Total 245 Full-time job vacancies in Labuan, Labuan Federal Territory

We are looking for a forward-thinking FinTech (brokerage) Store Manager who will be responsible for enhancing our user experience and ensuring sales performance is achieved. As the Store Manager, you will manage and optimize interactions between customers and the company, ensuring high-quality service to boost customer satisfaction and loyalty. You will work closely with the sales team to analyze customer needs and develop and implement effective user experience strategies. In this fast-evolving industry, you will face constantly changing market demands and customer expectations, so adaptability and creativity are essential. The successful candidate will be accountable for sales results, driving business growth while ensuring every customer interaction delivers a positive experience. This position requires strong communication skills, teamwork abilities, and a deep understanding of the latest trends and best practices in the FinTech industry. If you are passionate about challenges and aspire to make an impact in the FinTech field, we look forward to welcoming you to our team.

Responsibilities

• Participate in store location selection, renovation, and related matters to ensure alignment with brand image and marketing plans.
• Manage the daily operations of experiential stores to ensure efficient workflows.
• Lead and motivate the sales team to meet and exceed sales targets.
• Develop and implement consistent customer service standards to enhance customer satisfaction.
• Participate in the recruitment, training, and development of in-store employees to strengthen the team's professional capabilities.
• Analyze sales data and customer feedback to identify opportunities for improvement.
• Plan and execute marketing activities to attract new customers.
• Maintain good customer relationships and build brand loyalty.

• Fluent in English, Malay and Chinese is highly preferred.
• Over 3 years of relevant store management experience, with preference given to candidates with FinTech or brokerage industry backgrounds.
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees and customers at all levels.
• Passing an internal financial products e-learning assessment during the probation period is mandatory (training provided).
• Strong analytical and problem-solving abilities, capable of developing effective business strategies.
• Familiarity with user experience design principles, with relevant work experience and knowledge.
• Ability to take responsibility for sales results, with a strong goal-oriented and self-driven mindset.
• Registered as a Unit Trust Consultant (UTC) is essential for this role; however, the company will sponsor you to obtain the license.
• Candidates who already hold a CSMRL license or are willing to obtain it after joining the company are highly preferred.
• Passion for learning, with the ability to quickly adapt to industry changes and maintain sensitivity to market trends.

Teltonika Malaysia is seeking a results driven Business Development Managerto join our team. You will be responsible for identifying and pursuing new business opportunities and maintaining customer relationships in the Greater China Region (Taiwan, Hong Kong, Mongolia and China).

Teltonika’s telematics business unit develops and manufactures easy-to-use GPS tracking devices for effective fleet management in such spheres as logistics, agriculture, car sharing, construction, and more. Using the latest technologies, Teltonika sets new standards for the telematics industry. 

Teltonika provides an opportunity for every ambitious sales representative to improve their sales skills, develop comprehensive knowledge of products, and generate considerable earnings.

In this role you will:

• Identify new business opportunities by researching potential clients and making cold calls, emails, and LinkedIn communications.
• Meet and exceed sales targets and goals by closing deals with potential clients.
• Provide excellent customer service to clients and ensure customer satisfaction throughout the sales process.
• Collaborate with internal teams, including the technical support department and product specialists, to address customer requirements and provide solutions to their needs.
• Attend exhibitions, meetings, and events to represent the company and its products and services.
• Prepare and deliver sales proposals and presentations to prospective clients.
• Negotiate contracts and agreements with clients to close deals.
• Maintain accurate records of sales activities and track progress towards sales targets.

What we expect of you:

• Proven track record in B2B sales, with at least 3 years of experience in a sales role.
• Professionally fluency in both English and Mandarin.
• Excellent communication and interpersonal skills, with the ability to build and maintain long-term relationships with clients.
• Strong negotiation and closing skills, with a focus on achieving sales targets and goals.
• Self-motivated, results-driven, and able to work independently and as part of a team.
• Experience using CRM systems and other sales tools.
• Interested in or have some knowledge in the industry of the products and services offered by the company.

What we offer:

• Medical Reimbursement Plan
• Snacks in the office
• Regular team buildings
• Flexible working hours and WFH

Salary:

We appreciate everyone's efforts and experiences, so we offer an attractive salary matching your skillset and field expertise. 

We are looking for an experienced Business Development Manager (APAC) to support the commercial launch and growth of our electronics manufacturing services in Asia-Pacific, with a strong focus on Vietnam-based production and regional customer development.

The position is ideally based in Singapore or Malaysia, with flexibility for other APAC locations.

About us:

We operate advanced electronics manufacturing facilities in Lithuania and are currently expanding our footprint with a new manufacturing site in Vietnam

We combine European-quality processes, strong engineering discipline, and scalable APAC manufacturing.

In this role, you will: As Business Development Manager – APAC, you will be responsible for identifying, developing, and closing new EMS opportunities in the region.

Key responsibilities:

• Develop new OEM and EMS outsourcing opportunities across APAC
• Build relationships with sourcing, supply chain, and engineering stakeholders
• Manage full sales cycle from lead to contract
• Position Vietnam manufacturing combined with EU engineering and quality
• Represent the company at exhibitions and customer meetings
• Collaborate with Sales Management and Key Account Managers
• Maintain accurate CRM reporting

What we expect of you:

• 3+ years of B2B sales experience in Electronics Manufacturing Services (EMS / PCBA)
• Proven track record working with OEMs, design houses, or regional sourcing teams
• Strong understanding of APAC manufacturing ecosystems (Vietnam, Malaysia, Singapore, Thailand preferred)
• Ability to sell value, not only price
• Excellent English communication skills (additional central Asia and regional languages are a plus)
• Strong presentation and negotiation skills
• Structured, self-driven, and results-oriented mindset
• Willingness to travel within APAC

What we offer:

• Key role in building APAC EMS business
• Competitive base salary + uncapped commission
• Strong onboarding and technical training
• International, fast-growing environment
• Travel expenses covered according to local regulations

Compensation:

We appreciate everyone's efforts and experiences, so we offer an attractive base salary that will depend on your skillset and expertise in the field. We also have a competitive commission structure.

We are looking for a Marketing & Events Coordinator to support the delivery of B2B marketing events and campaigns in Malaysia. This is an excellent opportunity for someone early in their marketing career who enjoys organising events, coordinating logistics, and supporting marketing activities in a fast-paced environment.

You will work closely with Marketing, Sales, and Partnerships teams to support a range of events, campaigns, and customer engagement initiatives, gaining hands-on experience in both event execution and marketing operations.

