Total 20 job vacancies by Ivi Aesthetic Pte. Ltd.

An established wellness beauty group is seeking an experienced and intiative Aesthetic Sales Consultant. If you are strong in lead generation, feel free to apply!

· $2400-$2700 + Transport allowance + Uncapped Commission

· 5 work days (including weekends)

· Hungry for high income + career progression

· Passionate about beauty / TCM

· Maintain high customer service standards

· Exposure to a diverse range of aesthetic treatments for face, body, skin, slimming, hair removal, teeth whitening etc

· Achieve monthly sales target

· Arrange and follow up with customers for signups promptly

· Must have at least 1 year of sales experience sales

· Proven sales track record

Job Description & Requirements

An established wellness beauty group is seeking an experienced Branch Manager. If you are interested, feel free to apply!

• Ensure that the outlet operates effectively, adhere to company policies and procedures.
• Monitor and analyze performance metrics such as revenue, customer satisfaction, and staff productivity and implement strategies to improve results.
• Develop and execute strategies to achieve and exceed overall sales targets and revenue goals.
• Uphold and enforce the Company’s commitment to delivering exceptional customer service.
• Address customer feedback, complaints and concerns promptly and effectively, working with the team to find solutions that exceed customer expectations.
• Lead, motivate and mentor team members
• Set clear performance expectations, conduct regular performance evaluations and provide feedback & coaching to enhance team members’ skills and capabilities.
• Foster a positive and collaborative work environment that promotes teamwork, growth and a commitment to excellence.
• Leading the outlet staff in philosophy learning and application so as to enhance team efficiency
• Achieve outlet monthly sales target

Job Description & Requirements

• Evaluate a customer’s skin condition and offer recommendations for treatments
• Recommend skincare products to customers, including lotions, facial washes and moisturizers
• Complete beauty treatments and facials
• Maintain beauty and skincare tools
• Basic administrative and housekeeping duties
• Handle client appointment and forms
• Maintain relationship with customers
• Reply to client messages
• Other ad-hoc duties as assigned

In various outlets in Singapore

• Setting up of all technical and network preparations for new stores – including computers and printers, mobile phones, CCTVs, WIFI, telephone lines.
• Overseeing and supervising technical set ups by external vendors – this may include weekends and may be out of office.
• Researching and getting quotations for computer and network systems.
• Applying for and maintaining network and telephone systems for new stores.
• Manage all computer systems, hardware, software, and networks in the group of companies.
• Ensuring all stores CCTV are in working order.
• Ensuring all technical stuff are in good working order for existing stores.
• Repair and training of all things related to IT.
• Install, configure, and maintain computer hardware, software, and networks.
• Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers.
• Provide technical support to users, including troubleshooting and resolving IT-related problems.
• Ensure security of IT systems, including data backup, antivirus protection, and access controls.
• Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
• Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
• Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
• Collaborate with other departments to understand IT needs and requirements.
• Daily maintenance of PC and laptop, including operating system installation and software configuration.
• Daily inspection and maintenance of server room.
• System configuration, user authority management, and corresponding review work.
• Assist to set up and reviseIT SOP, IT Guide and IT Policy.
• Monitoring and tracking of incidents.
• Log, track and escalate related IT issues to the correct entity. Responsible and take ownership till closure.
• Any work assigned from time to time by the Management.

• Evaluate a customer’s skin condition and offer recommendations for treatments
• Recommend skincare products to customers, including lotions, facial washes and moisturizers
• Complete beauty treatments and facials
• Maintain beauty and skincare tools
• Basic administrative and housekeeping duties
• Handle client appointment and forms
• Maintain relationship with customers
• Reply to client messages
• Other ad-hoc duties as assigned

In various outlets - Jurong Point, Orchard, Tampines.

Seeking full time/part time Doctor with special interest in Aesthetics practice to join our team.

