• Lead and manage all MEP construction activities on-site for the data center project
• Coordinate with consultants, contractors, vendors, and stakeholders to ensure project alignment
• Oversee installation, testing, and commissioning (ITC) of mechanical and electrical systems
• Ensure compliance with project specifications, design drawings, and international standards
• Monitor project timelines, budgets, and resource allocations
• Identify and mitigate risks related to MEP works
• Conduct regular site inspections and progress reporting
• Drive quality control and assurance processes across all MEP disciplines
• Ensure strict adherence to health, safety, and environmental (HSE) regulations
• Support client meetings, technical reviews, and project updates

• Lead and manage all CSA construction activities on-site for the data center project
• Oversee earthworks, substructure, superstructure, architectural, and finishing works
• Coordinate with design consultants, contractors, and project stakeholders
• Ensure CSA works align with MEP coordination, interfaces, and sequencing requirements
• Review and manage construction drawings, method statements, and shop drawings
• Monitor project progress, schedules, and budgets for CSA packages
• Ensure compliance with local authority regulations, building codes, and project specifications
• Implement and enforce quality assurance and quality control (QA/QC) processes
• Ensure strict adherence to health, safety, and environmental (HSE) standards
• Conduct site inspections, manage defects, and support handover and close-out activities

• Responsible as the line/process quality for the Sensors and ASICs production line. Ensure the line/process is complied with quality requirements. Interfacing with Process/ Equipment Engineer.
• Responsible for the product quality for Sensors and ASICs, internally and externally, including incoming product quality issues and customer issues. Interfacing with Product Engineer, Simultaneous Engineering (SE) Team, Central Customer Quality Engineer and/or Central Supplier Quality Engineer.
• Responsible to key in report, generate quality notification in SAP such as Q-Info, Delivery Release and QM-View.
• Responsible for the problem-solving coordination and moderation for the quality issue internally and externally as Problem Solving Expert.
• Responsible as the SPC coordinator for the Sensors and ASICs line.
• Support as PgP5 Internal Auditor, including audit execution, closing and effectiveness verification of audits focus on IATF 16949 and VDA 6.3.
• Support any external/customer audits, including follow-up and closing of related OPL.
• Support department 6S activity.
• Support change management 4M checklist verification.
• Support lessons learned activity. Sharing input to the lesson learned plant coordinator. 
• Support MSA study, including review of MSA study reported by Process/Equipment Engineer.
• Support Daily Leadership Meeting for any quality issue regarding Sensors and ASICs line.
• Responsible for return materials to supplier, including the improvement of the return process.
• Responsible for IB process for return material from customers.
• Responsible for continuous improvement in the area of responsibility.
• Execute any other related duties assigned by supervisor from time to time.

• Responsible for new product quality requirement, PQE function.
• Ensure products manufactured meet Customer requirements. 
• Responsible for Line process control and complaint management. Follow rule : 1-2-14 1.4.
• Develop, review and monitor the effectiveness of quality control procedures and processes, propose and implement improvements where necessary.
• Ensure closed loop of internal and external audit finding include product safety audit.
• Monitor and supervise QMM technician performance to ensure efficiency in quality management process.
• Responsible for process improvement project and update Management on the improvement result.
• Responsible for Quality problem resolution through problem solving sheet PSS/8D.
• Responsible for inspection plan for incoming and outgoing (FQ, VQ).
• Responsible for component first article inspection approval (ISIR) and approval on incoming part inspection plan including cost reduction activities without delay.
• Monitor, report of KPI’s in timely manner and establish action plan.

New Product Introduction

• Responsibility for –Start up projects, warranty, customer complaint, first article approval (ISIR), reliability testing, etc.
• New project product qualification test include fulfill the regulation requirement.
• Actively involves in UX, QG, FMEA, PQP and production line release. Ensure all the QG open point closed within defined due date or latest 3 months after SOP.
• Prepare product test plan, product inspection plan (EP), QZ test plan (QZTI) and FQ/VQ checklist.
• Provide training to QMM test technician on all the related inspection plan and checklist.
• Work with service center to understand the product quality level in the market, at least monthly reporting is expected.
• Coordinate project testing, investigate the failure and ensure close loop of the action implemented. Follow rule of PSS/8D 1-2-14.
• Responsible for part release.
• Ensure all ISIR requirements are fulfill before ISIR released i.e. Cpk > 1.33, PQA sign off, control plan and released critical components supplier qualification process.
• To ensure measurement methodology alignment between PgP2 and supplier during technical discussion with supplier via PQA.
• To ensure all related fixture including incoming inspection, short endurance for VQ/FQ audit, practical tests are ready 2 weeks before pilot.