RESPONSIBILITIES

Event Coordination & Support

• Support the execution of B2B events, including roundtables, networking sessions, and industry events.
• Assist with event logistics, including venue sourcing, vendor coordination, and event setup.
• Manage event registrations, guest lists, and attendee communications.
• Provide on-site support to ensure events run smoothly.
• Track attendance and assist with post-event follow-ups.

Marketing & Campaign Support

• Assist with event-related campaigns, including email invitations and coordination with internal teams.
• Support the preparation of marketing materials (e.g. slides, emails, simple assets).
• Help maintain trackers for events, campaigns, and performance metrics.

Coordination & Operations

• Work closely with Marketing, Sales, and Partnerships teams to support the execution of initiatives.
• Coordinate with vendors and external partners to ensure timely delivery.
• Support basic reporting and performance tracking for events and campaigns.

Requirements

• 1–3 years of experience in marketing, events, or a related field.
• Exposure to event coordination or campaign support is preferred.
• Strong organisational and coordination skills.
• Good communication skills and ability to work with multiple stakeholders.
• Comfortable with hands-on, execution-focused work.
• Interest in B2B marketing or fintech is a plus.

We are looking for a CRM Lead to own how Intellect engages members throughout their lifecycle — from onboarding and activation to sustained engagement and long-term retention.

This role is responsible for designing and executing lifecycle strategies that drive member registration, engagement with mental health resources, and continued product usage across enterprise clients.

You will work closely with Client Success, Tech, and Product teams to translate product capabilities and client needs into targeted campaigns and journeys that deliver measurable engagement outcomes.

This role is ideal for someone who combines data-driven thinking, lifecycle strategy, and operational execution, and who is comfortable building scalable engagement programmes in a fast-moving startup environment.

What You’ll Do

Lifecycle Strategy & Campaign Development

• Own lifecycle marketing strategies that drive member activation, engagement, and retention across Intellect’s platform.
• Design and execute onboarding journeys, engagement campaigns, and behavioural nudges that encourage members to explore and utilise mental health support.
• Continuously optimise lifecycle journeys based on user behaviour, product usage data, and engagement insights.

CRM Platform Ownership

• Manage and optimise Intellect’s CRM and lifecycle engagement platforms to deliver targeted and personalised communications.
• Build scalable campaign frameworks, segmentation strategies, and automation workflows.
• Ensure CRM infrastructure supports experimentation, measurement, and continuous improvement.

Data, Insights & Optimisation

• Track and analyse key lifecycle metrics including activation, engagement, retention, and feature adoption.
• Develop testing frameworks (A/B testing, segmentation experiments) to continuously improve campaign performance.
• Translate data insights into actionable recommendations for product, marketing, and client teams.

Member Engagement & Behavioural Design

• Design engagement strategies that support positive mental health behaviours and encourage members to seek support when needed.
• Ensure messaging is empathetic, culturally relevant, and aligned with Intellect’s evidence-based approach to care.

Who You Are

• 4–6 years of experience in CRM, lifecycle marketing, or growth marketing, ideally in SaaS, digital health, or consumer platforms.
• Strong experience designing and executing automated lifecycle campaigns and engagement journeys.
• Highly analytical, with the ability to interpret engagement data and optimise campaigns.
• Experience working with CRM or engagement platforms such as MoEngage, Braze, Clevertap, or similar tools.
• Comfortable working cross-functionally with product, marketing, and client-facing teams.
• Strong operational discipline and ability to manage multiple campaigns simultaneously.

Nice to Have

• Experience in mental health, healthcare, insurance, or employee benefits
• Experience supporting B2B2C engagement models where users access services through employers or partners.
• Experience working with global or multi-market user bases.

Location

Open to candidates based in the Malaysia (hybrid) or Indonesia (remote).

We are looking for a Content Marketing Lead to own how Intellect tells its story across markets, channels, and audiences.

This role is responsible for developing and executing a content strategy that strengthens Intellect’s position as a global leader in workplace mental health. You will shape narratives that resonate with HR leaders, C-suite executives, partners, and employees — translating complex mental health and product insights into compelling content that builds trust, drives demand, and supports enterprise growth.

You will work closely with Brand, Product Marketing, PR, Client Success, and Commercial teams to ensure content supports the full buyer journey — from thought leadership and awareness to enterprise deal support and client engagement.

This role is ideal for someone who combines strong storytelling instincts with strategic thinking and operational discipline, and who thrives in a fast-paced environment where priorities evolve and global scale is the goal.

What You’ll Do

Content Strategy & Editorial Leadership

• Own and execute Intellect’s global content strategy across key channels, including blog, reports, whitepapers, webinars, newsletters, and social media.
• Develop editorial themes and content pillars aligned with Intellect’s brand positioning, product priorities, and enterprise GTM strategy.
• Ensure content consistently reflects Intellect’s voice as a credible, evidence-based leader in workplace mental health.

Thought Leadership & Narrative Development

• Translate industry insights, research, and product developments into compelling narratives for HR leaders, C-suite executives, and partners.
• Develop flagship thought leadership content such as industry reports, executive insights, and mental health trend pieces.
• Partner with internal experts, clinicians, and leadership to shape credible, differentiated perspectives on mental health and workplace wellbeing.

Demand Generation & Sales Enablement

• Develop content that supports enterprise pipeline generation, including case studies, solution briefs, and campaign assets.
• Partner with Commercial and Partnerships teams to build content that supports enterprise conversations, RFPs, and key account engagement.
• Ensure content supports both top-of-funnel awareness and mid-funnel enterprise education.

Content Distribution & Performance

• Own distribution strategies across owned and partner channels to maximise reach and engagement.
• Work with the CRM team to ensure content supports engagement campaigns and member education.
• Track and analyse content performance, using insights to refine strategy and prioritisation.

Who You Are

• 5–7 years of experience in content marketing, editorial strategy, or thought leadership, ideally in B2B SaaS, healthcare, HR tech, or employee benefits.
• A strong storyteller who can translate complex topics into clear, engaging, and credible narratives.
• Comfortable developing both strategic content frameworks and hands-on execution.
• Experience creating content that supports enterprise sales cycles and thought leadership positioning.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Experience working cross-functionally with product, commercial, and marketing teams.
• Analytical and performance-driven, with the ability to use insights to inform content decisions.
• Strong storytelling and messaging skills — able to translate complex products into simple, compelling narratives
• Strong project management and execution discipline, even when processes are still evolving
• Analytical and insight-driven, with the ability to use data to inform decisions

Nice to Have

• Experience in mental health, healthcare, insurance, or employee benefits
• Experience building thought leadership for global or multi-market organisations.
• Experience producing research reports, executive insights, or industry trend pieces.
• Familiarity with content analytics, SEO, and distribution strategies.

