Total 8 job vacancies by NOKIA SOLUTIONS AND NETWORKS AUSTRALIA PTY LTD

• Take ownership of and provide timely delivery of efficient, high quality recruitment for all opened requisitions for business lines
• Build and maintain partnerships with business leaders, hiring managers, HRBPs and outsourced partners to deliver workforce and talent acquisition plans.
• Provide exceptional organization and project management skills to drive global projects and initiatives in close coordination leadership team.
• Partner and daily communication with third party suppliers and contribute to a broad recruitment strategy across social media, direct sourcing and employee referrals
• Provide exceptional stakeholder management, enabling the business to trust and have full confidence in your execution of their hiring plans
• Act as the subject matter expert on recruiting markets, competitive trends, compensation, and other relevant areas
• Proven, proactive sourcing background utilizing multiple avenues to develop and execute creative sourcing strategies aimed at generating candidate flow as well as pipeline for upcoming searches
• Identify and research new innovative and creative sourcing methods through social media, direct sourcing and alternative avenues
• Manage communication and cooperation among individuals and groups including conflict resolution, stress management, diversity awareness, and teamwork to promote overall success
• Provide value and collaborative ideas, feedback and improvements
• Design interview and evaluation processes for all types of roles in a systematic and collaborative manner, demonstrating thought leadership and innovation
• Deliver the best candidate experience by developing a sell strategy and techniques that attract top-tier talent
• Collaborate with the regional recruitment lead and business partners to support regional and global Human resource strategies internally and externally
• Support and promote global brand. Attend local University events to promote brand in the region for Student hiring.
• Lead employer branding initiatives to attract and retain diverse talent.

The Customer Project Manager is accountable for an external customer programme (collection of projects managed together for business benefits) or project for an assigned product and / or service scope. Assigns tasks to the project team and manages project resources and stakeholders, ensuring the project is delivered in scope of contractual obligations and within forecasted costs, time, and required quality. Responsible for the overall project success with respect to external customer satisfaction, financial results, health & safety control activities, and operational services delivery performance. End-to-end project planning and risk and opportunity management.

Customer Project Management (CPM) ensures customer projects / programmes are delivered within agreed scope, budget, schedule, and quality. Contains projects throughout all phases, starting from delivery approach identification to completion / care / operation. Comprises management of customer (and all stakeholder) relationships and expectations during the contract fulfilment as well as project team members / resources. Contains project risk management, and driving of improvement actions to secure project gross margin and upselling and cross-selling.
Responsibilities:
• Manages customer programme (collection of projects managed together for business benefits) or project* for a defined product and / or service scope for a medium / large and / or complex customer contract with medium / high risk probability.
• Ensures all project and operational management is in full alignment with Nokia Mode of Operation (MoO)
• Plans customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ).
• Assures consistency among project financial, product and service forecast activities.
• Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery.
• Project Resource , financial planning responsibility.
• Co-ordinate a team of Architects, Implementation engineers & testers for deployment of CA focused solution.
• Ensure all customer documentation are timely submitted as per contractual requirement.
• Ensure integration, testing & acceptance is completed as per Nokia standards & Customer requirement
Required Skills:
• Key Product knowledge expected – any vendor Firewall, DNS & Security products, NAC, NIAM, NCM. Core products CMM, CMG, Cloud CBIS, NCS
• Should have managed projects with above nodes for a min of 6-8 years.
• Experience in OSS,Core Project deployment and/or Cybersecurity deployments.
• Experience on cloud based VNF, CNF implementation an advantage.
• Experience on Nokia internals tools for resource management, Financial planning,Project reporting is needed.
• Ability to work through technical & non-technical escalations.
• Excellent communication & presentation skills needed.
• Excellent Team player, manage virtual teams & problem solver mindset.
• Attention to details as Enterprise customer have in depth design & testing practices

Account & Cust. Relatnshp Mgmt-CSP (RMC) comprises the creation and development of profitable relations with customers (incl. multi-geographic customer businesses) or new businesses through direct customer interface for a profiled customer base by implementing a strategy for a specified customer account, products, services, or solutions. Contains management of customer interactions and driving of sales for Nokia's offering. Covers creation of sales channels to grow new businesses in completely new prospects / markets and / or existing accounts targeting new revenue streams. Contains conduction of end-to-end business management (sales and delivery) for all customers and opportunities within the responsible scope.

