Role Description:

• Responsible for providing engineering design support and solutions for crane systems and industrial lifting equipment within the assigned region. Ensures that designs meet technical specifications, safety standards, customer requirements, and company guidelines. Supports continuous product improvement and localization efforts.

Key Tasks :

• Design & Development: Create and modify crane and lifting equipment designs using CAD software, 3D software and adhering to engineering standards including global and regional requirements.
• Technical Support: Provide engineering support to regional sales, service, and project teams, resolving technical challenges during planning, installation, fabrication and operation.
• Compliance & Standards: Ensure designs comply with industry standards, safety regulations, and company quality requirements and Konecranes standard practices.
• Collaboration: Work closely with global and regional engineering teams, manufacturing, project and suppliers to ensure design safety, manufacturability and cost-effective solutions.
• Documentation: Prepare calculations, technical drawings, specifications, and reports for designs, ensuring accurate documentation for internal and customer use.
• Continuous Improvement: Identify design improvements, product optimizations, and efficiency enhancements, contributing to innovation initiatives.
• Project Support: Assist in engineering feasibility studies, quotations, and project planning for regional projects.
• Awareness of ISO 14001 & 45001 standard

What We Do  

We are focused on design and development of next generation firmware architecture and algorithms to deliver high performance and cost-efficient enterprise Hard Disk Drive (eHDD) products. As part of the globally diverse R&D team, you will be working in an Agile development environment with opportunity to learn and grow in multiple disciplines.   

This position is based in Western Digital Tech and Regional Center (M), which is a Center of Excellence located in Petaling Jaya, Malaysia. 

What You Will Do

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Design, develop, test, integrate and maintain quality firmware for eHDD using best practices like unit test, CI and Agile methodologies.  
• Design and implementation of data structures, software algorithms, data path, and drivers for hardware cores using latest standards C++ and Python.   
• Participate in significant technical investigations from problem statement to conclusions.  
• Creates design documents pertinent to the various phases of firmware development. 
• Devise strategies for in-depth functionality and compatibility testing of complex drive features. 

This position is part of our Early Career program at WD. Our Early Career program is designed to support individuals beginning their professional career by providing the foundational training through a structured onboarding, mentorship, and development curriculum.

Planner 2 - Production Control

We are seeking an experienced Planner 2 to join our Production Control team. In this role, you will be responsible for developing and maintaining production schedules, optimizing inventory levels, and ensuring efficient coordination between planning, production, and supply chain functions. You will play a critical role in meeting customer demand while minimizing costs and maximizing operational efficiency.

Key Responsibilities:

• Develop and maintain accurate production schedules based on demand forecasts, inventory levels, and production capacity
• Monitor and analyze production metrics, identifying bottlenecks and recommending process improvements
• Coordinate with production, procurement, and logistics teams to ensure timely material availability and on-time delivery
• Prepare and present production reports, forecasts, and performance dashboards to management
• Collaborate with sales and customer service teams to address demand changes and special requests
• Utilize planning software and systems to track production status and generate scheduling reports
• Support continuous improvement initiatives to enhance planning accuracy and operational efficiency
• Communicate effectively with cross-functional teams to resolve scheduling conflicts and production issues

To work on the following tasks with guidance:
1. To setup functional test system for product lines based on test specification (PAV) provided by PTE team
accordingly to following requirement:

• To track project budget and ensure equipment cost within the planed budget.
• On time delivery of test systems to the production line according to project milestone (include manage of equipment, hardware interface and mechanical jig and fixture purchase)
•  Release the test system according to Test System Release Procedure.
• To train and coach maintenance team to be able to handle test system breakdown more effectively and maintain test system in achieving FPY (NTF related FOR) and OEE target. (eg. Propose Preventive Maintenance plan, analysis tool of breakdown causes, Test System Setup guideline and test fixture and job design concept)
• Apply standardization in functional area to have lean process across projects.
• To participate in project meeting to clarify plant/ production requirement on test system.

3. Responsible on full test implementation according to test procedure according to PAV defined by PTE team
and achieve defined test coverage, make sure alignment and calibration process (such of flashing of
memory, tuner alignment/ calibration.) is in line with test procedure.

