Pros: Some of the direct managers and team leads are truly solid people. They're supportive and actually care about their teams, especially with **software development** challenges. You can find good mentors in the **Austin office** if you look.
Cons: Senior leadership often feels totally disconnected from our daily work. Decisions come down from the top without much explanation or input, which is frustrating for a **mid-sized tech company**. Communication is a big issue; it really affects everyone's morale.
Advice to Management: Focus on improving transparency from the top. Get more input from the teams before making big strategic changes. Middle managers need better support and training to lead effectively, not just manage tasks. Engage with employees more often.
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