Total 17 job vacancies by Igloo

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About Igloo

Igloo is a leading technology company that specializes in providing innovative solutions for the insurance industry. With offices in multiple countries, including Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China, and India, Igloo is dedicated to making insurance accessible and affordable for everyone. As a Customer Service Executive at Igloo, you will have the opportunity to join a dynamic team and contribute to our mission of revolutionizing the insurance industry.

• Bachelor's degree in Business Administration or a related field
• Minimum of 2 years of experience in customer service or a related role
• Exceptional communication and interpersonal skills
• Fluency in Vietnamese and English, both spoken and written
• Strong problem-solving and decision-making abilities
• Ability to handle customer inquiries and resolve issues effectively
• Excellent organizational and multitasking skills
• Strong attention to detail

About Igloo

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloos innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent.

• Minimum Bachelor Degree in Business Management or equivalent
• Minimum 3 years of experience in the agency business, experience in general insurance would be advantageous
• Candidate with more than 8 years of relevant experience would be considered for the senior manager role.
• Possess good communication skills with agents and with the marketing team
• Proficiency in English & Indonesian language.

Assistant Manager Requirements: -

• You will lead and develop shop teams through inspiring practical management and coaching.
• You'll manage and direct retail teams to build sustainable customer relationships and implement strategies for shops to improve sales performance.
• Leading personally in the shops, and growing the shop's business
• Lead, coach and motivate sales teams for better performance
• Take advantage of all available support (visual merchandising, product training, events)
• Maximize the potential of all categories in company and build a loyal customer base
• Understand customer needs, identify potential areas for improvement, and develop a sense of market trends
• Ensure maximum opportunities through effective sales floor management, sales planning and display updates
• Provide consistent and qualitative feedback, coach the team on-site and coach them to improve themselves as sales ambassadors for the store
• Oversee all staffing matters, assist in developing strategies to achieve specified goals to help expand client base
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Assist in reviewing, evaluating and developing pricing strategies to improve profitability, tracking customer experience after sales, other responsibilities as assigned
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Ability to identify and drive strategies for developing new markets based on market needs
• Assists in reviewing, evaluating and developing pricing strategies to improve profitability, and manages the full range of HR functions including recruiting, payroll, compensation and benefits, employee relations, training and development, and benefits activities.
• Advise and support colleagues on HR related matters
• Leading initiatives in talent development and performance management.
• Participate in the management of annual assessment, salary review and bonus distribution.
• Participate in the organization's talent management and succession planning.
• Review current challenges and launch new workforce initiatives aimed at building win-win partnerships in the HR field.
• Attend senior staff meetings and take minutes.
• Support the senior management team on all HR related matters.

• Responsible for preparing ingredients at an establishment that serves food, processing customer orders, producing meals and cleaning workspaces throughout the day to follow health and safety guidelines.
• Serve and adjusting orders to meet guests' requests. May assist in prep work, such as chopping vegetables, will be involved in cooking specialty dishes.
• Ensures the kitchen is orderly and to prepare and arrange food. Maintaining supplies & being cost-effective, and keeping the cooking area clean and organized. Include cleaning the kitchen area, washing dishes and utensils and ensuring kicthen has everything required to run efficiently.
• Good attitude, attention to detail, fast-paced decision making, motivational & hardworking.

Key Responsibilities: Take customers’ orders in a hotpot restaurant, answering questions on meal items if needed, making food recommendations if requested. Serve the food and beverages efficiently. Clean tables and re-stock tableware and other supplies. Ensure overall cleanliness of all work area at all times.

Requirements: Prior experience in steamboat restaurant is an added advantage.
Able to perform café opening hours including weekends and public holidays (6pm -11pm or 10pm - 3am). Timing can be discussed.
Up to $15/hr based on experience.
Uniform Provided.

• Responsible for preparing ingredients at an establishment that serves food, processing customer orders, producing meals and cleaning workspaces throughout the day to follow health and safety guidelines.
• Serve and adjusting orders to meet guests' requests. May assist in prep work, such as chopping vegetables, will be involved in cooking specialty dishes.
• Ensures the kitchen is orderly and to prepare and arrange food. Maintaining supplies & being cost-effective, and keeping the cooking area clean and organized. Include cleaning the kitchen area, washing dishes and utensils and ensuring kicthen has everything required to run efficiently.
• Good attitude, attention to detail, fast-paced decision making, motivational & hardworking.