Location

Open to candidates based in Malaysia (hybrid) or the Philippines (remote)

ABOUT US

Teleport’s on a mission to move things across Southeast Asia and beyond by giving access to affordable and reliable cross-border delivery for all big and small businesses, as fast as next-day.

We move things faster, cheaper, and better and we apply that same mindset to how we tell our story. We’re looking for a Content Producer to join our Brand & Creative team, the people behind how Teleport looks, feels, and connects across every touchpoint. You’ll work closely with content marketers, product marketers, and creatives to produce videos that capture the stories behind our people, partners and customers. From concept to shoot to final edit, you’ll bring Teleport’s brand to life through visuals that move.

This role is ideal for someone who’s hands-on, fast-moving, and comfortable wearing multiple hats across production, storytelling, and creative direction. You’ll be based at our Wisma Capital A, Damansara Heights office and report directly to the Head of Brand & Creative.

Ready to shape the stories behind a brand that moves faster, cheaper, and better? Keep reading!
Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

You can expect your days to be energetic, creative, and varied. One week you might be producing a campaign video in Bangkok, the next capturing warehouse stories in Kuala Lumpur. You’ll collaborate closely with marketers and creatives to turn ideas into compelling visuals that drive awareness, connection, and pride in the Teleport brand.

That said, the bulk of your working hours will involve:

End-to-End Video Production

• Plan, shoot, and edit content that showcases Teleport’s people, operations, and stories across markets.
• Manage full production workflows from pre-production to post-production, ensuring alignment with brand tone, visual identity, and storytelling goals.
• Direct shoots on-site and coordinate logistics across teams, partners, and vendors.

Creative Storytelling and Collaboration

• Partner with content and product marketers to develop concepts that tell brand and business stories creatively and clearly.
• Bring ideas to life through narrative-driven visuals that strengthen Teleport’s positioning as Southeast Asia’s eCommerce logistics specialist.
• Collaborate with the Brand & Creative team to ensure consistency across all formats and channels.

Cross-Market and Regional Execution

• Produce content across multiple markets, adapting to different cultures and audiences.
• Work with translators and local partners to adapt or localise content for other languages where needed.
• Travel regionally or internationally at short notice for shoots and brand projects.

Quality and Innovation

• Stay ahead of creative and content trends to keep Teleport’s storytelling fresh and relevant.
• Maintain a high bar for visual quality and performance across all deliverables.
• Experiment with new video formats, production techniques, and social storytelling tools.

These are minimum-requirement skills and a must-have for the role:

• Five or more years of experience in content production, videography, or multimedia storytelling (agency or in-house).
• Proven ability to manage end-to-end video production, from concept and planning to post-production and delivery.
• Strong storytelling and visual composition skills, with a portfolio showcasing impactful brand or campaign videos.
• Proficiency in video editing software such as Premiere Pro, Final Cut Pro, or CapCut.
• Strong communication and collaboration skills, able to work closely with marketers and creatives.
• Proficiency in English, both written and verbal.
• Able to travel regionally or internationally at short notice for shoots and brand projects.
• Able to adapt or produce content in multiple languages with the help of translators.

Nice-to-have:

• Experience leading shoots or mentoring junior creators.
• Knowledge of motion graphics, sound design, or animation.
• Experience with drone videography or photography.
• Understanding of brand marketing or storytelling across Southeast Asia.

Role Summary

Build and maintain internal automations, AI assistants and AI-powered marketing tools that increase speed, consistency, and performance in day-to-day execution. You’ll use a mix of low-code (e.g. n8n) and custom code, working closely with marketing, sales and other departments.

Importantly, you are someone who is passionate about what's possible with AI and eager to push the boundaries of what we can build internally. You should be experimenting with projects like OpenClaw and have your opinions on what are the best ways to build AI assistants to improve productivity.

KEY RESPONSIBILITIES

• Build automations: Use a combination of low code and custom code to build automations that dramatically improve productivity. Prior experience building production-grade automations is highly valued.
• AI Agent Development: Design and deploy production-grade AI agents, and understand requirements and tradeoffs for non-trivial projects (e.g. evaluation, self-learning, cost)
• AI Sales/Marketing Tools: Build AI-assisted workflows to help sales & marketing drive demand-gen. Experience using AI to generate TikTok/short-formvideo ad assets is highly valued.
• Process Automation: Map workflows, spot inefficiencies, and automate repeatable processes

• Builder mentality: Proactive, takes ownership, and not afraid of big goals and fast iteration
• Prior experience or willingness to learn how to create AI video pipelines
• Hands-on experience with LLM APIs and prompt engineering, and experience building or experimenting with AI agents or multi-step reasoning pipelines
• Coding ability: Proficient in Python for scripting, API integrations, and automation logic. Able to write clean, working code independently
• Clear communicator who can work with non-technical stakeholders.

The Customer Success Analyst, reporting to the Head of Customer Success, is responsible for delivering high-quality support to a global client base across multiple channels, including email, phone, and live chat. This role focuses on resolving client trading and administrative queries efficiently while ensuring a positive customer experience. The analyst is expected to stay informed on financial market developments to provide timely and value-added support, maintain accurate client interaction records in CRM systems, and ensure full compliance with regulatory requirements and Treating Customers Fairly (TCF) principles. Prior experience in financial services, particularly within the CFD/FX or online trading space, is preferred.

Who We Are

Trade Nation is a global CFD and spread betting broker. We help traders make better decisions through clear market insights, transparent pricing and a fairer approach to trading.

Since 2014, we’ve grown into a market-leading, low-cost broker with our headquarters in London and offices across Europe, South Africa, Asia-Pacific, and key offshore regions including the Caribbean and Indian Ocean. Our platform is available in 14 languages, making it accessible to traders worldwide.

Built on transparency and trust, and driven by our people, our focus is simple: helping customers trade more effectively. We do that by keeping costs low, cutting unnecessary complexity and using technology to put traders first.

Our Commitment to Each Other

We have each other’s backs

There when we need each other most

We challenge each other

Be more creative, more curious, more bold

We thrive together

Taking our work to the next level

We form strong bonds

Through team building and social events

We don’t judge

Instead, we teach and are open to learning

We step up

Taking ownership and supporting each other to do the same

Responsibilities

• Help customers with their trading and administrative issues to full resolution in a pro-active manner to ensure customer experience remains positive.
• Be aware of financial market news and upcoming events to be anticipatory and informative with the customer base to deliver a higher-than-expected service.
• Update all records of client interactions in the CRM and associated systems throughout the day and to departmental standard.
• Ensure that you act with adherence to all Treating Customers Fairly (TCF) principles and relevant regulatory requirements.

