Total 6 job vacancies by Professional Testing Services Pte Ltd

This is a temporary position for a duration of 3 months.

Responsibilities:

• Collect documents from Test Departments
• Photocopy and scan documents to the Server
• Attend to F2F customers' inquiries
• Mail out letters, documents
• Answer phone calls
• Assist ad-hoc duties when required

Requirements:

• Minimum 'O' Level or equivalent
• Have initiative and be willing to learn
• Able to work with minimal supervision
• Customer-orientated and attentive to details
• Good communication skills
• Competent keyboard skills and proficient in Microsoft Word and Excel

Job Description:

• Perform hands-on testing.
• Ensure all assigned testing is carried out strictly in accordance with the test procedures and test methods.
• Support other team members with their job assignments when necessary.
• Monitor and track storage and disposal of tested specimens.
• Conduct daily maintenance of testing equipment and fixtures.
• Updating of test equipment maintenance records
• Ensure general cleanliness and functionality of the laboratory.

Requirements:

• Minimum Secondary education
• Knowledge and exposure to laboratory measuring equipment is an advantage but not a must to have
• Willing to learn and able to adapt to a fast-paced environment
• Proactive and independent
• Able to read and write well in English to understand the specs and update documents when necessary

Role & Responsibilities:

1. Execution of general invoicing tasks
   - Prepare invoices based on testing report.
   - Convert quotation into invoice based on actual testing.
   - Ensure customers are billed accurately.
   - Prepare quotation/WCA for certain customers to obtain PO.
   - Follow up with customers to obtain PO from the Sales Orders Outstanding List.
2. Handle daily operations activities such as attending to queries from customers about billing and AR outstanding status & etc.
3. Ensure proper and necessary documentation from customers are in placed (eg. scanning and filing....)
4. Follow up on payment from Customers

Requirements:

• Minimum Secondary cert
• LCCI Certificate is an advantage
• Minimum 1 year in Finance (AR exposure) or Customer Service (Invoicing)
• Good Knowledge in Microsoft Office eg Word, Excel and Outlook
• Attention to details
• Good communication skills

Responsibilities:

1) Execute pre-test preparation tasks, including:

• Interpret DWO, its sample descriptions, its reference codes, the standard test methods requested, deviations from standard test method (if any) and acceptance criteria;
• Prepare draft reports / raw data sheets to Technicians;
• Cascade the instructions to the Technicians via draft reports / written instructions / Technique Sheets

2) Engage customers to build & maintain good relationships with customers, including:

• Understand customers' testing objectives;
• Advise customers if the acceptance criteria are reasonable;
• Advise customers on how to resolve issues with their processes.

3) Familarise and understand the tools used for the maintenance of quality in the laboratory:

• Participate in the preventive maintenance of departmental test equipment;
• Participate in the periodic monitoring and standardization/verification of departmental test equipment;
• Participate in the calibration of departmental test equipment.

4) Under heavy load, assist with the execution of tests, including:

• Carry out tests according to the written procedures;
• Provide adequate housekeeping while carrying out tests;
• Record raw data into worksheets / draft reports;
• Transcribe test results to official test reports;
• Recognise & escalate potential invalid test results;
• Assess & recommend test validity to the senior.

Job Requirements:

• Degree in Mechanical Engineering or Materials Science or related Science Field
• 1 or 2 years of working experience in Manufacturing and QA/QC industries would be an advantage, i.e. industrial attachment, previous job
• Knowledge of ISO 17025 is an added advantage but not compulsory
• Able to multi-task and highly proficient at work.
• Able to work independently with minimum supervision
• Customer-oriented and willing to go the extra mile

Job description

GOAL OF THE POSITION

This role is to ensure we translate our customers' instructions into PTS's work instructions - to best coordinate schedule between Workshop and the respective Test Departments.

RESULT AREAS/CORE ACTIVITIES

Operational & Leadership tasks:

1. Ensure client instructions were properly documented and communicated downstream

• Interpret customer's documents
• Ensure Customers' instructions align with the work scope stated our Quotation
• Cross-reference customer's instructions with reference specification(s)
• Ensure proper markings of Samples for machining/cutting
• Comprehensive and accurate input in DWO

2. Ensure there is clear internal communication pertaining to the job, including:

• Check for all internal (e.g., quotation) and external (e.g., mill certificate) documents
• Ensure they are uploaded to our Document Management System
• Ensure instant update of the documents whenever there are changes
• Ensure instant communication of any changes to downstream personnel

3. Oversee the scheduling and coordination of the test jobs with Workshop and Testing Department(s), including:

• Ensure there is prioritization of jobs
• Ensure anticipation of longer lead time for jobs that require special preparation works for specimens or fixtures

4. Engage customers with the aim to build & maintain strong relationship with customers, including:

• Understand customers' testing objectives;
• Attend to Customers' enquires and to provide professional technical advice
• Advise Customers on potential problems they might face
• Gives advice to Customers on minimum sample requirement
• Advise customers on applicable codes and specifications and associated tests and test methods
• Advise customers on required turnaround time and test schedule
• Advise customers on test outcomes and possible follow up actions

5. Work with Draftsman to draw up sample plans to advise customers and instruct workshop on cutting/machining

Administrative Tasks:

• Write and review department SOPs and work processes

Learning & Development Tasks:

• Attend cross training in the respective Test Departments & Workshop
• Conduct training to the juniors as well as Employees from Workshop
• Establish Training syllabus and Training materials

FORMAL PREREQUISITES FOR THE POSITION

• Master of Science or Master of Engineering in Mechanical Engineering / Material Science; or
• Bachelor of Science or Bachelor in Mechanical Engineering or Material Science

Technical Skills:

• At least 4 years in an ISO 9001 Manufacturing or QAQC role or equivalent; or
• 4 years of experience working under an ISO 17025:2017 based Quality Management System (QMS)
• Strong knowledge in common metallic materials and alloy specifications and chemical composition, especially in steels, stainless steels, nickel alloys, cobalt alloys, aluminium alloys, titanium alloys.
• Good knowledge on metallic material properties and their industrial purposes
• Good knowledge of welding consumables and processes and their applications
• Good Understanding of measurement uncertainty and factors contributing to it

Other Skills:

• Build and maintain good relationship with Customers
• Good communication skills (provide technical advice and explanation to customers on work/test performed)
• CWI or CSWIP 3.1 (will be an added advantage)
• PCN Level 2 in Visual Inspection (will be an added advantage)

Responsibilities

• Assist in the day-to-day operations of the HR Department
• Assist with the recruiting such as posting job advertisement, screening candidates, arranging interview
• Assist with the on-boarding and off-boarding process
• Handle work pass application, renewal, cancellation, record tracking, etc.
• Maintain and update employee’s records (eP-file)
• Assist in processing monthly payroll
• Generate HR-related documents such as employment contract, confirmation letter, etc.
• Support in employee engagement activities or any company events
• Attend to employees’ inquiries
• Prepare HR monthly report
• Continually learn the latest and best HR practices to improve workplace efficiency
• Perform any other ad-hoc administrative tasks assigned to you from time to time

Requirements:

• GCE “O” level or Diploma holder
• Minimum 2-3 years of experience
• Familiar with the Employment Act, MOM regulations, and HR practices
• Good interpersonal and communication skills
• Competent keyboard skills and proficient in Microsoft Office
• Have initiative and be willing to learn
• Able to work with minimal supervision