Holistic practices should never have to choose between exceptional client care and sustainable business growth. Whether in private or group practice, practitioners need an EHR that fuels both the well-being of their clients and the success of their practice.
Practice Better is that EHR.
We empower practitioners with cutting-edge tools for nutrition, lifestyle medicine, accessibility, accountability, and ongoing care—helping them drive better health outcomes.
But we don’t stop there.
We address the #1 challenge in private practice—client growth—by equipping practitioners with the strategies and resources to attract, retain, and serve clients more effectively. With AI and automation, Practice Better eliminates tedious admin, giving practitioners more time to focus fully on clients and growth—no compromises.
With a global community of 50,000+ practitioners leading the charge in prevention and whole-person care, Practice Better isn’t just a platform—it’s a movement.
Together, we’re redefining health and building a future where holistic care thrives.
Rating Reviews
Rating is calculated based on
5
reviews and is evolving.
Pros: Practice Better truly supports career growth. As a Customer Success Manager, I've had chances to expand my skills in the health tech SaaS space. Leadership encourages learning and provides opportunities to take on new projects, fostering professional development within our Canadian team.
Cons: While growth is encouraged, more formalized career progression paths for individual contributors would be beneficial. Also, busy periods can lead to higher workloads, which is typical for a growing health tech SaaS company, requiring careful time management.
Advice to Management: Keep building on the strong foundation for career growth. Formalizing specific progression paths and perhaps introducing more structured mentorship programs would further empower employees, ensuring everyone understands their journey and potential for advancement at this Canadian SaaS company.
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Pros: I've really enjoyed my time here as a Software Engineer in the Health Tech SaaS industry. There are tons of challenging projects and the learning opportunities are excellent. My colleagues are super supportive, and I feel like I'm constantly developing new skills. The culture is collaborative, and it's a stable environment where you can definitely see your career path grow. I appreciate the focus on professional development and career growth.
Cons: Sometimes the internal approval processes can feel a bit slow, especially when you're trying to push a new feature quickly. This occasionally impacts project timelines and can be frustrating. Also, while team communication is generally great, communication across different departments could definitely be smoother, which impacts cross-functional initiatives.
Advice to Management: Focus on streamlining cross-departmental communication and optimizing key approval workflows to speed up project delivery.
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Pros: Being a Customer Success Manager at Practice Better, a remote health tech SaaS company, is rewarding. The work-life balance is excellent due to great work flexibility. Colleagues are supportive, and I've learned so much. The pay and benefits are quite competitive, which is a huge plus.
Cons: Communication flow can sometimes be a bit challenging across different teams in a fully remote setup. Also, approval processes for some projects can feel a little slow.
Advice to Management: Keep focusing on streamlining inter-departmental communication, especially with rapid company growth, to ensure everyone stays aligned and processes remain efficient.
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Is working from home a standard option at Practice Better for their remote customer support roles, or is it more of a hybrid setup?
Yes, Practice Better has a strong remote-first culture, so most customer support positions are fully remote, allowing for a great work-life balance even in the growing health tech industry.
What is the typical salary range for a remote customer support specialist at Practice Better?
Based on my experience as a remote customer support specialist at Practice Better, the salary generally falls between $50,000 and $65,000 annually, depending on your specific experience and the company's compensation structure for similar roles in the health tech industry.
What is Practice Better's policy on remote work for their software engineering roles?
Practice Better offers a hybrid work model, allowing software engineers to work from home a few days a week. This approach balances the benefits of in-office collaboration with the flexibility of remote work, which has been well-received by the team.
What is Practice Better's policy on remote or hybrid work for their software development roles in the US?
Practice Better offers a hybrid work model for many positions, including software development. Employees typically have the flexibility to work remotely a few days a week, balancing in-office collaboration with the benefits of remote work.
What is Practice Better's policy on remote work for their software engineering roles in the US?
Practice Better offers a hybrid work model, allowing software engineers to work remotely up to two days a week. This setup balances the benefits of in-office collaboration with the flexibility of remote work for employees based in the United States.
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