Key Responsibilities

Briefing & Requirements Gathering

• Assist in gathering client requirements and translating them into clear, well-structured briefs for internal teams (creative/strategy/media/production)
• Support the briefing process to ensure all essential information is included:
  • objectives, audience, mandatories, formats, timelines, deliverables
• Help consolidate information across stakeholders so the team can execute smoothly

Project Coordination & Tracking

• Maintain trackers/status documents; ensure tasks, deadlines, and approvals are updated and visible
• Coordinate timelines, deliverables, and approvals across multiple stakeholders (internal + client)
• Proactively flag risks (scope, timing, missing info) and escalate early with proposed solutions

Meeting Support

• Support meeting preparation: agendas, notes, action items, and follow-ups
• Help ensure meeting outputs are captured properly and closed out (owners + deadlines + next steps)

About the Role

We are looking for an enthusiastic and proactive HR Intern to support our People Engagement & Learning initiatives. This internship offers hands-on exposure to employee engagement, learning and development, wellness programs, corporate events, and HR operations. The intern will work closely with the HR team to create meaningful employee experiences while gaining practical HR knowledge in a dynamic and growing organization.

Key Responsibilities

Employee Engagement & Culture

• Assist in planning and coordinating employee engagement activities, wellness programs, festive celebrations, and company events.

• Support company-wide initiatives such as Sports Day, Annual Dinner, CSR activities, and culture-building programs.

• Prepare event communications, registration forms, attendance tracking, and post event reports.

• Coordinate logistics, venue arrangements, participant registration, and vendor communications.

• Assist in designing employee surveys and compiling survey results.

• Support internal communication campaigns and employee announcements.

Learning & Development

• Assist in coordinating training programs, workshops, webinars, and learning initiatives.

• Manage training registrations, attendance records, and training evaluations.

• Coordinate with training providers, participants, and internal stakeholders.

• Support HRDC claim documentation and training administration.

• Update and maintain training records, trackers, and learning databases.

• Assist in preparing training materials, certificates, and learning reports.

HR Administration

• Maintain organized filing and documentation for engagement and training activities.

• Assist with data entry, report preparation, and HR-related administrative tasks.

• Support employee onboarding activities and orientation sessions when required.

• Perform other HR-related duties and special projects assigned by the supervisor.

• Currently pursuing Bachelor’s Degree in Human Resource Management, Business Administration, Psychology, Communications, or related fields.
• Proficient in Microsoft Office applications (Excel, PowerPoint, Word).

• Familiarity with Canva, Microsoft Forms, or design tools will be an added advantage.

• Strong organizational and multitasking skills.

• Good communication and interpersonal skills.

• Detail-oriented, proactive, and willing to learn.

• Able to work independently and collaboratively in a team environment.

Talent Acquisition 

• Support management in workforce planning and organisational changes, ensuring proper communication and compliance with applicable requirements.
• Oversee and support end-to-end recruitment activities, including manpower planning, candidate sourcing, selection, and hiring processes.
• Manage onboarding processes to ensure all required documentation is completed accurately and within stipulated timelines.
• Continuously review and enhance recruitment and onboarding practices to align with organisational standards and best HR practices.
• Support the execution of probation and confirmation review processes in accordance with company guidelines.
• Monitor labour market trends and recommend suitable sourcing channels to meet evolving hiring needs.
• Coordinate and participate in employer branding initiatives and recruitment-related events.

HR Data & Administration

• Review and update employment contracts, offer letters, and related HR documentation to ensure compliance with applicable laws and internal policies.
• Assist in maintaining and monitoring records relating to statutory and labour law compliance.
• Oversee payroll-related data inputs, ensuring accuracy and timeliness for new hires, terminations, and employee data changes in the HRIS.
• Ensure accurate and up-to-date payroll inputs, including employee details and attendance records.
• Perform periodic reconciliations to ensure consistency and accuracy across payroll systems and Group HR databases.
• Ensure adherence to data confidentiality standards and compliance with data protection regulations

Industrial Relations

• Provide guidance on employment-related matters and resolve issues in accordance with company policies and legal requirements.
• Lead investigations and disciplinary processes independently, including recommending outcomes in line with company policies and legal considerations.
• Support the preparation of documentation and coordination for domestic inquiries or disciplinary hearings, where required.
• Liaise with external parties, including labour authorities, legal advisors, or relevant government bodies, on employment-related matters as necessary.
• Assist in monitoring and mitigating employee relations risks by identifying potential issues early and recommending appropriate actions.
• Provide advisory support to line managers on handling employee misconduct, performance issues, and workplace conflicts in a consistent and compliant manner.

Employee Relations

• Monitor employee feedback, engagement outcomes, and workplace trends, and provide recommendations to management for improvement.
• Promote a positive employee value proposition by supporting initiatives that enhance employee experience and workplace culture.
• Support audits, due diligence, or internal reviews relating to HR practices, policies, and employee management processes.

HR Team Development

• Responsible for development of HR team members through coaching, on-the-job guidance, and knowledge sharing to enhance functional competencies.
• Encourage a culture of accountability, collaboration, and service orientation within the HR team.
• Support succession planning and talent development within the HR function to ensure continuity and capability growth.

