Brands that partner with ThirdChannel see consistent execution across every retail location, store associates who genuinely know and sell their products, and displays that are properly set, maintained, and always on brand.
We are a fully managed retail field service. We scope, staff, train, deploy, and report on your brand's retail presence so you never have to. From rep recruitment and onboarding to visual merchandising, display compliance, associate training, field execution, competitive intelligence, and executive reporting, we own every layer of your retail operation across specialty, wholesale, and direct-owned retail.
We don't hand you software and wish you luck. We own the outcome, bringing together passionate brand experts, cutting-edge technology, and real-time intelligence to ensure your brand looks its best, sells confidently, and wins at retail.
Rating Reviews
Rating is calculated based on
4
reviews and is evolving.
Pros: The best part is definitely the remote work flexibility; it's a huge plus for my work-life balance. As an Account Manager, my direct team is super supportive, which makes day-to-day tasks much easier. You learn a lot in this fast-paced startup environment.
Cons: The overall company culture, though, feels a bit disjointed sometimes, especially between departments. There's a lack of clear communication from leadership on bigger company goals in the retail intelligence industry. It makes navigating your career path tough.
Advice to Management: Listen more to the ground floor employees. Improve communication around strategic direction and how individual roles, like Account Manager roles, contribute to the larger picture. Clearer vision for the retail intelligence space would help.
Show more
Pros: I loved the flexibility of remote work, which is great for anyone managing field teams. It's awesome not having a commute, especially in the busy retail tech industry. I could plan my day pretty well.
Cons: Work-life balance can get a bit tough, especially when client needs pop up late. It's easy to work more than 40 hours as an operations coordinator, and sometimes it feels expected. The lines between work and home blur often.
Advice to Management: Try to set clearer boundaries for after-hours communication and workload expectations for remote operations roles. Support your field teams by managing client expectations better.
Show more
Pros: I really like being remote; it's a huge help for my personal life. As a Client Success Manager, I have a decent amount of autonomy to schedule my day around client needs. The unlimited PTO is there, and people generally use it, which is good.
Cons: The workload, especially with all the retail intelligence platforms we manage, can get pretty intense. It's common to work more than 40 hours a week, and sometimes client issues pop up after hours. It's a fast-paced startup, so you're always busy.
Advice to Management: Try to set clearer boundaries with clients regarding after-hours expectations to help your Client Success team avoid burnout. More resources during peak times would also help.
Show more
What is the day-to-day culture like for a Field Sales Representative at ThirdChannel, especially regarding teamwork and support?
The culture at ThirdChannel emphasizes collaboration and support among Field Sales Representatives. You'll work closely with your team and managers, who are accessible and focused on helping you succeed in the competitive retail tech sales environment. Expect a dynamic atmosphere where feedback is regularly shared to drive individual and team performance.
What is the typical work-life balance like for a Sales Development Representative at ThirdChannel, and how does the company foster a collaborative environment?
ThirdChannel emphasizes a healthy work-life balance, with SDRs often finding their schedules manageable, allowing for personal time. The company culture actively promotes collaboration through cross-functional team projects and open communication channels, ensuring everyone feels supported in their role.
What is the typical management style like at ThirdChannel, especially for those in sales or account management roles within the consumer goods industry?
Management at ThirdChannel is generally collaborative, with a focus on empowering team members to take ownership of their work. Expect regular check-ins and support from your direct manager, who often acts more as a coach than a strict supervisor. This approach is common across their sales and account management teams, fostering a results-driven yet supportive environment for employees in the consumer goods sector.