4. To support line for trouble shooting in test system.

5. General support on the following:

• To support operation on functional area performance in FPY, TFOR, OEE
• To analyze MIS data and coordinate improvement activities on test time reduction and machine efficiency.
• Early involved in new model concept discussion with PTE/CoC and TEF7, to ensure smooth handling from new project set up team after SOP.

6. Any other TEF7 related duties assigned to.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Commercial Strategy Development:

• Effectively execute established commercial strategies to achieve revenue targets and market penetration goals.
• Establish, document, and standardize operational workflows to ensure the sales team operate efficiently, minimize errors, and scale smoothly. 
• Analyze market trends, competitor activities, and customer needs to identify opportunities for growth.

Client Relationship Management:

• Build and maintain strong relationships with key clients, freight forwarders, and industry partners.
• Engage with clients to understand their needs and deliver tailored solutions, act as the primary point of contact for client troubleshooting and custom operational solutions. 

Sales and Freighter Management:

• Oversee sales activities  to achieve and exceed sales targets through proactive business development efforts.
• Monitor real-time market pricing dynamics and competitor rates. Prepare pricing proposals and recommend rate adjustments to the Manager based on operational costs and sudden market shifts. 
• Monitor and analyze forecasts and capacity allocations across freighters, passenger flights, and third-party providers, ensuring data accuracy and optimal load factor management.

Performance Analysis:

• Manage the data pipeline for sales performance and customer feedback for strategic decisions.
• Prepare and present reports with weekly/monthly performance metrics into actionable reports for the Manager, highlighting variances against targets. 

Collaboration and Coordination:

• Serve as the central operational bridge between sales, operations, and third-party freighter providers to ensure seamless booking-to-delivery workflows. 

Team Leadership:

• Conduct training and development programs to enhance the skills and effectiveness of the sales team.
• Coordinate the daily tasks of the junior sales executives. Assist in coaching sales techniques and operational logistics.

Qualifications & Experience

These are minimum-requirement skills and a ‘must-have’ for the role:

• Strong and proven understanding and network of the local and crossborder cargo air-freight landscape
• Analytical mindset with the ability to translate data into commercial decisions
• Demonstrated experience in a senior executive or assistant manager role with the ability to guide junior staff and manage cross-functional projects. 
• Bachelor’s degree in Business, Logistics, or related field.
• 3-5 years of business development experience, with at least 3 years in air cargo logistics or freight forwarding.
• Proven track record of achieving revenue growth and closing deals.
• Proven experience in designing workflows, writing SOPs, or structuring business processes.

PERSONAL ATTRIBUTES

• Strategic, commercially driven, and results-oriented
• Resilient and adaptable in a fast-paced, high-pressure environment
• High integrity and professionalism when handling sensitive commercial information

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Job Summary
1.1 Lead and supervise a group og Logistic Direct Blue Associate to execute assigned daily operation tasks at designated location (Receiving / Warehouse / Shipping).
1.2 Maintain high inventory accuracy in both physical inventory and system of record.
1.3 Support department / plan vision and target KPIs.
1.4 Supervise and ensure subordinates adhere to 7S principals at workplace.
1.5 Conduct process confirmation to ensure subordinates are comply to the Standard Operation Procedures or/and work instruction (WI) without any deviation.
1.6 Lead and drive Logistic Operation Processes through the application of Bosch Production System best practices.
1.7 Responsible in taking good care of Materials Handling Equipment to ensure it always in good conditions and monitor it’s performance.
1.8 Ensure high material availability of Raw Materials and Finished Goods respectively in support production plan/schedule as well as fulfill customer order.
1.9 Support other duties, ad-hoc or/and special tasks assigned by the immediate superior from time to time.

Job Scope
2.1 Lead and supervise a group of Logistic Direct Blue Associate to execute assigned daily operation tasks at designated location (Receiving / Warehouse / Shipping).
2.2 Support Continuous Improvement/System CIP projects.
2.3 Moderate support for workshop.

We are looking for a proactive and detail-oriented HR Intern to support the Human Resources team in daily administrative tasks, employee engagement initiatives, and HR operational activities. This internship offers valuable exposure to various HR functions including recruitment, onboarding, co-worker experience, HR administration, and event coordination.

The intern will work closely with the HR team and gain hands-on experience in a fast-paced and collaborative work environment.

Responsibilities

• Assist with HR administrative tasks including maintaining records and documentation.
• Support recruitment coordination such as scheduling interviews and tracking applications.
• Help organize employee engagement activities and internal events.
• Assist with onboarding and general HR documentation.
• Provide administrative and project support to the HR team when needed.