Annual performance Review

• Coordinate and administer the annual performance review cycle, ensuring compliance with timelines, guidelines, and approval processes.
• Maintain and update performance review templates, forms, and evaluation frameworks.
• Consolidate performance ratings and analyse trends to support management decision-making.

Others

• Ensure alignment between HR practices and overall business objectives to support organisational effectiveness.
• Assist in developing and implementing HR policies, procedures, and frameworks to strengthen employer governance and consistency.
• Support continuous improvement initiatives within HR processes, including system enhancements and process optimisation.
• Prepare HR-related reports and provide insights to support management decision-making.
• Oversee end-to-end management of foreign workers, including recruitment, coordination, onboarding, and repatriation processes. Ensure compliance with all applicable statutory and regulatory requirements (e.g., immigration, labour laws, levy payments, and permit renewals).

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist  at NielsenIQ, you create and deliver client outputs in a correct and timely manner.

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

Lead and grow IKEA Klang Valley as a strong and relevant market for the many people by driving commercial growth, operational excellence, people development and an inspiring customer experience across all customer meeting points.
The Store Manager plays a key role in strengthening the totality of the market through close collaboration across functions, leading with IKEA values, and creating sustainable long-term business growth.

Purpose of Job:

I am overall responsible for developing IKEA in the local store market, where the IKEA Store is one of my means to do this – it is not just about running and operating the IKEA Store. I build, lead and develop IKEA and The IKEA store in my local market in accordance with the IKEA vision, IKEA business idea and the IKEA Human Resources Idea to secure the short, medium and long­term growth, and profitability of our business. I do this by leading and inspiring my team to create and implement a store business plan that combines our national priorities with the local needs, thereby communicating a coherent and consistent message to our customers and local market consumers. My aim is to:

• grow our market share by making my IKEA store more accessible to the many people and encouraging existing customers to shop more frequently over time and new consumers to become regular customers. An excellent shopping experience is always top of mind.
• secure a competent and highly performing team and to attract develop and inspire our co-workers in order to position the IKEA retailer as the best employer in our local market.

Assignment:

Consumers/Customers

• I broaden our customer base, by positioning the IKEA retailer as the leader in life at home in my local market. I do this through securing a consistent implementation of the IKEA Concept and showing the depth and breadth of the IKEA range through relevant, affordable, functional, inspiring and sustainable home furnishing solutions.
• I take the IKEA national business plan and ensure our store plan is aligned to this while meeting our local consumer needs. Our aim is to communicate a consistent message to our consumers and sell the benefits and uniqueness of the IKEA idea, attracting consumers to our stores, and supporting the conversion of visitors into loyal, long-term IKEA customers.
• I ensure we actively work towards fulfilling the four tasks of the IKEA store: o to act as a highly efficient, and staffed, sales mechanism

o to show home furnishing solutions full of inspiring home furnishing ideas

o to serve as a well-qualified home furnishing specialist

o to provide a day out for the whole family.

• I regularly walk the store at different times of day and take the opportunity to actively engage with our customers and co-workers, I use the insights I gain from this to work with my team to help improve the shopping experience for our customers.
• I actively promote our social and environmental commitment in the local market and work with my team and our customers to understand how, together, we can contribute to sustainability.
• I work with my management team to ensure our stores are always safe, secure and healthy environments for visitors and co-workers.
• I am the IKEA spokesperson in my local market. It is my responsibility to ensure that our external communication reflects the IKEA vision and values.

Commercial

I lead, manage and inspire my team to grow our business with sustained long-term profitability. I do this by:

• working with my management team to ensure we identify and capitalise on business opportunities in our local market in order to grow our market share. I do this in line with our commitment to creating a sustainable life at home and being a good neighbour.
• securing the co-ordination of the store business plan process. I lead and inspire my team to work together to ensure that the store is steered towards common IKEA directions and objectives and that we identify and capture local potentials and opportunities. I secure the implementation of this plan and lead the follow-up and analysis of results. We use these insights to influence and guide our future plans.
• understanding our local market demographics, the economy, our competitors, consumers’ living situations and shopping behaviours. I use this knowledge to adapt costs and resources in order to meet our agreed financial goals, while growing our long-term profitability.
• working with my team and the country retail manager to evaluate our performance, in order to constantly improve our operational efficiency, which will benefit our customers and our business. I use benchmarking and best practice to achieve this.
• working with my team and my country retail manager to secure the effective implementation of tools, working methods and proven solutions and following up on these in order to maximise their impact and benefit.
• securing that we invest in projects that give a good return on investment. I do this by working with the country retail manager and my service office colleagues. We analyse the benefits and costs of proposed investments to ensure we effectively prioritise our investment plans in line with country priorities.
• ensuring we comply with our local and national legislative obligations.

