Total 544 Customer Service job vacancies

About Us
At Challenger Security (NSW Master Licence: ), we are a leading company dedicated to safeguarding physical assets and infrastructure for our clients. With a commitment to excellence, we provide tailored security solutions to meet the unique needs of each client. As we continue to expand, we are seeking a skilled Client Service Manager to oversee our security operations in Sydney.
Responsibilities of the Role
As the Client Service Manager, your duties will include but are not limited to:

Lead and oversee the day-to-day operations of the physical security team, ensuring compliance with established protocols and procedures.
Develop and implement physical security measures and strategies to protect assets, facilities, and personnel.
Monitor security systems, such as CCTV, access control, and alarms, to detect and respond to security threats in a timely manner.
Conduct regular security assessments and audits to identify vulnerabilities
... Click here to view more detail / apply for Client Service Manager

Field Service Mechanic







Posted Date:  1 May 2024







Location:  Canberra, ACT, AU







Field Service Mechanic - Canberra   Are you sick of being stuck in a workshop all day? WesTrac is seeking an experienced Field Service Mechanic for our Canberra region! This role would best suit a Heavy Diesel Mechanic or Agricultural Mechanic looking for their next adventure. Utilising your product knowledge, this role will require you to have excellent diagnostic and troubleshooting skills to offer high-end support to our customers with service and breakdown solutions on an array of sites. A Field Service position with WesTrac will challenge you whilst giving you exposure to a




... Click here to view more detail / apply for Field Service Mechanic

Please note the successful candidate for the role must hold Australian Citizenship.
 
About the company: This leading Federal government agency supports Australian?s in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different teams and have excellent office locations.  A great opportunity for an experienced Secretariat Support Officer to join this busy team for a long term 12-month temporary assignment.
 
About the role:


Assisting by providing expertise and advice in specialist areas, contributing towards the Agency?s programs, activities, outcomes and initiatives.
Assisting with internal and external stakeholder relationships, achieving work area and agency goals by providing administrative and other support.
Managing and completing administrative functions for operational support roles within
... Click here to view more detail / apply for Legal and Secretariat Support Officer

Ongoing
Salary: $74 679 to $81 085 plus 15.4% superannuation
Canberra, ACT

Employment Opportunity The IT Service Desk Support team provides first and limited second level IT support to the Attorney-General's Department (AGD) and associated entities. IT Service Desk Support Officers provide high quality support to staff of the department and ministers office via email, phone and the service request portal. Support Officers must have great client service and problem-solving skills and good IT skills that can be developed in our environment.   Key responsibilities include:

Provide a superior client-focused information and technology support service to clients in all areas of the department and the minister's office
Log, respond to, and resolve service requests, information requests, incidents, problems and requests for change from clients, using the Service Management tool
Install and configure supported software and hardware
Contribute to

... Click here to view more detail / apply for IT Service Desk Support Officer (Multiple Opportunities) ? APS Level 4

About MinRes
Mineral Resources is an innovative and leading mining services company with a growing portfolio of mining operations across multiple commodities, including iron ore and lithium.
The Opportunity
We are looking for experienced Road Maintenance Operators to join our Mining team on a 2/1 roster at our owner operated iron ore site- Koolyanobbing.
Skills and Qualifications
Experience operating Graders, FEL loaders, Dozers, Excavators, Rollers, Skid steers in Civil, Earthworks, haul road, sealed and unsealed roadway construction and maintenance
HR Drivers licence is required for this role.
What We offer

A Growing and Diverse West Australian owned company with over 30 years in the industry
Permanent Full time opportunities
Super on All hours
Quarterly Bonuses
Employee Referral Bonuses
Salary Packaging for eligible flights, Super, Novated lease, Airport parking
Career Progression and Training opportunities to further
... Click here to view more detail / apply for Mine Service Operator (Road Maintenance)

Service Lead
Community Services Geelong
About Us:
At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that reflects the rich tapestry of humanity.
People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the life they choose. Aruma is BRAVE . That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours ( Bold , Respectful , Authentic , Value Teamwork , Excellent ).
About the role:
Reporting to the Manager, Community you'll lead a dedicated team of Support Workers and partner with Management to support efficient service delivery. This exciting ... Click here to view more detail / apply for Service Lead Community Services Geelong

Lindfield
Applications close 16 May 2024


About the Department
The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Governments economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by:

Growing innovative & competitive businesses, industries and regions
Investing in science and technology
Strengthening the resources sector.
The APS and the department offer a clear direction and meaningful work. You will be able to create positive impact in peoples lives whilst contributing to improved outcomes for Australia and our people.