We are looking for an experienced Senior Reliability Technician to join the Global Reliability Lab team. In this role, you will work under the guidance of our reliability engineers to set up, operate, and maintain laboratory test equipment, while ensuring precise execution of qualification plans. You will play a hands-on role in conducting environmental and physical tests, maintaining lab data integrity, and upholding safety standards to support product quality from development through high-volume manufacturing.

Key Responsibilities

•  Reliability Testing & CA Execution: Conduct reliability testing for device and package qualification according to JEDEC/AEC-Q100 standards. Perform detailed Component Analysis (CA) activities, including solderability testing, X-ray inspections, wire pull, ball shear, solder ball shear, die shear tests, and physical dimension measurement.
•  Lab Equipment & Database Management: Set up, operate and maintain accelerated environmental test systems. Manage, maintain, and update reliability databases to ensure all data is accurate and delivered on time.
•  Compliance, Safety & Operational Support: Fully comply with all reliability operating procedures and systems. Fulfill tasks delegated by supervisors or engineers.

Key Responsibilities includes but not limited to,

Operations

• Manage and operate security systems (Security, Health and Safety Portal, CCTV, intrusion alarm, access control, etc.). 
• Coordinate timely completion of outstanding Security Corrective Actions / Preventive Actions with appropriate parties and communicate issues to the District Manager and Regional Security Manager/Director. 
• Be a part of the District Business Review meeting to discuss security-related issues, concerns, and best practices. 
• Coach employees and management on how to complete incident reporting per the Security Incident Reporting Standard. 
• Take the lead on all district security incident investigations, in coordination with Regional and CHQ Security. 
• Support Business Continuity Plan development and testing. 
• Supporting full implementation of Expeditors Health and Safety Standards. 
• Educating colleagues and Service Providers regarding safety to enhance an overall culture of safety in the face of potential resistance. 
• Supervise a group of outsourced security personnel in daily security operations.
• Serving as key point of contact for Operational Process Standards. 
• Managing Security, Health and Safety resources and tools (ex. the Portal). 
• Delivering Security, Health and Safety training (instructor-led courses). 
   

Compliance

• Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees.
• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations. 
• Ensure 100% branch compliance with all local Security, Health & Safety regulations, in coordination with any branch / external compliance officers.
• Ensure 100% branch compliance with all Operational Process Standards (“Expeditors Minimum Security, Health & Safety Standards”).

• To perform the coordinating role and focus on specific designated customers of the company and take ownership.
• To participate in customer service reviews, customers satisfaction surveys and making analysis for the designated customers and for Account Management department.
• To proactively providing administrative assistance to the Account Management department.
• To handle designated customer inquiries.
• To work closely with the account managers to uncover customer requirements, qualify opportunities and propose the right solution.
• To work together with the customer account managers to safeguard strategic relationships with the designated key accounts.
• To review and implement process improvement where applicable.
• To be responsible for special projects as deemed necessary by the management

About Intrepid

Intrepid Group (www.intrepid.asia), is a leading regional Digital and Ecommerce Services Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Insights & Analytics, all powered by state of the art inhouse Technology to our client base of leading international brands across >10 marketplaces and multiple social platforms in all 6 SEA countries. Brands love our regional presence, our excellent pro-active ecommerce service which is enabled by our strong team, and our advanced marketing and tech capabilities. 

The role:

As the Team Lead / Assistant Team Lead,  you will be responsible for driving the top-line growth of our business in Malaysia; ranging from building up and mentoring key account managers, liaising closely and building ambition plans with top brand/seller partners, developing processes to ensure ecommerce success for brand and seller partners, conducting regular analysis to understand the impact of category/brand decisions in performance and implementing regional/local initiatives to drive growth.

Responsibilities:

• Ensure that all brand and store KPIs are met on time.
• Analyze sales performance and advise clients on how to grow their ecommerce sales in a sustainable way. Drive sales through stock availability, pricing competitiveness, innovative promotional schemes, effective merchandising and targeted assortment growth.
• Grow revenue and profitability for Intrepid by partnering with Business Development on offering new value adding services to clients, optimizing commercial terms with existing clients and scaling existing operational processes.
• Maintain close relationships with both brands and ecommerce platforms. Interact daily with partners to ensure timely and effective implementation of strategy.
• Coach and develop your team members.
• Developing cross-functional strategy to grow sellers' business and ensure smooth operations;
• Managing pricing competitiveness, assortment, stock availability of key products offered by the sellers.