Assistant Manager Requirements: -

• You will lead and develop shop teams through inspiring practical management and coaching.
• You'll manage and direct retail teams to build sustainable customer relationships and implement strategies for shops to improve sales performance.
• Leading personally in the shops, and growing the shop's business
• Lead, coach and motivate sales teams for better performance
• Take advantage of all available support (visual merchandising, product training, events)
• Maximize the potential of all categories in company and build a loyal customer base
• Understand customer needs, identify potential areas for improvement, and develop a sense of market trends
• Ensure maximum opportunities through effective sales floor management, sales planning and display updates
• Provide consistent and qualitative feedback, coach the team on-site and coach them to improve themselves as sales ambassadors for the store
• Oversee all staffing matters, assist in developing strategies to achieve specified goals to help expand client base
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Assist in reviewing, evaluating and developing pricing strategies to improve profitability, tracking customer experience after sales, other responsibilities as assigned
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Ability to identify and drive strategies for developing new markets based on market needs
• Assists in reviewing, evaluating and developing pricing strategies to improve profitability, and manages the full range of HR functions including recruiting, payroll, compensation and benefits, employee relations, training and development, and benefits activities.
• Advise and support colleagues on HR related matters
• Leading initiatives in talent development and performance management.
• Participate in the management of annual assessment, salary review and bonus distribution.
• Participate in the organization's talent management and succession planning.
• Review current challenges and launch new workforce initiatives aimed at building win-win partnerships in the HR field.
• Attend senior staff meetings and take minutes.
• Support the senior management team on all HR related matters.

Key Responsibilities: Take customers’ orders in a hotpot restaurant, answering questions on meal items if needed, making food recommendations if requested. Serve the food and beverages efficiently. Clean tables and re-stock tableware and other supplies. Ensure overall cleanliness of all work area at all times.

Requirements: Prior experience in steamboat restaurant is an added advantage.
Able to perform café opening hours including weekends and public holidays (6pm -11pm or 10pm - 3am). Timing can be discussed.
Up to $15/hr based on experience.
Uniform Provided.

Assistant Manager Requirements: -

• You will lead and develop shop teams through inspiring practical management and coaching.
• You'll manage and direct retail teams to build sustainable customer relationships and implement strategies for shops to improve sales performance.
• Leading personally in the shops, and growing the shop's business
• Lead, coach and motivate sales teams for better performance
• Take advantage of all available support (visual merchandising, product training, events)
• Maximize the potential of all categories in company and build a loyal customer base
• Understand customer needs, identify potential areas for improvement, and develop a sense of market trends
• Ensure maximum opportunities through effective sales floor management, sales planning and display updates
• Provide consistent and qualitative feedback, coach the team on-site and coach them to improve themselves as sales ambassadors for the store
• Oversee all staffing matters, assist in developing strategies to achieve specified goals to help expand client base
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Assist in reviewing, evaluating and developing pricing strategies to improve profitability, tracking customer experience after sales, other responsibilities as assigned
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Ability to identify and drive strategies for developing new markets based on market needs
• Assists in reviewing, evaluating and developing pricing strategies to improve profitability, and manages the full range of HR functions including recruiting, payroll, compensation and benefits, employee relations, training and development, and benefits activities.
• Advise and support colleagues on HR related matters
• Leading initiatives in talent development and performance management.
• Participate in the management of annual assessment, salary review and bonus distribution.
• Participate in the organization's talent management and succession planning.
• Review current challenges and launch new workforce initiatives aimed at building win-win partnerships in the HR field.
• Attend senior staff meetings and take minutes.
• Support the senior management team on all HR related matters.

