Boldr believes talent is equally distributed, but opportunity is not. It is changing that paradigm, building global teams through ethical talent outsourcing.
As the first and largest global B Corp Certified BPO and the first B Corp Certified BPO in the Philippines, Boldr is committed to social and environmental responsibility.
Established in 2017, Boldr serves 100+ client partners via 1,500 team members in 5 countries with 7 city locations in 10+ languages.
Expand your team with Boldr: a purpose-driven, people-focused BPO company built to help teams, clients + communities grow & connect.
Rating Reviews
Rating is calculated based on
4
reviews and is evolving.
Pros: I've really liked the remote work setup; it's a huge plus for my daily life. As a Remote Project Coordinator, the WFH flexibility helps a lot with personal appointments and avoiding traffic in Manila. The benefits package for outsourcing roles here is pretty solid too.
Cons: Sometimes the client demands mean working outside standard hours, which really impacts work-life balance. Project deadlines can be tough, and I've had weeks pushing 50+ hours. For BPO roles, this can be common, but it's still draining.
Advice to Management: Try to set clearer boundaries with clients regarding employee working hours to protect our work-life balance. More support for project managers in pushing back on unrealistic deadlines would help.
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Pros: I really liked the flexibility of remote work, operating from Austin, TX. As an Operations Specialist, my daily tasks were pretty manageable. It's a solid place if you're looking for stable employment in the BPO industry without much travel.
Cons: The pay isn't great, honestly. My base salary as an Operations Specialist felt low compared to other tech roles. Benefits could use a huge upgrade, especially the healthcare options. There's not much room for big raises, even with good performance.
Advice to Management: Seriously re-evaluate the compensation packages and benefits, especially for tenured remote staff. Better benefits would help with retention.
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Pros: The initial training for customer support roles is solid. You learn a lot about how the BPO industry works from the ground up. Plus, the WFH setup is genuinely flexible, which really helps with work-life balance.
Cons: It's tough to see a clear path for career growth here beyond entry-level. Internal promotions are rare for individual contributors, and you often get stuck on the same client projects without much chance to switch or advance. I wish there were more development programs.
Advice to Management: Management should really focus on creating clearer career pathways for non-management staff. Invest more in internal development and skill-building initiatives. Give people more chances to rotate projects or take on new responsibilities to prevent stagnation.
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What is the team collaboration like at Boldr, especially for remote employees in the tech industry?
Boldr fosters a collaborative environment through various communication channels and regular virtual team-building activities. We utilize tools like Slack and Zoom to ensure seamless interaction among team members, regardless of their location, promoting a strong sense of camaraderie and efficient project execution for our remote developers.
What is the day-to-day work environment like at Boldr, especially for remote software engineers?
Boldr fosters a collaborative and transparent working culture, even for its remote team members. Expect regular team syncs and open communication channels that help maintain a strong sense of connection and productivity for software engineers in the tech industry.
What is the typical work environment like at Boldr for a remote software engineer?
Boldr fosters a collaborative remote work environment, emphasizing asynchronous communication and clear documentation. This structure allows for focused work and provides flexibility for software engineers across different time zones. Team members are encouraged to share knowledge and support each other's growth within the company.
