Total 190 Customer Service job vacancies in D14 Geylang, Eunos

Duties & Responsibilities:

• Payroll Administration
• Work pass applications and renewals
• Leave Administration
• Assisting in preparation of invoices and monthly reports
• Processing of customers’ and suppliers’ invoices, credit or debit notes that includes verification with supporting documents
• Purchase orders issue and monitoring
• Data entry of records
• Handle other administrative and ad-hoc duties

Requirements:

• Minimum GCE ‘O’ levels
• Enthusiastic individual who is self-motivated, meticulous, independent, responsible and able to multi-task in fast pace environment
• Willingness to learn
• Proficient in Microsoft Office Applications
• On-the-job training will be provided

Working hours:

Monday to Friday - 8.15am to 5.15am

Saturday - 8.15am to 12.15am (WFH)

Roles & Responsibilities

we are looking for passionate team players to join our Team. You will be responsible for office administrative and operational tasks in high collaboration with internal terms & external parties.

Key Responsibilities:

• Provide quality customer service in response to HR, Admin or general inquiries/ request.
• Work closely with Manager by providing necessary support in maintaining HR policies, internal workflows, processes, HR & administrative matters.
• Handle calls and emails related to toolbox meetings, including sending reminders, coordinating schedules, and addressing queries.
• Handle MOM pass application, renewal and Cancellation process.
• Maintain Employee P- file storage.
• Support in employee welfare, recognition and office day to day activities
• Provide relevant support as necessary and other ad-hoc assignments
• Assist in manage onboarding processes and off boarding processes.
• To perform the full spectrum of coordination and administrative duties, including invoicing, data entry, documents filling etc.
• Efficient document management such as printing and filing of the documents
• Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.
• Ensures that deadlines are met and adapts to changing priorities.

Requirements:

• Diploma/Degree in Business Administration or related qualification.
• Atleast 3 years of relevant working experience in similar capacity.
• Ability to prioritize and manage time efficiently
• Self- driven with high degree of professional integrity.
• High proficiency in Microsoft office (Word and Excel must)
• Fluent in English (Conversational and Written)
• Strong office administrative skills
• Detail-oriented and meticulous
• Possess Good Communication & Interpersonal skills
• Team player & Highly Motivated

• Working Location: Oxley Bizhub/Ubi Road
• Working Hours: 5 days, 9 AM – 6.00 PM
• Salary Package: Basic + Overtime + Allowance + AWS + Variable Bonus
• Salary Range: SGD 2,500 - SGD 4,500 depends on experience & qualification
• Degree/Diploma in Electric/Electronics/Engineering or it's equivalent
• Works in clean environment, eg Eye clinic/hospital/optical shop
• Possession of class 3 driving license is a must

Key Responsibilities

• Preventive maintenance and calibration of the ophthalmic device
• Carry-out mechanical and electrical troubleshooting and repair of ophthalmic equipment
• Able to plan, manage and lead a small team for maintenance schedule
• Required some knowledge of IT to deal with equipment software
• Assist in tender submission for equipment and preventive maintenance
• Able to communicate well with customers
• Perform other duties and responsibilities, as assigned by management

Job Description

• Handle daily Electronic Bunker Delivery Note (eBDN) /BDN posting after delivery.
• Assist the sales team in closing and completing sales orders after delivery.
• Collaborate with the invoicing team in the Finance Department to ensure smooth order fulfilment.
• Assist the operation team in closing and completing purchase orders after loading.
• To provide support to the operations team during periods of staff leave.
• Perform monthly sales reconciliation, verifying data between sales records and financial statements.
• Participate in monthly inventory closing procedures to maintain data integrity.
• Cover duty on daily stock movement entries in spreadsheets, ensuring accuracy and adherence to company procedures.

Requirements

• Certificate in Business Administration, Business Engineering.
• One year of experience in a similar role or relevant field or a fresh graduate with no experience is encouraged to apply.
• Intermediate level of Excel, ability to Work Independently, problem-solving, good communication and team player.

• Provide phone and on site aftersales services and technical support

• Attend technical meetings, conduct technical trainings

• Clarifications of technical issues with customers / contractors

• Conduct installation and commissioning training at site

• Responsible for the upkeep of the equipment, machinery & facilities

• Other ad-hoc duties as and when assigned

• Able to work at high element environment and on site (safety training provided)

• Travel oversea for customer support

• Dedicated, committed, a good team player

• 1 year(s) of working experience in the related field is preferred.