Who we look for - the ideal profile:

• Fluent in English
• Minimum of 6-8 years working experience in ecommerce, either working with ecommerce platforms (in category management or brand partnership management), or heading ecommerce in a leading brand, or a senior commercial role in an ecommerce enabler / distributor
• Experience with retail business will be an added advantage
• Collaborative, humble, driven, analytical, structured, integrity, professional, fun, passionate, builder, entrepreneurial
• Strong track record of high-level negotiations with partners and successful internal/external relationship management
• Management: proven ability to manage a team. Ability to build team up, build processes, drive results and foster positive culture
• Solid Excel / Powerpoint skills

We're looking for a detail-oriented and analytical Planner 2, Production Planning to join our production planning team in Petaling Jaya, Malaysia. In this role, you will be responsible for developing and executing production schedules that optimize our manufacturing operations while ensuring efficient resource utilization. You will work collaboratively with cross-functional teams to analyze demand forecasts, manage inventory levels, and drive continuous improvement in our production processes.

• Develop, maintain, and update production schedules based on demand forecasts, inventory levels, and manufacturing capacity
• Analyze production data and key performance indicators (KPIs) to identify trends, bottlenecks, and opportunities for optimization
• Coordinate with manufacturing, supply chain, and procurement teams to ensure alignment on production plans and timelines
• Monitor inventory levels and adjust production plans to balance supply and demand effectively
• Prepare comprehensive production reports and performance analysis for management review
• Manage and maintain production planning systems and databases to ensure data accuracy and accessibility
• Identify and resolve production constraints and scheduling conflicts in a timely manner
• Support capacity planning initiatives and resource allocation strategies
• Collaborate on continuous improvement projects to enhance production efficiency and reduce costs
• Communicate production status updates and forecasts to relevant stakeholders

Calling all truly AWESOME people!  

About Stranger Soccer  

Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.  

Role and Responsibilities 

The selected candidate(s) will be a key member of the small team working at Stranger Soccer Kuala Lumpur, assisting with various marketing, operations, and community engagement initiatives. 

• Serving on the front lines of the customer experience, supporting as an on-ground host for a few football sessions each week. 

• Coordinating and executing various tasks related to the daily operation of the business, such as social media, marketing, event coordination, player communications, and outreach.

The candidate will:

• Gain experience in the daily operations of a sports and community-based business. 

• Gain confidence in communicating and engaging with players and partners. 

• Gain practical exposure in sports marketing, event coordination, and customer experience. 

• Gain understanding of how Stranger Soccer builds and grows its player community in Kuala Lumpur. 

• Student or recent graduate in Marketing, Sports Management, Communications, or a related field 
• Strong written and verbal communication skills 
• Enthusiastic, organised, and eager to learn 
• Friendly, positive attitude and a team player 
• Passion for football is a BIG PLUS

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

LinkedIn’s Sales Solutions team is dedicated to changing the world of sales by helping sales teams better find, understand and engage their prospects and customers. As a Sales Executive, you will use your strategic social selling skills to educate prospective SMB (Small & Medium Business) customers in either the Southeast Asia (SEA) or Australia & New Zealand (ANZ) region on the benefits and value of Sales Navigator. You will serve as a trusted adviser, share insights and continually seek opportunities for growth to make your customers as strong and successful as possible.  

Responsibilities include:

• Inspire yourself, our company and your customers to embrace a new method of connecting value to SMB customers
• Leverage your skills and your customers' experience to continually evolve our product and the sales process.
• Develop and execute strategic plans for your territory and create reliable forecasts
• Consistently overachieve the business and revenue objectives set forth in your plan
• Drive revenue by connecting with customers and building opportunities that will make all parties more successful
• Work to develop and circulate a set of best practices that will be the foundation of this growing team
• Listen to the needs of the market and share them with the Product and Marketing team

We are looking for a passionate and proactive Marketing Intern to support our marketing team in executing campaigns, managing brand initiatives, and driving impactful projects. This internship offers hands-on exposure to real marketing activities, from strategy to execution.

