- Business Process Compliance: Work with stakeholders to ensure that store operations meet IKEA’s safety standards, and compliance with standard operating procedures (SOPs), local legislation, and regulatory requirements.
- Risk Assessment & Mitigation: Identify, assess, and address safety and security hazards, process gaps, and implement preventive and corrective actions to mitigate risks.
- Leadership in Safety & Security: Lead the development, implementation, and monitoring of safety operating procedures and systems that align with IKEA’s requirements and local legislation
- Training & Development: Provide expertise on and develop training materials for co-workers and external partners to ensure adherence to safety and risk management protocols. Oversee ongoing training and audits related to safety and compliance.
- Emergency Response Management: Ensure readiness for emergency situations by coordinating with the store’s Emergency Response Team. Lead crisis management and emergency response efforts in alignment with the store’s plans.
- Risk & Compliance Culture: Promote a safety-focused culture by raising awareness and driving action throughout the store. Educate and empower co-workers and external service providers on Ikano’s Code of Conduct, Anti-corruption & Bribery Policy, operational procedures, and relevant local legislation related to health, safety, security, and the environment, fostering a culture of transparency and ethical behavior.
- Audit & Incident Management: Lead incident investigations and work with relevant teams to resolve safety issues. Ensure compliance with internal and external audits (Sec Check, insurance reviews, Wecheck, etc.).
- External Agency Relations: Represent IKEA in communications with external agencies (e.g., Police, Fire Brigade, Security Services) and ensure ongoing compliance with regulatory changes
and requirements. - Fraud Prevention: Identify areas of potential fraud and work with internal stakeholders to ensure proper controls are in place to mitigate risks.
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