Smart Communications Inc. is a wholly-owned wireless communications and digital services subsidiary of PLDT, Inc., the Philippines’ largest and only integrated telecommunications company. Smart serves approximately 96% of the country’s cities and municipalities with its combined 2G, 3G, 4G LTE, and 5G network*, providing mobile communications services, high-speed internet connectivity, and access to digital services and content to over 71.8 million Filipinos*, supporting the country’s growing digital economy, and providing the best customer experience for an increasingly digital Filipino lifestyle.
Wearing multiple hats in telecommunications, multimedia and technology, we are one of the biggest, most diverse and profitable companies in the country. We continuously aim to innovate market-shaping products that are relevant to our customers’ evolving needs and lifestyle. At Smart, we have built an organization with a mindset biased for action, innovation and constant change. Our goal – to come out with market shaping services that are relevant to the needs of our customers.
OUR PURPOSE: We are a Filipino company inspiring innovation and meaningful connections through generations.
OUR VISION: We aspire to be a happy space using technology to empower and build bridges of collaboration across sectors and and communities towards a sustainable future.
OUR MISSION: We promise that our people will deliver meaningful connections and experiences for our customers to live a fuller life
OUR VALUES: The Customer is our North Star We trust each other to do the right thing We are One Our People are Our Family Malasakit is our Strength Together We can do great things at speed
Joining the country's #1 mobile network is not just a job—it's an adventure, a learning experience, and a rewarding opportunity, all rolled into one exciting package. Be in a career like never before!
Career Opportunities: https://careers.pldt.com.ph/SMART/go/Smart-Careers/5257110/
Rating Reviews
Rating is calculated based on
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reviews and is evolving.
Pros: When you first start as a Software Engineer, the training is actually good. I've learned a lot about their core SaaS platform. The benefits package is pretty decent, which helps.
Cons: Career growth is definitely a challenge here. There aren't many clear paths to move up, especially for technical roles in the London office. You can feel a bit stuck after a couple of years.
Advice to Management: Create clearer paths for internal promotion. Invest more in growth opportunities for engineers, not just new hires. It's tough to see a future here.
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Pros: I liked that there's a hybrid model for work, so you're not stuck in the London office five days a week. You usually get your actual 40-hour weeks in if there isn't a major project crunch. They're pretty good about vacation time.
Cons: Sometimes, as a Software Engineer working on their enterprise software, project deadlines get really tight. It can lead to some late nights, especially if you're trying to hit a release target. Communication across teams isn't always the smoothest.
Advice to Management: Try to smooth out those project timelines more. Better cross-team planning would really help us avoid crunch times.
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Pros: The actual team I worked with was solid, very collaborative. There's good exposure to modern cloud-based solutions and development practices. Being able to work remote from home was a huge draw initially for my Software Engineer role.
Cons: The work flexibility is surprisingly low, even being remote. They're pretty strict about core hours and meeting schedules, which makes it tough to adjust your day. It's not really possible to shift things around for personal appointments, which impacts work-life balance a lot.
Advice to Management: Seriously consider more true work flexibility for all technical roles. Trust your employees to manage their time and focus on output, not just strict core hours. This would really help improve morale and overall work-life balance for those working remote.
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What is the typical work environment like at Smart Communications, Inc. for someone in a technical role?
The work environment at Smart Communications, Inc. is generally collaborative, especially within technical teams. Expect a focus on problem-solving and continuous learning, which is common in the telecommunications industry in the Philippines. Management often encourages knowledge sharing to ensure project success.
What kind of health and wellness benefits does Smart Communications, Inc. offer its employees in the Philippines?
Smart Communications, Inc. provides a comprehensive benefits package, including HMO coverage with dental and optical benefits for employees and their dependents. They also often have wellness programs and resources available to support employee health.
What is the typical work environment like at Smart Communications, Inc. for roles like network engineers in the Philippines?
The work environment at Smart Communications, Inc. is generally collaborative, with a focus on innovation and teamwork. Employees often work on challenging projects related to telecommunications infrastructure, encouraging continuous learning and professional development within the Philippine market.