Responsibilities:

• Accountable for Telstra carrying independent sales targets for NI business.

• Identifies and develops new business opportunities, in collaboration with pre-sales experts.

• Constantly interacts with key stakeholders within customers, understanding their objectives, challenges and remit to increase own effectiveness.

• Coordinates activities among sales, pre-sales and other functions based on in-depth organisational understanding (Mode of Operations, processes, etc) and relevant market knowledge, in order to meet business objectives.

• Participates in pricing strategies and contract negotiations and actively provides useful input.

• Contributes to the LoA process from business and commercial perspective.

• Interprets internal and external business challenges and recommends best practices to improve products, processes and services.

• Contributes to strategic decisions within own defined scope (account, portfolio, geography, etc).

• Solves complex problems based on sophisticated analytical thought and complex judgment.

• Acts as a professional leader for staff / workteam / taskforces, often the most senior and recognised sales professional in a team, who serves as best practice resource.

• May lead cross-functional deal team with manageable risks and resource requirements.


Impact

Impact is short-term through individual and team contributions. Scope is primarily within own subject area in a function/unit. Actions and errors impact on program, project or function. Provides measurable input into new products, processes, standards or operational plans in support of the organisation's business strategies, with some impact on business unit/ function overall results.

Scope & Contribution

Individual Contributor: Operates autonomously in own subject area. Can analyze, develop and implement concepts and solutions as a subject matter expert. Increased awareness of and involvement outside of own subject area. Distills big picture. Makes decisions about and prioritizes own work. Managerial/Supervisory: Clear managerial responsibilities for people. Typically first level of solid line management. Interprets policies. Ensures existing plans are put into operation. Executes and/or oversees processes to meet customer needs. Responsible for analysis, design & development of policies, plans, programs.

Innovation

Carries out specialised activities/projects according to general direction. Influences others to support decisions. Works mostly independently. Analyze situations or data that requires review of relevant factors. Solutions can often be checked and proved. Demonstrates success in multiple roles and is adaptable to manage complex changing business environments.

Communication

Communicates with parties within and outside of own job function and teams, and typically has responsibilities for communicating with parties external to the organisation, which may include customers or vendors.Works to influence others to accept job function’s view/practices and agree/accept new concepts, practices, and approaches.Has cross-cultural knowledge and global mindset Requires ability to communicate with executive leadership regarding matters of significant importance to the organisation. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues.

Knowledge & Experience

Management Experience / Achieved well-advanced skills of a specific professional discipline combining deep knowledge of theory and organisational practice or expertise. Recognised expert in their field (depth & breadth). Typically requires 5-8 years extensive relevant experience and/or a graduate / postgraduate equivalent degree.

Short Description

The IP and CORE Operations Specialist is monitoring the network , identifies the network related faults , do the field dispatch and service desk related activities. Also is doing the first level investigation of the fault/incident or problem and localization of the failure area (e.g. network, infrastructure etc.). The failure resolution (“known errors”) is within the responsibility of this role, too.