If you would like to feel a strong connection to your work and you are accountable, committed and open to change, join us in shaping Australias future.


... Click here to view more detail / apply for Team Leader Engineering Support ? Electricity, Science & Technical Level 7, Physical Metrology

Full Time, Permanent, SEN Teaching Assistant job vacancy Handforth, Cheshire East.

Benefits
£11.72 - £13.72 per hour.
Full-time hours, 40-hours per week, term-time only.
Fully funded support towards further qualifications.
Discount scheme – money off food bills, internet, restaurants, and more.
Health cash plan & employee assistance programme.
Refer a friend scheme – earn up to £1000.

Employer
You could be joining a Specialist School for Children & Young People, who face difficulties as the result of complex communication needs associated with Autism. Every member of the team has a common goal to empower the young people through learning so they can achieve their goals and a positive future.

As their SEN Teaching Assistant, you will work 1:1 with children and support their learning and well-being. You will be key in positive behaviour management, promoting independence and personal development, and supporting the class teacher.

Criteria
Experience working with SEN in an employed or voluntary setting ideally in school setting.
Knowledge or experience of pupils with SEN or SEMH/ASD - essential.
GCSE Maths and English Level 3 or above qualification - essential.
Full UK driving licence and access to your own car – desirable.

Apply
If you are interested in this job vacancy please click on apply. We will be happy to tell you more about this job vacancy and answer questions you may have.

Are you ready to start a rewarding career in customer service and play a key role in making millions of journeys possible?

What you’ll be doing

Starting in September 2024 as a Customer Service apprentice, you’ll be at the heart of our customer experience. You’ll join a large operational team, delivering efficient and effective customer service to over 4 million customers who use our road network daily, making sure they have safe, reliable journeys.
Based at our busy National Traffic Operations Centre in Birmingham, you’ll be helping us respond to approximately 40,000 enquiries per month in our Customer Contact Centre.

You’ll be the first point of contact for our customers, handling a wide range of queries. Whether it’s an email, phone call or a letter, you’ll be providing the help or information our customers need in a timely and effective way. You’ll also learn how to deal with and respond appropriately to customer problems and complaints and provide accurate, real-time information on issues to our operations teams and recovery companies.

As well as gaining real-world experience in a challenging and rewarding role, you’ll learn:

• How we manage customer service delivery and performance
• How we work with our suppliers and contractors
• How we support key customer service projects, initiatives and public campaigns

We’ll support you with a comprehensive induction and framework training programme and you’ll complete a Level 3 qualification that will open the door to plenty of opportunities for progression here at National Highways.

You’ll find loads more information about the skills and knowledge criteria you’ll work towards on this apprenticeship programme on our careers site which you can access via the apply button but are not obligated to apply to view details.

What you’ll get in return

By combining working and learning, you’ll gain valuable hands-on experience and pave the way for a bright future with us. We’ll support your development every step of the way and you’ll enjoy the chance to shape your future with personalised development plans and career guidance.

You’ll have:

• A dedicated line manager, job mentors and a skills coach to provide encouragement, direction and career planning support
• Flexible working arrangements and time away from your role for your studies
• Opportunities to connect and network with other apprentices as part of our Early Talent community

As well as a competitive salary, you’ll also have access to a fantastic employee benefits package including:

• Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays).
• Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus, access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines.
• Great deals, discounts and cash back offers from well-loved retailers.
• Access to an ABTA bonded travel agency
• Contributory pension scheme with generous employer contributions.

What you’ll need to succeed

It takes all kinds of people to keep our organisation (and roads) moving. Whatever your age, whatever your background, an apprenticeship is just the start of a long, fulfilling career with us.

If you can show that you’ve got what we see in our apprentices every day, you’ll be a great match. You’ll have:

• The ability to work effectively with others in a team.
• The ability to work to timescales, understanding when and how to prioritise.
• The ability to give and receive information effectively.
• The ability to write clearly and concisely.
• A desire and passion to grow your career at National Highways.

You’ll also need to have these essential qualifications:

• Minimum of five GCSEs (including English and Maths, at grade C/grade 4 or above)

It is key to know all offers to onto our apprenticeships are subject to satisfactory completion of our pre-employment checks. This includes a Right to Work check, reference check and a DBS criminal record check.