Operation Support

• Responsible for in process & outgoing product quality performance.
• Responsible for MSA, calibration, concession management, customer complaint management, etc.
• Provide assistance to resolve line FOR issues.
• Support PUQ on supplier incoming material quality issue disposition and 8D verification and evaluation.
• Support cost saving activities and approve alteration change.
• Regular review with production personnel for PQP and FMEA.
• Perform failure analysis on customer – warranty complaint tool and drive for improvement to achieve the agreed target. Target to roll out improvement actions within 3 months after solution is defined.
• Ensure ANDI/CR contents is checked before release and implemented correctly.
• Conduct periodic audits to ensure line and process compliances. Expected monthly audit reporting is needed to submit to supervisor and include action plan of manufacturing.
• Conduct Failure Investigation with cross-functional team eg. ENG, PUQ, MSE for non conformance incidents if needed.
• Drive cross functional team for Quality process improvement (e.g. Elimination of inspection, warranty limit).
• Responsible for plant to plant quality complaint management.
• Responsible for product transfer on quality measures between plant.
• Responsible for monthly Product CIP, Process CIP, warranty analysis reporting.

The PQE is responsible for ensuring quality and reliability performance of our products, wherever they are designed, manufactured, and assembled, by performing best in class Product Qualification in accordance with international standards and customer requirements. The PQE is also responsible for Reliability Monitoring through ORT.

The PQE works cross-functionally with Design, Test, Manufacturing, Reliability Labs, FA Labs, and Customer/Supplier Quality to prevent defects, drive robust product quality and continuous improvement initiatives.

Key Responsibilities

• Define, perform, and review Qualification (new products, second source, material changes, design changes, process changes, …)
• Define, evaluate, and implement suitable stress tests for related product applications.
• Ensure product compliance with internal specifications, customer requirements, and applicable standards (e.g., ISO 9001, IATF 16949, IEC, JEDEC, etc.).
• Communicate qualification plans and data with customer (Silicon, Package and Board Level).
• Participate in risk assessments (e.g., DFMEA) and ensure mitigation actions are implemented and validated.
• Review qualification test results, assess risks, and provide quality approval for production release or change management.

The PQE is responsible for ensuring quality and reliability performance of our products, wherever they are designed, manufactured, and assembled, by performing best in class Product Qualification in accordance with international standards and customer requirements. The PQE is also responsible for Reliability Monitoring through ORT.

The PQE works cross-functionally with Design, Test, Manufacturing, Reliability Labs, FA Labs, and Customer/Supplier Quality to prevent defects, drive robust product quality and continuous improvement initiatives.

Key Responsibilities

• Define, perform, and review Qualification (new products, second source, material changes, design changes, process changes, …)
• Define, evaluate, and implement suitable stress tests for related product applications.
• Ensure product compliance with internal specifications, customer requirements, and applicable standards (e.g., ISO 9001, IATF 16949, IEC, JEDEC, etc.).
• Communicate qualification plans and data with customer (Silicon, Package and Board Level).
• Participate in risk assessments (e.g., DFMEA) and ensure mitigation actions are implemented and validated.
• Review qualification test results, assess risks, and provide quality approval for production release or change management. 

• Responsible for following detailed instruction provided by the Manager/Operations Executives of their section.
• Review of job file prior to inspection ensuring that everything is in order.
• Ensure that the operations or inspections are performed in accordance with the approved procedure or standard/method.
• Prepare all necessary tools, instruments and documentation needed to perform inspection.
• Provide guidance to trainee or junior inspectors when on the job.
• Supervise inspection team when required.
• Check with Port Operations, agents and terminals for arrival and berthing status of vessels.
• Check draft field report and organise report before handing over to Operations Executive.
• Assist in daily operations when required.
• Update Operations Executive on daily basic for operation and highlight any problems encountered during inspection.
• Maintenance on equipment and other apparatus used.
• Bring to the attention to superior of any possible discrepancies during inspection and to take preventive measures.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.

Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Rentokil Initial adalah sebuah syarikat perkhidmatan perniagaan antarabangsa yang mempunyai lebih dari 68,500 rakan sekerja di 90 buah negara.

Kami berusaha untuk melindungi orang ramai dan meningkatkan taraf kehidupan yang lebih baik, contohnya dengan mengawal makhluk perosak dan meningkatkan mutu kebersihan.

Kami pakar dalam bidang kami dan melabur dalam latihan, sains, inovasi dan teknologi.

