Pros: You learn a ton, especially about critical infrastructure and data center operations. There's good job security here, which is a plus. The teams are usually pretty solid too, especially if you're working onsite.
Cons: Work-life balance is pretty rough for us in ops. Expect long hours, especially for Data Center Technician roles, and shift work can really mess with your personal life. It's a demanding environment, and it's hard to get real work flexibility.
Advice to Management: Management should really look at staffing levels and provide more support for onsite teams to improve work-life balance. Better shift rotation and clearer boundaries would help a lot.
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