Job Responsibilities

• Compliance Management: Ensure all site activities comply with the Environmental Quality Act 1974 and other relevant environmental laws and regulations.
• EMP Implementation: Execute and monitor the Environmental Management Plan (EMP) and Erosion and Sediment Control Plan (ESCP).
• Site Inspections: Conduct regular site audits to identify environmental risks (e.g., scheduled waste, water quality, noise, and dust) and recommend corrective actions.
• Reporting: Prepare and submit monthly environmental reports to the Project Manager and relevant government agencies.
• Authority Liaison: Act as the primary point of contact for the Department of Environment (DOE), JAS, and local municipal councils regarding environmental audits and permits.
• Training: Provide environmental awareness training and briefings to site staff and subcontractors.

Job Requirements

• Diploma/Bachelor’s Degree in Environmental Science, Engineering (Environmental/Health/Safety), or a related discipline.
• Registered Environmental Officer (EO) with DOE or relevant competent certifications (e.g., CePSWAM or CePBFO) is highly preferred.
• Minimum 2–4 years of working experience in environmental management within the construction or SME industry.
• Strong knowledge of Malaysian environmental regulations and reporting requirements.
• Fluent in English and Bahasa Melayu to handle documentation and authority site visits.
• Location: Must be willing to work on-site in Klang.

Perks & Benefits

• Allowance (mileage claim, transportation, mobile, computer, etc.)
• Medical insurance
• Open culture

Tanggungjawab Kerja

• Pengurusan Pematuhan: Memastikan semua aktiviti tapak mematuhi Akta Kualiti Alam Sekitar 1974 dan undang-undang serta peraturan alam sekitar lain yang berkaitan.
• Pelaksanaan EMP: Melaksanakan dan memantau Pelan Pengurusan Alam Sekitar (EMP) dan Pelan Kawalan Hakisan dan Sedimen (ESCP).
• Pemeriksaan Tapak: Menjalankan audit tapak secara berkala untuk mengenal pasti risiko alam sekitar (cth., sisa terjadual, kualiti air, bunyi bising dan habuk) dan mengesyorkan tindakan pembetulan.
• Pelaporan: Menyediakan dan mengemukakan laporan alam sekitar bulanan kepada Pengurus Projek dan agensi kerajaan yang berkaitan.
• Perhubungan Pihak Berkuasa: Bertindak sebagai titik hubungan utama untuk Jabatan Alam Sekitar (JAS), JAS dan majlis perbandaran tempatan mengenai audit dan permit alam sekitar.
• Latihan: Menyediakan latihan dan taklimat kesedaran alam sekitar kepada kakitangan tapak dan subkontraktor.

Keperluan Kerja

• Diploma/Ijazah Sarjana Muda dalam Sains Alam Sekitar, Kejuruteraan (Alam Sekitar/Kesihatan/Keselamatan), atau disiplin yang berkaitan.
• Pegawai Alam Sekitar (EO) Berdaftar dengan DOE atau pensijilan kompeten yang berkaitan (contohnya, CePSWAM atau CePBFO) adalah sangat diutamakan.
• Minimum 2–4 tahun pengalaman kerja dalam pengurusan alam sekitar dalam industri pembinaan atau PKS.
• Pengetahuan yang kukuh tentang peraturan alam sekitar Malaysia dan keperluan pelaporan.
• Fasih berbahasa Inggeris dan Bahasa Melayu untuk mengendalikan dokumentasi dan lawatan tapak pihak berkuasa.
• Lokasi: Mesti bersedia bekerja di lokasi di Klang.

Faedah & Kebaikan

• Elaun (tuntutan jarak tempuh, pengangkutan, telefon bimbit, komputer, dll.)
• Insurans perubatan
• Budaya terbuka

職責：

• 負責生產的日常營運、工作訂單和進度安排。
• 確保生產品質和安全標準符合管理層制定的標準。
• 負責產品品質問題，並採取必要措施防止問題再次發生。
• 為了確定如何以最佳、最有效的方式利用現有資源、工具和人力資源分配來完成生產訂單
• 準備生產績效評估報告
• 確保所有工作流程嚴格遵循「標準作業程序」（SOP）。
• 根據管理階層的安排，執行其他臨時性任務。