Mendengar dan bertindak di atas maklum balas adalah sebahagian daripada budaya kami untuk menyokong rakan sekerja dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan adalah hak asasi semua rakan sekerjanya.

Kami terapkan nilai-nilai Perkhidmatan, Hubungan dan Kerja berpasukan yang kami telah tanam ke dalam diri rakan-rakan sekerja kami di seluruh dunia.

Ketahui dengan lebih lanjut di careers.rentokil-initial.com

Dalam peranan ini, anda akan bertanggungjawab untuk:

• Melakukan servis kawalan makhluk perosak seperti semburan, pewasapan, dan pemasangan perangkap untuk menghapus dan mengawal pembiakan lipas, semut, anai-anai, nyamuk, tikus, lalat, kekaltu, dan haiwan-haiwan perosak yang lain.
• Memberi sokongan kepada Penyelia dan pasukan dalam pelaksanaan tugas.
• Membina dan mengekalkan hubungan yang baik dengan pelanggan-pelanggan.
• Memberi laporan yang betul dan tepat pada masanya apabila diarahkan oleh Penyelia.
• Tugas-tugas lain yang berkaitan dengan pekerjaan yang mungkin diberikan kepada anda dari semasa ke semasa.

SEMUA JANTINA DARI PELBAGAI BANGSA ADALAH DIGALAKKAN UNTUK MEMOHON JAWATAN INI

Calon yang ideal memiliki:

• Kelayakan pelajaran sekurang-kurangnya tahap SPM. Sijil SPM dan Sijil Tamat Sekolah versi asal (original) diperlukan untuk memohon jawatan ini.
• Warganegaraan Malaysia.
• Berumur antara 21 dan 35 tahun (36 tahun ke atas masih boleh dipertimbangkan sekiranya mempunyai pengalaman di dalam industri Pest Control).
• Mempunyai lesen B2, D, dan GDL yang sah.
• Mempunyai lesen Pesticide Applicator (PAL).
• Minat melakukan kerja servis dan kerja luar (outdoor).
• Menetap di kawasan berdekatan.

Sangat Diingini Jika Anda:

• Mempunyai pengalaman dalam bidang Pest Control.
• Berdisiplin dan mampu mematuhi semua polisi dan dasar Syarikat.
• Boleh bekerja lebih masa.
• Berupaya untuk berbahasa Melayu dan juga memahami bahasa Inggeris mudah (penulisan dan percakapan).
• Boleh menggunakan telefon pintar dan celik IT/teknologi.

Renesas is seeking for a supplier quality engineer for its Outsourced assembly and test subcontractor management. The Subcontractor Quality Engineer is responsible for providing support of Supplier Quality Systems through identification and evaluation of key process metrics, verification of Renesas specific requirements, support of Quality and risk mitigation activities, continuous improvements, audits and implementation of best-known-practices. This role ensures that established manufacturing inspection, sampling and statistical process control procedures are followed and assure compliance to in-house and/or external specifications and standards, such as ISO9001, ISO14001, ISO/TS16949 wherever applicable.

Key Responsibilities:

Supplier Quality Management & Liaison

Act as the primary quality interface between suppliers and Renesas, ensuring alignment with quality requirements and expectations.

Quality Excursion Management & Corrective Actions

Lead the investigation of quality issues using structured problem-solving methodologies (e.g., 8D) and drive effective corrective and preventive actions to closure.

Supplier Audit, Certification & Change Control

Maintain and execute the supplier audit program and support supplier process/material change management and site certification activities.

New Supplier Assessment & Qualification

Provide quality leadership in the evaluation and qualification of new subcontractors supporting Automotive, High Reliability, Industrial, and Commercial markets.

Continuous Improvement Leadership

Analyze quality trends, manage improvement projects, and influence cross-functional teams to drive continuous improvement at subcontractor sites.

Training & Best Practice Deployment

Deliver supplier quality training and support the development and deployment of best-known practices across subcontracted manufacturing operations.

• As a subject matter expert, you will consistently work to improve our suppliers' performance and the quality of our products.
• Supplier Auditing: Own the auditing process across all supplier management phases, including potential analysis, Cooperate Social Responsibility audits, initial sample process audits and comprehensive process audits.
• Supplier Development: Lead and support supplier quality and cost improvement activities. Conduct workshops, trainings, and regular follow-up visits to enhance supplier capabilities and performance in line with Bosch's requirements.
• Problem Solving: Intervene in critical supplier quality issues. You will take the lead onsite when our global plants require local support or when progress is stalled. Your role is to expertly coach the suppliers to master and apply structured problem-solving tools (e.g., 8D, 5-Why, Ishikawa) to ensure root causes are identified and holistically eliminated.
• Supplier Escalation Management: Manage supplier escalations that require higher management involvement, including the implementation and execution of dedicated quality measures, through to successful de-escalation.