People

• I am the leader of the IKEA HR direction in IKV stores. My responsibility is to create an environment where the IKEA culture is strong and where the diversity of our customers and co-workers is valued.
• I ensure that we focus on effective recruitment, competence development and job knowledge so that as a store we have well-informed, commercially focused co-workers who can support the retail processes.
• I provide an inspiring and motivating direction for my team and engage them fully in the tasks of becoming leaders in life at home and generating sales growth.
• I am committed to the development of my team and together we create their individual personal development plans to reflect their business and personal development needs. I support them in achieving these goals.
• I delegate responsibility to my team members to help them grow and develop, according to their individual ability and experience.
• I create an environment of trust by encouraging open, constructive, honest, two-way feedback with my team and other colleagues.
• I actively lead and ensure that I have in place a living succession plan.
• I set clear goals and expectations, and make time to follow these up with my team.
• I reward good performance and take action to improve poor performance.
• I encourage my managers to work as a team and network between stores in order to share good examples and successes.
• I actively work to encourage clear communication and co-operation between my managers and their matrix partners at the Service Office in order to share good examples that will support our overall store development.
• I am responsible for my own development and look to my manager and my matrix for support in improving my competence.

Financial

• I ensure our store business plan supports the country business plan and focuses on our global commercial priorities.
• I set key performance indicators (KPIs) for my team based on the achievement of our country goals in the team’s specialist areas.
• I constantly monitor our performance against IKEA objectives and agreed goals. I adapt and take action accordingly to achieve them.
• I evaluate the return on investment of any store initiatives to ensure value for money and the achievement of our stated objectives.
• I ensure all store initiatives grow our business and support the sustaining of long-term profitability.
• I control costs by working in a lean, simple and cost-conscious way using good examples and encouraging my team and my colleagues to discover even more effective ways of working.
• I secure that purchasing is made according to the principles defined in the Purchase Policy:

• Operational participation in procurement projects
• Compliance of Retail Purchase Toolkit (if applicable), IWAY and signed agreements

1. Measure and cut textile pieces from trolley to specification for the pocket maker.
2. Assist the pocket maker with pocket wrapping, hanging, and turn-back operations.
3. Conduct quality checks on textile cuts to ensure they meet specifications.
4. Maintain the pocket station in a clean and organised state, following 5S practices, including lifting and stacking insulation rolls as required.

PURPOSE OF THE ROLE & RESPONSIBILITIES OF THE JOB

As a sales leader for IKEA Malaysia, you will take ownership for a specific portfolio of HFBs to drive long term sales growth and optimise profitability across your range. You have a deep understanding of your product range, your national market & competition, your consumers, and your internal commercial opportunities. You will develop and create commercial actions, secure competitive pricing and ensure the preconditions are in place to deliver our volume commitments to the total IKEA value chain.

You will develop a close collaboration and partnership with the IKEA stores and other IKEA sales channels (Physical, Digital and Remote CMP's) to ensure that everyone understands the plan and how to present the range in the most commercial way. You will proactively foster a supportive matrix relationship with the Shopkeepers and Sales Managers in the IKEA stores to execute the action plans, understand performance and act on commercial opportunities throughout the year.

You will build a strong relationship with your colleagues in Inter IKEA/IKEA of Sweden to ensure that we understand and act on current trends and commercial opportunities, implement an efficient and market relevant range, and collaborate on the future development of the IKEA product range.

You will work closely with colleagues in the Malaysia Service Office and Ikano Retail on topics that will support our business plan deliverables. This will include, but not limited to: develop range presentation guidelines, formulate external communication and Marketing approaches, execute supply & availability actions, address training and competence development needs, co-create commercial calendar and activation plans, and follow up on KPI's and financial performance metrics to deliver to our agreed goals.

Get to Know the Role

This is a unique opportunity to help shape a high‐growth company operating in a fast‐paced and dynamic global industry.

As Communications Manager / Senior Manager (Product), you will work with multiple stakeholders - and are highly collaborative while retaining a strong sense of ownership. You are an independent thinker and problem solver, able to make sense of ambiguity.

You love to tell stories, whether to media, on social or other channels. You are proactive in reaching out to find stories, shape a clear and compelling narrative for Grab, and lead the development and execution of creative, impactful communication strategies across Southeast Asia.

You should have a strong track record of developing and executing programmes from the ground up, with proven results. You are comfortable with data and able to translate it into interesting insights for external audiences. You are strong in writing, critical thinking, and can think ahead and anticipate issues.

You will be an individual contributor, reporting to the Head of Corporate Communications. It is a fully onsite role, based in either Malaysia or Indonesia.

The Critical Tasks You Will Perform

• Contribute to shaping Grab's corporate brand and equity story
• Develop and implement a regional communications programme that showcases Grab tech and product, including organising regional media and influencer events, and enabling country PR teams to drive local announcements for Grab corporate, tech and product updates
• Manage thought leadership programmes for Grab executives
• Build and maintain strong regional media relationships
• Handle issues management
• Oversee the review process for external communications and create multi-format content development for owned channels
• Track PR outcomes according to budget and business requirements

Get to Know the Team

GrabMart is Grab's premier on-demand daily essentials and grocery delivery service, bringing everything from local storefronts to our customers' doorsteps. Operating within Grab's massive ecosystem, our mission is to deliver unmatched speed, convenience, and reliability to millions of consumers across Southeast Asia.

