Total 536 Junior Executive job vacancies in Kuala Lumpur

主要任務：

為客戶提供協助，有效解決問題，準確處理訂單，維護詳細記錄，與內部團隊合作，持續改善服務交付

職位描述：

• 客戶互動：
  • 透過即時聊天及時回覆客戶詢問
  • 以專業和同理心的方式處理和解決客戶投訴。
  • 提供有關產品、服務和政策的準確資訊。
• 訂單處理：
  • 協助客戶下單、追蹤和取消訂單。
  • 根據公司政策處理退貨和換貨。
• 文件:
  • 維護準確、詳細的客戶互動和交易記錄。
  • 記錄重複出現的問題並向對應部門報告。
• 客戶教育：
  • 向客戶介紹產品功能、促銷和使用情況。
  • 提供有關自助服務選項和資源的指導。
• 收集負面回饋並升級至 TL
• 透過 Shopee 或其他平台討論並處理客戶詢問
• 聯絡客戶並跟進社交媒體團隊的升級情況
• 票務平台
  • 管理包裹遺失的升級
  • 跟進票證狀態至滿意為止
• 管理
  • 平台差評
  • 透過系統退貨退款
  • 退貨退款升級

要求

• 有客戶服務或相關領域經驗者優先
• 熟悉客戶關係管理（CRM）系統者優先
• 優秀的中英文口頭和書面溝通能力
• 能夠清晰、簡潔地傳達訊息
• 強大的問題解決能力，能夠解決客戶問題並找到有效的解決方案
• 對客戶的需求和擔憂表現出同理心和理解
• 協作心態和在團隊環境中良好工作的能力
• 願意支持團隊成員並為正向的工作文化做出貢獻

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 開放文化
• 個人發展機會

Main Tasks:

Providing assistance to customers, resolving issues effectively, processing orders accurately, maintaining detailed records, collaborating with internal teams, and continuously improving service delivery

Job Description:

• Customer Interaction:                
  • Respond promptly to customer inquiries via live chat
  • Handle and resolve customer complaints in a professional and empathetic manner.
  • Provide accurate information about products, services, and policies.
• Order Processing:
  • Assist customers with order placement, tracking, and cancellations.
  • Process returns and exchanges according to company policies.
• Documentation:        
  • Maintain accurate and detailed records of customer interactions and transactions.
  • Document and report recurring issues to the appropriate departments.
• Customer Education:
  • Educate customers on product features, promotions, and usage.
  • Provide guidance on self-service options and resources. 
• Collecting Negative Feedback and escalate to TL
• Discuss and attend to customer inquiries through Shopee or other platforms              
• Reach out and follow up with customer on the escalations from Social Media team
• Ticketing Platform                
  • Manages escalations on lost of package
  • Follow up on the ticket status till it is complete with satisfactory
• Managing 
  • Bad rating on platforms
  • Return Refund through System
  • Return Refund escalations

Requirement

• Previous experience in customer service or a related field is preferred
• Familiar with customer relationship management (CRM) systems is an advantage
• Excellent verbal and written communication skills, both in Chinese and English
• Ability to convey information clearly and concisely
• Strong problem-solving skills to address customer issues and find effective solutions
• Demonstrated empathy and understanding towards customer needs and concerns
• Collaborative mindset and ability to work well within a team environment
• Willingness to support team members and contribute to a positive work culture

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Open culture
• Personal development opportunities

Job Description

• Create and develop creative XHS/IG video content (in mandarin) for official social media account that are align with the company branding and marketing strategy.
• Optimize videos for XHS/IG, staying at the forefront of the latest trends and algorithms.
• Stay tuned in to XHS/IG trends and techniques for maximum engagement.
• Able to recommend improvements to increase performance
• Able to make creative and unique videos to share across our platform.