職位要求

• 候選人必須至少擁有SPM或更高學歷，且專業領域相關。
• 至少2年製造業/生產領域相關工作經驗
• 具備英語和國語的聽說讀寫能力者優先考慮。
• 能夠承擔並完成具有挑戰性的任務

福利待遇

• 中心位置
• 醫療保險
• 個人休假
• 學術休假
• 個人發展機會

職責：

• 制定、實施和管理健康與安全體系，以確保符合法律法規和公司規章制度。
• 與各部門負責人密切合作，就安全、健康和環境議題提供意見。
• 對所有新員工、承包商、供應商等進行安全簡報/訓練。
• 與相關政府部門聯絡，解決現場出現的安全問題。
• 定期召開安全會議和審核，以確保符合 HSE 要求。
• 協助進行審計和檢查，並維護所有文件和記錄。
• 識別建築工地上的潛在風險，並根據 OSHA 法規不斷追蹤安全健康績效。
• 負責記錄和報告任何安全和損失預防計劃、保全程序和事故報告。
• 評估和分析任何危險情況，並提出補救和預防措施建議。
• 強制執行工作場所個人防護裝備（PPE）的使用。
• 召開工具箱會議。

資格要求：

• 應徵者必須至少擁有安全健康或相關專業的學位/文憑。
• 持有在DOSH/JKKP（黃皮書）註冊的有效現場安全主管（SSS）資格證書
• 所需語言：馬來語、英語、華語
• 具備與相關部門打交道的經驗

好處

• 年假
• 病假
• 僱員公積金/社險
• 津貼
• 加班費

We are looking for QS to join our Team! We are currently expanding our team for upcoming Industrial Park / High-Rise projects in KL and JB and need a sharp QS to help us protect the bottom line.

Location: Kuala Lumpur & Johor

Industry: Construction / Surveying

Position: Full-time

What you’ll be doing:

• Manage full set post-contract (Progress Claims, VOs, Final Accounts). Handle documentation, reports & coordination, Attend site visits & meetings when required.
• Liaise with sub-cons and consultants for tender evaluation.
• Identify cost-saving opportunities through value engineering.

Requirements:

• Bachelor’s degree in Quantity Surveying, Construction Management, or a related field.
• 3 to 5+ years of experience in quantity surveying.
• Strong analytical and numerical skills.
• Excellent communication and negotiation abilities.
• Proficiency in relevant software.

Ready to Level Up?

Don't just drop a comment. Send your latest CV & expected salary to:

email:  hrtripleh7885@gmail.com

Or WhatsApp us at: 6011-6444 3932

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Free snacks / Happy hours
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Paid training and development

我們正在尋找一名工料測量師加入我們的團隊！我們目前正在擴充團隊，以應對吉隆坡和新山即將開展的工業園區/高層建築項目，我們需要一位優秀的工料測量師來幫助我們保障利潤。

地點：吉隆坡和新山

行業：建築/測量

職位：全職

你將要做的事情：你將要做的事情：

• 負責合約簽訂後的全套管理工作（進度款申請、工程驗收單、最終結算）。處理文件、報告和協調工作，並根據需要參加現場考察和會議。
• 與分包商和顧問聯絡，進行投標評估。
• 透過價值工程發現節約成本的機會。

要求：

• 擁有工程造價、施工管理或相關領域的學士學位。
• 3至5年以上工程造價經驗。
• 較強的分析和計算能力。
• 優秀的溝通和談判能力。
• 熟練相關軟體。

準備好升級了嗎？

請勿僅留言。請將您最新的履歷和期望薪資寄至：

信箱：hrtripleh7885@gmail.com

或透過 WhatsApp 聯絡我們：6011-6444 3932

福利待遇

• 員工權益
• 佣金和獎金
• 津貼（旅費、交通費等）
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 公司旅行
• 醫療保險
• 個人休假
• 開放文化
• 有薪培訓和發展

Kami sedang mencari QS untuk menyertai Pasukan kami! Kami sedang mengembangkan pasukan kami untuk projek Taman Perindustrian / Bangunan Tinggi yang akan datang di KL dan JB dan memerlukan QS yang tajam untuk membantu kami melindungi keuntungan.