Key Responsibilities:

• Support the execution of marketing campaigns across digital and offline platforms
• Assist in managing brand campaigns to ensure consistent messaging and brand identity
• Help plan and coordinate marketing materials (e.g., brochures, digital content, promotional materials)
• Conduct market research and competitor analysis to identify trends and insights
• Assist in analyzing campaign performance data and preparing basic reports
• Coordinate with internal teams and external vendors to ensure smooth implementation of marketing activities

Projects & Learning Exposure:

• Assisting in product launch activities, including preparation and coordination
• Supporting internal and external event planning (roadshows, exhibitions, corporate events, etc.)
• Coordinating and executing marketing plans and promotional activities
• Contributing to PR initiatives, including drafting press releases and supporting media coordination

• Responsible for operational level understanding of the requirement of the client/customer,
• Site visits, site feasibility & solar systems design and complete execution.
• Able to check site feasibility and provide the best suitable option for enhancing suitability.
• Designing of arrangements of the solar panels for Rooftop & Ground Mounted and other various supported Electrical equipment with selection of cables for plant including layouts of schematic diagrams.
• Assist on the calculation of technical Sizing, BOQ/BOM.
• Drawing/document submission/approvals, scheduling, factory inspections, proving the guaranteed prepared a generalized check list for review of all standards.
• End to end execution of solar projects (Rooftop & Ground Mounted) and Service Support.
• Having knowledge of IS & specifications needed for the designing and execution of solar projects.
• Having knowledge of PVSYST or similar software and should have good knowledge for conducting all essential tests required in entire Solar Project Execution.
• Maintaining of files and documents as back-up for estimate figures, including current (accurate) information on prices from suppliers through direct contact, sales brochures, price lists.
• To provide with up-to-date weekly / fortnightly status report.

• Currently pursuing a Bachelor’s Degree in Electrical Engineering, Renewable Energy, Mechanical Engineering, or a related discipline
• Preferred internship duration of 3–6 months
• Able to commence internship immediately or within a short notice period

Backed by Ant International — a global leader in digital payments, digitization, and financial technology solutions — EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider headquartered in Singapore.

As part of EPOS’ strategic expansion into the Malaysian market, we are growing our Sales team and are currently looking for an experienced Sales Manager to lead, coach, and drive business growth across the market. This role plays a key part in building a high-performing sales culture while helping SMEs accelerate their digital transformation journey through EPOS’ innovative POS solutions.

This is a unique opportunity to join a mission-driven organization dedicated to empowering Small and Medium Enterprises (SMEs) with technology that enables businesses to operate more efficiently, grow confidently, and succeed in the digital economy. If you are passionate about sales leadership, team development, and driving impactful business growth, we’d love to hear from you.

About the Role:

• Lead, manage, and coach the field sales team to achieve merchant acquisition and sales targets in the Malaysia market.
• Drive the full sales process including prospecting, cold calling, closing deals, merchant activation, and ensuring CRM updates are completed accurately.
• Monitor daily, weekly, and monthly sales performance, prepare sales reports, and manage team productivity through data-driven performance tracking.
• Recruit, develop, and build a high-performing sales team through on-ground coaching, shadowing, and performance management.
• Oversee outbound and inbound lead management, improve lead conversion rates, and organize sales campaigns or challenges to accelerate sales performance.
• Collaborate closely with HR, Product, Marketing, and AI teams to support sales strategies, while ensuring accurate merchant data verification in HubSpot for reporting and commission purposes.

• Proven experience in sales leadership, field sales management, or business development.
• 5+ years of sales experience, preferably in field sales, SaaS, fintech, POS, or SME acquisition, with proven team management experience.
• Strong people management, coaching, and performance management skills.
• Experience managing KPI-driven sales environments and CRM systems such as HubSpot.
• Strong analytical and reporting capabilities with a data-driven mindset.
• Excellent communication, leadership, and stakeholder management skills.
• Ability to thrive in a fast-paced and growth-oriented environment.