About us

Our strategic road network carries a third of all traffic and two thirds of all our country's freight. By investing in the right projects (and in the brightest talent), we’re building a network that makes everyone better off.

Making sure our customers have safe and reliable journeys is at the heart of everything we do in Operations. We keep the roads open for business and play a key role in making sure the network we manage is fit for purpose today and for the future.

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.

So, if you put safety first, take ownership of your work, show passion in what you do, work effectively in a team and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

And finally

Please complete your application as soon as possible, as we may close to new applications earlier than the current closing date of Thursday 16th May 2024.

Customer Delivery Assistant - Castle Donington - £30,252p.a. + benefits.You will be being a key representative of the Bensons brand providing excellent customer service. This is a very physically demanding role, which includes lifting beds and bedroom furniture as part of a two man delivery to the customers room of choice. You may also be required to assemble the products.

The role: Customer Delivery Assistant

Join our logistics team and delight our customers with an exceptional customer experience ensuring every task is carried out with our customers in mind. Working with our Customer Delivery Drivers to be the face of Bensons for our customers, ensure courtesy on the road, give a warm greeting, handle products with care as you deliver products on time and to a room of their choice, following the guidance in our Customer Delivery Charter. This is a very physically demanding role, which includes lifting beds and bedroom furniture as part of a two man delivery.

Key duties as a Customer Delivery Assistant will include:

• Complete your deliveries on time, to schedule and most importantly ensuring your customers are left happy, keeping your customer informed by calling ahead.
• Support an environment and culture within Bensons for Beds where the Customer is firmly at the centre of everything that we do.
• Ensure your vehicle is clean and fit for the next delivery to represent Bensons in our communities, monitoring for roadworthiness and reporting any defects, ensuring compliance with all transport legal requirements.
• Creating a good impression to our customers adhering to company uniform policy and being friendly and helpful throughout, wearing overshoes and gloves during the delivery.
• Answer and respond to all incoming calls in a prompt and polite manner.
• Deliver and assemble furniture in the customers room of choice, collecting old products for recycling as required, leaving the customers home tidy and remove all packaging.
• Engage all customers by communicating in a warm, friendly and professional manner ensuring they are left with a positive impression of our service (and our business card with our details), championing Bensons products and doing all you can to deliver a great customer experience, as you would expect as a customer yourself.
• Completing any inbound/outbound paperwork promptly and accurately, and working with warehouse and cross dock teams as necessary to ensure products are loaded safely and without damage, feeding back any suggestions for improvements constructively and professionally.

The Skills Required

• Previous experience in a customer facing role, preferably in a similar environment (e.g. logistics, manufacturing, retail).
• Ability to lift and manoeuvre heavy items of furniture with manual handling experience
• Desirable experience of using a PDA but not essential as training will be given
• Clear confident verbal communicator
• Professional in attitude and appearance, polite and courteous to our customers and when out in the community representing Bensons.

The Benefits

In return for your contribution to the site’s performance, we offer a competitive salary of £31,252p.a. and in addition to that we offer you all these extra benefits:

• Employee discount scheme for Bensons products
• *Medicash - cashback options for Health and wellbeing services (dental, optical, virtual GP, other healthcare services and more)
• *Unum Income Protection - for peace of mind if you’re off work long term due to illness
• *Pension scheme – provided by Legal & General
• *Discounted Gym membership
• *Cycle to Work scheme
• *Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you
• *Enhanced maternity and adoption leave
• Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)
• Learning and development programmes to gain new knowledge and skills
• Career progression – access to internal opportunities to build your career within Bensons for Beds
• *Long service awards and ‘Love to Shop’ voucher rewards to spend as you like

(*qualifying periods apply)

About Bensons for Beds

We're Bensons for Beds! We put Sleep Wellness™ at the heart of everything we do. With 100 years of experience in sourcing and manufacturing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission of being the market leading bed retailer with a strong omnichannel presence

Apply now!

If you'd love to join a great team and learn new skills, get great career opportunities and be devoted to delivering great customer service, apply toda

We currently have a vacancy for Family Support Worker in the Intervention Hub.

Are you looking for a new challenge and would relish the opportunity to make a difference to some of our most vulnerable children, young people and families? If you have the passion and drive for direct front line family focused work and are flexible in your approach in working with children and families, we want to hear from you!