• Previous experience in the financial services sector or similar environment
• Knowledge or strong interest in CFD, FX, or online trading
• Experience working with a CFD broker or similar environment
• Strong customer service and problem-solving skills
• Ability to handle client queries across multiple channels (email, phone, live chat)
• Good understanding of financial markets and ability to stay updated on market news
• Attention to detail with accurate record-keeping in CRM systems
• Strong communication skills and ability to engage with a global client base

Work location: The Vertical Business Suite, Bangsar South., Malaysia

Working time: Mon - Fri 9:00 am - 6:00 pm, work at the office 100%

Key Responsibilities

• Execute manual test cases and report defects with clear documentation.

• Perform functional, regression, integration, user acceptance (UAT), and end-to-end testing.
• Analyze complex software systems to identify root causes of issues.
• Collaborate with cross-functional teams throughout the Agile/Scrum development process.
• Prepare and deliver detailed reports on testing progress, defect status, and test coverage.
• Participate in daily stand-ups, sprint planning, and retrospectives.
• Recommend and implement process improvements to enhance QA effectiveness.

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related field.

• 2 – 5 years of professional experience in software testing or a similar QA role.
• Proven experience in Automate & manual testing for web, mobile, and API platforms.
• Proven experience in preparing coding for automation test in JavaScript/TypeScript.
• Strong analytical and problem-solving abilities.
• Good command of English communication, both written and verbal.
• Self-motivated, detail-oriented, and results-driven.
• Experience with Playwright or Cypress is an advantage.
• Domain knowledge in finance, healthcare, or e-commerce is a plus.

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

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ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, car insurance renewals and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 10 billion in sum insured.

ABOUT THE ROLE:

You will join a growing team focused on delivering a profit-oriented proposition. Polisea Labuan creatively evaluates standard and non-standard risks and develops optimal coverage solutions for our clients. 

You are expected to streamline and standardise processes across various stakeholders to ensure completion and compliance for the benefit of the company's P&L. 

On top of pursuing a fulfilling job, you will be working with a great bunch of energetic people in building and offering InsurTech solutions across South East Asia!

WHAT YOU’LL DO

• Handle financial settlements with cedents, reinsurers, and reinsurance brokers according to terms and agreements, managing overall cash flow in a timely manner.
• Control data quality and manage risk-related activities according to internal guidelines.
• Collect accurate premiums and claims information and proactively handle claims including indexation.
• Build and collate premiums, claims registers, and outstanding case reserves.
  
  

WHAT WE EXPECT OF YOU:

• Must be residing permanently in Labuan.

• Minimum 2 to 4 years of relevant experience in a company offering (re)insurance.
• Adequate knowledge of (re)insurance.
• Proactive natured, independent and dependable.
• Strong administrative and analytical skills, ability to multi-task with attention to detail.
• Strong inner drive to achieve and challenge the (re)insurance status quo.

Hire Digital is looking for a Field & Partner Marketing Associate to support the growth of our business in Malaysia. In this role, you will work closely with Marketing, Sales, and Partnerships teams to execute marketing programs that drive SME acquisition, partner engagement, and pipeline growth.

This is a highly execution-focused role covering field marketing, partner campaigns, events, and campaign operations.

RESPONSIBILITIES

• Execute field marketing programs including industry events, networking sessions, and partner activations.
• Manage end-to-end event execution (vendors, logistics, invitations, run-of-show, and lead capture).
• Support partner marketing initiatives, including joint campaigns, webinars, and co-marketing activities.
• Coordinate the development of local marketing assets, including case studies, landing pages, email campaigns, and event collateral.
• Support execution of performance and campaign initiatives through landing page coordination, tracking (UTMs), and reporting.
• Work with Sales and Partnerships to ensure lead tracking, follow-ups, and campaign performance reporting.

REQUIREMENTS

• 3+ years of B2B marketing experience, ideally in fintech, SaaS, or technology companies.
• Experience executing events, partner marketing programs, and integrated campaigns.
• Strong project management and stakeholder coordination skills.
• Familiarity with CRM / marketing automation tools (Salesforce, HubSpot, Marketo, or similar).
• Excellent communication skills in English and Bahasa Malaysia.
• Ability to work in a fast-paced, growth-stage environment.

• Analysing stakeholder requirements, formulating design and development proposals to enhance the global markets technology efficiency and meets Front office expectations
• Delivering and supporting the Global markets platform (Murex), managing the quality of functional delivery and ensuring the implementation and deployment of the deliverables.
• Perform various levels of testing for assigned deliverables as well as participate in formal release cycles (SIT/UAT)
• Contributing and assist existing support parties in resolving requests or issues with Front Office, P&L, Market Data, and booking issues
• Interacting with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints
• Communicating the principles, standards, vision and roadmaps to stakeholders and proactively addressing any questions / concerns identified
• Acting as a trusted advisor to stakeholders in both business and IT to assist in defining and delivering high quality solutions

• BS or higher degree in Economics, Finance or equivalent science oriented track
• Knowledge of most common traded financial instruments is a MUST
• Must be detailed-oriented, a quick learner, and a self-starter
• 7+ years’ experience as a Front office / Product control system/business analyst or consultant in a leading trading platform.
• Previous experience with a flagship Trading system (ideally Murex) is an advantage
• Previous experience in delivering projects in financial services – preferable Investment banking and Risk
• Solid experience in gathering and writing requirements and functional specifications in a project framework

We are seeking a full-time Customer Service Executive based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Head of Customer Experience and Customer Service Team Lead.

Responsibilities

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues.
• Work with various departments or stakeholders to ensure the products are delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays (5 days work and 2 off days on a rotational basis).
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office.

Hire Digital is seeking an experienced Events & Field Marketing Manager4to lead the strategy, planning, and execution of high-impact B2B events across Singapore and Southeast Asia. This role sits within the regional marketing function and partners closely with Sales, Partnerships, Product, and Growth teams to drive pipeline, customer engagement, and brand presence.