Job Responsibilities

• To perform medical-grade aesthetic treatments
• To provide professional consultant and advice on aesthetic medical product and services based on patient's needs
• To review patient's progress with treatment plan
• To maintain high standards of care for patients
• Responsible for handling of patient enquires and educate patient about course of treatments
• Training of staff as required
• To work closely with the marketing team on marketing and sales promotion

Job Requirements:

• Registered doctor with Singapore Medical Council
• Medical Degree from recognized universities
• Attainment of all COCs
• Passionate about aesthetics and keen with continual self-improvement
• Minimum 2 years of practice in aesthetic medicine
• Strong interpersonal communication skills and a good team player

Working location: Tampines

Counter duties

• Registration of patients, dispensing of medication and collection of payments
• Perform Specialist/Hospital referrals
• Ensure laboratory/imaging investigations are sent to appropriate vendors
• Follow-up treatment/ blood tests and vaccination
• Handling of incoming calls and enquiries
• Assist doctors with chaperoning and conduct minor procedures

Administrative Tasks

• Submission of subsidised claims
• Submission of private claims for various insurance schemes
• Stock take and ordering of medications and consumables
• Scanning of documents
• Regular maintenance (fridge, autoclave, stock)
• Housekeeping

• Provide holistic care of patients in both a clinic setting and over teleconsultation
• Managing of acute and chronic conditions
• Advise and recommend patients appropriate health screening packages
• Review health screening results
• Perform basic procedural skills such as wound dressing and phlebotomy
• Review and clear results of laboratory tests ordered
• Perform pre-employment screens and various statutory medical checks
• Advise on and perform adult and childhood vaccinations
• Minimal administrative duties

Working Location: Tampines

Company Overview:

Join our team at IVI Aesthetic, a leading establishment in the beauty industry. We're seeking a creative and enthusiastic Entry Level Designer & Social Media Content Creator to help elevate our brand presence across various social media platforms. This position offers an exciting opportunity to showcase your design skills and contribute to engaging content creation.

Responsibilities:

Content Creation:

• Conceptualize, design, and produce visually appealing graphics, images, and videos for social media platforms and website. (Google/ Instagram/ Facebook/ Youtube/ Tiktok)
• Develop innovative and eye-catching content that resonates with our target audience and aligns with our brand identity.
• Develop website from scratch and maintain website.

Social Media Management:

• Monitor trends, hashtags, and viral content on the various social platforms to stay up-to-date with the latest trends and incorporate them into our content strategy.
• Engage with followers, respond to comments, and foster a sense of community around our brand.

Graphic & Video Design:

• Design marketing materials such as flyers, posters, digital banners, and advertisements for both online and offline channels.
• Ensure consistency in branding and messaging across all design assets.
• Assist in the creation and editing of visual content for other digital platforms as needed.

Photography and Videography:

• Capture photos and videos of our studio, services, and client transformations.
• Edit and enhance photos/videos to maintain a professional and polished aesthetic.

Requirements:

• Open to Singaporean / Perm Resident only (due to work quota limit)
• Bachelor's degree or equivalent in Graphic Design, Multimedia Arts, Marketing, or a related field.
• Proficiency in graphic design software such as Adobe Photoshop, Illustrator, Canva
• Strong understanding of social media platforms, particularly Google, Youtube, TikTok, Instagram, and Facebook.
• Excellent creative thinking and problem-solving skills.
• Ability to work independently and as part of a collaborative team.
• Strong attention to detail and organizational skills.
• Prior experience with content creation and social media management is a plus, but not required.
• Passion for beauty, fashion, and trends in the beauty industry

A well-established and dynamic Beauty Group located in Orchard Road is looking for a Customer Service Administrator.

If you are someone who is passionate and excited about beauty and medical aesthetic treatments and trends, and who loves interacting with people from different countries and cultures, we'd love to have you on the team!

It is a plus if you have knowledge of medical aesthetic treatments like IPL facials, dermal fillers, and fat reduction. But even if you don't, we'd love to have a chat so long as you have two years of front-desk experience, enjoys talking to people, and enjoys the buzz of working in a fast-paced environment.