SQE (Supplier Quality Engineer) for Assembly sites (OSAT an IM sites)

Key Responsibilities

Supplier Quality Management & Liaison

Act as the primary quality interface between suppliers and Renesas, ensuring alignment with quality requirements and expectations.

Quality Excursion Management & Corrective Actions

Lead the investigation of quality issues using structured problem-solving methodologies (e.g., 8D), and drive effective corrective and preventive actions to closure.

Supplier Audit, Certification & Change Control

Maintain and execute the supplier audit program, and support supplier process/material change management and site certification activities.

New Supplier Assessment & Qualification

Provide quality leadership in the evaluation and qualification of new subcontractors supporting Automotive, High Reliability, Industrial, and Commercial markets.

Continuous Improvement Leadership

Analyze quality trends, manage improvement projects, and influence cross-functional teams to drive continuous improvement at subcontractor sites.

Training & Best Practice Deployment

Deliver supplier quality training and support the development and deployment of best-known practices across subcontracted manufacturing operations.

• Business Process Compliance: Work with stakeholders to ensure that store operations meet IKEA’s safety standards, and compliance with standard operating procedures (SOPs), local legislation, and regulatory requirements.
• Risk Assessment & Mitigation: Identify, assess, and address safety and security hazards, process gaps, and implement preventive and corrective actions to mitigate risks.
• Leadership in Safety & Security: Lead the development, implementation, and monitoring of safety operating procedures and systems that align with IKEA’s requirements and local legislation
• Training & Development: Provide expertise on and develop training materials for co-workers and external partners to ensure adherence to safety and risk management protocols. Oversee ongoing training and audits related to safety and compliance.
• Emergency Response Management: Ensure readiness for emergency situations by coordinating with the store’s Emergency Response Team. Lead crisis management and emergency response efforts in alignment with the store’s plans.
• Risk & Compliance Culture: Promote a safety-focused culture by raising awareness and driving action throughout the store. Educate and empower co-workers and external service providers on Ikano’s Code of Conduct, Anti-corruption & Bribery Policy, operational procedures, and relevant local legislation related to health, safety, security, and the environment, fostering a culture of transparency and ethical behavior.
• Audit & Incident Management: Lead incident investigations and work with relevant teams to resolve safety issues. Ensure compliance with internal and external audits (Sec Check, insurance reviews, Wecheck, etc.).
• External Agency Relations: Represent IKEA in communications with external agencies (e.g., Police, Fire Brigade, Security Services) and ensure ongoing compliance with regulatory changes
  and requirements.
• Fraud Prevention: Identify areas of potential fraud and work with internal stakeholders to ensure proper controls are in place to mitigate risks.

The Analyst 1 (Inventory Control) is responsible for ensuring inventory accuracy, integrity, and flow efficiency through data-driven analysis, system enablement, and process optimization. This role contributes from day one by strengthening inventory visibility, identifying discrepancies, and supporting operational decision-making. The Analyst also plays a key role in advancing inventory management from manual tracking to automated, system-driven, and intelligent control environments.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Analyze inventory data to identify discrepancies, trends, and improvement opportunities.
• Maintain high levels of inventory accuracy and data integrity across systems (WMS/ERP/MES).
• Monitor inventory movements (receipts, storage, kitting, issuance) and highlight risks such as shortages, excess, or misalignment.
• Support cycle count processes, variance analysis, and root cause identification.
• Ensure proper tracking and control of non-conforming inventory (e.g., MRB, damaged, expired).
• Enable real-time inventory visibility through dashboards and system tools.
• Identify and implement improvements to reduce manual tracking and improve system reliance.
• Support automation and digitalization initiatives (e.g., system enhancements, data integration, workflow automation).
• Apply structured problem-solving using data to eliminate recurring inventory issues.
• Collaborate with Operations, Planning, Procurement, Finance, QA, and IT to resolve inventory-related issues.
• Maintain process standards, SOPs, and system data structures to ensure consistency and audit readiness.
• Take ownership of assigned inventory processes and drive continuous improvement.
• Uphold EHS/ESD/5S standards in all activities.
• Validate and maintain inventory master data and transaction accuracy in WMS/ERP systems.
• Investigate transaction failures or data inconsistencies and coordinate resolution with relevant teams.
• Support inventory reconciliation activities and ensure timely closure of discrepancies.
• Monitor key inventory parameters (e.g., stock levels, aging, excess, shortages) and escalate risks.
• Contribute to process improvements that enhance inventory control and reduce operational inefficiencies.
• Participate in digital initiatives such as system upgrades, automation projects, and data workflow improvements.
• Assist in developing data models, dashboards, or tools that improve inventory control and decision-making.
• Continuously improve data quality, process flow, and system utilization.
• Support audit and compliance activities (ISO/internal/external) related to inventory control.
• Handle assigned operational tasks and cross-functional requests in a timely and structured manner.

