About This Job
Packet Systems Indonesia
Location: Jakarta, Indonesia
Work Mode: On-site
Industry: IT Services and IT Consulting
Requirements
Job Description
A minimum of high-school graduate; a Diploma or Bachelor graduate are a plus pointsWilling to work in a contract-basis for (extendable) one-year serviceWIlling an able to work in on-site client environment, with a shifting working hour (24/3 arrangement)Possessing one year of professional experience in managing Palo Alto's Cortex XDR system within operational phase (monitoring, incident ticketing, system maintenance)Possessing one year of professional experience in managing other XDR/EDR system, malware analysis, and other cybersecurity defensive tools
Job Description
Conduct daily platform monitoring in terms of platform utilization and licensing of XDR components, both for existing and potential system development Perform system monitoring of activities occurring within the XDR environment using available tools to identify potential anomaliesPerforming system backup and configuration whenever changes are made to the XDR platformUpdating the XDR system component versions as newer versions become available from the principalSupport system integrations with XDR by providing operational requirements during future integrationAct as the first layer (L1) for contact and communication for troubleshooting and rapid configuration needsActivity report generation, consisting of daily, weekly, and monthly operational activities
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