Pros: The best part is definitely the work flexibility. As an NBS Sales Supervisor, I often need to be out meeting clients across Ho Chi Minh City, and KONE's management trusts us to manage our schedules, which is great for work-life balance. There's a strong emphasis on teamwork within the sales department, and colleagues are usually supportive. You get good exposure to the latest elevator and escalator solutions in the building and construction industry, offering great learning opportunities and
Cons: While work flexibility is good, during peak periods or when chasing large tenders, the workload can become quite demanding, sometimes making it tough to maintain an ideal work-life balance for a sales professional. Additionally, some internal approval processes for complex deals or large projects can feel a bit drawn out. This occasionally delays client responses in a competitive market, which could be streamlined for better operational efficiency.
Advice to Management: I'd suggest continuing to champion and perhaps formalize the flexible work arrangements, as they're a huge asset for sales roles and employee retention in a fast-paced city like Ho Chi Minh. Further, looking into optimizing and potentially speeding up some of the internal approval workflows for
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Pros: KONE offers excellent work flexibility, which has been incredibly helpful for me as an LD Business Partner to manage my schedule effectively and balance personal commitments. The team environment here in Bangkok is very supportive and collaborative; I've learned a lot from my experienced colleagues in this multinational company. There’s a strong emphasis on continuous learning and development, which is fantastic for career growth in the elevator and escalator industry. Management generally
Cons: While work flexibility is a major pro, the approval processes for new training initiatives can sometimes feel a bit drawn out, especially when coordinating across different regional teams. This can occasionally impact project timelines. Also, during peak business periods, the workload can become quite demanding, which, despite the flexibility, can sometimes make maintaining work-life balance a bit challenging.
Advice to Management: I'd recommend looking into streamlining some of the internal approval processes for L&D projects to enhance efficiency and reduce potential delays. Improving cross-departmental communication could also help teams better anticipate and manage peak workloads. Continuing to invest in employee
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Pros: I really appreciate the emphasis KONE puts on safety and the strong team environment among Field Service Technicians. Everyone's willing to help out, which is crucial when you're working with complex equipment like elevators and escalators in the industrial sector. The training programs are solid, giving me the skills I need. I also value the job security that comes with being part of a global company in a critical service industry like this. My schedule generally allows for a good work-life
Cons: While the work-life balance is generally good, there are definitely periods, especially during urgent call-outs or major installations, where the workload can get pretty intense. Sometimes getting approvals for non-standard parts or procedures can feel a bit slow, which can delay service delivery and make scheduling tight. Also, career progression paths aren't always super clear unless you actively seek them out; you have to be proactive about your own development.
Advice to Management: Continue to streamline the approval processes for parts and non-standard procedures to improve efficiency. It would also be beneficial to clarify and communicate career progression paths more explicitly for Field Service Technicians within the elevator and escalator industry.
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What's it like working in category management at KONE, a global elevator and escalator company?
My experience in category management at KONE has been great, providing deep insights into the manufacturing and supply chain within the
elevator industry. It's a large, global organization with opportunities to impact procurement strategies.
What's the typical workload like for a Field Service Technician at KONE in the US?
It can be demanding, with many service calls in a day, but there's flexibility if you manage your time well. KONE, a large global company in the elevator and escalator industry, generally expects a good pace from its field teams.
Does KONE provide home office equipment for their remote roles in the elevator and escalator industry?
Yes, when I joined KONE, a global company of over 60,000 employees, they provided a stipend to help me set up my home office for my engineering role, ensuring I had the necessary equipment to work effectively from home.
What is the typical commission structure for sales roles at KONE, a large global elevator company?
As a sales professional at KONE, I've found the commission structure to be competitive, with clear targets tied to new equipment sales and service agreements. It's a performance-driven model that rewards exceeding quotas effectively.
What is the typical commission structure like for field service technicians at KONE in the US?
As a field service technician at KONE, my commission is tied to service contract renewals and upsells, with bonus targets based on customer satisfaction and equipment uptime, which is pretty standard for the elevator industry.
What kind of background checks does KONE perform for new hires in the elevator industry?
During my hiring process for a technician role at KONE, I underwent a standard background check that included employment verification and a criminal record check, which is typical for a large, global company like KONE.
How is the communication style at KONE, especially for those in operations roles?
In my experience at KONE, communication is quite direct and transparent, especially within the operations teams. There's a focus on clear, concise updates to ensure everyone in our global elevator and escalator company stays aligned.
What's the typical workload like for an elevator technician at KONE in the UK?
The workload can be demanding, especially during busy periods, but it's manageable. We often work in teams, supporting each other to meet deadlines across various sites for this global leader in the elevator and escalator industry.
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