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Overall employee rating

3.7
Based on 18 reviews
Rating distribution: 0 reviews rated 5 out of 5 stars. 3 reviews rated 4 out of 5 stars. 15 reviews rated 3 out of 5 stars. 3 reviews rated 2 out of 5 stars. 0 reviews rated 1 out of 5 stars.
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Detail Ratings
Work life balance
4.0
Career Growth
4.0
Work flexibility
4.0
Job Security
4.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
4.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Software Engineer
3.9
29 September 2026
Engaging fintech role with opportunities, but watch out for process bottlenecks.
Pros: The projects here are genuinely interesting, especially for anyone keen on the payments industry. I've had the chance to work with modern tech stacks and learn a lot. The team in Zapotlanejo is fantastic – supportive and skilled. Management is generally approachable and open to ideas, which fosters a good sense of belonging. The hybrid work setup offers decent flexibility.
Cons: While innovation is encouraged, internal processes for development and deployment can sometimes feel a bit ad-hoc, leading to occasional delays or rework. Communication between departments could be clearer at times to ensure everyone is aligned. Some of the tools and infrastructure feel a bit dated, hindering faster progress.
Advice to Management: Continue investing in process improvements and cross-departmental communication to help the talented teams deliver even more efficiently. Streamlining workflows will really boost productivity.
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Software Engineer
3.9
29 September 2026
Solid engineering role, but project management can be chaotic
Pros: The core engineering work here is very engaging. We're often working with cutting-edge payment technologies and dealing with high-volume transaction processing, which is great for skill development. The team is composed of talented and helpful colleagues who are always willing to share knowledge. The office environment in San Francisco, Campeche is generally good, and there's a decent level of flexibility with hybrid work options.
Cons: However, project planning and execution can sometimes feel disorganized. Timelines can shift unexpectedly, and communication between departments could be more streamlined. This sometimes leads to last-minute changes or rushed development cycles, which can be a bit stressful. Improving the clarity and consistency of project roadmaps would be beneficial.
Advice to Management: Consider implementing more structured project management methodologies to improve predictability and reduce last-minute stress for the engineering teams. Clearer roadmaps and better cross-functional communication would make a big difference.
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Software Developer
3.6
29 September 2026
Good team collaboration, but leadership communication could be clearer
Pros: The best part of working at Macropay is definitely the team. My colleagues are incredibly supportive and collaborative, making day-to-day problem-solving a breeze. We have a strong sense of camaraderie, especially within the development team. The projects are often engaging, pushing you to learn new technologies in the fast-paced Fintech sector. The hybrid work model is also a big plus for maintaining balance.
Cons: While the team is great, the clarity from higher leadership on long-term goals and project priorities can be inconsistent. Sometimes it feels like we're working hard without a clear understanding of the 'why' or how our work fits into the bigger picture. This can lead to occasional shifts in direction that feel disruptive. More transparency in strategic decisions would be beneficial.
Advice to Management: Consider more frequent, transparent updates from leadership regarding company strategy and project roadmaps. This will help align teams and foster a greater sense of shared purpose.
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Operations Specialist
3.7
29 September 2026
Good fintech role, but needs clearer advancement paths
Pros: The flexibility here is a definite plus. I appreciate being able to work remotely a few days a week, which really helps with my personal schedule. The team is collaborative and supportive, and I've learned a lot about the digital payments industry. The projects are interesting and contribute to real business growth in Latin America.
Cons: While there's flexibility, career growth can feel a bit unclear. Sometimes it's hard to see a defined path for advancement within the Culiacán office, and more structured training or mentorship programs would be beneficial. Compensation is okay, but doesn't always feel competitive with other tech roles.
Advice to Management: Consider creating more transparent career ladders and investing in specialized training to help employees see clearer growth opportunities within the company.
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Software Engineer
3.6
29 September 2026
Good technical team, but leadership communication needs work.
Pros: The technical team I worked with was fantastic. We had a strong sense of camaraderie and supported each other through complex projects in the fintech space. Learning new technologies and problem-solving were daily occurrences, which was great for my professional development. The Culiacán office environment was generally positive and engaging.
Cons: While the team dynamic was strong, direction from senior leadership often felt inconsistent or unclear. This sometimes led to wasted effort or confusion about project priorities. Better, more frequent communication channels from management would significantly improve efficiency and team morale.