Get to Know the Role

As the Manager of Supply Chain Operations Excellence, you will design, implement, and scale world-class standard operating procedures (SOPs) across our qCommerce network of dark stores and distribution centers.

Serving as the champion for operational excellence, you will lead continuous optimization efforts to drive measurable improvements across our core supply chain metrics, including reliability, lead time (LT), and Service Level Agreements (SLAs).

You will report to Head of Supply Chain and be based onsite at Petaling Jaya office.

The Critical Tasks You Will Perform

• Standard Work & Process Design: Design, document, and enforce standard work (SOPs) for all in-store and warehouse fulfillment activities, including picking, packing, counter handover flow, and outbound processes.
• Operational Excellence (OE) Implementation: Strengthen in-store operations by designing and rolling out roles like the 'store captain' to push for operation quality and ensuring adherence to key performance indicators like pick/pack/ready on time metrics.
• Continuous Optimization: Identify and address process bottlenecks and inefficiencies across the supply chain, such as reducing store operation lead time by redesigning outbound processes or optimizing manpower planning.
• Performance Monitoring & Improvement: Build and utilize monitoring tools like the operation performance center and dashboards to monitor operational metrics, review alarms, and manage critical systems.
• Last-Mile Fulfillment Optimization: Lead the continuous improvement of last-mile delivery processes, including rolling out new fulfillment orchestrations to improve reliability.
• Warehouse and Dark Store Layout Design: Lead the end-to-end design, implementation, and optimization of dark store and distribution center layouts (e.g., racking, cold chain/chiller placement, inbound/outbound zones) to maximize space utilization, minimize pick travel time, and improve material handling efficiency.
• Risk & Incident Management: Set up response mechanisms to address force majeure events (e.g., heavy rain, floods) and proactively manage potential incidents to maintain reliability and meet SLAs.

Key Performance Indicators (KPIs)

Performance will be measured against critical OE metrics, including:

• Reliability: Order Completion Rate, Completed Filled Rate, and Pax/Mex/Dax Request Cancellation Rates.
• Lead Time (LT): Create to Delivery time, and breakdown metrics such as Accept to Ship LT and Accept to Pick Start LT.
• SLA & Compliance: Ship On Time Rate, Deliver On Time Rate, and MOR Adoption Rate.

We are looking for a proactive and detail-oriented HR Intern to support the Human Resources team in daily administrative tasks, employee engagement initiatives, and HR operational activities. This internship offers valuable exposure to various HR functions including recruitment, onboarding, co-worker experience, HR administration, and event coordination.

The intern will work closely with the HR team and gain hands-on experience in a fast-paced and collaborative work environment.

Responsibilities

• Assist with HR administrative tasks including maintaining records and documentation.
• Support recruitment coordination such as scheduling interviews and tracking applications.
• Help organize employee engagement activities and internal events.
• Assist with onboarding and general HR documentation.
• Provide administrative and project support to the HR team when needed.

What We Do  

We are focused on design and development of next generation firmware architecture and algorithms to deliver high performance and cost-efficient enterprise Hard Disk Drive (eHDD) products. As part of the globally diverse R&D team, you will be working in an Agile development environment with opportunity to learn and grow in multiple disciplines.   

This position is based in Western Digital Tech and Regional Center (M), which is a Center of Excellence located in Petaling Jaya, Malaysia. 

What You Will Do

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Design, develop, test, integrate and maintain quality firmware for eHDD using best practices like unit test, CI and Agile methodologies.  
• Design and implementation of data structures, software algorithms, data path, and drivers for hardware cores using latest standards C++ and Python.   
• Participate in significant technical investigations from problem statement to conclusions.  
• Creates design documents pertinent to the various phases of firmware development. 
• Devise strategies for in-depth functionality and compatibility testing of complex drive features. 

This position is part of our Early Career program at WD. Our Early Career program is designed to support individuals beginning their professional career by providing the foundational training through a structured onboarding, mentorship, and development curriculum.

Planner 2 - Production Control

We are seeking an experienced Planner 2 to join our Production Control team. In this role, you will be responsible for developing and maintaining production schedules, optimizing inventory levels, and ensuring efficient coordination between planning, production, and supply chain functions. You will play a critical role in meeting customer demand while minimizing costs and maximizing operational efficiency.

Key Responsibilities:

• Develop and maintain accurate production schedules based on demand forecasts, inventory levels, and production capacity
• Monitor and analyze production metrics, identifying bottlenecks and recommending process improvements
• Coordinate with production, procurement, and logistics teams to ensure timely material availability and on-time delivery
• Prepare and present production reports, forecasts, and performance dashboards to management
• Collaborate with sales and customer service teams to address demand changes and special requests
• Utilize planning software and systems to track production status and generate scheduling reports
• Support continuous improvement initiatives to enhance planning accuracy and operational efficiency
• Communicate effectively with cross-functional teams to resolve scheduling conflicts and production issues

We're looking for a detail-oriented and analytical Planner 2, Production Planning to join our production planning team in Petaling Jaya, Malaysia. In this role, you will be responsible for developing and executing production schedules that optimize our manufacturing operations while ensuring efficient resource utilization. You will work collaboratively with cross-functional teams to analyze demand forecasts, manage inventory levels, and drive continuous improvement in our production processes.