•  
• Plan and organize and hunt for new sales
• Manager, monitor and develop additional business activities
• Follow up on day to day business enquiries
• Create sales and follow up on existing/prospect for business
• Maintain and develop growth of Key Accounts
• Anticipate, identify and understand client’s needs; pains and translate into sales opportunities
• Timeliness and accuracy in handling business enquiries
• Maintain awareness and understanding of all SGS services, ensuring full range of SGS services are presented to clients to maximize sales opportunities
• Forward potential opportunities to other Business Lines as appropriate
• At all times, adopt a safe behavior by exercising due regards for the health and safety of SGS employees and clients, in line with SGS Policies and procedures
• At all times, comply with SGS Code of Integrity and Professional Conduct.
• Perform any other responsibilities as assigned by his/her superior
•  

Summary: Drives new business acquisition, manages and grows existing client relationships within an assigned territory or vertical, and acts as the primary point of contact between the client and the delivery teams to ensure successful service execution and revenue goals are met.

Key Tasks

• Identify, qualify, and close new business opportunities within the assigned portfolio or territory.
• Develop comprehensive account plans focused on retaining current revenue and identifying upsell/cross-sell opportunities.
• Lead contract negotiations and finalize deals in collaboration with legal and finance teams.
• Serve as the client advocate, coordinating internal resources (e.g., technical, delivery) to ensure client satisfaction and project success.
• Maintain accurate and timely sales forecasts and manage all client activities within the CRM system.

• 5-6 Years in B2B solution sales, account management, or business development, preferably within the technology or consulting services sector.

• Proven track record of meeting or exceeding annual sales targets.

Competencies Required

• Business Acumen: Understands market dynamics, client financials, and strategic business drivers.
• Relationship Management: Builds and maintains long-term, trust-based relationships with C-level executives and key stakeholders.
• Communication: Excels in negotiation, presentation delivery, and clear written/verbal client engagement.
• Sales Strategy: Proficient in pipeline management, forecasting, and developing targeted account plans.
• Client Orientation: Prioritizes client success, identifies pain points, and structures solutions that deliver measurable value.
• Attention to Detail: Ensures accuracy in contracts, proposals, and sales documentation.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We’re looking for a Growth Strategy & Planning Ops Specialist to power the execution engine behind our regional growth initiatives — enabling seamless, cross-market delivery and supporting lightweight analysis that sharpens both campaign design and post-campaign performance.

Role: 

• Own the end-to-end execution of in-app campaigns, landing pages, and house ads across regional markets
• Drive readiness and deployment of all campaign assets, ensuring accuracy, completeness, and on-time launch
• Maintain real-time campaign tracking systems to provide visibility across timelines, dependencies, and delivery status
• Coordinate across Analytics, Research, Media, Creative, Product, Operations, and Country teams to align inputs and secure approvals
• Lead structured briefing workflows using standardised templates to ensure clarity and execution readiness
• Support bi-weekly performance reporting by consolidating campaign data and maintaining reporting accuracy
• Surface key trends, gaps, and insights from campaign performance to inform ongoing optimisation
• Drive proactive stakeholder follow-ups to ensure timely delivery of assets, localisations, and approvals
• Monitor campaign timelines end-to-end, identifying risks and escalating potential delays early
• Support execution of regional growth initiatives and cross-market experiments
• Continuously refine operational workflows, trackers, and processes to improve speed, accuracy, and scalability

You:

• BA/BS degree or equivalent experience
• 1–2+ years’ experience in campaign operations, project coordination, marketing operations, or similar roles within tech or agency environments
• Exceptionally organised, detail-obsessed, and structured in approach to execution
• Strong communicator with the ability to drive clarity and alignment across multiple stakeholders
• Comfortable operating in fast-paced, matrixed, multi-market environments
• Data-aware with strong spreadsheet skills and ability to work with basic datasets for reporting
• Naturally process-driven, with a mindset for improving systems, workflows, and operational efficiency
• Strong sense of ownership, accountability, and follow-through
• Able to manage multiple priorities, timelines, and dependencies simultaneously without loss of accuracy
• Proficient in Google Workspace (Sheets, Docs, Slides) or equivalent tools
• Exceptional verbal and written English communication and presentation skills.

Contract Type: 12 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

About the Role

Are you a highly organized and proactive individual looking to gain hands-on experience in a fast-paced HR environment? This role offers a unique opportunity to contribute to both daily operations and significant strategic projects. You will develop critical administrative skills while leading initiatives that directly impact our team's professional presence and engagement.

What You'll Do (Key Responsibilities):

• Operational Excellence: Efficiently manage core HR administrative functions, including processing leave requests, tracking time & attendance, and maintaining digital filing systems.
• Responsive Support: Provide timely and effective support for a variety of ad-hoc tasks as directed by the Team Lead, demonstrating adaptability and problem-solving skills.