KEY PERFORMANCE INDICATORS:

• Inventory Accuracy ≥ 99%
• Cycle Count Accuracy and Closure Timeliness
• Data Integrity Across Systems (WMS/ERP/MES consistency)
• Inventory Health: Reduction in excess, aging, and stock discrepancies
• Process Efficiency: Reduction in manual interventions or reconciliation effort
• Digital Contribution: Implementation of automation, dashboards, or system improvements
• Issue Resolution Effectiveness: Timely identification and closure of inventory gaps
• Audit Compliance Rate: 100% without findings

What Success Looks Like (First 6–12 Months):

• Maintains high inventory accuracy and data integrity across systems
• Identifies and resolves inventory discrepancies proactively
• Contributes to measurable improvements in inventory health and control
• Implements at least one digital or process improvement initiative
• Demonstrates ownership of an inventory process area

The Regional Controls and Setup Lead – Southeast Asia (SEA) will act as the primary point of contact for Project Controls, Performance, and Project Setup across SEA markets (e.g., Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines).

This role is responsible for driving consistency and excellence across a multi-country environment, ensuring project setup and controls align with both global standards and local regulatory/business requirements. The individual will serve as a trusted advisor to regional leadership, country teams, and clients, providing strategic direction across the full project lifecycle.

Key responsibilities include:

• Championing best practices in project controls across diverse SEA markets, adapting frameworks where necessary for local conditions
• Ensuring standardisation of project setup, governance, and reporting while balancing country-specific needs
• Supporting pursuit, proposal, and delivery phases of major projects across the region
• Embedding robust controls (cost, schedule, risk, performance) to enhance predictability and delivery outcomes
• Providing data-driven insights and regional benchmarking to support decision-making
• Acting as a regional interface between global standards and local execution teams
• Building strong relationships with clients, partners, and industry bodies across SEA
• Contributing to thought leadership and regional market positioning in major project delivery

Rentokil Initial adalah sebuah syarikat perkhidmatan perniagaan antarabangsa yang mempunyai lebih dari 68,500 rakan sekerja di 90 buah negara. Kami berusaha untuk melindungi orang ramai dan meningkatkan taraf kehidupan yang lebih baik, contohnya dengan mengawal makhluk perosak dan meningkatkan mutu kebersihan.

Kami pakar dalam bidang kami dan melabur dalam latihan, sains, inovasi dan teknologi. Mendengar dan bertindak di atas maklum balas adalah sebahagian daripada budaya kami untuk menyokong rakan sekerja dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan adalah hak asasi semua rakan sekerjanya.

Kami terapkan nilai-nilai Perkhidmatan, Hubungan dan Kerja berpasukan yang kami telah tanam ke dalam diri rakan-rakan sekerja kami di seluruh dunia.

Ketahui dengan lebih lanjut di careers.rentokil-initial.com

Dalam peranan ini, anda akan bertanggungjawab untuk:

• Melakukan servis Pest Control seperti semburan, pewasapan, dan pemasangan perangkap untuk menghapus dan mengawal pembiakan lipas, semut, anai-anai, nyamuk, tikus, lalat, kekaltu, dan haiwan-haiwan perosak yang lain.
• Mencari peluang untuk menambah pendapatan sampingan dengan mempromosikan perkhidmatan Syarikat dengan sebaik mungkin di bawah bimbingan Penyelia.
• Memberi sokongan kepada Penyelia dan pasukan dalam pelaksanaan tugas.
• Membina dan mengekalkan hubungan yang baik dengan pelanggan-pelanggan.
• Memberi laporan yang betul dan tepat pada masanya apabila diarahkan oleh Penyelia.
• Menyerahkan wang kutipan servis (jika ada) dengan kadar yang segera atau dalam masa dua (2) hari.
• Hadir dan melibatkan diri di dalam perjumpaan/taklimat/mesyuarat mingguan/bulanan yang diadakan oleh pengurusan cawangan anda.
• Tugas-tugas lain yang berkaitan dengan pekerjaan yang mungkin diberikan kepada anda dari semasa ke semasa.