• Develop, maintain, and update production schedules based on demand forecasts, inventory levels, and manufacturing capacity
• Analyze production data and key performance indicators (KPIs) to identify trends, bottlenecks, and opportunities for optimization
• Coordinate with manufacturing, supply chain, and procurement teams to ensure alignment on production plans and timelines
• Monitor inventory levels and adjust production plans to balance supply and demand effectively
• Prepare comprehensive production reports and performance analysis for management review
• Manage and maintain production planning systems and databases to ensure data accuracy and accessibility
• Identify and resolve production constraints and scheduling conflicts in a timely manner
• Support capacity planning initiatives and resource allocation strategies
• Collaborate on continuous improvement projects to enhance production efficiency and reduce costs
• Communicate production status updates and forecasts to relevant stakeholders

We are looking for a passionate and proactive Marketing Intern to support our marketing team in executing campaigns, managing brand initiatives, and driving impactful projects. This internship offers hands-on exposure to real marketing activities, from strategy to execution.

Key Responsibilities:

• Support the execution of marketing campaigns across digital and offline platforms
• Assist in managing brand campaigns to ensure consistent messaging and brand identity
• Help plan and coordinate marketing materials (e.g., brochures, digital content, promotional materials)
• Conduct market research and competitor analysis to identify trends and insights
• Assist in analyzing campaign performance data and preparing basic reports
• Coordinate with internal teams and external vendors to ensure smooth implementation of marketing activities

Projects & Learning Exposure:

• Assisting in product launch activities, including preparation and coordination
• Supporting internal and external event planning (roadshows, exhibitions, corporate events, etc.)
• Coordinating and executing marketing plans and promotional activities
• Contributing to PR initiatives, including drafting press releases and supporting media coordination

• Responsible for operational level understanding of the requirement of the client/customer,
• Site visits, site feasibility & solar systems design and complete execution.
• Able to check site feasibility and provide the best suitable option for enhancing suitability.
• Designing of arrangements of the solar panels for Rooftop & Ground Mounted and other various supported Electrical equipment with selection of cables for plant including layouts of schematic diagrams.
• Assist on the calculation of technical Sizing, BOQ/BOM.
• Drawing/document submission/approvals, scheduling, factory inspections, proving the guaranteed prepared a generalized check list for review of all standards.
• End to end execution of solar projects (Rooftop & Ground Mounted) and Service Support.
• Having knowledge of IS & specifications needed for the designing and execution of solar projects.
• Having knowledge of PVSYST or similar software and should have good knowledge for conducting all essential tests required in entire Solar Project Execution.
• Maintaining of files and documents as back-up for estimate figures, including current (accurate) information on prices from suppliers through direct contact, sales brochures, price lists.
• To provide with up-to-date weekly / fortnightly status report.

• Currently pursuing a Bachelor’s Degree in Electrical Engineering, Renewable Energy, Mechanical Engineering, or a related discipline
• Preferred internship duration of 3–6 months
• Able to commence internship immediately or within a short notice period

NielsenIQ’s Operations Client Partner takes data from retailers and transforms it into weekly deliverables that provide our clients with sales and distribution insights. We’re a fun, smart team full of curious minds who are constantly learning from each other and from our clients. We’re a global company operating in 100+ markets, which means your career could go anywhere.

We put our clients at the centre of what we do, underpinned by NielsenIQ’s values of Integrity, Responsibility, and Passion. We work hard, and everyone contributes to a team-oriented environment of learning and fun. NielsenIQ also places great importance on giving back to the community. In fact, we take a day out of the office every year to contribute to community initiatives and provide opportunities to get involved in company programs that promote social good, social outings, as well as personal health and wellbeing.

Within Operations, your role is to support the needs of our clients in various ways, from answering queries to translating client needs into technical specifications and then working with stakeholders to ensure timely and accurate deliveries.

Acts as front and face for the operations team, both internally towards our Client Services team and directly with Clients: 

• Acts as front-facing point of contact for client queries related to operational deliveries 

• Initial analysis of client requests and raises tickets brought by Clients or Client Services through the appropriate channel 

• Proactively manages communication with client/client services team around potential delays, risk to delivery and impact of changes to client deliverables 

• Manage client expectations regarding operational technical possibilities around our product offerings and data quality 

• Communicate operational improvement initiatives in a clear and understandable manner to internal stakeholders and your clients 

Responsible to lead and drive the operational design, solutioning and delivery of client requests: 

• Capture client requirements around client delivery setups and adaptations, interpreting the client's needs and working with different stakeholders to provide the best solution 

• Responsible for acquiring information on feasibility/ timelines/ costing for changes/customizations for new setups and change requests 

• Investigates / problem solves to resolve issues/discrepancies and escalates to the appropriate team where required 

• Monitor clients' tickets and take appropriate actions to ensure on time and on quality execution, as well as prompt escalation/communication if potential issues arise 

• Ensures delivery of changed/new client deliveries as per agreed criterias. This may require the execution of a final quality check/validation prior to delivery. 