Lokasi: KL & JB

Industri: Pembinaan / Ukur

Jawatan: Sepenuh masa

Apa yang akan anda lakukan: Apa yang akan anda lakukan:

• Menguruskan set lengkap pasca kontrak (Tuntutan Kemajuan, VO, Akaun Akhir). Mengendalikan dokumentasi, laporan & penyelarasan, Menghadiri lawatan tapak & mesyuarat apabila diperlukan.
• Berhubung dengan sub-kontra dan perunding untuk penilaian tender.
• Kenal pasti peluang penjimatan kos melalui kejuruteraan nilai.

Keperluan:

• Ijazah Sarjana Muda dalam Ukur Bahan, Pengurusan Pembinaan atau bidang yang berkaitan.
• 3 hingga 5+ tahun pengalaman dalam bidang ukur bahan.
• Kemahiran analitikal dan berangka yang kukuh.
• Kebolehan komunikasi dan rundingan yang cemerlang.
• Kemahiran dalam perisian yang berkaitan.

Bersedia untuk Naik Tahap?

Jangan hanya tinggalkan komen. Hantarkan CV terkini & gaji yang dijangkakan ke:

emel: hrtripleh7885@gmail.com

Atau WhatsApp kami di: 6011-6444 3932

Faedah & Kebaikan

• Ekuiti pekerja
• Komisen dan bonus
• Elaun (upah perjalanan, pengangkutan, dll.)
• Lokasi pusat
• Kod pakaian kasual
• Snek percuma / Waktu gembira
• Perjalanan syarikat
• Insurans perubatan
• Cuti peribadi
• Budaya terbuka
• Latihan dan pembangunan berbayar

Key Responsibilities

• Invoicing & Payments: Processing vendor invoices, tracking payments, and managing accounts payable/receivable.
• Data Entry & Accuracy: Updating financial records and accounting systems with high accuracy.
• Reconciliation: Reconciling bank statements and daily financial transactions.
• Support Roles: Assisting with payroll processing, tax form preparation, and month-end/year-end closing procedures.
• Communication: Responding to vendor, client, or internal inquiries regarding billing and payment issues.
• Reporting: Preparing basic cash flow reports and financial data for management.

Requirements:

• Possess at least Diploma in Accounts or Admin or relevant field
• Knowledge of SQL system & office management systems and procedures.
• Working knowledge of office equipment, like printers and fax machines.
• Excel in MS Office (MS Excel and MS PowerPoint, in particular).
• Good time management skills and the ability to prioritize work.
• Attention to detail and problem solving skills.

Perks & Benefits

• Open culture
• Personal development opportunities

Responsibilities:

• Responsible for the daily operation, job order and schedule for production
• Ensure production quality and safety standards are complied with the standard set by management
• Responsible on products quality issues and take the necessary actions to prevent issues happen again
• To determine the best and most effective uses of available resources, tools and manpower allocation to accomplish production orders
• Prepare Production Performance Assessment Report
• Ensure all work procedure follow ‘SOP’ (Standard Operation Procedures) strictly
• To perform other ad hoc duties as assigned by management

Job Requirements 

• Candidate must possess at least SPM or higher in related fields
• At least 2 years of relevant working experience in manufacturing / production field
• Able to speak and written in English and Mandarin is an added advantage
• Able to take up and perform challenging tasks

Perks & Benefits

• Central location
• Medical insurance
• Personal leave
• Sabbatical leave
• Personal development opportunities

Responsibilities :

• Supervise and coordinate project work on-site.
• Assist Engineer and technician in documentation and on-site work.
• Liaise with technicians, contractors, and vendors to resolve technical issues.
• Ensure compliance with local safety regulations and company policies.
• Prepare and maintain documentation such as site reports, maintenance logs, and inspection records.
• Assist in supervising preventive and corrective maintenance activities.
• Provide support in handling emergency breakdowns and troubleshooting.
• Conduct site inspections and report any issues or improvement areas.

Requirements :

• Minimum Diploma/Certificate or relevant technical qualifications.
• 2 years of experience in project, maintenance, or a related field is preferred.
• Prior experience in a similar role is an added advantage.
• Strong technical knowledge or skills in Air-conditioning, Mechanical and Ventilation (ACMV) is highly desirable.
• Good understanding of local safety regulations and site safety practices.
• Able and willing to travel.
• Able to work independently with strong problem-solving and communication skills.