What You'll Lead & Contribute To (Project Work):

• Digital Brand Management: Take ownership as the Project Lead for HRS-MY's LinkedIn page, developing content, optimizing engagement, and enhancing our professional online presence.
• Team Cohesion: Play a vital role in coordinating and executing team engagement activities, fostering a positive and collaborative work environment.
• Strategic Insights: Analyze HR data, identify trends, and prepare compelling presentations for our monthly department meetings, contributing to data-driven decision-making.
• Reflective Presentation: Culminate your experience by preparing and delivering a comprehensive final presentation detailing your internship journey, achievements, and key takeaways.

• Manage and implement continuous improvement (CIP) initiatives for warehouse systems to enhance efficiency, accuracy, and productivity.
• Support system-related improvement projects, including process optimization and automation (System CIP).
• Provide hardware support for warehouse operations, including troubleshooting scanners, printers, and related devices (BST Projects).
• Ensure smooth daily warehouse system operations, including monitoring system performance and resolving issues promptly.
• Coordinate with cross-functional teams (IT & operations) to support system enhancements and issue resolution.
• Perform root cause analysis for system or process failures and implement corrective actions.
• Support SAP/warehouse system transactions, data accuracy, and inventory integrity.
• Maintain proper documentation for system processes, changes, and improvements.
• Train and guide users on system usage and best practices when required.

We're looking for a dynamic and results driven Sales Manager to join our team in Johor Bahru, Malaysia. In this pivotal role, you will drive revenue growth by managing the complete sales cycle, building strong client relationships, and leading initiatives that exceed organizational targets. You will be instrumental in identifying market opportunities, converting inquiries into confirmed business, and fostering a collaborative environment that supports both team success and customer satisfaction. This position offers the opportunity to make a meaningful impact while working with a forward-thinking organization committed to innovation and excellence.

• Manage the full sales cycle from initial inquiry through contract negotiation and conversion, ensuring timely and professional responses to all client inquiries
• Develop and execute strategic sales plans to achieve and exceed monthly, quarterly, and annual sales targets while maintaining detailed records of sales activities and forecasts
• Build and maintain strong, long-term relationships with corporate clients, event organizers, and key accounts to encourage repeat business and identify upsell opportunities
• Prepare comprehensive proposals, contracts, and rate agreements in accordance with organizational policies; negotiate terms to maximize profitability while meeting client needs
• Conduct site inspections and client meetings to showcase facilities, services, and capabilities; provide customized solutions tailored to client requirements
• Analyze market trends, monitor competitor activities, and identify emerging business opportunities to maintain competitive advantage in the Johor Bahru market
• Collaborate with internal departments including operations, finance, and customer service to ensure seamless execution of sales agreements and client satisfaction
• Maintain accurate and detailed documentation of all client interactions, contracts, and agreements in CRM systems; ensure all records are current and accessible
• Prepare and present regular sales reports, revenue forecasts, and performance metrics to senior management; provide actionable insights based on data analysis
• Mentor and support team members in developing sales skills, achieving individual targets, and maintaining high standards of customer service
• Proactively identify and resolve client concerns with empathy and transparency, ensuring issues are addressed promptly and professionally
• Participate in networking events, industry conferences, and promotional activities to expand the client base and strengthen market presence

NielsenIQ’s Operations Client Partner takes data from retailers and transforms it into weekly deliverables that provide our clients with sales and distribution insights. We’re a fun, smart team full of curious minds who are constantly learning from each other and from our clients. We’re a global company operating in 100+ markets, which means your career could go anywhere.

We put our clients at the centre of what we do, underpinned by NielsenIQ’s values of Integrity, Responsibility, and Passion. We work hard, and everyone contributes to a team-oriented environment of learning and fun. NielsenIQ also places great importance on giving back to the community. In fact, we take a day out of the office every year to contribute to community initiatives and provide opportunities to get involved in company programs that promote social good, social outings, as well as personal health and wellbeing.

Within Operations, your role is to support the needs of our clients in various ways, from answering queries to translating client needs into technical specifications and then working with stakeholders to ensure timely and accurate deliveries.