• Setup and maintain your client's delivery specifications using the Change Order Forms 

• "Advocate" of clients to constantly improve our technical solutions by critically questioning existing solutions and processes in order to meet our competitive position as market leader 

• Build knowledge to become Knowledge Champion as per Client Allocation sheet 

• Support/Execute on Business as Usual Administration and Project Tasks

Tasks:

• Assist cost analysis, simulations, and forecasting for various HR cost centers to support the development of the Business Plan. 
• Assist in Cross charging activities
• Support C/HRR on overall Country Human Resource topics including but not limited to Learning and Development and Resourcing
• Support Human Resource digitalization projects, including data migration and process documentation. Assist in identifying process improvement opportunities.
• Assist in creating engaging media content for recruitment, Human Resource events, and employer branding initiatives to attract top talent. This includes developing written content, sourcing compelling visuals, and ensuring alignment with C/HRR overall communication strategy.

Projects:

• Assist with Human Resource Department process improvement projects
• Digitalization and Automation of Human Resource processes
• Human Resource Policy Research & Development

The Data Processing Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories. To create and deliver client outputs in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues.
• This role is to support Korea Market.

Features of the MT Program

• One year program
• Structured training curriculum includes but is not limited to specific business, management, operations and personal development areas
• Mentorship from senior
• Exposure to all aspects of the business
• Opportunity to join teams across various projects
• Career advancement and networking opportunities

Get to Know the Team

We are the architects of the marketplace economy. We design the blueprints, incentives, and clearing mechanisms that power the platform. We combine rigorous economic theory with data science to solve the fundamental coordination problems of the on-demand economy—balancing supply, demand, and price in real-time.

We do not just analyze the market; we shape it. We foster a culture where you have the freedom to explore. We balance the optimization of our current systems with a goal of solving the open-ended, foundational questions to define the next horizon of our growth. We want to leave a lasting impact on the ecosystem of drivers, merchants, and passengers who rely on our equilibrium every day.

Get to Know the Role

We are looking for an Economist who can operate at the intersection of causal science and commercial strategy. You will be the bridge between theoretical rigor and real-world application. This role will report to Lead Economist (Data Scientist), Marketplace Strategy and base on site in our Petaling Jaya office.

You will go beyond standard A/B testing to "decode" the complex behaviors of our ecosystem. You will identify the hidden tradeoffs in every decision and mapping the second- and third-order consequences of our algorithms. Whether you are redesigning pricing principles or modeling labor supply elasticity, your work will provide the definitive "so what?" that guides our product roadmap and investment strategy

The Critical Tasks You Will Perform

• Architect Marketplace Mechanisms: You will own the economic logic for the main pillars of our platform (Supply, Growth, Pricing, or Dispatch). You will design the incentives and clearing mechanisms that keep our marketplace healthy and efficient.
• Decode Economic Behavior: You will build models to understand why users and partners make the choices they do. Your insights will move us beyond treating users as metrics, helping us build a more engaging, human-centric marketplace.
• Be the Authority on Causal Truth: You will apply quasi-experimental methods and structural modeling to safeguard the business from mistaking correlation for causation. You will ensure our biggest bets are backed by rigorous evidence rather than coincidence.
• Solve Big, Ambiguous Questions: You will help build the research agenda for the "unknowns" of our marketplace. You will investigate foundational topics—like long-run market dynamics, system efficiency frontiers, and partner choice architecture—to shape our multi-year vision.
• Simplify Strategy: You will distill immense complexity into clear, applicable mental models. You will partner with senior leadership to cut through the noise, helping them define the true goals and principles of the business.

Get to Know the Team

The Tech Governance team is essential for maintaining governance across Grab Tech's personnel, processes, and systems. We focus on implementing effective policies and controls while safeguarding company assets against risks. Our team values collaboration with multiple business stakeholders to enhance governance and drive continuous improvement in technology operations through innovative solutions.

Get to Know the Role

We are looking for a dynamic and strategic Tech Governance Manager to join our team. You will be reporting to the Head of Governance, and you will work with the Tech and Engineering Teams and other Governance, Risk and Compliance functions. You will lead Grab Tech's proactive governance initiatives — ensuring compliance, scalable control design, and cross-functional alignment.

You will base onsite in our Petaling Jaya office.

The Critical Tasks You Will Perform

• Lead the development and continuous update of our Technology Governance Framework, including policies, standards, and guidelines.
• Lead the identification and assessment of technology risks including AI-specific risks and defining controls to mitigate these risks.
• Collaborate with Tech and Engineering teams to ensure the systematic enforcement and automated implementation of controls within systems.
• Define metrics, systematically monitor and report on the effectiveness of governance controls and risk mitigation strategies to Leadership.
• Drive the integration of AI governance into existing tech governance, risk and compliance processes and tooling.
• Leverage and scale the use of AI-driven tools to automate governance operations, including automated compliance checks, controls monitoring, policy drafting, and automated evidence collection
• Be the control owner for technology controls, as the primary contact and subject matter expert for SOX audits and regulatory inspections.
• Oversee compliance with evolving industry regulations, and internal mandates, proactively adjusting strategies to mitigate exposure.
• Collaborate with multiple departments to integrate governance best practices into all technology projects and operations.
• Champion organisation-wide training and enablement programs to cultivate a strong culture of technology and risk awareness.
• Be an internal thought leader on the latest technology trends, AI ethics, and regulatory changes to future-proof our governance posture.