Perks & Benefits

• Overtime claimable
• Allowances provided
• Group insurance coverage (upon confirmation)

TANGGUNGJAWAB:

• Merancang, melaksanakan dan mengurus sistem kesihatan dan keselamatan bagi memastikan pematuhan dengan peraturan dan prosedur berkanun dan syarikat.
• Bekerjasama rapat dengan semua ketua jabatan untuk memberikan input berkaitan keselamatan, kesihatan dan alam sekitar.
• Menjalankan taklimat/latihan keselamatan untuk semua pekerja baharu, kontraktor, vendor & sebagainya.
• Berhubung dengan pihak berkuasa kerajaan yang berkaitan dan selesaikan isu-isu keselamatan yang timbul dari tapak tersebut.
• Menjalankan mesyuarat dan audit keselamatan secara berkala bagi memastikan pematuhan dengan keperluan HSE.
• Untuk membantu semasa audit dan pemeriksaan serta menyelenggara semua dokumentasi dan rekod.
• Untuk mengenal pasti potensi risiko di tapak pembinaan dan sentiasa memantau prestasi keselamatan & kesihatan di bawah peraturan OSHA.
• Bertanggungjawab untuk merekod dan melaporkan sebarang pelan keselamatan dan pencegahan kerugian, prosedur keselamatan dan laporan kemalangan.
• Menilai dan menganalisis sebarang keadaan berbahaya dan mengesyorkan tindakan pemulihan dan pencegahan.
• Menguatkuasakan pelaksanaan Peralatan Pelindung Diri (PPE) di tapak kerja.
• Untuk menjalankan mesyuarat kotak peralatan.

Kelayakan:

• Calon mesti mempunyai sekurang-kurangnya Ijazah/Diploma dalam Keselamatan dan Kesihatan atau kelayakan yang berkaitan
• Mempunyai Lesen Kecekapan Penyelia Keselamatan Tapak (SSS) yang sah dan berdaftar dengan DOSH/JKKP (Buku Kuning)
• Bahasa yang diperlukan: Bahasa Malaysia, Inggeris, Mandarin
• Mempunyai pengalaman berurusan dengan pihak berkuasa berkaitan

Faedah

• Cuti Tahunan
• Cuti Perubatan
• KWSP / PERKESO
• Elaun
• Bayaran lebih masa

Role Overview:

We are looking for an experienced Senior Site Quantity Surveyor who is capable of managing the full spectrum of QS functions independently. This role requires a high level of autonomy, as you will be responsible for the entire submission process and contractual management at the site level.

Key Responsibilities:

• Full-Set Submissions: Manage the complete cycle of documentation, including progress claims, Variation Orders (VO), and Final Accounts.
• Contractual Claims: Independently prepare and submit Extension of Time (EOT), Loss and Expense (L&E) claims, and other contractual justifications.
• Independent Management: Take full ownership of all site-related commercial documents without requiring close supervision.
• Liaison: Act as the sole commercial representative for the company in all dealings with the Main Contractor and Consultants regarding site measurements, valuations, and site records.
• Cost Control: Monitor and analyze project costs, ensuring all submissions are accurate and submitted within the contractual deadlines.

Requirements:

• Candidate must possess a Diploma or Degree in Quantity Surveying or equivalent.
• Minimum 5 years of experience in Site QS roles (Infrastructure/Civil works preferred).
• Proven knowledge and experience in full-set submission documents.
• Must have practical experience in drafting and submitting EOT and contractual letters.
• Ability to work individually and lead the site’s commercial function effectively.
• Strong negotiation skills and deep understanding of construction law/contract forms.

Perks & Benefits

• Allowance (Mobile, Computer, Transportation, Meals, etc.)
• Medical insurance
• Open culture
• Paid training and development

• Prior Experience in construction, with knowledge of on-site trades, materials and processes
• Overseeing daily on-site construction activities, including manpower, materials and work allocation, ensuring projects stay on schedule and meet quality standards
• Supervising subcontractors and workers, distributing tasks, monitoring performance and maintaining smooth workflow
• Coordinating with site engineers, project managers, contractors and other stakeholders to ensure effective communication and project execution
• Monitoring site processes and safety, including electricity, water and material handling, ensuring proper storage, stock management and compliance with SOPs
• Conducting site inspections to maintain quality, troubleshoot issues and ensuring adherence to safety regulations and local building codes
• Maintaining accurate records of daily activities, reports and documentation, including progress logs, permits and inspection reports
• Supporting team members' welfare, promoting teamwork and address on-site challenges promptly
• Performing any other duties assigned by management to support successful project completion

Perks & Benefits

• Employee equity
• Central location
• Open culture
• Personal development opportunities

Responsibilities:

• Excellence in receiving, identifying, dispatching and assuring quality of goods.
• Measure and report the effectiveness of warehousing activities and employees performance.
• Plan and maintain inventory and storage area.
• Ensure shipments' and inventory transactions' accuracy.
• Communicate job expectations and coach employees.
• Determine staffing levels and assign workload.
• Maintain items record, document necessary information and utilize reports to project warehouse status.
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
• Confer and coordinate activities with other departments.