Requirements

• Candidate with Professional Certificate, Diploma in Video Production / Film / Mass Communication / Creative Multimedia or equivalent are preferred.
• Require Skills in Adobe Premiere Pro OR CapCut 剪影
• Experience in editing footage or at least familiarity of beauty products on XHS/IG would be an advantage.
• Understanding on the requirements and needs of local demographic on social media
• Familiar in latest social media trend and hot topics.
• Good beaty and aesthetic sense of video editing
• Target-oriented and fast learner
• Must fluent in English & Mandarin/ Chinese

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Open culture
• Personal development opportunities

職位描述

• 為官方社群媒體帳號創建和開發符合公司品牌和行銷策略的創意 XHS/IG 影片內容（普通話）。
• 針對 XHS/IG 最佳化視頻，保持最新趨勢和演算法的前沿。
• 請繼續關注 XHS/IG 趨勢和技術，以實現最大程度的參與。
• 能夠提出改進建議以提高性能
• 能夠製作創意獨特的影片並在我們的平台上分享。

要求

• 具有專業證書、影片製作/電影/大眾傳播/創意多媒體文憑或同等學歷的候選人優先。
• 需要 Adobe Premiere Pro 或 CapCut 性感技能
• 有剪輯鏡頭經驗或至少熟悉 XHS/IG 上的美容產品將是一個優勢。
• 了解當地人口對社群媒體的要求和需求
• 熟悉最新的社群媒體趨勢和熱門話題。
• 良好的影片剪輯節奏感和美感
• 目標導向和快速學習者
• 必須精通英語和普通話/中文

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 開放文化
• 個人發展機會

工作職責：

• 規劃和編輯高品質影片/平面圖內容
• 與行銷團隊合作並定期衡量結果，將數據驅動的見解應用於內容策略
• 創作日常設計、社群媒體貼文、影片、資訊圖表和其他設計相關工作
• 確保所有內容均符合品牌和溝通標準，並根據要求以一致的方式編寫
• 準備設計草案，提出想法並及時進行必要的修改，以滿足社區團隊的社交媒體發佈時間表
• 與公司和業務部門的行銷目標保持一致
• 與團隊成員保持聯繫，創作符合品牌定位和行銷需求的設計作品
• 履行管理層不時指派的其他職責
• 為社交媒體貼文和其他數位管道設計和創建引人注目的圖形、插圖、圖標和資訊圖表
• 保持品牌一致性並確保所有設計符合品牌視覺準則

工作要求：

• 擁有護膚/美容行業相關工作經驗
• 擁有至少 2 年在代理商或內部創意團隊工作的經驗
• 英語和馬來語口語和書面流利
• 行銷、平面設計師或相關學科學士學位
• 有美容品牌推廣經驗或對美容或護膚品有廣泛了解者優先
• 具備較強的平面設計能力及社群媒體內容創作能力
• 具有策略性思考以產生創新和原創想法的能力
• 強大的分析能力與創造性思考結合
• 數據驅動的思維與對數字的熱愛
• 優秀的溝通能力
• 了解最新趨勢和行銷最佳實踐
• 能夠在短時間內加入
• 需要在第一次面試前提交預覽設計

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 開放文化

Job Responsibilities:

• Plan and edit high-quality video/floor plan content
• Work with marketing team and regularly measure the results to apply data-driven insights to content strategies
• Creation of daily design, social media post, videos, infographics and other design related work
• Ensure that all content adheres to brand and communication standards and are written in consistent way based on the requirements
• Prepare design drafts, present ideas and make necessary revisions in a timely manner to meet the community team’s social media posting schedule
• Work in line with the company and business unit marketing goals
• To stay updated with the team members to create design work that aligns with brand positioning and marketing needs
• To perform other duties assigned by management from time to time
• Design and create eye - catching graphics, illustrations, icons and infographics for social media posts and other digital channels
• Maintain brand consistency and ensure that all designs align with the brand visual guidelines

Job Requirements:

• Possess relevant working experience in skincare/beauty industry
• Proven minimum 2 years of experience in an agency or an in-house creative team
• Fluent in English & Malay, both oral and written
• Bachelor's degree in Marketing, Graphic Designer or related discipline
• Experience handling beauty brand promotion or having a broad knowledge of beauty or skincare products is preferred
• Have strong skills with graphic design skills and social media content creation
• An ability to think strategically to produce innovative and original ideas
• Strong analytical skills partnered with a creative mind
• Data-driven thinking and an affinity for numbers
• Outstanding communication skills
• Up-to-date with the latest trends and marketing best practices
• Able to join within short notice period
• Need to submit preview designs before first interview

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Open culture

Responsibilities:

• Impeccable grammar and spelling.
• Overall great writing skills in a number of different styles and tones.
• Understand content delivery and audience outreach.
• Able to research, write, organise, and submit articles based on the timeline given.
• Produce online and offline articles, as needed.
• Experience in lead generation.
• Familiar with SEO best practices and generate traffic to website.