Job Scope:

• Perform frontline customer service support.
• Reply email enquiries and answer telephone calls in a professional manner based on the medispa's and clinic’s protocol.
• Securing appointments and scheduling of appointments for regular customers in the calendar.
• Perform cashiering and administrative duties like registering patients, traffic control, and stock taking.
• Maintain cleanliness of front counter.
• Other ad-hoc duties assigned by the Branch Manager.

Requirements:

• Minimum two years’ experience in frontline customer service support positions.
• Target driven.
• Meticulous with a pleasant diposition.
• Experience in the beauty or aesthetic industries preferred.
• Due to multicultural clinic setting with mix of local and Chinese clients, knowledge of Mandarin is essential.
• Personable and possesses excellent customer service and communication skills.
• Able to operate basic computer software like Microsoft Word, Outlook, and Excel.
• Six days off per month.

As a Customer Service Officer at IVI Aesthetic, you will be the first point of contact for our patients and potential clients, playing a key role in shaping their experience with us. You will be responsible for handling inquiries across multiple channels, including phone calls, social media platforms, and emails, providing information about our products and treatments, and assisting in booking appointments. Your expertise in our offerings will help guide customers to the treatments that best meet their needs, ensuring a seamless and positive experience.

Key Responsibilities:

1. Manage incoming calls, messages, and inquiries via all social media platforms, emails, and other communication channels.
2. Provide accurate, valid, and comprehensive information about our treatments and products to patients and potential clients.
3. Assist customers in scheduling appointments, making changes to appointments, and providing reminders.
4. Collaborate with the operation team to ensure customer queries are addressed.
5. Maintain patient confidentiality and adhere to data protection regulations.
6. Keep records of customer interactions, process customer accounts, and file documents.
7. Calling of leads to book appointment and ensure appointment is turned up.

Qualifications:

1. Proven customer support experience or experience in beauty services industry.
2. Strong messaging and phone handling skills and active listening.
3. Familiarity with CRM systems and practices.
4. Excellent communication and presentation skills.
5. Ability to multitask, prioritize, and manage time effectively.

6. Target orientated and driven.

Others

Work hours : 8.30am to 5.30 or 9am to 6pm

1. 5 days work week excluding weekends

2. Medical and Dental Benefits

3. Family like working environment

4. Staff free and discounted products and treatments.

Job Responsibilities

• To perform medical-grade aesthetic treatments
• To performs non-surgical and minimal invasive aesthetic treatments such as botox, fillers, lasers, machine and etc.
• To provide professional consultant and advice on aesthetic medical product and services based on patient's needs
• To review patient's progress with treatment plan
• Responsible for handling of patient enquires and educate patient about course of treatments

Job Requirements:

• Recognised medical degree by Singapore Medical Council (SMC)
• Full Registration with Singapore Medical Council (SMC)
• Passionate about aesthetics and keen with continual self-improvement
• 5 days work week (Tuesdays - Saturdays)

An established wellness beauty group is seeking an experienced Branch Manager. If you are interested, feel free to apply!

• Ensure that the outlet operates effectively, adhere to company policies and procedures.
• Monitor and analyze performance metrics such as revenue, customer satisfaction, and staff productivity and implement strategies to improve results.
• Develop and execute strategies to achieve and exceed overall sales targets and revenue goals.
• Uphold and enforce the Company’s commitment to delivering exceptional customer service.
• Address customer feedback, complaints and concerns promptly and effectively, working with the team to find solutions that exceed customer expectations.
• Lead, motivate and mentor team members
• Set clear performance expectations, conduct regular performance evaluations and provide feedback & coaching to enhance team members’ skills and capabilities.
• Foster a positive and collaborative work environment that promotes teamwork, growth and a commitment to excellence.
• Leading the outlet staff in philosophy learning and application so as to enhance team efficiency
• Achieve outlet monthly sales target

An established wellness beauty group is seeking an experienced and intiative HR MAnager. If you are interested, feel free to apply!

1. Performance Management:

• Develop and implement performance appraisal processes, forms, and matrices.
• Manage the staff retention process by gathering and managing employee feedback.
• Implement performance improvement plans to enhance employee performance.
• Develop and implement succession planning strategies.
• Support the consolidation of HR reports/analysis for the Group and generate statistical reports as and when required.