SEMUA JANTINA DARI PELBAGAI BANGSA ADALAH DIGALAKKAN UNTUK MEMOHON JAWATAN INI

Calon yang ideal memiliki:

• Kelayakan pelajaran minimum tahap SPM dan harus dikemukakan semasa menghadiri temuduga.
• Warganegara Malaysia, berumur antara 21 hingga 35 tahun (36 tahun & keatas akan dipertimbangkan jika mempunyai pengalaman kerja di industri Pest Control.
• Mempunyai lesen B2 & GDL yang sah/ dalam proses mengambil lesen GDL
• Minat melakukan kerja servis dan kerja luar (outdoor).
• Menetap di kawasan berdekatan.

Sangat Diingini Jika Anda:

• Mempunyai sifat ingin belajar. Pengalaman tidak diperlukan kerana latihan insentif akan disediakan.
• Berdisiplin dan mampu mematuhi semua polisi dan dasar Syarikat.
• Berupaya untuk berbahasa Melayu dan juga memahami bahasa Inggeris mudah (penulisan dan percakapan).
• Boleh menggunakan telefon pintar dan celik IT/teknologi.

This is an individual contribution role as a Plating Process Control Engineer in manufacturing engineering operations responsible for monitoring and controlling plating processes to ensure quality and yield targets while implementing process improvements and optimization initiatives. The role encompasses managing plating bath chemistry and refresh schedules, troubleshooting process deviations, conducting statistical analysis to support process changes, and ensuring compliance with contamination control procedures. The engineer is also expected to leverage data analytics and machine learning techniques to establish linkages between Key Process Input Variables (KPIVs) and Key Process Output Variables (KPOVs), enabling predictive process control and data-driven decision making. Key technical competencies include understanding electroplating principles and chemistry, knowledge of semiconductor manufacturing processes, experience with process control systems and data analysis, and familiarity with cleanroom operations and safety protocols. The engineer also participates in FMEA activities, risk assessments, and supports change control processes such as PCN and TECN to maintain operational excellence in plating operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Focal person for plating facilities related issues, ie plating DI water trend monitoring, LPC and  
• contamination 
• Focal person of plating chemical planning and inventory  
• Focal person for plating pretreatment, strip line, filter change and descaling.  
• Monitor and control plating processes to ensure quality and yield targets
• Implement process improvements and optimization initiatives
• Troubleshoot process deviations and implement corrective actions, which include thickness control, anodic protection
• Troubleshoot line to line variation and implement corrective actions
• Ensure compliance with contamination control procedures
• Participating in FMEA activities and risk assessments
• Monitor and improve plating OEE performance
• Implement process optimizations to reduce speed losses and improve efficiency
• Track and analyze OEE metrics to identify improvement opportunities
• Support implementation of process parameter revisions to enhance OEE
• Identify, define, and document KPIVs and KPOVs for plating processes and establish data-driven linkages between them
• Develop and maintain process monitoring dashboards using data analytics tools to visualize KPIV-KPOV relationships
• Apply machine learning models (e.g., regression, classification, anomaly detection) to predict process outcomes and enable proactive process control
• Collaborate with data engineers or IT teams to integrate manufacturing data from equipment and sensors into analytics platforms
• Utilize statistical process control (SPC) and advanced analytics to detect processes that drift and trigger timely corrective actions

Sr TQA Executive (Training & Quality Assurance)

About EPOS

Backed by Ant International, a global leader in digital payments, digitisation, and financial technology solutions), EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Job Summary

We are looking for a Senior TQA Executive (Training & Quality Assurance) to drive training effectiveness and quality excellence across customer service operations. This role is responsible for evaluating training delivery, assessing trainer performance, identifying operational gaps, and ensuring new hires are equipped to deliver high-quality customer support across voice, chat, and email channels. The ideal candidate is analytical, detail-oriented, and passionate about continuous improvement within customer experience operations.

Key Responsibilities

• Conduct audits and evaluations of customer service training sessions across voice, chat, and email support channels
• Assess trainer effectiveness and provide structured, actionable feedback to improve training delivery standards
• Identify gaps between training outcomes and actual operational performance, and recommend improvement initiatives
• Collaborate closely with Customer Service, Training, and QA teams to enhance overall service quality and training effectiveness
• Monitor and evaluate new hires’ post-training performance and onboarding readiness
• Facilitate calibration sessions to ensure consistency and alignment in training and quality evaluations
• Analyze operational metrics such as CSAT, QA scores, productivity, and error trends to drive data-backed improvements
• Support the continuous enhancement of training materials, SOPs, knowledge bases, and quality frameworks
• Participate in process improvement initiatives to strengthen customer experience and operational efficiency

Key Requirements

• Minimum 3 years of experience in Customer Service, Training, Quality Assurance, or related operational support functions
• Strong understanding of customer service operations, including voice, email, and chat support environments
• Experience in training audits, coaching, quality evaluations, or performance management
• Strong analytical and problem-solving skills with a data-driven mindset
• Excellent communication and stakeholder management skills
• Detail-oriented with the ability to identify performance gaps and improvement opportunities
• Able to work independently in a fast-paced and dynamic environment
• Experience within fintech, payments, e-commerce, or contact center environments will be an added advantage

As an Quality Inspector, you’ll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMA’s Operations team is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality.