• On-job training will be provided

• Manning of hotlines & Customer Care mailbox
• Handling incoming enquiries via hotlines, email etc
• Any other ad-hoc duties as assigned

Requirement:

• Minimum Diploma
• Location: Somerset
• Working hours: Mon - Fri, 8:30am - 6pm
• Salary: Up to $3000
• 1 year contract (renewable)
• Able to start work immediate or within short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Wong See Yun

EA Reg ID: R21100918

EA Licence No.:19C9603

Job Description

• Provide helpdesk support, via phone and remote access.
• Manage IT ticket - create, troubleshoot, resolve and close.
• Monitor and update assigned tickets in Helpdesk portal.
• Follow-up and ensure tickets are promptly attended to.
• Perform regular server/network/system health checks.

Requirements

• Only Singaporean and Permanent Residents.
• ITE/Diploma in IT, Computers or related field.
• Basic communication skills for helpdesk support.
• Basic IT desktop/support knowledge and experience.
• Fresh Poly/ITE undergraduates are welcome.
• Technical support and hands-on training provided.

GBC English Congregation

Job Description: Pastor (Care Groups and Counselling Ministry)

Reports To: Lead Teaching Pastor

Background

Care Groups (CGs) at GBC are a key building block in the body life of GBC. The number of CGs has grown to accommodate both new and existing members. The ministry is a key secondary teaching outlet that helps members establish community amongst fellow believers and warrants its own focus. The dedicated focus includes both identifying and training leaders for CGs and establishing new groups or renewing older ones.

In recent years, GBC’s elders have also identified an increasing need for counselling among members with a range of needs. These needs can be met both within the congregation (members the elders have approved to attend relevant seminary courses) and beyond (identifying like-minded Biblical counsellors). As our congregation has grown, directing members to counselling resources is a growing need.

Summary

The role is for a pastor/staff elder who, in addition to his regular pastoral duties, will oversee the CG Ministry and develop a Counseling Ministry.

General Responsibilities

• Pulpit ministry and teaching of the congregation
• Shepherding and caring for congregational members
• A member of the English Congregational Leadership and associated responsibilities

Specific Responsibilities

Care Group (CG) Ministry

• Exercise oversight of the CG Ministry including how it operates to achieve the church’s mission through activities including:
  • Raising, discipling and training of CG leaders
  • Planting of new CGs
  • Leveraging CGs to partner with and support other ministries of the church
• Administration for the CG ministry including:
  • Preparation of Bible study curriculum/materials for CGs
  • Helping church attendees and members find CGs
  • Planting of new CGs

Counselling Ministry

• Develop a counselling ministry within the church that can minister to those in need
• Establish and oversee a team of lay counsellors from amongst the church membership
• Facilitate linking up members in need with counselling resources both within the church and externally

Requirements

• Meet the Biblical qualifications for an elder (eg. 1 Timothy 3:1-7; Titus 1:5-9; 1 Peter 5:1-4) as to be determined by a congregational vote
• Must become a member of GBC within 6 months
• Pastor with ~10 years of experience particularly in counseling ministry
• Professional Biblical counselling qualifications would be advantageous
• Formal theological qualifications would be advantageous

Next Steps

Interested candidates are requested to submit their applications by Thursday, May 16, 2024

• Provide efficient telephone services by answering calls promptly and in a courteous and helpful manner
• Coordinating customer’s order request
• Excellent written and oral communications skills, preferably candidate can speak and understand English, Mandarin, and local dialects to liaise with non-English speaking customer’s requests.
• Should also possess good people skills and a team player
• Possess good decision-making, problem solving and communication skills
• Capacity to manage emotions and maintain an effective team environment
• Able to follow, perform and maintain a good and positive performance
• Interacting with customers and handling customer queries and complaints in a timely manner
• Maintaining relationships with profitable customers
• Patience and willing to go the extra mile to satisfy customers satisfactory
• Daily update of orders into excel
• Any ad-hoc duties as assigned by your Superior

Job Requirement:

• Patience & Meticulous
• Time Management
• Excellent in communication & Interpersonal skills
• Able to work both independently & as a team
• May need to pick up calls and attend to customer's queries during weekends and after working hours
• Immediate Starter

Outsourced to Client Site at West (near Sunview Way)

