ING Hubs Philippines is a global capability center supporting ING’s operations worldwide. With over 6,500 employees, we are part of a network that spans more than 40 countries and serves over 40 million retail customers. Our hub delivers a wide range of services across analytics, anti-fraud, automation, compliance, data, finance, IT, risk, and more—powering ING’s global ambitions through operational excellence and innovation.
We are proud of our diverse and dynamic workforce, with an average age of 31 and a strong representation of women (54%). Our culture is anchored in continuous learning, leadership development, and a commitment to sustainability. Programs like the Early Careers Program, Process Expert Build, and global leadership academies ensure our people are future-ready.
Recognized as an IBPAP SOLAIA Global Capability Center (GCC) of the Year, Top Employer and Service Excellence Company of the Year by the Asia CEO Awards and PEZA, we are also a certified Great Place to Work. Our community impact is driven by initiatives like “Reach a KPI, Plant a Tree,” “My Dream in a Shoebox,” and coastal cleanups under “One Dagat Away.”
At ING Hubs Philippines, we empower people to stay a step ahead in life and in business—through purpose, performance, and positive impact.
Fraud Advisory: As part of our commitment to protecting our community and upholding operational excellence, ING Hubs Philippines reminds everyone to remain vigilant and engage only through official and verified communication channels. Please note that ING does not request any form of payment or consideration at any stage of the recruitment process. Any such requests may be reported to us for appropriate action.
Rating Reviews
Rating is calculated based on
16
reviews and is evolving.
Pros: The direct managers in the Manila office are generally supportive, which helps a lot day-to-day. The hybrid work model is a real plus for work-life balance too. It's a solid place for career stability in financial services.
Cons: Senior leadership often feels pretty disconnected from the daily grind for us Software Engineers. There's not always clear communication from the top brass, which can be frustrating. Career progression can feel stalled without strong advocacy from management.
Advice to Management: Focus on developing middle management and ensuring consistent communication from the top down. Empower team leads more and really listen to feedback from those in the trenches in the Manila office. Invest in leadership training too.
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Pros: The people are really friendly here; it's easy to get along with your team. As a Software Engineer, the hybrid work setup in the Taguig City office is a huge plus, giving good flexibility. Work-life balance is decent for a big corporate environment.
Cons: Sometimes the company culture feels a bit slow when it comes to adopting new tech or ideas. You can't always push for innovative solutions as much as you'd like in this kind of financial services setup. Things can feel a bit bureaucratic.
Advice to Management: Try to encourage more bottom-up innovation and empower teams to experiment with new technologies. Make career growth paths clearer for technical individual contributors.
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Pros: People here are genuinely nice and helpful in the Manila office. You feel supported, which is important for IT solutions roles. The company really pushes collaboration, which is great for team projects. Plus, the benefits are competitive for a global bank.
Cons: Innovation feels a bit slow sometimes; it's tough to get new ideas off the ground. It's a big corporate environment, so decisions can take ages to trickle down. The hybrid work model isn't always as flexible as you'd hope for, which impacts work-life balance a bit.
Advice to Management: Focus on empowering teams to innovate faster. Maybe loosen up on some of the corporate rules to encourage more creative IT solutions, especially for those in development roles.
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What is the day-to-day working culture like at ING Hubs Philippines for IT professionals?
No answers yet.
What are the typical benefits offered to employees at ING Hubs Philippines, especially for roles in IT and operations?
No answers yet.
What is the typical working culture like at ING Hubs Philippines for IT professionals?
No answers yet.
What is the work culture like at ING Hubs Philippines, especially for tech roles in Manila?
ING Hubs Philippines fosters a collaborative and inclusive work culture, particularly within its technology teams in Manila. There's a strong emphasis on continuous learning and innovation, with opportunities to work on global projects.
What is the typical work culture like at ING Hubs Philippines, especially for roles in the banking and finance sector?
ING Hubs Philippines fosters a collaborative and inclusive work environment, emphasizing teamwork and continuous learning. The culture supports professional growth, aligning with the dynamic nature of the banking and finance industry in the Philippines.
What is the typical work culture like for IT professionals at ING Hubs Philippines, especially regarding collaboration and learning opportunities?
The work culture at ING Hubs Philippines is quite collaborative, fostering an environment where IT professionals regularly share knowledge and work together on projects. There are structured programs and on-the-job learning opportunities that encourage continuous skill development within the tech teams.
What is the day-to-day working culture like at ING Hubs Philippines, especially for roles in IT or finance?
ING Hubs Philippines fosters a collaborative and inclusive work environment, encouraging teamwork across different departments. The culture supports continuous learning and professional development for IT and finance professionals, with an emphasis on innovation and client focus.
What is the typical working culture like at ING Hubs Philippines for IT professionals?
ING Hubs Philippines fosters a collaborative and inclusive working culture, particularly within its IT departments. Employees often experience a supportive environment where teamwork is encouraged, and there's a strong emphasis on continuous learning and professional development.