*Description
As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.
The role is part of the Managed Services team based in Melbourne, Australia to support the operational network activities for the IP/MPLS and Packet Code nodes in the customer network. In addition to BAU activities, the resource will also be involved in carrying out the acceptance activities to facilitate the handover of a Change Request from project delivery team to Operations group. The role will be required to participate in monitoring the testing and acceptance activities during the project deployment or upgrades and will also be supporting the Managed Services (MS) CORE SME roster. The role supervises the execution of the on-site Network Implementation, design reviews and testing activities in liaison with the Roll-out or Project/MS Management in order to ensure that the project/change activities are being delivered in scope as per the contractual obligations, Functional Performance Specification, timeline and required quality. The role is required to represent Managed Services team to conduct troubleshooting, participate in witness testing activities with customer involvement in the field, Control Centres or Data Centre/Exchange environments. The role is customer facing and mandates good communication verbal and written skills.
*Responsibilities
As part of our team, you will:
• Become part of the GSM-R Managed Services Team based in Melbourne
• Support BAU Operational activities as IP and PS Core SME (Subject Matter Expert)
• Participate in 24/7 Support Roster for remote and on-site troubleshooting of reported faults
• Apply knowledge of IP/MPLS and Nokia Packet Core Products
• Support Change/Project Activities in order to facilitate Operational Acceptance on behalf of Managed Services Team
• Develop cross-platform expertise to understand the e2e customer network and deployed solutions
• Follow all Nokia Information Security policies and guidelines including ISMS (ISO27001 program)
*Required Skills
You have:
• Hands-on experience required for Nokia IP and PS/CS Core Products (7750 SR, 7750 MG, 7210, 7705, R4 MSS, MGW and CMM)
• Contribute to the development of the roll out plans with the Roll Out or Project/MS Manager as required or when requested.
• Manage and coordinate the Network Implementation according to project plan and deployment processes.
• Coordinate and facilitate site design, equipment engineering and Telecom Implementation with relevant stakeholders (GSD, customer engineering, Managed Services, network integration, NPO, subcontractors, etc.)
• Manage defects and claim in own area of responsibility escalating when needed technical issues.
• Coordinate and/or conduct site/safety visits and quality audits as defined in project plan or when requested by MS team.
• Ensure that equipment installation results are according to the detailed installation Method of Procedure (MoP) and/or specifications and that they follow Nokia quality standards and all local applicable regulations and as outlined in the ORCA (Operational Readiness and Checklist for Acceptance) process framework.
• Collect, verify and approve site documentation (site design, as-built, etc.) and ensure its timely and quality delivery.
• Manage clearance of site defects and all punch-list outstanding items with suppliers and approve site readiness prior to the Site Acceptance by the MS and Nokia customer team.
• Can act as the Field Quality and EHS Inspector for another project than own managed project when required or requested.
• Ensure that deployment management relies on fact-based and verified schedules and forecasts and provides necessary required inputs into the process for critical decision making.
• Collect actual services delivery performance information and determine the causes to any perceived deviation.
• Collect information to provide latest estimates to completion and flag any inconsistencies.
• Follow up and report the work progress related to time schedule and quality to Roll out or Project/MS Manager and escalates the deviations.
• Monitor and control services delivery against quality processes and operational KPIs.
• Follow up service supplier performance and report to Roll out or Project/MS Manager.
• Apply best practices and improvement initiatives from past experiences.
• Offer flexibility and willing to work over-time or weekends when requested to achieve critical project timelines.

It would be nice if you also had:
• CCNP Routing and Switching.
• JNCIA Juniper Networks.
• CCNA Routing and Switching or Security.
• ITIL
• PMP
• Understanding of Cyber Security Principles and ideally have a relevant certification

CNS Offer Control is in charge to 1) reduce CNS & Nokia risks in executing customer contracts and 2) manage and enforce the BG internal Limit of Authority (L2D) process and manages A/C/D-Level approvals at Market or corporate level.
Responsibilities:
• Manage and enforce the BG internal Limit of Authority (L2D) process and manages approvals for risky opportunities at Market or corporate level (provides L2D gate material, leads gate meeting if any, tracks L2D decision, follows up action items)
• Be accountable for the offer and contract approval in line with the L2D process
• Evaluate the case, formulates recommendations for business decisions, facilitates alignment across different stakeholders (Sales, Delivery, Commercial Management, …), manages escalation
• Manage offers & contracts approval for assigned territories
• Be responsible for assessing case pricing level, financials, Cash Flow as well as end-to-end risks
• Ensure involvement of relevant finance and other experts
• Be accountable for overall case risk including coordination with all stakeholders
• Be responsible for risk evaluation, reserve definition and supporting the offer team for risk mitigation
• Be the key interface between Sales teams and Central Support Team
*Required Skills
• Bachelor's degree, preferably in Finance
o Basic financial knowledge
o Working knowledge of Cloud & Network Services product portfolio
o Excellent verbal and written communication skills
o MS Excel proficiency
o English language proficiency
• It would be nice if you also had:
o Finance background, to have basic understanding of Cashflows etc

