyzes, designs, programs, debugs, and modifies software enhancements and/or new applications used in local, networked, or embedded computer programs.

Responsibilities

• Supports one or more software application development projects
• Designs detailed plans to ensure applications are functioning properly
• Works with other software applications engineers and internal and outsourced development partners responsible for all stages of design and development for complex products and platforms, including solution design, analysis, coding, testing, and integration
• Expands relationships with internal and outsourced development partners on software applications design and development
• Reviews and evaluates designs and project activities for compliance with applications design and development guidelines and standards; provides tangible feedback to improve product quality and mitigate failure risk
• Provides domain-specific expertise and overall software applications leadership and perspective to cross-organization projects, programs, and activities
• Drives innovation and integration of new technologies into projects and activities in the software applications design organization
• Provides guidance and mentoring to less- experienced staff members

Knowledge & Skills

• Advanced technical knowledge of complex software systems, including enterprise, middleware, firmware, and embedded systems
• Strong experience in software development, systems engineering, or software product management.
• Expert business acumen and knowledge of root cause analysis and problem detection
• Extensive experience with multiple software applications design tools and languages (such as Java,  C/C++, embedded systems, Linux environments, Android environment). Excellent analytical and problem solving skills
• Excellent analytical and problem solving skills
• Experience in overall architecture of software applications for products and solutions
• Designing and integrating software applications running on multiple platform types into overall architecture
• Evaluating forms and processes for software applications testing and methodology, including writing and execution of test plans, debugging, and testing scripts and tools
• Excellent written and verbal communication skills; mastery in English
• Ability to effectively communicate product architectures, design proposals and negotiate options at senior management levels

Scope & Impact

• Impact of decisions can often alter product timelines by multiple quarters
• Impacts efficiencies and delivery times across all software teams, takes responsibility for the quality of deliveries
• Proactively and effectively interacts and partners across different departments within and outside the software engineering function

Complexity

• Moderate to high

Education & Experience

• Bachelor's degree in relevant area or demonstrated competence. Typically 4 - 7 years

HP offers a comprehensive benefits package, including:

•  Dental insurance

•  Disability insurance

•  Employee assistance program

•  Flexible schedule

•  Flexible spending account

•  Health insurance

•  Life insurance

 

 

Per the CO statute, the estimated range of compensation for this job in that location, at the time of this posting, is $100-130,000.  This position may be eligible for incentive pay, for openings where this is applicable.

Job -

Software

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement