Responsibilities:
- Serve as the lead point of contact for all customer account management matters.
- Build and maintain strong, long-lasting client relationships.
- Negotiate contracts and close agreements to maximise profits.
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
- Prepare reports on account status.
- Collaborate with sales team to identify and grow opportunities within territory.
- Assist with challenging client requests or issue escalations as needed.
Requirements.
- Communication skill
- Experience in delivering client-focused solutions to customer needs.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Good listening, negotiation and presentation abilities.
- Verbal and written communication skills.
- Possess at least a high school cert, Sales or relevant field.
Perks & Benefits
- Commission and bonus
- Allowance (travel stipends, transportation, etc.
- Medical insurance
- Company uniform
- Annual Leave
- EPF and Socso
Job Location
16 & 16A, Jalan Hujan Rahmat 3, Taman Overseas Union, Jalan Klang Lama , 58200, Kuala Lumpur, WP Kuala Lumpur,
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