The Intervention Hub delivers high quality services for local children and their families, ensuring the right support is offered at the right time. We are currently recruiting for a support worker to join a strong performing team who focus on achieving the best outcomes for the families, children and young people they work with.
As a member of the team, you will be involved in providing a high-quality family support and advocacy service to families with children and young people who are living in complex situations, at risk of harm and family breakdown and requiring the support of children’s social care and intervention services, by providing practical and empowering support to the family as a whole, enabling them to develop and implement long term solutions to their difficulties. You will work alongside experienced family intervention workers and contribute to the overall plan for the child.

You need to have NVQ 3 or equivalent level of experience in a relevant disciple, for example, health and social care, housing, employment etc, knowledge of child development and previous experience of working with children, young people and families, and be able to work across the Cheshire West and Chester Borough.

As a practitioner you will receive regular supervision by an experienced senior practice lead to ensure the assessed needs of the child are being met and outcomes are improved. As a practitioner excellent training opportunities will be provided to support you in undertaking the role.

The benefits of working for the Council go well beyond making a difference to people’s lives, as well as working within a supportive environment with people who share your values you will have access to a huge range of benefits including:

Competitive salary
26 days’ annual leave plus bank holidays rising to 31 days after five years’ service and the option to purchase additional annual leave.
Generous Local Government Pension Scheme
Employee benefits “Working Rewards” which include a wide range of reductions and preferential rates at top high street stores.
Access to a wide range of training and courses.
Flexible benefits through Salary Sacrifice including savings on home and electronics, medicash, bicycles through the Cycle to Work scheme and car leasing.
An Employee Assistance Programme, which offers free 24/7 confidential assistance, practical information, and emotional support.
The opportunity to develop your skills and career
Rewards and Recognition for going above and beyond such as additional annual leave and shopping vouchers
Supportive team and culture

Please contact Fiona.Vaughan@cheshirewest.gov.uk if you would like any further information.

Interviews to be held on Tuesday 28th May 2024.

Proud member of the Disability Confident employer scheme

We have a fantastic opportunity within The Richmond Fellowship Scotland for a Senior Support Worker to join our Teviot service.

Requirements:

Applicants will need at least 2 years previous experience of supporting individuals within care and already have or be willing to work towards your SVQ Level 3 Health and Social Care to be considered for the Senior Support Worker role.

About the Role:

Our Senior Support Workers are classed as Front Line Management staff and as such your duties would fall under three specific areas as follows:

Staff Management:

Coaching and mentoring front line staff while providing appropriate support including regular supervision.
Identifying the training needs of your team and ensuring that this training is provided.
Producing the monthly rota for your team, taking into account budgetary requirements and ensuring that all staff meet their contracted hours whilst managing holiday cover and absence.
Developing the ability of your team to produce accurate and effective support plans.
Covering on-call shift work as and when needed.

Supported Individuals:

Plan and facilitate meetings with individuals and important people in their lives in order to collate the appropriate information required to write an effective support plan.
Effectively match supported individuals to staff members, keeping in mind the identified outcomes and goals to be achieved for said supported individual.

Organisational:

Liaising with external agencies such as an individual`s family or Social Work Services.
Ensure that the standards set by the SSSC and Care Inspectorate as well as The Richmond Fellowship Scotland`s own standards are always met.
Positively represent the values of The Richmond Fellowship Scotland when engaging with all external agencies.

There are a range of benefits to working with TRFS which include:

TRFS rewards scheme (which includes cash-back and discounts at a variety of high street and online retailers)
Continuous in-house training opportunities and chances to further your career in social care.
Paid travel between services (depending on service requirements).
Refer a Friend scheme- £150 reward for successfully referring a friend, family member or colleague.
Free Membership of Glasgow Credit Union.
HSF Health Care plan.
Counselling & Life Works service.

On top of these excellent practical benefits the biggest benefit of all is the immense job satisfaction you will gain by making a positive difference in someone`s life.

For this fantastic opportunity you will need at least 2 years previous experience of supporting individuals within care and already have or be willing to work towards your SVQ Level 3.

The successful applicant must also register with SSSC as a Supervisor in Care at Home and Housing Support Services on taking up the post.

PVG checks will be required of all successful applicants; having a conviction will not necessarily debar you from working in this sector.