5-days work week / w CPF / w Leave Entitlement / w Performance Bonus

Responsibilities

• Provide L1 Support to the IT Team
• Assist on L2 IT-related matters and work with vendor on issues
• Maintenance of IT peripherals including backup & recovery
• Set-up & installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Troubleshoot hardware & software issues
• Users profile administration
• Provides IT Support for onboarding and offboarding of staff
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Working Hours: 9.00am - 05.30pm (Mon to Fri)

About IHRP and Professional Practices & Community

The Institute for Human Resources Professionals (IHRP) was established to professionalize and strengthen HR practice in Singapore. IHRP sets the benchmark standards of excellence for HR and human capital development in organizations. Through a range of national human capital programmes such as the IHRP Certification, Job Redesign Center of Excellence, Human Capital Diagnostics Tool, and IHRP Knowledge Partner Programme, IHRP aims to develop HR as a strategic enabler of business and workforce transformation and foster a vibrant HR services eco-system to drive innovation and change.

The Professional Practices & Community (PP&C) team, which you will be a part of, defines the standards of professional ethics, mindsets, and competencies in HR professionals at various levels and promotes progressive and inclusive practices that inspire public trust and confidence in the HR profession.

The following are the key areas in scope for the PP&C team:

• BoC, JR & JE, and HCDT: Develop and maintain frameworks for the Body of Competencies (BoC), Job Redesign (JR) & Job Evaluation (JE), and the Human Capital Diagnostic Tool (HCDT)
• Continuing Professional Development (CPD): Develop and maintain Continuing Professional Development (CPD) framework, Human Capital (HC) playbooks/tools/platforms, content, and programming to uplift HR capabilities
• Community Engagement: Establish a close-knit community to reinforce a sense of belonging for the HR community and develop advocacy strategies to enhance HR’s standing in the industry
• International Partnerships: Establish and maintain partnerships with international HR professional bodies (e.g. CIPD UK, AHRI Australia, and SHRM US), enabling IHRP’s standing as an internationally recognized authority of HR
• Content & Thought Leadership: Develop IHRP branded content and undertake/partner on research studies to develop HR thought leadership publications

Services

You will support the Head of Professional Practices & Community (PP&C) to set up the new Job Redesign Centre of Excellence (JR COE). The JR-COE seeks to grow JR expertise locally and to equip enterprises with job redesign capabilities to further spur industry/business transformation efforts.

Your job scope would entail:

Set up and oversight of JR COE

• Spearhead efforts to operationalize a new center of expertise focused on promoting job redesign and job evaluation national efforts
• Lead the conceptualization and drive relevant initiatives with key stakeholders (including partners and intermediaries), to support enterprises with their job redesign efforts
• Provide strategic and operational support for the new centre, including planning the JR COE launch event
• Evaluate internal processes and work streams to enable the centre to better support companies’ transformation efforts

JR Thought Leadership

• Analyze key perspectives from various thought leaders, and assess suitable interventions to advance the JR efforts of sectoral enterprises
• Bring together relevant stakeholders to develop ready-to-go sectoral JR playbooks and case studies to help enterprises transform
• Develop a simplified JE tool, including developing an open-access framework & infrastructure to assess JR projects
• Set up a panel of industry-recognized JR experts and practitioners, and collaborate to further promote thought leadership in JR and JE

Capability Development

• Establish and deepen networks with industry partners and sectoral agencies/trade associations to develop sector-relevant JR programs (e.g. capability development workshops to promote awareness and adoption of JR interventions)

Advocacy & Action

• Collaborate with key partners (i.e. public agencies, trade associations & chambers, etc.) to launch robust broad-based and sector-relevant toolkits and activities to drive greater awareness and adoption of JR
• Drive the adoption of JR best practices by companies in their respective industries (e.g. through the use of case studies and outreach mechanisms)
• Support sectoral interventions to deliver targeted advisory services to help progressive companies transform

Requirements

Education and experience:

• Tertiary qualifications and preferably with a minimum of 8 years of equivalent experience in a relevant field (e.g. Consulting, Business, Human resources)
• At least 3 years of experience in a senior leadership role (i.e. experience with managing a team, as well as managing senior-level stakeholders)
• Experience in Organization Design and Job Redesign projects

Other Requirements:

• Passionate about making a difference in the HR Professional community in a fast-paced and dynamic environment
• Team leader who is able to guide staff in a dynamic work environment
• Strong problem-solving and creative skills and the ability to exercise sound judgment and make decisions considering existing conditions and constraints
• A strong project manager, a service-orientated and systematic thinker with the ability to manage complex projects and lead impactful efforts involving multiple stakeholders
• Strong verbal and written communication skills, and ability to present with confidence and poise to a senior-level audience, as well as internal and external stakeholders
• High level of integrity and dependability with a strong sense of urgency and results orientation

Job Description

• Install and configure system, software, peripherals, simple network.
• Identify, troubleshoot and resolve hardware and software faults.
• Provide technical support across Singapore (onsite and/or remote).
• Provide maintenance support to clients across Singapore.
• Monitor and manage clients computer system and network.
• Provide up-to-date documentation of clients IT Infrastructure.
• Other ad-hoc duties assigned by supervisor or management.