Your main duties will revolve around on-site quality inspections of our clients’ products.

• Check email daily to receive inspection documents.
• Attend to inspections on time and communicate with supplier in a professional way.
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures.
• Fulfill inspection reports according with company procedures and timelines.

• Define and support the achievement of project success criteria including time, cost, quality, and performance.
• Develop and maintain detailed project plans and schedules.
• Monitor project finances and ensure alignment with budgetary targets with the project quantity surveyor team.
• Manage change control processes and ensure proper documentation
• Lead and facilitate cross-functional project teams.
• Ensure effective communication and collaboration across all stakeholders.
• Manage the flow of project information through meetings and written communications.
• Maintain effective project governance, processes, and systems.
• Prepare formal project progress reports and other documentation.
• Ensure compliance with quality, safety, health, and environmental standards.
• Client & Stakeholder Engagement
• Act as a key point of contact for clients and consultants throughout all project stages.
• Identify opportunities to develop new business with existing clients and escalate to senior management.
• Ensure key learnings and project data are captured in internal knowledge systems.

We are seeking a Supplier Quality Engineer (SQE) with strong expertise in plastic injection tooling & molding processes. The ideal candidate will have hands-on experience in defining, optimizing, and validating molding parameters, reviewing and approving tooling designs, selecting appropriate resin materials, and diagnosing process-related defects. This role will work closely with suppliers to ensure robust, stable, and capable manufacturing processes from tool design through mass production.

Key Responsibilities

- Responsible for supplier quality plastic injection molded components from development through mass production
- Review, evaluate, and approve tooling design (mold design) together with Engineering team to ensure manufacturability, quality, and process robustness
- Collaborate with Engineering & suppliers on mold flow analysis, gate location, cooling layout, venting, and shrinkage considerations
- Evaluate and approve supplier injection molding processes, including parameter setup and process controls
- Determine and validate optimal molding parameters
- Lead root cause analysis and corrective actions for molding defects (e.g., sink marks, warpage, short shots, flash, burn marks, cracks, breakage)
- Assess and ensure correct resin material selection based on product requirements and application
- Conduct supplier audits focusing on molding process capability, tooling condition, and quality systems
- Drive continuous improvement initiatives with suppliers to enhance yield, reduce variation, and improve process stability
- Responsible for review and approve PPAP, FMEA, Control Plans, and SPC data from suppliers.

Technical Requirements

- Strong knowledge of plastic injection molding processes and tooling design principles
- Experience in tool design review , including:
  • Gate type and location selection
  • Runner system (hot runner / cold runner)
  • Cooling channel design and effectiveness
  • Venting and air traps
  • Ejection system design
  • Shrinkage and warpage considerations

- Deep understanding of critical process parameters:
  • Melt temperature, mold temperature
  • Injection speed and pressure
  • Holding/packing pressure and time
  • Cooling time and cycle optimization etc

- Ability to determine process windows and understand parameter variation impact
- Experience diagnosing molding defects and linking them to root causes
- Knowledge of resin materials (ABS, PC, PP, Nylon, etc.)
- Familiarity with scientific molding, decoupled molding, and/or DOE

• Manage end-to-end electrical project execution for a manufacturing facility, from design review to commissioning.
• Oversee electrical contractors, consultants, and vendors to ensure compliance with project scope, quality, and safety standards.
• Review electrical drawings, specifications, method statements, and shop drawings.
• Plan and monitor project schedules, budgets, and resource allocation.
• Ensure compliance with local authorities, codes, and standards (e.g. Suruhanjaya Tenaga, IEC, MS standards).
• Coordinate with civil, mechanical, process, and EHS teams to ensure seamless project delivery.
• Conduct site inspections, progress meetings, and risk assessments.
• Manage testing, commissioning, and handover documentation.
• Identify and mitigate project risks, technical issues, and delays.
• Prepare regular project status reports for stakeholders.