Requirements:

• Proven work experience as a Content Writer, Copywriter or similar role.
• Portfolio of published articles.
• Experience doing research using multiple sources.
• Familiarity with web publications.
• Excellent writing and editing skills in Chinese and English.
• Hands-on experience with Content Management Systems (e.g. WordPress).
• Ability to meet deadlines.

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Personal leave
• EPF & Socso

Job Responsibilities:

• Preferable to have relevant working experience in Sales & Marketing
• Develop new customers, implement company's sales strategy and to achieve sales target;
• Responsible for all client-related activities;
•  Maintain good customer relationship and service.

Qualification;

• Proficient in Chinese, English and Malay;
• Required own transportation;
• 1-2 years sales experience, sales of pharmaceutical or Chinese medicine experience are preferred;
• Good in communication and customer follow-up skills.

岗位职责：

• 开拓新客户及执行公司销售策略，完成销售业绩考核目标；
• 负责客户相关的所有活动；
• 维系良好的客户关系及服务。

任职要求：

• 通晓中英巫文
• 自备交通工具
• 1-2年销售工作经验, 有医药业务经验者优先
• 良好的沟通能力和跟进技巧 

Please sent the resume to below请将履历表寄至/电邮：

H B L (M) Sdn. Bhd.

Level 1, Wisma Chinese Chamber, 

No. 258, Jalan Ampang, 50450 Kuala Lumpur

Tel: 03-42566688

Email: connie1918@gmail.com

(Only short-listed candidates will be notified)

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Description

Position: Marketing Executive

Responsibilities:

• Manage vendor and stakeholder relationships, including research, contact, and negotiation.
• Oversee all aspects of event management, from pre-event planning to post-event operations.
• Handle budgeting and financial processes for each event to ensure efficiency and accountability.
• Develop graphics for promotional materials, including brochures, posters, logos, and advertisements.
• Support business development initiatives by creating presentation materials.
• Coordinate and manage creative projects from inception to completion, ensuring high-quality outcomes and timely delivery.

Tasks & Responsibilities:

• Utilize modern marketing methods to boost brand visibility and sales.
• Manage social media channels to maintain an engaging online presence.
• Create content and advertisements across various platforms.
• Develop marketing collateral to support promotional activities.
• Source suppliers and partners to meet organizational needs.
• Coordinate events to promote the brand and engage customers.
• Communicate effectively with team members, and clients.
• Demonstrate multilingual proficiency in Bahasa Mandarin, English, and Bahasa Melayu.
• Fulfill any other duties assigned by Management.

Perks & Benefits

• Employee equity
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Description

Position: Marketing Executive

Responsibilities:

• Manage vendor and stakeholder relationships, including research, contact, and negotiation.
• Oversee all aspects of event management, from pre-event planning to post-event operations.
• Handle budgeting and financial processes for each event to ensure efficiency and accountability.
• Develop graphics for promotional materials, including brochures, posters, logos, and advertisements.
• Support business development initiatives by creating presentation materials.
• Coordinate and manage creative projects from inception to completion, ensuring high-quality outcomes and timely delivery.

Tasks & Responsibilities:

• Utilize modern marketing methods to boost brand visibility and sales.
• Manage social media channels to maintain an engaging online presence.
• Create content and advertisements across various platforms.
• Develop marketing collateral to support promotional activities.
• Source suppliers and partners to meet organizational needs.
• Coordinate events to promote the brand and engage customers.
• Communicate effectively with team members, and clients.
• Demonstrate multilingual proficiency in Bahasa Mandarin, English, and Bahasa Melayu.
• Fulfill any other duties assigned by Management.

