Job Responsibilities
- Identify and develop and expand potential customers in the local Malaysia market and Southeast Asia (SEA) region, while support selected international markets.
- Actively explore new business opportunities in Malaysia and key SEA countries (e.g. Singapore, Thailand, Indonesia, Vietnam, Philippines.)
- Arrange and conduct face-to-face or virtual meetings, product demonstrations and and business presentations to showcase products and services.
- Negotiate and close sales deals to achieve or exceed individual and team sales targets.
- Provide excellent customer service to ensure long-term client satisfaction and business relationships.
- Stay up to date with industry trends, competitor activities, and new product developments.
- Maintain accurate records of customer interactions, leads, and sales activities.
- Develop and maintain overseas customer relationships, expanding international market channels.
- Handle import and export-related matters, including quotations, contracts, orders, and payment follow-up, and shipment coordination.
- Ensure compliance with international trade regulations, Incoterms, and documentation requirements.
- Participate in international exhibitions, business activities, and online promotion to enhance brand visibility.
Job Requirements
- Diploma in Marketing, Business, International Trade or related fields.
- Minimum 2 years of experience in sales, customer service, or international trade; experience in logistics or equipment industry preferred.
- Strong communication and interpersonal skills, with proven ability to build and maintain client relationships.
- Excellent problem-solving and decision-making skills, with creative and critical thinking.
- Strong organizational and time management skills, able to manage multiple priorities effectively.
- Knowledge of international trade processes, Incoterms, payment methods (LC, TT), and documentation.
- Strong communication skills in Multi Languages as this roles will required to liaise with Mandarin-speaking clients and partners.
- Self-motivated, results-oriented, and passionate about delivering high-quality customer service.
- Cross-cultural communication skills and adaptability in international business settings.
Perks & Benefits
- Medical
- EPF
- Sosco
Job Location
No 11, Jalan SILC 3, Kawasan Perindustrian SILC, 79200 Iskandar Puteri, Johor Darul Ta'zim
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