RESPONSIBILITIES

Event Strategy & Execution

• Lead end-to-end planning and execution of B2B events, including industry conferences, executive roundtables, customer meetups, and proprietary forums
• Manage all event logistics and operations, including venue sourcing, vendor and agency management, contract negotiations, budgets, run sheets, and on-site coordination
• Deliver consistent, high-quality brand experiences across all event touchpoints, including content, speakers, production, and visual identity

Field and Revenue Alignment

• Partner closely with Sales, Partnerships, Product, and Customer teams to align events with pipeline, revenue, and account-based marketing objectives
• Collaborate with Demand and Growth Marketing teams to drive registrations, qualified leads, and measurable ROI from event programs
• Support field marketing initiatives tied to regional sales priorities and strategic accounts

Project Management and Optimisation

• Manage multiple concurrent events and timelines, ensuring flawless delivery under tight deadlines
• Track and report on event performance, including attendance, lead quality, pipeline impact, and ROI
• Capture post-event insights and feedback, translating learnings into clear recommendations to continuously improve future programs

REQUIREMENTS

• Proven experience in events or field marketing, ideally within tech, fintech, or high-growth startup environments
• Strong track record delivering B2B events, such as executive breakfasts, customer roundtables, launch events, and industry forums
• Excellent project management skills with the ability to manage multiple priorities simultaneously
• Strong stakeholder management and communication skills, with experience collaborating cross-functionally
• High attention to detail and a hands-on, execution-focused mindset
• Comfortable working with data, metrics, and reporting to evaluate event performance and ROI
• Self-motivated, proactive, and able to operate with autonomy in a fast-paced, dynamic environment

WHAT YOU’LL DO:

• Own end-to-end product strategy for insurance offerings across personal lines (Travel, PA, Extended Warranty etc.) and commercial (All Risk, Cyber, setting vision, priorities, and long-term roadmap to ensure relevance, scalability, and business impact.
• Drive strategic product innovation in partnership with Partnership Managers and key stakeholders, shaping digital and embedded insurance solutions that meet partner needs while maintaining compliance and market competitiveness.
• Lead product profitability and pricing strategy, collaborating with insurers to optimize pricing frameworks, balance loss ratios, and manage underwriting appetite to achieve sustainable growth.
• Act as the senior liaison and decision-maker between insurers, internal teams, and partners, driving alignment on product design, terms, and continuous enhancements.
• Provide leadership across cross-functional teams, ensuring coordinated execution, operational efficiency, and alignment with organizational objectives.
• Influence and shape organizational product strategy, contributing to business planning, market positioning, and innovation initiatives.

WHAT WE EXPECT OF YOU:

• Well-versed in the insurance industry, with extensive exposure to both Commercial and Personal Lines.
• Proven track record in insurance product management or broking, with experience driving profitable, scalable products.
• Strong strategic, analytical, and commercial skills, able to turn insights into actionable product decisions.
• Excellent communication, negotiation, and stakeholder management skills, capable of aligning internal teams and external partners on product strategy.
• Results-driven mindset, with experience leading cross-functional teams to deliver complex projects on time and at scale.
• Bachelor’s degree in Business, Finance, Actuarial Science, or related field; advanced degree preferred.
• 10+ years of relevant experience in insurance, fintech, or related sectors, with exposure to digital and embedded insurance solutions.

Senior / Lead DevOps Engineer

Why You Should Apply
- Varied and strategic role across CI/CD, Infrastructure-as-Code (IaC), and Cloud Automation, reporting directly to the Head of Engineering.
- Lead all DevOps initiatives and set the foundations for CI/CD, automation, and shift-left practices.
- Clear 6-12 month objective to standardise CI/CD and reduce manual release and build processes, with full leadership support and resources.
- Opportunity to join a stable global financial services company (non-bank) that has established a regulated product suite in Malaysia over the past 5 years.

What You Will Do
- Lead the design and implementation of CI/CD pipelines, reusable pipeline architecture, quality gates, branching governance, automation testing, and release discipline.
- Establish CI foundations across repositories, build validation, early defect detection, and Git workflow standards.
- Drive Continuous Delivery and Deployment Automation, improve rollback strategies, release traceability, and reduce manual intervention.
- Implement Infrastructure-as-Code practices and cloud automation initiatives.
- Enhance deployment strategies, including blue-green and canary deployments.

What You Will Need
- Minimum 6 years of hands-on DevOps experience with AWS or similar platforms (Azure, GCP).
- Relevant experience as a DevOps engineer, cloud engineer, platform engineer, build & release engineer, or SRE.
- Ability to work independently and hands-on, driving digital transformation without reliance on a large team or strict SOPs.
- Experience in fintech, tech companies, product companies, or digital transformation teams within enterprise/MNC environments.
- Strong CI/CD transformation experience (Git-based CI, Jenkins, etc.).
- Hands-on experience with containerization and Infrastructure-as-Code.

About the Company & Team
- Malaysian team and product suite are less than 5 years old, part of a globally established fintech and financial services company operating in 15 countries.
- Regulated under Bank Negara Malaysia, ensuring high regulation and financial security.
- All products are built in-house, enabling long-term initiatives with internal technical capability.
- Provides end-to-end solutions across front, middle, and back office functions, serving both retail and institutional customers under its own brand and a white-label B2B product.
- Hybrid work arrangement, based in central Kuala Lumpur.

How to Apply
- Click the “apply” button. You may submit your CV or LinkedIn profile—whatever you prefer.
- The recruiter is happy to share more information with you before you proceed.
- Every applicant or enquiry will receive a reply.

Note
- Employment passes, work visas, or relocation support are not available.
- Only candidates with work rights in Malaysia will be considered.

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:
We are seeking a proactive and detail-oriented Settlement Officer to join our team. This role will play a critical part in ensuring the efficient execution of daily settlement activities, accurate reconciliation of accounts, and maintenance of financial records using Xero. The ideal candidate will be responsible for supporting payment processing with third-party providers, responding to customer cases, and preparing transaction remittances.

Job Responsibilities:

• Support the processing of withdrawal payments with third-party Payment Service Providers (PSPs), following established procedures and security measures.

• Respond to customer cases promptly and professionally, escalating complex issues to supervisors as necessary.
• Foster positive relationships with external service providers, facilitating effective communication and problem-solving.
• Assist in preparing transaction remittances for the night shift, ensuring completeness and accuracy.
• Contribute to daily settlement procedures and data entry into the ledger system.
• Perform daily settlement tasks under the supervision of senior staff members.
• Conduct reconciliation of bank accounts to transaction accounts, reporting any discrepancies to supervisors for resolution.
• Assist in bookkeeping activities using Xero accounting software, maintaining organized and accurate financial records.

