The Mozzart company has been operating on the gambling market since 2001. The company’s business policy is based on modern business principles. Over the past 18 years we have become leaders in the area of gambling and sports betting in Southeastern Europe. With around 1,000 betting shops, the brand is currently present on the territories of Serbia, Malta, Romania, Republika Srpska, North Macedonia, Croatia and Kenya.
Four thousand professionals employed at Mozzart work every day to continuously improve the services, with the ultimate goal of successfully anticipating the customers’ needs and maintaining their satisfaction. Within the scope of its main activity, the Mozzart company has its own production and a range of high-quality betting odds on a wide variety of sports and other events, with approximately 250,000 odds for over 1,600 events a day. In addition, there are over 400 standard football (soccer) betting games as well as over 500 special sports betting games available at any given time.
As a way of supporting the sports betting organization, we have developed a complete IT system for the production, maintenance, and upgrading of the supporting software, which enables a reliable networking of a large number of payment sites, as well as a quality risk management.
As part of the customer communication improvement process, we have founded the Mozzart Loyalty Club, which currently has over 300,000 members and is one of the largest loyalty clubs in the region. In an effort to provide a unified range of services and information to our customers, the Mozzart company also includes media, which have also risen to the leadership position over time.
Mozzart Sports was founded in 2006 as a magazine offering a relevant and interesting content and featuring sports connoisseurs’ columns, interviews, top quality photos and a modern design.
Rating Reviews
Rating is calculated based on
1
review and is evolving.
Pros: Mozzart offers a stable environment within the competitive online gaming and betting sector. I've appreciated the opportunities to learn and gain experience in operations. Teamwork is generally strong, and colleagues are supportive. The company provides a good foundation for anyone looking to build a career in this fast-paced industry. There's a sense of camaraderie that makes the day-to-day work enjoyable.
Cons: While stability is good, achieving a consistent work-life balance can be difficult, particularly during major sporting events or peak operational times. Workload can become intense, and sometimes requests feel urgent without much lead time for proper planning. The pace is demanding, which is inherent to the industry, but can strain personal time. This is more about managing high-volume demands than a lack of flexibility.
Advice to Management: Consider implementing clearer forecasting for high-demand periods and potentially re-evaluating staffing or resource allocation to better manage workload without compromising employee well-being.
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What's the working culture like at Mozzart, especially for roles in the gaming industry in Serbia?
The culture at Mozzart is quite dynamic, fostering a sense of camaraderie among employees in their Belgrade offices. There's a strong emphasis on teamwork, and it feels like everyone is working towards common goals within the competitive Serbian gaming sector.
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