Knowledge & Experience

Management experience of minimum 4 years in similar role is required

Family Description

Project Management (PM) comprises project management for execution of cross-functional / geographical projects and programmes from initiation to completion. Covers determination of project / programme goals and support of business objectives and strategies. Ensures projects / programmes achieve their targets, keep their schedule, and maintain estimated cost, time, and quality within planned scope. Covers management of risks that affect the delivery of project outcomes.

Subfamily Description

Project Management Office & Support (PMO) develops and ensures the implementation of Nokia's project management methodology, processes, tools, improvement, and efficiency programmes to ensure all internal and external customer project deliveries are made efficiently and with quality. Contains building of a more capable PM community by driving PM training and certifications across markets.

*Responsibilities

• Drives development and implementation of appropriate Nokia Project Management methodology, processes, tools, improvement and efficiency programmes to ensure all customer and internal projects* are delivered according to contractual obligations, within forecasted costs, time and required quality based on adequate mode of operation.

• Contributes / defines strategy for her / his area of responsibility and turns it into operational programmes and actions.

• Drives governance practices in line with adequate Nokia project management (PM) and according to BG specificities to ensure visibility of operational KPIs and performance / efficiency.

• Supports One CDM/BG DM and their teams during pre-sales and delivery phases by implementing adequate practices like project Great Start, quality gate reviews and PM audits.

• Ensures the availability and application of proper tools in customer / internal projects including availability of needed training and support in use phase.

• Drives continuous appropriate Nokia project management processes and tools improvement by collecting requirements including applicable loop back to global process / tool owner.

• Ensures availability of project / programme executive level information to CDM and their teams and appropriate geographical organisation by establishing / using reporting solutions.

• Creates and implements proactive cost management practice supported by engagement into operational reviews, action planning and follow-up.

• Supports / coordinates resource demand activities inside customer team, ensuring proper forecast and information availability.

• Drives development of PM capability management with appropriate external and internal certification portfolio.

• Supports PM community in capability and competence management activities including planning and implementation of PM capability framework.

• Coordinates PM competence development and certification programmes in respective BG / market.

• Acts as a coach for PM community based on priorities to ensure that objectives of the project are achieved.
• Create visibility of major risks and opportunities and closely track their mitigation with close collaboration with MU Delivery Head( Based on Project Review )

Regional Procurement Manager

About Nokia

At Nokia we create the technology to connect the world. Developing and delivering the industry's only end-to-end portfolio of network equipment, software, services and licensing that is available globally. Through our research teams, including the world-renowned Nokia Bell Labs, Nokia is leading the world to adopt end-to-end 5G networks that are faster, more secure and capable of revolutionizing lives, economies and societies. Nokia adheres to the highest ethical business standards as we create technology with social purpose, quality and integrity. A truly global company, we are 160 nationalities working in more than 100 countries.

General Purpose: Is responsible for the sourcing or execution of components, materials, products or services of a specified technology or product area. Manages suppliers of one or more responsibility areas. Works with other organizations to ensure that the material or service meets pre- determined quality, technology, supply, and cost criteria.

Main Responsibility Area:
Is responsible for sourcing expertise in defined areas. Monitors supplier performance and creates development plans. Responsible for contracting and negotiating the prices. Participates in category strategy creation and implementation. Develops and manages supplier relationships in own area. Creates and maintains instructions and documents processes in own responsibility area. Supports other team members in resolving issues and acts as a source of Sourcing to the stakeholders.