Requirements:

• Proven work experience as a store supervisor / store keeper / store assistant.
• Highly effective supervisory skills and techniques.
• Ability to enter data into a database or other computerised system to maintain up to date stock records.
• Able to input, retrieve and analyse data.
• Hands-on commitment to getting the job done.
• Good communication and interpersonal skills.
• Proven ability to coordinate with operations.
• Good organisational and time management skills.
• Possess a Bachelor's Degree in Supply Chain Management, Logistics or Business Administration is an advantage.
• Ability to work under pressure and meet deadlines.
• Able to driving and maintain forklift is an advantage.

Perks & Benefits

• Company Uniform
• Personal development opportunities
• Paid training and development
• Annual Leave
• Medical Leave

Position: Site Safety Supervisor

Working Hours: 8:30 AM - 5:00 PM (Monday - Saturday)

Salary: Starting from RM 3,000

Requirement

• Site Safety Supervisor (SSS) that registered with Department of Occupational Safety and Health (DOSH).
• At least 2 years experience as SSS in construction work internally/externally.
• Compulsory to have a valid certificate for First Aid and NTSLP.
• Yellow Book
• No fatalities for the past 2 years.

Responsibilities

• Supervises day-to-day activities within a particular construction workplace.
• Ensures that workers make use of necessary protective equipment like helmets, hand gloves, welding shades, etc. - where and when necessary.
• Investigates accidents and tackles their causes.
• Takes note of workers' safety concerns and immediately acts on them.

Perks & Benefits

• Medical insurance
• Personal development opportunities
• Allowances for continuing education

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible to Supervise overall SSD production area, that covering SMT, Test and Backend.
• Provide clear, regular communication of production priorities, challenges, and status across the shift to meet production schedules, goals and objectives.
• Directly manage Operators Team, routinely provide guidance on career development in your team and regularly conducting performance management. engagement activities and monitor attendance.
• Responsible for labor planning and allocation between processes, 6S, line cleanliness, tardiness and training.
• Collaborate with Engineering/Supporting Team to solve day-to-day excursion, implement line process changes or new implementations for improvements.
• Periodically audit production adherence to visual aids and standard instructions.
• Contribute to IR 4.0/5.0 initiatives that power 'Factory of the Future' growth.

• Lead and manage all MEP construction activities on-site for the data center project
• Coordinate with consultants, contractors, vendors, and stakeholders to ensure project alignment
• Oversee installation, testing, and commissioning (ITC) of mechanical and electrical systems
• Ensure compliance with project specifications, design drawings, and international standards
• Monitor project timelines, budgets, and resource allocations
• Identify and mitigate risks related to MEP works
• Conduct regular site inspections and progress reporting
• Drive quality control and assurance processes across all MEP disciplines
• Ensure strict adherence to health, safety, and environmental (HSE) regulations
• Support client meetings, technical reviews, and project updates

• Lead and manage all CSA construction activities on-site for the data center project
• Oversee earthworks, substructure, superstructure, architectural, and finishing works
• Coordinate with design consultants, contractors, and project stakeholders
• Ensure CSA works align with MEP coordination, interfaces, and sequencing requirements
• Review and manage construction drawings, method statements, and shop drawings
• Monitor project progress, schedules, and budgets for CSA packages
• Ensure compliance with local authority regulations, building codes, and project specifications
• Implement and enforce quality assurance and quality control (QA/QC) processes
• Ensure strict adherence to health, safety, and environmental (HSE) standards
• Conduct site inspections, manage defects, and support handover and close-out activities

• Direct supervision of site works with the ability to read and interpret construction drawings.
• On-site management of sub-contractors.
• Communicate plans and ensure the timeline is met.
• Conduct site evaluation of the project installation, and report status and issues to respective project manager/engineer.
• Daily progress monitoring and make sure daily work activities are recorded.
• Check and verify installation matches design drawings and raise non-conformances.
• Conduct pre-commissioning checks.
• Ensure compliance with Safety, Health and Environment policies and procedures.
• Make certain all safety requirements are always adhered to at the worksite.
• Oversee the project from beginning to the end as per assigned by the superior.