Advice to Management: Invest in clearer, more consistent communication strategies. Regular town halls or Q&A sessions with leadership would build trust and align teams better.
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Senior Software Engineer
4.0
28 September 2026
Good Team Dynamics, Room for Process Improvement
Pros: The best part about working at Macropay is the people. My colleagues are smart, dedicated, and genuinely helpful. We have a strong sense of camaraderie, which makes even challenging projects feel manageable. The company also offers a decent amount of flexibility in terms of working hours, which is great for maintaining a healthy work-life balance.
Cons: While the culture is friendly, project planning and execution can sometimes be inefficient. There are periods where priorities shift frequently, leading to rework and a bit of frustration. Communication between different departments could also be clearer to avoid bottlenecks, especially in a remote-first environment.
Advice to Management: Focus on refining project management methodologies and inter-departmental communication. Clearer roadmaps and less frequent priority changes would boost efficiency and morale.
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Senior Software Engineer
3.7
24 September 2026
Good role in Fintech with flexible hours, but leadership could be more present.
Pros: The best part is definitely the work flexibility. As a Senior Software Engineer in the payment processing industry, having the option to work remotely or hybrid makes a huge difference. The projects are often engaging, dealing with real-world financial transactions, which is intellectually stimulating. My colleagues are skilled and supportive, making day-to-day collaboration smooth. There's a decent understanding of work-life balance.
Cons: While the team culture is good, leadership communication could be more consistent. Sometimes strategic decisions feel a bit unclear, and there's room for more structured career progression paths. The compensation is competitive for the region but perhaps not top-tier for the fintech sector compared to larger international firms. Job security feels stable but not exceptionally strong. Overall, minor areas for improvement.
Advice to Management: Focus on clearer strategic communication and developing more defined pathways for career advancement. Recognizing top performers more explicitly could also boost morale within the engineering teams in Mérida.
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Software Developer
3.7
21 September 2026
Solid FinTech role with growth potential, but pay needs a refresh
Pros: The team atmosphere here is really strong. We work well together, and I've learned a lot about payment processing technologies and agile methodologies. The company culture encourages collaboration, and management is generally approachable. The work flexibility has also been great, allowing for a good balance with personal life. It's a good place to build foundational skills in the software development field.
Cons: While the experience is valuable, the pay and benefits package feels a bit dated compared to what I see in other FinTech companies, especially considering the cost of living in Mérida. There's also a sense that career growth paths could be more clearly defined and structured for advancement within the company. Sometimes project timelines feel a bit rushed.
Advice to Management: Consider reviewing compensation bands to ensure they remain competitive within the FinTech industry and local market. Clearly mapping out career progression could also boost long-term retention.
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Software Developer
3.7
21 September 2026
Good remote tech role with some process improvement needs
Pros: The flexibility to work remotely as a Software Developer here is fantastic, really appreciating the trust and autonomy given. The teams are generally talented and collaborative, making day-to-day problem-solving enjoyable. I've learned a lot about payment processing and backend systems. The company does try to foster a positive atmosphere, especially for a growing tech company in Mexico.
Cons: While collaboration is good, project management and communication between departments can sometimes be a bit disjointed, leading to occasional bottlenecks or rework. Some processes feel a little ad-hoc, which can slow down development cycles. More standardized onboarding and clearer career progression paths would be beneficial for long-term employees.
Advice to Management: Continue investing in clear communication channels and formalizing project management processes. Streamlining workflows will enhance efficiency and employee satisfaction, especially in this remote Fintech role.
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Financial Analyst
4.1
19 September 2026
Solid FinTech Role with Growth Potential, But Processes Need Refining
Pros: I've found Macropay to be a dynamic environment within the fintech sector, particularly in its San Andrés Tuxtla operations. As a Financial Analyst, I appreciate the exposure to innovative payment processing technologies. The company offers good opportunities for learning and advancing skills, and there's a strong sense of camaraderie among colleagues. The remote work arrangement is handled well, providing necessary flexibility.
Cons: While there's a lot to like, the internal processes could benefit from more standardization, which sometimes leads to inefficiencies or confusion. Communication channels, especially between different departments, could also be clearer. Sometimes project timelines feel a bit ambitious, putting pressure on the team. These are manageable, but refining them would elevate the overall employee experience.
Advice to Management: Consider formalizing some cross-departmental communication workflows and providing clearer roadmaps for project milestones to help manage team expectations and improve operational flow.
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