Requirements

• Only Singaporean and Permanent Residents.
• NITEC/Dilpoma in IT, Computers or related field.
• Minimum 1-2 year experience in related field.
• Willing to learn and accept technical challenges.
• Technical support and hands-on training provided.

Job Highlight

Location near Macpherson MRT Station

On-job training will be provided

Duty Meal will be provided

Annual Leave/Medical/Bonuses

Responsibilities:

• Provide customer service and administrative support to the daily operation of Temple.
• Collect payments and issue invoices.
• Data entry and update system record.
• Assist in festival/celebration of Temple-related matters.
• Perform simple settlement of daily transactions.
• Perform general daily clerical duties.
• Ad-hoc duties are assigned as and when required.

Requirements:

• Minimum Secondary and N/O Level.
• Minimum 1-year experience in customer service or relevant field.
• Good working attitude and a strong sense of responsibility.
• Meticulous, well-organised and also a good team player.
• Proficient in Microsoft Office Suite.
• Willing to work on weekends and public holidays.
• Able to communicate proficiently with English & Chinese to liaise with English and Chinese-speaking customers.

Regional Officer, Sales & Marketing

Job Summary

• Assist in sales and marketing activities, including operational support for sales, marketing assets creation and budget management.
• Serve as a point of contact for customer and to coordinate between different departments toprovide timely and accurate support to facilitate sales, customer support, account setup and maintenance.
• Support in Product Management tasks, including reporting, forecasting and inventory management, so as to achieve Business Plan/Set Target objectives in terms of sales,profitability, and sustainability.
• Support in implementing sales & marketing activities through analysis, research, planning, and coordination with various departments and sales companies.

Key Accountabilities

• Support Product Manager in sales and marketing activities and budget management. Work with various departments in the production and reviews of sales and marketingcampaigns/activities.
• Support local sales team in Product Management functions like orders, shipment, budget and A&P activities.
• Drive and manage the sales process, delivery, shipment and inventory of Business Unit’s products and services.
• Coordinate with stakeholders for samples arrangement, sales order processing, delivery workflow, payment terms and other operations.
• Conduct quantitative and qualitative data analysis using historical reports and trends. Consolidate and analyse data to create various monthly and quarterly reports.
• Manage customer accounts such as new account setups, customer account maintenance.
• Manage monthly forecasting and allocations so as to minimise slow-moving and improve delivery lead time

Job / Skills Competencies:

• Ability to work in a fast pace environment and coordinate with various stakeholders, bothinternal and external vendors on multiple initiatives and projects.
• Ability to perform quantitative data analysis and appropriate data visualization using Excel & PowerPoint.
• Team player with strong analytical, excellent written and verbal communication skills.
• Self-motivated with a strong drive to seek improvement and challenge status quo. Experience in process and operational improvement initiatives is an added advantage.
• Good business acumen and able to conceptualise business directions and operationalworkflows

Qualifications:

• Diploma in marketing, Business Administration or related field, with min. 3 years experiencein similar role

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire L2 Production Support. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance.

JOB RESPONSIBILITIES:

Junior L2 Production Support (Java-base)

· Recent experience in working with Java J2EE applications

· Experience in application support role for min 1 years for support. Or Developers willing to learn with good knowledge of Java, Unix, SQL

· Experience in programming languages such as JAVA/J2EE.

· Experience in Unix commands , SQL queries

· Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell

· Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus

· Exposure to banking industry is a plus

· Dynamic individual with thirst to learn

· Strong team player with excellent inter-personal skills

· Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

REQUIREMENTS

· Bachelor’s Degree, or equivalent experience, and proven & demonstrable skills and experience.

· Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome

· Must be graduate from IT or Computer Science

· Must have IT background

· Need to have eagerness to learn and perform with commitment

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or submit your CV to preethi@aven-sys.com. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Avensys Consulting Pte Ltd

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