• Candidate must possess at least a Diploma in Electrical/Civil Engineering.

• Minimum 1 PV solar farm (Large Scale) project full cycle completion from Project Initiation, Execution, Close-up or 2 years experience in PV Large Scale Solar Farm construction will be an advantage.
• Fair knowledge of MS Office (Word, Excel, PowerPoint), and documentation.
• Project site-based.
• Responsible for technical and engineering aspects, sense of Quality, and Safety requirements in the industries.
• Direct supervision of site works with the ability to read and interpret construction drawings.

• Implement and monitor site-specific HSE policies and procedures in line with local regulations and project requirements
• Conduct daily site inspections, audits, and safety walkabouts to identify hazards and ensure compliance
• Lead toolbox talks, safety briefings, and training sessions for site personnel and subcontractors
• Ensure proper use of PPE (Personal Protective Equipment) and enforce safety protocols at all times
• Investigate incidents, near-misses, and accidents, and prepare detailed incident reports and corrective actions
• Coordinate with project managers, engineers, contractors, and clients to maintain a safe work environment
• Oversee high-risk activities such as working at heights, confined spaces, electrical works, and chemical handling
• Maintain and update all safety documentation, permits-to-work, and compliance records
• Support emergency response planning and drills

Job Summary
1.1 Lead and supervise a group og Logistic Direct Blue Associate to execute assigned daily operation tasks at designated location (Receiving / Warehouse / Shipping).
1.2 Maintain high inventory accuracy in both physical inventory and system of record.
1.3 Support department / plan vision and target KPIs.
1.4 Supervise and ensure subordinates adhere to 7S principals at workplace.
1.5 Conduct process confirmation to ensure subordinates are comply to the Standard Operation Procedures or/and work instruction (WI) without any deviation.
1.6 Lead and drive Logistic Operation Processes through the application of Bosch Production System best practices.
1.7 Responsible in taking good care of Materials Handling Equipment to ensure it always in good conditions and monitor it’s performance.
1.8 Ensure high material availability of Raw Materials and Finished Goods respectively in support production plan/schedule as well as fulfill customer order.
1.9 Support other duties, ad-hoc or/and special tasks assigned by the immediate superior from time to time.

Job Scope
2.1 Lead and supervise a group of Logistic Direct Blue Associate to execute assigned daily operation tasks at designated location (Receiving / Warehouse / Shipping).
2.2 Support Continuous Improvement/System CIP projects.
2.3 Moderate support for workshop.

About the company:
At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:

We’re looking for a proactive and detail-oriented Team Leader to oversee daily funding operations, manage escalations, and ensure smooth and compliant operational processes. You will lead and coach the team, monitor performance and service quality, resolve complex operational issues, and collaborate closely with cross-functional stakeholders including Compliance, Risk, Finance, and Customer Support. This role also involves driving process improvements, managing operational reporting, and supporting team development through training and coaching. If you are analytical, people-focused, and thrive in a fast-paced environment, we’d love to hear from you!

Job Responsibility

• Lead, coach, and supervise the daily performance of the team to ensure timely, accurate, and professional handling of funding operations, account-related inquiries, and escalated cases.
• Serve as the primary escalation point for complex operational, funding, or customer-related issues, providing guidance and resolution support to team members and stakeholders.
• Monitor team productivity, service quality, and compliance with company policies, SOPs, regulatory requirements, and internal service standards to ensure operational excellence.
• Conduct regular performance reviews, quality assessments, and coaching sessions to drive continuous improvement, employee development, and achievement of team KPIs.
• Oversee daily funding reviews, transaction processing, reconciliations, and case management activities to ensure operational accuracy, proper documentation, and timely completion.
• Analyze operational workflows, funding trends, and risk indicators to identify process gaps, operational inefficiencies, or abnormal activities, and implement corrective or preventive measures.
• Collaborate closely with internal departments including Compliance, Risk, Finance, Product, and Customer Support to resolve operational issues, improve processes, and ensure smooth cross-functional communication.
• Review and validate escalated funding investigations, risk assessments, and suspicious transaction cases, ensuring proper escalation, tracking, and resolution within established timelines.
• Prepare and maintain operational reports, performance dashboards, and management updates, providing insights and recommendations to support business decisions and risk mitigation initiatives.
• Drive continuous process improvement initiatives by identifying automation opportunities, enhancing workflows, and contributing to SOP development and operational optimization.
• Provide training, onboarding, and knowledge-sharing sessions to strengthen team competency, product knowledge, and operational readiness.