2. Payroll:

• Prepare payroll reports required for internal use and/or submission to relevant authorities
• Process government claims (Employee Maternity Leave, Childcare Leave, in-camp Training etc.)
• Attend to regulatory surveys, audits and system
• Review and ensure payroll procedures are aligned with corporate governance controls
• Assist with preparation of salary and allowances budget and reviews

3. Compensation and Benefits:

• Design and manage salary and incentive schemes to attract and retain talent.
• Oversee insurance and medical benefits programs.
• Conduct regular reviews and updates on compensation and benefits to ensure competitiveness in the market.
• Stay updated on market and industry benchmarks to ensure competitive compensation and benefits offerings.

4. HR Reporting/Dashboard:

• Maintain and provide regular updates on manpower status.
• Keep management informed about employee-related matters.
• Provide quarterly HR updates to the management team.

5. Projects:

• Plan, forecast, and manage HR budgets.
• Organize job fair events, and corporate social responsibility initiatives.
• Approaching schools to offer internship and job opportunities after graduation.

6. Recruitment:

• Consolidating, reviewing and planning all the Guarding manpower needs to support Operations
• Strategies and plan recruitment road shows, advertisements, etc
• Organise and manage a team to be handle the screening of candidates via resumes and job application forms, and conducting all the essential screenings such as interviews, reference checks and credit liabilities
• Set up, manage and ensure all onboarding and new hire process such as:

1. Proper documentation of employee database and personnel files

2. Process work pass and license applications, issuance & cancellations

3. Conduct orientation

4. Background screening and checking

7. Others:

• Manage employee disciplinary cases and ensure compliance with company policies and guidelines.
• Develop and update HR policies and employee handbook.
• Ensure employee safety and wellness initiatives are in place.
• Promote employee satisfaction through various engagement initiatives.
• Enhance company brand image and awareness through effective HR practices.
• Provide oversight on overall HR functions within the organization.
• Lead a team of HR executives, strengthen team performance and standards.
• Promote staff awareness of workplace safety and health, communicate and educate staff on the Act’s requirement to continually drive awareness
• Manage and supervise the Office Admin Function
• Overall in charge of Office & HR Administration function (such as office rental, office workspace allocation, wellness program, season parking, staff pass, etc)

An ideal candidate should have the following:-

• Bachelor’s degree in Human Resources, Business Studies, or Business Administration
• At least five years of relevant experience (specifically in HR Governance, people risk management, HR budgeting, and Office Administration), amongst which 5 - 8 years in a people management role
• Well versed and knowledgeable in HRIS System (Just login, Unit4)
• Experiences in rolling out HRIS implementation projects within organizational
• Good knowledge of employment laws and regulations
• A strong communicator with excellent interpersonal and influencing skills
• Resourceful, independent, meticulous with a strong desire to learn, and be able to work in an agile environment
• Able to work independently with integrity under minimal supervision and collaboratively within and across teams
• Preferably able to commence work immediately

An established wellness beauty group is seeking an experienced and intiative Legal Executive. If you are interested, feel free to apply!

• Provide and support legal services to business
• Prepare, review and advise on contracts and other legal matters, as required
• Negotiate and resolve disputes in relation to employment issues and case trust
• To manage the claims process and coordinate the renewal and administration of medical malpractise coverage
• Maintain compliance with laws and internal regulations with regards to business
• Monitor and keep abreast of any changes in the law and advise the Management on the impact of such on the business and operations, recommend strategies and solutions for compliance when necessary
• Act as the Data Protection Officer for company
• Record keeping of electronic and hard copy filing of legal documents
• Prepare legal and management reports
• Provide advice on contractual rights and potential liabilities
• Assist key stakeholders in reviewing internal processes for compliance and corporate governance
• Conducts periodic compliance assessment and briefing/training to relevant stakeholders, if require
• Act as Company management representative in liaising with relevant authorities and any external counsel
• Assist in setting up a framework and structure to support the management of contracts, memorandum of understanding and partnership agreements
• Assist in the filing of contracts
• Creating and maintaining document and correspondence database