• You apply visual merchandising competence to strengthen the uniqueness of the IKEA identity in range presentation solutions in the store by working with store layout, range presentation and vitality.
• You actively contribute to the department action plan with initiatives that will grow the business and support long term profitability and execute the agreed plans in close co-operation with other functions.
• You use the knowledge of people's needs and dreams in the local market to plan and implement relevant, inspiring, affordable and commercial range presentation solutions that reflect a wide variety of styles, price levels, meet the many individual tastes and exceed our visitor's expectations.
• Keep visitors in mind when working on the shop floor, minimise disruption and remain aware at all times of the importance of safety and the visual impact for visitors.
• You secure high quality, simplicity, efficiency and cost consciousness in planning and implementing all range presentation solutions by applying national directions and using global tools, proven solutions and best practices.
• You actively contribute to gathering insights about store layout and range presentation and translating this knowledge into relevant and inspiring store solutions that will support a convenient shopping experience and reflect the local needs of life at home.
• You stay up to date with knowledgeable about home furnishing, retailing and trends in order to generate creative directions that inspire and surprise visitors with a strong visual impression.

Addditional Information:-

• Permanent Part Time position
• 30hours a week (maximum 6 working days in a week)

• You lead the IKEA Café, Bistro and Swedish Food Market as a strong communication mix to strengthen IKEA’s home furnishing business market position in the local market.
• You are accountable for the SFM/Bistro revenue and customer satisfaction goals towards IKEA Food Direction & Strategy, including financial performance i.e. gross profit, costs, man-hours planning, and productivity levels.
• You cooperate with the IKEA Food Management Team to enhance the link between the IKEA Restaurant & Café and the Swedish Food Market by taking actions to promote cross merchandising/communication.
• You are responsible for food preparation and the cash registry in ensuring adherence to the guidelines stipulated in IKEA Concept Documentation and IKEA Safety & Security Risk Manual.
• You ensure a safe working environment for co-workers and customers in accordance with prevailing local health and safety regulations and HACCP standards.
• You act in accordance with the IKEA Sustainability Direction and work with the team to take actions that contribute to sustainability, such as waste management.

Overview / Introduction 

Louis Dreyfus Company (LDC), established in 1851, is a leading global merchant and processor of agricultural goods with more than 22 000 employees worldwide. Our mission is to use our expertise and global reach to bring the right product to the right place at the right time, safely, reliably and responsibly. Thanks to our pioneering family heritage, we have constantly adapted through the years, overcoming obstacles and embracing change, with uncompromising determination and an enduring sense of responsibility. 

LDC’s values-driven, inclusive and international culture creates an environment where employees are empowered and developed in order to reach their full potential in a challenging and rewarding place to work. 

The Master Data team contributes to transforming finance processes and systems on a global scale. As part of our Global Finance Processes & Systems Optimization team (FPSO), you’ll be at the forefront of digitalizing our operations and driving the adoption of cutting-edge technologies like SAP S/4 HANA, Ariba, and PowerBi. You’ll play a pivotal role in our finance transformation journey. 

In this dynamic role, you’ll lead the expansion of our Master Data Management (MDM) model in Asia, enriching content, and ensuring top-notch quality controls. With LDC Group’s ambitious systems modernization roadmap and analytics digitization plan, you’ll be instrumental in validating core master data integration across various applications (Front & Back Offices, CRM) during rollouts, replacements, migrations, and M&A initiatives. You’ll also model new master data references and processes, ensuring robust governance. 

Collaborating closely with Data Technology & Analytics (DT&A) department (responsible for developments, configuration, and data migration operations), MDM Shared Business Services (SBS) (in charge of master data maintenance), as well as FPSO members from other streams, you’ll ensure the successful implementation and adoption of data standards and processes by business stakeholders. You will also act as the keeper of the Group practices and solutions and propose continuous improvements to fit business needs.  You’ll coordinate different on-going systems implementation projects in your respective master data scope. 

Main Responsibilities 

We are looking for a Master Data Business Process Owner for the Asia region to lead the following activities: 

Project Execution & Coordination 

• Coordinates across teams (Business, Rollout, Migration team) to ensure alignment on planning, mapping, and reconciliation 

• Coordinate resolution and questions within the BPO team and across teams as necessary 

• Manage resources (if assigned) 

• Leads status reporting on migration and cleansing activities  

• Uses standardized templates and Jira for tracking migration steps  

Data Migration 

• Acts as the central point for executing migration activities in sync with SAP S/4 Hana implementation program (BOLD) and front offices Data Migration Leads. 