• Well organised with high accuracy levels, attention to detail
• Skillful with MS Office (especially Excel)
• High proficiency in both English and Mandarin
• Work well in a team and be able to work autonomously and take ownership of tasks
• Excellent communication skills and strong organizational and time management skills
• Familiar with MT4/MT5 Trading system is a plus
• Students are welcome to apply as well

We’re looking for an IT Lead to join our award winning team conveniently located in Mid Valley City, Kuala Lumpur. 

As an IT Lead at Double Eleven, you’ll own the delivery of secure, reliable, and efficient IT services, supporting our office teams and remote workers. You’ll manage end-user support, infrastructure, and security systems, work closely with engineering and leadership, and ensure IT policies and processes balance security with practical day-to-day use. You’ll lead incident response, manage vendors, and continuously improve systems to reduce risk, drive efficiency, and enable the whole studio to thrive.

Double Eleven is one of the largest independent video games developers and publishers in the UK. Headquartered in Middlesbrough, we employ over 400 people across our UK and Kuala Lumpur studios.

We are incredibly proud to partner with some of the world’s leading developers and publishers, including Rockstar Games, Obsidian Entertainment, Mojang, Bethesda Game Studios and Facepunch. 

As a global games company, we've collaborated to create new worlds in The Outer Worlds 2, helped deliver unforgettable experiences for players of Red Dead Redemption, enabled millions to battle in Rust Console Edition and created new adventures in Fallout 76. 

Double Eleven is more than a place to work, we are deeply values-driven in all that we do and we know that we are at our best when our people feel fulfilled. We offer flexible working hours to allow you to truly enjoy work/life balance and always strive to deliver a workplace experience like no other.  We regularly bring our people together to connect and have fun through our many different events, parties and hobby-based clubs.

What you’ll be doing

• Lead the secure, reliable and efficient delivery of IT services across Double Eleven, supporting a Middlesbrough HQ and Kuala Lumpur studio alongside our remote workers
• Oversee end-user IT support, including device management and onboarding/offboarding processes
• Maintain and support core infrastructure, productivity platforms, and systems used across business and engineering teams
• Ensure effective identity and access management, alongside robust security controls across company systems
• Own and manage endpoint security, contributing to incident response when required
• Support engineering workflows by maintaining access, tooling, and governance across source control and build systems
• Contribute to incident management, operational resilience, and disaster recovery planning
• Build and manage relationships with IT vendors and third-party service providers
• Work closely with Engineering and Studio Leadership to ensure IT services are stable, secure, and scalable
• Implement and maintain IT policies, governance, and operational processes that enable secure, effective day-to-day operations
• Continuously identify opportunities to improve systems, reduce risk, and enhance service delivery

What we’re looking for

• Proven experience managing IT operations within a modern, security-focused environment
• Experience leading and developing people, with the ability to support, guide, and grow a team
• Strong knowledge of identity and access management (IAM), including least privilege, MFA, and SSO (e.g. Google Workspace, Microsoft 365)
• Hands-on experience with endpoint security and EDR platforms 
• Familiarity with virtualisation technologies (e.g. XCP-ng or similar)
• Experience working with containerised environments such as Docker
• Understanding of Git-based source control systems and developer tooling
• Exposure to CI/CD pipelines and build environments
• A practical, security-first mindset, able to reduce risk without blocking delivery
• Strong sense of ownership, proactively identifying gaps, improve systems, and follow through to completion
• Clear and transparent communicator, particularly during incidents and periods of change
• Confident handling of IT incidents, with structured and calm approaches to investigation and resolution
• Collaborative approach, ability to work effectively with both engineering and non-technical teams
• Ability to design and implement pragmatic IT processes and governance that translate policy into day-to-day operations

 Qualifications

•  All relevant qualifications considered

What to expect

Some of our benefits include:

Working life at Double Eleven 

• Start your day any time between 9:00am and 11:00am
• 35 working hours per week with a 1 hour lunch break (with the opportunity to flex down to 30 minutes or up to 2 hours)
• 14 days annual leave + holidays gazetted by the Federal Government of Malaysia (where holidays fall on a weekend, you’ll receive either the Monday or Friday as extra holiday!) 
• 1 day leave for your birthday
• Up to 10 days discretionary annual leave during our end of year break
• 1 day leave if you’re moving house
• Potential for annual performance bonus
• Best-in-class tools and workflow so you can focus on creativity
• 3 additional days annual leave for 5 years service and a further 3 days annual leave for your 10 years service milestone
• State of the art office facilities in an central location with excellent transport routes
• Assorted fruit and bread options, juice, hot drinks and fruit
• Employee referral bonus (up to MYR5,000!)
• Free game codes, game swag and merchandise
• On site parking expensed 

Professional development and wellbeing

• Free gym membership at a local gym in Mid Valley 
• Company private healthcare cover in-patient and out-patient for you, your spouse and children
• Access to mental health and wellbeing support via Plumm (includes 4 free video therapy sessions per month for both the employee and up to 3 family members aged 18+), unlimited text therapy, courses, meditations
• A personalised development plan with dedicated support tailored to your growth and goals
• An accredited Academy providing professional qualifications
• In-studio wellbeing programmes and People team support

Team life 

• Subsidised off-site team activities 
• Many team events to celebrate team and game milestones
• Sponsored team activities
• Opportunity to contribute to our internal Employee Diversity and Equality Network

Ways to reach 

If you have a general query or if you need support with your application and/or an alternative way to apply, please do not hesitate to contact our Talent team at jobs@double11.com 

• Process end-to-end payroll transactions accurately and on time for all assigned entities.

• Collect, verify, calculate, and input payroll data to maintain accurate and up-to-date payroll records.

• Maintain and update payroll information including salary adjustments, allowances, deductions, bonuses, and statutory contributions.

• Compile payroll summaries covering earnings, taxes, deductions, leave, and other payroll components for reporting purposes.

• Calculate and ensure accurate statutory deductions and employer contributions in accordance with Malaysian regulations, including EPF, SOCSO, EIS, and PCB.

• Ensure payroll processes comply with company policies, internal controls, and local employment regulations.

• Respond to employee enquiries relating to payroll matters and resolve payroll discrepancies in a timely manner.

• Maintain payroll documentation and records to support audit and compliance requirements.

• Assist with employment changes such as salary adjustments and employment variation letters to ensure payroll system accuracy.

• Support payroll reconciliation, reporting, and month-end payroll closing activities.

• Prepare payroll reports and provide ad hoc financial or operational payroll reporting when required.

• Continuously review payroll procedures and identify opportunities to improve payroll efficiency and accuracy.
• Assist in handling ad-hoc HR-related matters and cases as assigned.