Acts as front and face for the operations team, both internally towards our Client Services team and directly with Clients: 

• Acts as front-facing point of contact for client queries related to operational deliveries 

• Initial analysis of client requests and raises tickets brought by Clients or Client Services through the appropriate channel 

• Proactively manages communication with client/client services team around potential delays, risk to delivery and impact of changes to client deliverables 

• Manage client expectations regarding operational technical possibilities around our product offerings and data quality 

• Communicate operational improvement initiatives in a clear and understandable manner to internal stakeholders and your clients 

Responsible to lead and drive the operational design, solutioning and delivery of client requests: 

• Capture client requirements around client delivery setups and adaptations, interpreting the client's needs and working with different stakeholders to provide the best solution 

• Responsible for acquiring information on feasibility/ timelines/ costing for changes/customizations for new setups and change requests 

• Investigates / problem solves to resolve issues/discrepancies and escalates to the appropriate team where required 

• Monitor clients' tickets and take appropriate actions to ensure on time and on quality execution, as well as prompt escalation/communication if potential issues arise 

• Ensures delivery of changed/new client deliveries as per agreed criterias. This may require the execution of a final quality check/validation prior to delivery. 

• Setup and maintain your client's delivery specifications using the Change Order Forms 

• "Advocate" of clients to constantly improve our technical solutions by critically questioning existing solutions and processes in order to meet our competitive position as market leader 

• Build knowledge to become Knowledge Champion as per Client Allocation sheet 

• Support/Execute on Business as Usual Administration and Project Tasks

Who are we?

iPiD empowers financial institutions, payment service providers, and enterprises with a single global API for Know Your Payee (KYP) verification—reducing fraud, reducing costs, staying compliant, and streamlining cross-border payments, globally.

We are a fast-growing fintech startup, founded by a global team of industry veterans from iconic organizations like SWIFT and Thomson Reuters. Supported by leading investors such as Monk's Hill Ventures, Jungle Ventures and Saison Capital, and guided by an advisory team featuring C-suite leaders from Microsoft, Commonwealth Bank, and the Bill & Melinda Gates Foundation. Our team combines global expertise with local insights; we are present across key cities—including Singapore, Hanoi, Kuala Lumpur, Mumbai, Amsterdam, Brussels, Paris, London, New York, and Dubai.

What are we looking for?

We're looking for a detail-oriented Senior QA Automation Engineer to help us shape and strengthen our QA function. In this role, you'll be responsible for designing, developing, and maintaining automated test suites that ensure our products meet a high bar for quality and reliability. You’ll work closely with both engineering and product teams to identify automation opportunities, define test plans, and integrate tests into our CI/CD pipeline.

This is a full-time position reporting directly to the Tech Lead. This position would be based in KL Eco City, Kuala Lumpur.

Core Responsibilities:

• Design, create and maintain automated testing suites
• Write automated test with Cucumber BDD in Gherkin syntax that can be integrated with our CI/CD pipeline
• Contribute to test execution in containerized environments (e.g., Docker, Kubernetes)
• Work with the team to come up with test plans that fulfil product requirements
• Ensure overall quality of our products
• Maintain documentation for automation processes and test cases
  

Requirements

• 3 years minimum working experience in software engineering quality assurance, with at least 1 year experience of API testing
• Strong proficiency in automated test concept and strategy
• Basic working knowledge of Docker (building images, running containers, understanding Dockerfiles).
• Hands-on experience with automation frameworks that use Gherkin syntax, such as Cucumber or Karate.
• Familiarity with Kubernetes concepts, including pods, deployments, services, logs, and configmaps is an added advantage.
• Ability to write and interpret Gherkin feature files (Given/When/Then)
• Strong understanding of API testing and integration testing workflows.
• Demonstrate tracked records of planning and developing automated test
• Proficient using automated testing tools such as Cucumber, Karate, Postman with Newman, Selenium or any equivalents
• Solid familiarity with agile methodology and distributed cloud architecture
• Strong analytical skills, detail-oriented, and solid problem-solving skills
• Excellent verbal and written English skills
• Ability to work independently and as a reliable team player
• Excellent verbal and written English communication skills
• Experience in a globally distributed startup or fast-paced environment is a plus
• Authorization to work in Malaysia is required. Working in the KL office (KL Eco City) 3 days a week
  
  **Note: This position does not offer visa sponsorship as such only Malaysia citizens or PR applicants are welcomed