• Bachelor’s degree in Business Administration, Finance, Banking, Operations Management, or a related field preferred.
• Minimum 3-5 years of experience in fintech or financial services industries, with a focus on supporting Sales and Account Manager is required , at least 1–2 years in a leadership or supervisory role.
• Strong understanding of funding operations, transaction processing, reconciliations and operational workflows.
• Proven experience handling escalations, resolving complex operational or customer-related issues, and making sound decisions under pressure.
• Strong analytical and problem-solving skills with the ability to identify operational gaps, investigate abnormalities, and recommend effective solutions independently.
• Excellent leadership, coaching, and people management skills with the ability to motivate, guide, and develop team members effectively.
• Strong communication and interpersonal skills with the ability to collaborate professionally across multiple departments and stakeholder levels.
• Ability to manage multiple priorities in a fast-paced environment while maintaining service quality and operational efficiency.
• Proficient in Microsoft Office applications, especially Excel, and comfortable working with operational systems, CRM platforms, or ticketing tools.
• Experience with Zendesk, payment systems, CRM platforms, or trading systems will be an added advantage.
• Strong sense of ownership, accountability, professionalism, and customer service orientation.
• Willingness to work on rotational shifts, weekends, or public holidays if operationally required.

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KEY RESPONSIBILITIES

Operations

• Supervise and coordinate daily bar operations to ensure smooth and efficient service in line with Accor and brand standards.
• Ensure beverages are prepared and served according to standard recipes, presentation and quality expectations.
• Monitor service flow and support the team during peak periods to maintain excellent guest experience.
• Maintain cleanliness, hygiene and organization of the bar, storage and service areas at all times.
• Ensure compliance with HACCP, food safety, sanitation and responsible alcohol service regulations.
• Conduct daily briefings, assign duties and monitor team performance during shifts.
• Handle guest feedback, concerns and service recovery promptly and professionally.
• Ensure proper opening and closing procedures of the bar are followed.
• Support implementation of promotions, upselling and revenue-driving initiatives.

Other Responsibilities

• Monitor inventory levels, stock rotation, requisitions and minimize wastage.
• Assist with stock takes, cost control and beverage inventory reporting.
• Maintain bar equipment and ensure proper usage and regular maintenance.
• Train, coach and motivate team members to uphold service and brand standards.
• Ensure team grooming and uniform standards are consistently maintained.
• Work closely with other departments to ensure smooth and seamless service delivery.
• Assist in scheduling, shift planning and administrative reporting as required.
• Perform other reasonable duties assigned by the assigned by the Management.

Primary Responsibilities

Outlet Operation

• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation
• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis
• Take food and beverage orders according to guest’s requirements and preferences
• Deliver food & beverage services in accordance to departmental standards and procedures
• Ensure that all food & beverage are served according to service standard
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
• Try to remember individual patron’s names and their preferences to extend a personalized service
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management
• Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management
• Assist other Food & Beverage outlets with their operations during peak times or when required

Other Responsibilities

• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
• Be well versed in hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

• Implement and monitor site-specific HSE policies and procedures in line with local regulations and project requirements
• Conduct daily site inspections, audits, and safety walkabouts to identify hazards and ensure compliance
• Lead toolbox talks, safety briefings, and training sessions for site personnel and subcontractors
• Ensure proper use of PPE (Personal Protective Equipment) and enforce safety protocols at all times
• Investigate incidents, near-misses, and accidents, and prepare detailed incident reports and corrective actions
• Coordinate with project managers, engineers, contractors, and clients to maintain a safe work environment
• Oversee high-risk activities such as working at heights, confined spaces, electrical works, and chemical handling
• Maintain and update all safety documentation, permits-to-work, and compliance records
• Support emergency response planning and drills