Support Relationship Managers in providing differentiated service to highnet-worth customers and contribute to customer retentionand growth
Collaborate with business support and service providers to ensure timely transaction processing and delivery of customer-focused service to exceed customer expectations
Establish customer relationships, know the customers to gain their confidence and trust, and deliver customer-focused solutions
Assist Relationship Managers in the daily maintenance of customer relationships
Serve as customers’ key contact point in initiating customer instructions, monitoring fund payment, and preparing loans disbursement instructions
Requirements
Degree holder in Business, Finance or related disciplines
Minimum 3 years of experience in private banking industry. Solid experience in building customer relationships is an advantage
Qualified to carry out Investment regulated activities (Types 1 and 4) under Securities and Futures Ordinance (SFO) is preferable
Customer-focused, with excellent communication and interpersonal skills
Good command of written and spoken English and Chinese, fluency in Putonghua is a must