• Bachelor’s degree in Accounting, Finance, Human Resources, or a related discipline.

• 2–4 years of payroll administration experience, preferably in Malaysia payroll processing.

• Strong knowledge of Malaysian statutory requirements including EPF, SOCSO, EIS, PCB, and payroll compliance.

• Experience with payroll systems and HRIS platforms.

• Strong numerical accuracy and attention to detail.

• Ability to handle confidential employee payroll information with discretion.

• Good problem-solving skills and the ability to resolve payroll discrepancies.

• Strong organisational skills and ability to manage payroll deadlines.

• Good communication skills to support employee payroll enquiries.

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

Responsibilities

• Provide timely and accurate responses to customer inquiries across multiple channels, including phone, email, and chat.
• Resolve customer issues efficiently and professionally, ensuring a high level of customer satisfaction.
• Manage customer expectations through clear, empathetic, and effective communication.
• Develop and maintain a strong understanding of our services and offerings to support customers confidently and accurately.
• Collaborate with internal teams to relay customer feedback, address recurring issues, and improve processes and service quality.
• Document customer interactions thoroughly and maintain accurate records within internal systems.
• Assist in identifying trends and patterns in customer inquiries to support improvements in service delivery and customer experience.
• Uphold the company’s commitment to transparency and knowledge sharing in all customer interactions.
  Perform any other duties as assigned by the Company.

• 1–3 years of experience in customer service, customer support, or a similar client-facing role.

• Excellent verbal and written communication skills.
• Strong problem-solving and conflict resolution skills.
• Strong interpersonal skills with a customer-centric mindset and a high level of empathy.
• Proficiency in Microsoft Office applications and familiarity with CRM or customer support systems is an added advantage.
• Positive attitude, adaptability, and willingness to learn new processes and systems.

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

Responsibilities

• Extract, clean and present data in an understandable manner to respective department leads
• Analyze operational data to identify trends, patterns, and areas for improvement
• Provide actionable insights to the respective stakeholders
• Develop and maintain dashboards for real-time monitoring of key performance metrics
• Ensure data accuracy and integrity in all reporting systems
• Prepare regular performance reports to track progress against goals
• Collaborate with team members to interpret data and implement improvements
• Any other adhoc tasks as assigned by the Company

• Diploma or Bachelor's Degree in Data Analytics/Science or a related field
• Proficiency in data analysis tools such as Python, SQL, and Google Sheets
• Strong knowledge of data visualization tools and ability to present data insights effectively.
• Excellent problem-solving skills and ability to work with large and complex datasets.
• Strong communication skills, with the ability to present technical findings to non-technical stakeholders.
  

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses. Our mission is to inspire meaningful connections by building a second home where members become friends and ideas become a reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

About The Role

We are looking for an entrepreneurial, ambitious, personable and business-savvy Community Manager whose values align with our TEAM; standing for Together, Extra-mile, Accountable and Mindful. The Community Manager works closely with the Area Manager, Assistant Country Manager and Country Manager (depending on the structure of your location and country) to ensure the smooth running of the day-to-day business and facilities. The core focus is to deliver and develop an unrivalled member experience by driving the team to put on engaging community events, resulting in partnerships and lasting relationships with members. As leaders, they need to pass on their knowledge through training their team. They are inspirational and accountable for the performance of the business, their team and themselves.

ADMINISTRATION AND FINANCE

• Responsible for all finance such as petty cash, invoicing, receipt of payments and management reports.

• Ensure the community team is trained on all required administrative and finance tasks.
• Ensure your team meets the financial deadlines, reports accurately, and has the knowledge to deliver what is expected.
• Responsible for ensuring inventory is complete and ordering is within the set budget.
• Obtain and analyse P&L reports and conduct variance analysis when required.
• Responsible for ensuring billing is complete, and that aged receivables are followed up with minimalising late payments and ensuring month-end finance reporting can be completed on time.

MEMBER EXPERIENCE AND OPERATIONS

• Develop relationships with members and proactively understand their needs in order to bring ideas and recommendations to the table and create an action plan to exceed the expectations of every member, improving the overall member experience.
• Ensure the community team has the tools and knowledge to adequately solve member-related issues to help foster a collaborative community, train your team and step in when needed.
• Drive weekly community initiatives to develop connections between members, such as member introductions, events and social media engagement.
• Responsible for the overall cleanliness and upkeep of the space is up to standard, including essential maintenance, dusting, utensil washing, spot cleaning, cleaning the bathroom, cleaning up spills, keeping the pantry stocked and tidy, etc. working with and coordinating the team to deliver exceptional standards.
• Responsible for reporting and following up with the New Projects team regarding maintenance and improvements and ensuring that costs align with the set budget.
• Conduct quality control checks and address and solve issues immediately.
• Ensure you and the team deliver a personalised, high-quality member experience.
• Oversee all daily operations of your location (front desk services, event planning, social media marketing of the space, etc.).

SALES

• Work with the Country Manager and Sales Lead to ensure that your space maintains a 100% occupancy rate at all times.
• Notify, manage and work alongside internal teams to ensure a high retention rate of current members.
• Develop strategies to drive sales to increase revenue and interest in your location.
• Ensure that all enquiries are followed up on and that negotiations and closure are taking place.
• Manage the team and take responsibility for actively seeking and following up on leads, various membership sales, packages, negotiations, flex membership sales, private events and closing deals to meet sales targets.
• Conduct high-quality, informative tours and ensure that juniors are trained and mentored, providing them with feedback and areas for improvement to ensure every potential member has an exemplary tour and experience..
• Responsible for maintaining the relationship with the landlord of your location, with the support of your seniors.

CONTENT AND EVENTS

• Ensure events are executed to a high level and are related to the community’s interests, giving support where needed. Report on member feedback to the Events Team.
• Ensure you and the team are actively driving collaborations and partnerships across a range of different industries and train the team on this process where needed.
• Ensure the Community team and Art Department produce event collateral in a timely manner and to a high standard.
• Ensure you and the team update social media pages (IG stories, Facebook posts, etc.), create engaging content and attend training needed to complete the task.
• Ensure the team regularly updates the event calendar and notice board.
• Attend and support external and internal events, be representative of all locations and be an ambassador of the events by encouraging others' attendance.