• Overseas the full migration lifecycle: scoping, data collection, transformation, loading, and reconciliation  

• Validate approach for master data definition across systems and for migration activities including quality & consistency controls. 

• Review and validate pre- and post-migration data quality checks, especially for counterparties (e.g., name, address, tax ID, bank details)  

• Coordinates Group Master Data System (EBX) checks and data loads, ensuring proper interfacing with BOLD systems  

• Aligns with EBX Migration Team and MDM Business Process Owner for validation and publication of master data  

Data Integration 

• Acts as the central point for gap analysis for integrating MDM core model across applications (Front & back offices mainly) while understanding specific local requirements 

• Ensures compliance with MDM Core Model processes and country-specific requirements 

• Participates in Back & Front office Design decisions.  

• Collect and Validate Requirements: Gather and confirm requirements from business stakeholders to ensure alignment with organizational needs. 

• Collaborate with DT&A: Work closely with DT&A to develop a data model that meets the requirements of all stakeholders. 

• Drive gap resolution, identified during projects and continuous improvement activities by assessing their impact on the global Core model. Analyze and resolve specific local process and data requirements in collaboration with business and project teams with the support from MDM BPO. 

User Support & Change management 

• Train and Activate: Provide training to all impacted stakeholders and oversee the activation of new processes. Support the BPO team in understanding and presenting the MDM Core model and processes to local teams and facilitate knowledge sharing among MDM BPO team members. 

• Ensure Hypercare Support: Manage the hyper care period by offering quick solutions and support to users. 

The employee should have a good understanding of Master Data, appetite to interact with cross-functional & various project teams and have a strong process knowledge (best practices, key controls etc). He/She should also have a solid experience on IT projects, ideally related to Master Data processes for Accounting, Treasury, and Controlling. 

Experience 

7 years minimum of strong operational experience ideally mixing: 

• Master Data experience (processes, model, control framework, governance) across business applications (with strong focus on SAP) & other integration tools  

• Experience in IT projects: functional end-to-end process / organization / methodology design & deployment, project management and integration with other projects 

• Understanding of underlying system architecture, IT tools and IT implications 

• Experience establishing and maintaining effective working relationships with other business organizations; successful experience in working with diverse groups of people in a problem-solving environment. 

Other skills (Computer Skills, etc) 

• Exceptional organizational ability with a strong attention to detail 

• Strong ability to gather & analyze information, define problems and form an action plan. 

• Strong ability to manage stakeholders, convince, manage in non-hierarchical / project mode. 

• Evident ability to analyze and challenge workflows, being analytical and synthetic. 

• Strong organizational ability with a very strong attention to detail. 

• Strong sense of autonomy and ownership of this role. 

• Strong ability to work independently 

• Ability and flexibility to work across time zones 

• Excellent verbal and written communication skills. 

• Ability to work under time pressure and result oriented. 

• Ability to learn and apply new technologies.

Languages:  

• English (fluent, mandatory) 

Traveling: 

• Willingness to travel within the Group when required 

Academics 

Leading business school, Leading Engineer School, University degree in Business Administration with a major in: 

• Information System and/or  

• Finance/Accounting and/or 

• Process & organization management 

Or BSc with equivalent experience and project management/methodology certificate  

Diversity & Inclusion 

LDC is driven by a set of shared values and high ethical standards 

Diversity is part of our DNA. LDC strives to create a diverse and inclusive work environment where people can thrive regardless of gender, sexuality, ethnicity or background. 

Sustainability 

Sustainable value is at the heart of our purpose as a company 

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us 

• Business Process Compliance: Work with stakeholders to ensure that store operations meet IKEA’s safety standards, and compliance with standard operating procedures (SOPs), local legislation, and regulatory requirements.
• Risk Assessment & Mitigation: Identify, assess, and address safety and security hazards, process gaps, and implement preventive and corrective actions to mitigate risks.
• Leadership in Safety & Security: Lead the development, implementation, and monitoring of safety operating procedures and systems that align with IKEA’s requirements and local legislation
• Training & Development: Provide expertise on and develop training materials for co-workers and external partners to ensure adherence to safety and risk management protocols. Oversee ongoing training and audits related to safety and compliance.
• Emergency Response Management: Ensure readiness for emergency situations by coordinating with the store’s Emergency Response Team. Lead crisis management and emergency response efforts in alignment with the store’s plans.
• Risk & Compliance Culture: Promote a safety-focused culture by raising awareness and driving action throughout the store. Educate and empower co-workers and external service providers on Ikano’s Code of Conduct, Anti-corruption & Bribery Policy, operational procedures, and relevant local legislation related to health, safety, security, and the environment, fostering a culture of transparency and ethical behavior.
• Audit & Incident Management: Lead incident investigations and work with relevant teams to resolve safety issues. Ensure compliance with internal and external audits (Sec Check, insurance reviews, Wecheck, etc.).
• External Agency Relations: Represent IKEA in communications with external agencies (e.g., Police, Fire Brigade, Security Services) and ensure ongoing compliance with regulatory changes
  and requirements.
• Fraud Prevention: Identify areas of potential fraud and work with internal stakeholders to ensure proper controls are in place to mitigate risks.