Identify and develop and expand potential customers in the local Malaysia market and Southeast Asia (SEA) region, while support selected international markets.
Actively explore new business opportunities in Malaysia and key SEA countries (e.g. Singapore, Thailand, Indonesia, Vietnam, Philippines.)
Arrange and conduct face-to-face or virtual meetings, product demonstrations and and business presentations to showcase products and services.
Negotiate and close sales deals to achieve or exceed individual and team sales targets.
Provide excellent customer service to ensure long-term client satisfaction and business relationships.
Stay up to date with industry trends, competitor activities, and new product developments.
Maintain accurate records of customer interactions, leads, and sales activities.
Develop and maintain overseas customer relationships, expanding international market channels.
Handle import and export-related matters, including quotations, contracts, orders, and payment follow-up, and shipment coordination.
Ensure compliance with international trade regulations, Incoterms, and documentation requirements.
Participate in international exhibitions, business activities, and online promotion to enhance brand visibility.
Job Requirements
Diploma in Marketing, Business, International Trade or related fields.
Minimum 2 years of experience in sales, customer service, or international trade; experience in logistics or equipment industry preferred.
Strong communication and interpersonal skills, with proven ability to build and maintain client relationships.
Excellent problem-solving and decision-making skills, with creative and critical thinking.
Strong organizational and time management skills, able to manage multiple priorities effectively.
Knowledge of international trade processes, Incoterms, payment methods (LC, TT), and documentation.
Strong communication skills in Multi Languages as this roles will required to liaise with Mandarin-speaking clients and partners.
Self-motivated, results-oriented, and passionate about delivering high-quality customer service.
Cross-cultural communication skills and adaptability in international business settings.