PEOPLE

• Set SMART personal and professional goals for the team and assist with training and coaching individuals to achieve them.
• Responsible for onboarding, training, developing and reviewing your team's performance.
• Sit in interviews with a senior manager for your team, asking questions and giving feedback to conclude an overall decision to build your team.
• Provide your team with essential training, coaching, and mentorship to attract, grow and retain a solid and successful team.
• Actively work and develop on your own growth to better yourself for you, your team and the business.
• Work closely and coordinate with the People Team to track each team member's training and progression.
• Manage, inspire, support and guide your team to achieve their goals, holding regular one-on-ones and team meetings for clear communication.

• Three to Five years experience in a customer-facing leadership position, ideally within sales and events.

• Personable with strong verbal and written communication.
• Exceptionally organised with the ability to multitask.
• Thrives under pressure and is solution-oriented.
• University Degree is an advantage.
• Proficient in basic computer skills.
• Good business acumen.
• Prior experience in coworking, real estate, or startup business would be an advantage. 
• Fluent in English.

Why You Should Apply
- Opportunity for professionals with both manual and automation testing experience to participate in a transition towards greater automation. Automation expertise is not required.
- As a senior team member, you will mentor and guide junior testers, positioning yourself for a leadership role within 1-2 years.
- Play a key role in shaping the automation strategy, experimenting with tools, and identifying test cases for future automation.
- Join a stable, global financial services company (non-bank) that has operated in Malaysia for 5 years, offering a locally regulated product suite.

What You Will Do
- Serve as the most senior Tester/QA in the team, responsible for manual test coverage, validating system behavior, identifying edge cases, and ensuring release quality across complex business workflows and system integrations.
- Translate business requirements into effective test strategies and scenarios, and perform functional, UAT, and regression testing.
- Guide junior testers and act as the liaison between testing and product & engineering teams to identify root causes for defects.
- Identify test cases suitable for automation and develop basic automated test scripts using tools such as Selenium, Cypress, or Playwright.
- Collaborate with DevOps and engineers to integrate automated tests into CI/CD pipelines, with support for strategy and scripting.
- This is not a people manager role; you will not directly manage junior testers. Leadership experience is not required, making this an ideal "in-between step" for senior testers seeking career advancement.

What You Will Need
- Willingness to work hands-on in a primarily manual environment while supporting the transition to automation.
- Ability to work independently and drive digital transformation without relying on a large team or strict SOPs.
- Experience in fintech, tech companies, product companies, or digital transformation teams within enterprise/MNC environments. Experience in other highly regulated industries is also welcome.
- At least 1 year of experience with automation tools (Selenium, Cypress, Playwright), including basic scripting. Exposure to API testing is a bonus.
- Ex-software engineers who have transitioned into testing/QA roles are encouraged to apply.

About the Company & Team
- The Malaysian team and product suite are less than 5 years old, but part of a globally established fintech and financial services company operating in 15 countries.
- Regulated by Bank Negara Malaysia, ensuring a highly regulated and financially secure environment.
- Products are built in-house, enabling long-term initiatives with internal technical capabilities.
- Provides end-to-end solutions across front, middle, and back office functions, serving both retail and institutional customers under its own brand and a white-label B2B product.
- Offers a hybrid work arrangement, based in central Kuala Lumpur.

How to Apply
- Click the “apply” button. You may submit your CV or LinkedIn profile—no need to worry if your CV is outdated.
- The recruiter is happy to provide more information before you proceed.
- Every applicant or enquiry will receive a reply.

Note
- Employment passes, work visas, or relocation support are not available.
- Only candidates with work rights in Malaysia will be considered.

We’re looking for a hands-on, forward-thinking Assistant Manager, General Ledger to lead our accounting operations and play a key role in building our shared service capabilities. This isn’t a “keep the lights on” role — it’s for someone who loves driving change, leading teams, and improving processes in a fast-moving environment.

You’ll oversee our general ledger and consolidation activities while steering finance transformation initiatives such as system migration, process optimisation, and the transition into a shared service model.

If you thrive in dynamic settings where you can make things better, faster, and smarter — we’d love to have you on board.

Why You’ll Love Working Here?

• Be part of a finance transformation journey from the ground up.
• Fast-paced, high-growth environment where ideas move quickly to execution.
• Opportunities to shape the shared service model and build a legacy of operational excellence.
• Work with passionate, driven people who thrive on solving real problems together.

Why You’ll Love Working Here?

• Be part of a finance transformation journey from the ground up.
• Fast-paced, high-growth environment where ideas move quickly to execution.
• Opportunities to shape the shared service model and build a legacy of operational excellence.
• Work with passionate, driven people who thrive on solving real problems together.

General Ledger & Consolidation

• Support the GL manager in coordinating the full GL close cycle and monthly close processes, ensuring accuracy, compliance, and timeliness.
• Oversee group consolidation and ensure accuracy of financial statements in compliance with accounting standards (e.g. MFRS/IFRS).
• Drive standardisation and consistency across entities and regions.
• Review journal entries, reconciliations, and intercompany transactions.
• Lead statutory and management reporting cycles, including audit coordination.

Finance Transformation & Shared Services

• Be a key player in transitioning and transforming General Ledger and reporting processes into a shared service model.
• Focusing on ERP Function and Process (Action-Oriented):Maximize Oracle ERP utilization to ensure seamless integration, high data integrity, and automated processes that boost efficiency.
• Implement and maintain best-in-class processes and controls that scale with growth. Champion continuous improvement, using data and tech to streamline workflows.

Leadership & Collaboration

• Lead and mentor a team of Finance Executives and Senior Finance Executive.
• Collaborate closely with FP&A, AP/AR, and business units to resolve issues and deliver insights. Act as a trusted finance partner to management — clear, proactive, and solution-oriented.

Financial Analysis & Insights

• Deliver meaningful financial insights that support decision-making and performance improvement.
• Identify process bottlenecks and recommend practical, scalable solutions.

• Education & Experience: Bachelor’s degree in Finance/Accounting (ACCA/CPA preferred) with a minimum of 5 years’ progressive experience across Asia, including multi-entity consolidation.
• Audit & Commercial Insight: At least 2 years of audit background, with a drive to understand business operations and improve the commercial accuracy of financial reporting.
• Process & Systems: Strong track record in process transitions or Shared Service setups, with familiarity in major ERPs (SAP/Oracle) and consolidation tools.
• Agility & Tooling: Resourceful and efficiency-driven; proficient in Excel and highly adaptable with Google Sheets to streamline data in a lean environment.
• Ownership: Takes full accountability for the end-to-end process, proactively crossing departmental lines to resolve upstream bottlenecks that impact timelines.
• Mindset & Communication: Resilient and adaptable in a high-growth environment, with excellent stakeholder management skills. Fluent in English (regional languages are a plus).