Job description
- Assist in preparing and compiling export and shipping documents (e.g. commercial invoices, packing lists, customs documentation)
- Maintain accurate and complete shipment records to support the Export & Shipping team.
- Coordinate with internal departments such as logistics, warehouse, and production for shipment arrangements.
- Ensure packaging and labelling comply with customer and regulatory requirements.
- Track shipment progress and follow up on delivery status to ensure timely arrival.
- Assist in applying and submitting export-related permits, licenses, and tax exemption documents.
- Liaise with government authorities during export inspections when required.
- Communicate with freight forwarders, courier services, and logistics providers for delivery coordination.
- Ensure proper, timely filing and documentation of all shipping records.
- Respond to customer inquiries or complaints professionally and provide timely follow-up.
- Manage customer platforms/systems to confirm orders, update shipment status, and upload required documents.
- Participate in training and on-the-job learning to develop knowledge in export procedures.
- Perform any other duties assigned by the supervisor or department head.
Perks & Benefits
- Commission and bonus
- allowance
- Lunch provided
Job Location
Lot 97, Jalan Industri 3/5, Rawang Integrated Industrial Park,48000 Rawang, Selangor Darul Ehsan, Malaysia.
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