Perks & Benefits

• Employee equity
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

職位描述

職位：行銷主管

職責：

• 管理供應商和利害關係人的關係，包括研究、聯繫和談判。
• 監督活動管理的各個方面，從活動前的規劃到活動後的運作。
• 處理每個活動的預算和財務流程，以確保效率和問責制。
• 開發宣傳資料的圖形，包括小冊子、海報、標誌和廣告。
• 透過創建演示材料來支援業務發展計劃。
• 協調和管理創意專案從開始到完成的整個過程，確保高品質的成果和及時交付。

任務和職責：

• 利用現代行銷方法提高品牌知名度和銷售量。
• 管理社交媒體管道以保持有吸引力的線上形象。
• 跨各種平台創建內容和廣告。
• 開發行銷材料以支援促銷活動。
• 尋找供應商和合作夥伴以滿足組織需求。
• 協調活動以宣傳品牌並吸引客戶。
• 與團隊成員和客戶進行有效溝通。
• 表現出普通話、英語和馬來語的多語言能力。
• 履行管理層指派的任何其他職責。

津貼和福利

• 員工股權
• 休閒著裝要求
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Responsibilities:

• Develop trust relationships with a portfolio of major clients.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular progress reports and forecasts to internal and external stakeholders using key account metrics.

Requirements:

• Proven experience as key account position.
• Familarity in marketing/event and providing solutions based on market demand.
• Excellent communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Good organizational skills.
• Proficient in problem-solving and negotiation.
• Possess own transport.
• Possess at least a Bachelor's Degree in Marketing, Event or relevant field.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities
• Personal development opportunities

Time: 10AM -7PM 
Attire: Own outfit, Long Pant & Covered Shoe 

[Job Scope] 
- Expected to be exposed in Social Media poster design, and designing tasks of our products.
- To assist and design marketing materials, e.g. EDMs, Menu, Posters & Creative Design 
- Implement new design trends in daily work where applicable while maintaining brand CI 
- Internship duration may range anywhere between 3 months to 6 months.
- If able to start immediately would be an advantage.

[Job Requirements]
- Currently pursuing diploma/ degree program in the field of Graphic Design/ Multimedia 
- Knowledge of digital media software ~ Adobe Illustrator and Photoshop or more
- Knowledge of video editing software – iMovie, Final Cut, or Windows Live (Added Point)
- Has desire to come up with fresh ideas
- Ability to contribute individually, and participate in cross-functional teams
- Communicate in Chinese & English

[Additional Benefits]
- Build a professional portfolio with real-world design work
- Good working environment with a young team

Opportunity for a permanent position with good performance

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities
• Personal development opportunities

Responsibilities:

• Support Audit/Tax Senior in conducting audit/tax tasks.
• Communicate with clients to finalize audit/tax projects.
• Participate in day-to-day operations of the audit/tax department.
• Perform any additional duties as required.

Requirements:

• Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Accountancy or equivalent.
• Proficiency in Mandarin, Bahasa Malaysia, English, etc.
• Fresh graduates are encouraged to apply.
• Willingness to work in Petaling Jaya, Selangor
• Familiarity with Audit Express/Easy Tax software is advantageous.
• Must have own transportation.
• Positive attitude, commitment, and responsibility.
• Full-time positions available, with training provided.
• Immediate availability is a plus.

Join us in our dynamic team! Apply now and kick-start your career with Ling & Co.

Perks & Benefits

• Employee equity
• Casual dress code
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

職責：

• 支援審計/稅務高階人員執行審計/稅務任務。
• 與客戶溝通以完成審計/稅務項目。
• 參與審計/稅務部門的日常運作。
• 根據需要履行任何額外職責。

要求：

• 會計文憑/高級/高級/研究生文憑、學士學位/研究生文憑/專業學位或同等學歷。
• 精通華語、馬來語、英語等
• 鼓勵應屆畢業生申請。
• 願意在雪蘭莪州八打靈再也工作
• 熟悉 Audit Express/Easy Tax 軟體是有利的。
• 必須有自己的交通工具。
• 積極的態度、承諾和責任。
• 提供全職職位，並提供培訓。
• 立即可用是一個優勢。

加入我們充滿活力的團隊！立即申請並在 Ling & Co 開啟您的職業生涯。

津貼和福利

• 員工股權
• 休閒著裝要求
• 醫療保險
• 事假
• 休假
• 開放文化
• 個人發展機會