• Responsible for preparing ingredients at an establishment that serves food, processing customer orders, producing meals and cleaning workspaces throughout the day to follow health and safety guidelines.
• Serve and adjusting orders to meet guests' requests. May assist in prep work, such as chopping vegetables, will be involved in cooking specialty dishes.
• Ensures the kitchen is orderly and to prepare and arrange food. Maintaining supplies & being cost-effective, and keeping the cooking area clean and organized. Include cleaning the kitchen area, washing dishes and utensils and ensuring kicthen has everything required to run efficiently.
• Good attitude, attention to detail, fast-paced decision making, motivational & hardworking.

• Responsible for preparing ingredients at an establishment that serves food, processing customer orders, producing meals and cleaning workspaces throughout the day to follow health and safety guidelines.
• Serve and adjusting orders to meet guests' requests. May assist in prep work, such as chopping vegetables, will be involved in cooking specialty dishes.
• Ensures the kitchen is orderly and to prepare and arrange food. Maintaining supplies & being cost-effective, and keeping the cooking area clean and organized. Include cleaning the kitchen area, washing dishes and utensils and ensuring kicthen has everything required to run efficiently.
• Good attitude, attention to detail, fast-paced decision making, motivational & hardworking.

Assistant Manager Requirements: -

• You will lead and develop shop teams through inspiring practical management and coaching.
• You'll manage and direct retail teams to build sustainable customer relationships and implement strategies for shops to improve sales performance.
• Leading personally in the shops, and growing the shop's business
• Lead, coach and motivate sales teams for better performance
• Take advantage of all available support (visual merchandising, product training, events)
• Maximize the potential of all categories in company and build a loyal customer base
• Understand customer needs, identify potential areas for improvement, and develop a sense of market trends
• Ensure maximum opportunities through effective sales floor management, sales planning and display updates
• Provide consistent and qualitative feedback, coach the team on-site and coach them to improve themselves as sales ambassadors for the store
• Oversee all staffing matters, assist in developing strategies to achieve specified goals to help expand client base
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Assist in reviewing, evaluating and developing pricing strategies to improve profitability, tracking customer experience after sales, other responsibilities as assigned
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Ability to identify and drive strategies for developing new markets based on market needs
• Assists in reviewing, evaluating and developing pricing strategies to improve profitability, and manages the full range of HR functions including recruiting, payroll, compensation and benefits, employee relations, training and development, and benefits activities.
• Advise and support colleagues on HR related matters
• Leading initiatives in talent development and performance management.
• Participate in the management of annual assessment, salary review and bonus distribution.
• Participate in the organization's talent management and succession planning.
• Review current challenges and launch new workforce initiatives aimed at building win-win partnerships in the HR field.
• Attend senior staff meetings and take minutes.
• Support the senior management team on all HR related matters.

Key Responsibilities: Take customers’ orders in a hotpot restaurant, answering questions on meal items if needed, making food recommendations if requested. Serve the food and beverages efficiently. Clean tables and re-stock tableware and other supplies. Ensure overall cleanliness of all work area at all times.

Requirements: Prior experience in steamboat restaurant is an added advantage.
Able to perform café opening hours including weekends and public holidays (6pm -11pm or 10pm - 3am). Timing can be discussed.
Up to $15/hr based on experience.
Uniform Provided.

Key Responsibilities: Take customers’ orders in a hotpot restaurant, answering questions on meal items if needed, making food recommendations if requested. Serve the food and beverages efficiently. Clean tables and re-stock tableware and other supplies. Ensure overall cleanliness of all work area at all times.

Requirements: Prior experience in steamboat restaurant is an added advantage.
Able to perform café opening hours including weekends and public holidays (6pm -11pm or 10pm - 3am). Timing can be discussed.
Up to $15/hr based on experience.
Uniform Provided.

• Responsible for preparing ingredients at an establishment that serves food, processing customer orders, producing meals and cleaning workspaces throughout the day to follow health and safety guidelines.
• Serve and adjusting orders to meet guests' requests. May assist in prep work, such as chopping vegetables, will be involved in cooking specialty dishes.
• Ensures the kitchen is orderly and to prepare and arrange food. Maintaining supplies & being cost-effective, and keeping the cooking area clean and organized. Include cleaning the kitchen area, washing dishes and utensils and ensuring kicthen has everything required to run efficiently.
• Good attitude, attention to detail, fast-paced decision making, motivational & hardworking.