Job Description: Member of CNS Procurement Team
• Is responsible for the sourcing of materials, products or services of specified technology or product area by creating excellent supplier base with the best terms.
• Responsibility for creation, maintenance, and execution of category strategy in responsibility area (as agreed)
• Measures / budgetary measures: savings % and absolute, Spend, Payment Terms, Supplier Performance Index
• E2E accountable for hiring external resources with an understanding of project requirements and ensure that process is fully compliant that has been implemented in Market.

Supplier base management and supplier performance management
Supplier base management and supplier performance in responsibility area (act as Supplier Manager to assigned suppliers); i.e.
• Management of contracting and pricing in responsibility area (including the negotiations)
• Management of supplier selection process in responsibility area
• Supplier evaluation and on-boarding
• Ensures that activities meet all relevant regulations and legal requirements including SOX
• Ensures cost, availability, innovation, and quality within local supplier base according to target setting, business and CT needs.

Market information and analysis
• - Has very good market information analysis skills and supply market knowledge
• - Ensures alignment, anticipates changes and drives activities based on supply market changes

Execution Excellence
• Ensures SOX compliance and respect of defined processes in CNS operations and Nokia.
• Ensures proper implementation and use of relevant processes and tools, including the availability and correctness of applicable master and procurement data in SAP.
• Ensures that Nokia performs according to its contractual obligations and other commitments towards its suppliers.
• Strives for continuous improvement in execution excellence by putting the customer first, doing it right the first time, and by keeping an eye on quality

Additional Requirements:
• Team player with ability to work with cross functional teams
• Have strong understanding about Local Country Laws with regards sourcing.
• CIPS certification or equivalent certification preferred.
• Have Strong understanding of Compliances and Procurement process.
• Strong understanding of Nokia Project procurement, and delivery execution processes
• Able to manage Large Enterprise Projects in complex environment.
• 5-7 years of work experience

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you'll be part of

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

As a Subject Manager Expert (SME) within the Transport Technical Support team (Transmission & IP) you will be responsible for technical managing and operating our customer's network, as well as their end users' services.
The role mainly involves daytime work, but after-hours work will be required for planned service impacting activities, as well as when attending meetings with offshore teams.

What you will learn and contribute to

Are you passionate about solving problems?

As part of our team, you will:
• Support and train Tier 1 and Tier 2 teams.
• Participate on on-boarding of new technologies/systems, focusing on their integration into existing networks.
• Provide technical consultancy to multiple customer's teams.
• Evaluate and/or write technical procedures.
• Manage SLAs.
• Liaise with technical specialists from different areas for cross domain issues.
• Use ITIL methodology covering Change, Incident, Problem and Knowledge.
• Project manage projects where your technical expertise is required.
• Strong social and communication skills.
• Able to represent the team on interdepartmental and customer facing meetings.
• Approachable with a "can do" attitude.
• Take ownership of actions assigned to you.

Follow all Nokia Information Security policies and guidelines including ISMS (ISO27001 program)


Your skills and experience

You have:
• Experience working on a fast-paced Operations environment, managing and troubleshooting large networks and multiple vendors.
• Experience with at least 2 of the following routers:
o Nokia, Cisco, Juniper, Huawei.
• Working knowledge of IP protocols, including OSPF, MPLS/LDP, VRF, BGP.
• Working knowledge of Carrier Ethernet (MPLS based) services: VLL, VPLS.
• Familiarity with testing processes: RFC2544 and/or Y.1564.
• Knowledge of BGP-LU and segmented routing (desirable).
• Experience with synchronisation protocols - G.8265/ G.8275 (desirable).
• IS-IS (Intermediate System to Intermediate System) protocol knowledge (desirable).
It would be nice if you also had:
• Optus internal systems experience

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, colour, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.