Closing Date: 29/5/24 (We reserve the right to close this vacancy at any point)

Experienced SEN Teaching Assistant, Level 1 / 2) job vacancy situated close to the Darwen area of Blackburn, Lancashire. Must be experienced / Car Driver Essential.

Benefits
£24'400 - £26'600 (FTE) / £11.72 - £12.78 per hour
Full-time hours, 40-hours per week, term-time only.
Fully funded support towards further qualifications.
Discount scheme – money off food bills, internet, restaurants, and more.
Health cash plan & employee assistance programme.
Car lease scheme & bike to work scheme.

Criteria
Car Driver Essential.
Must have Level 1 or Level 2 Teaching Assistant Qualification.
Experience working with SEN in a school setting.
Experience of pupils with SEN or SEMH/ASD - essential.
GCSE Maths and English Level 2 or above qualification - essential.
Full UK driving licence and access to your own car – essential.
Employer
You could be joining a specialist high school for young people with special education needs. Every member of the team has a common goal to empower the young people through learning so they can achieve their goals and a positive future in a safe, caring environment.

As their SEN Teaching Assistant, you will be key in supporting the children with their learning and well-being. You will be key in positive behaviour management, personal development, supporting the class teacher, participating in the planning and evaluation of learning activities, and supporting care needs when required.

Apply
If you are interested in this job vacancy and if you have a passion to support children, then please click on apply. We will be happy to tell you more about this job vacancy and answer questions you may have.

The Win-ablement Care Service provides a person-centred, outcome-focussed reablement support at home to adults and older people with physical and learning disabilities that have recently been discharged from hospital or need assistance at home that can help them to avoid going into hospital or nursing/residential care. Support is provided to client’s who needs assistance to enable them to regain their independence.
You must be able to cope with the physical and emotional demands of this high profile job and need to demonstrate your skills and experiences to support these client groups.
You will need to have a flexible approach as we work on a rota basis between 7am and 10pm every day of the year. We are looking for staff that will be able to work a variety of shifts within these times.
The service is Medway borough wide, so you need to be a car driver with the use of a car and have a full clean licence – car mileage allowance is payable.
You must have a NVQ Level 2 in Health and Social Care/equivalent. All mandatory training will be given, however you must have working knowledge on reablement.
For further details please contact Winsome Barrett or Janet Bennett on 01634479345 or via email at info@winablementcareservice.co.uk for an application form, job description, Equality and Diversity policy and specification.
Win-ablement Care Service values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.
Win-ablement Care Service reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.
This role requires an Enhanced DBS, which the company pays for.
All vacancies close at midnight unless otherwise stated.

Dementia Support Worker

£13.83 per hour

An NVQ level 2 (or above) certificate in Health and Social Care is essential for this role along with 6 months minimum experience within a Dementia setting.

Introduction to the role

Are you an individual that has previous care experience within a dementia setting? Do you have a NVQ Level 2 or Level 3 qualification in Health and Social Care? We are seeking experienced individuals who have the above, and can demonstrate a positive nature and a passion for person-led care. Our ambition is to change the way people with dementia are supported and the role of Dementia Support Worker is vital to our success.

As a Dementia Support Worker you will help us to ensure that people are treated with respect and dignity, and your approach is empathetic, compassionate, and focused on ensuring that their life is the best it can be, through promoting the strengths and abilities of each person.

In specially designed communities, you will engage with individuals living with Dementia, ensuring you understand their needs, encourage, assist, and support people to participate in appropriate leisure activities and activities of daily living, normalising life as much as possible with joy and happiness. This role does involve aspects of personal care and you may support individuals who show signs of being distressed. With support from the team, you will receive tailor made dementia training to enhance your skills and the lives of people living with dementia.

Benefits:

£13.83 per hour
Excellent training and progression opportunities, from day one, with career pathways to enable you to grow and develop.
Access to Blue Light Discount Card.
Recognition schemes, such as ‘Making a Difference’ and recognising our dedicated staff team.
Access to our 24/7 Employee Support Hub offering confidential support on personal and professional issues.
Access to company supported pension scheme.
Refer a friend Scheme.
Orchard Care Homes

We are the proud winners of the 2023 LaingBuisson award for Excellence in Large Residential Care.

Green Park is a large, bright and spacious home designed to support 101 residents. We are located in the picturesque suburb of Great Sankey, on the outskirts of Warrington. With Orchard Care Homes, your professional development is actively encouraged, you will receive plenty of training to support your growth.