As a member of the SSD Quality & Reliability Engineering team, you will leverage your expertise in project and program management, risk management, conflict resolution and quality standards & best practices. You will collaborate closely with cross-functional teams and engage with key stakeholders, including Program Management, Customer Management, Marketing, Manufacturing, and Engineering, to ensure the successful execution of quality and reliability initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Represent product quality as the Sustaining Program Manager in core teams, ensuring alignment with quality and reliability goals throughout the product lifecycle.
• Accountable for product quality and reliability when product transitions into sustaining phase. Drive activities to ensure that product quality & reliability expectations are met.
• Lead the resolution of quality-related issues during both New Product Introduction (NPI) and Sustaining phases.
• Communicate quality excursions to executive management and core teams.
• Lead crisis processes, driving closure through risk assessment, containment actions, 8D root cause analysis, CAPA, and lessons learned.
• Collaborate with NPI counterparts to ensure seamless product transition into Sustaining, meeting all product, customer, and regulatory requirements.
• Participate in new product kick-off reviews and Manufacturing Readiness Reviews (MRRs).
• Coordinate with other QAPMs/SMEs to share lessons learned and support continuous process improvement across programs.

Job Summary
1. Role
1.1 Q-Support to PPU in Production Part Approval Process (PPAP) and Preventive Quality Planning (PQP) as part of TTM process.
1.2 Main interface of rBU all supplier quality related issues after SOP (e.g. ECR, 8D, concessions, defect cost reimbursement, and etc).
1.3 First escalation level for the Plant for purchased parts quality issues.
1.4 Support achievement of Cost targets for related Product Group along the entire Product Life Cycle.

2. Job Scope
2.1 Purchasing Quality responsibility and accountability for the responsible Product Group within the rBU along the product life cycle.
2.2 PQP (Preventive Quality Planning) for purchased parts; Operative handling of initial samples / ISIR release.
2.3 Complaint management.
2.4 Blocked stock handling & Concession handling.
2.5 Represent Purchasing in Plant Point-CIP activities.
2.6 Measure supplier Quality Performance: Plant / rBU specific KPIs.
2.7 Operative handling of quality cost reimbursement.
2.8 Trigger escalation of supplier (as input of Q-escalation process).
2.9 Support all the relevant quality projects in rBU project team.
2.10 RPP / Tooling (incl. tooling transfer): Tech. Discussion, measurement harmonization, Process audit, Test & qualification-check, Product Certifications.
 

Test Planning & Execution

• Plan, coordinate, and execute testing activities according to approved test plans and procedures.
• Ensure testing is conducted accurately, consistently, and in compliance with defined standards.
• Monitor test progress and ensure timely completion of testing activities.
• Review test results with Product Quality Engineers and approve test reports in accordance with quality requirements.
• Support root cause analysis and follow up on corrective actions until closure.

Test Lab Management & Operations

• Responsible for overall test laboratory operations including capacity planning and workload balancing.
• Ensure optimal utilization of test equipment, materials, and resources.
• Manage inventory control for testing materials and consumables.

Equipment Maintenance & 7S

• Ensure all testing equipment is properly maintained in good working condition.
• Maintain safe and organized lab environment.

Training & Competency Development

• Ensure all test technicians and workers are properly trained before performing any testing activities.

Knowledge and Exposure

• Data analysis and reliability testing
• Failure analysis and problem-solving methodology
• Good in 7S.

Behavioral Competencies

• Drive achievement and excellence.
• Independent, initiative and proactive.
• Able to work with peers and functional team.
• Able to lead and guide a group of technicians.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Maintain, improve, and develop QA/QC program as defined in the Company’s Quality Policy standard and control plan.
• Developing and implementing quality control systems, policies, procedures, specifications, forms, checklists, reports, etc., for services, incoming material, and factory assembly, testing and shipping.
• Lead on Quality incident 8D. Investigate quality problems by reviewing quality trends, tracking the root cause(s) of the problem(s), coordinating corrective actions, and implanting appropriate adjustments. Resolve inquires to satisfaction in a professional, timely manner, responding verbally and/or in writing.
• Implement preventive actions to reduce and/or prevent quality problems.
• Performs internal audits of the operation process using inspection results and statistical techniques to provide timely, accurate process and product analysis.
• Analysis audit results and determines proper corrective and preventive action.
• Defines and conducts both systematic/methodical and random/arbitrary tests to ensure proper Quality performance of products.
• Collaborating with operations and engineering team to develop and implement controls and improvements.
• Monitoring and analysing quality performance.
• New product capability, capacity set up, upgrade, troubleshooting and automation.
• Handle virtual factory synchronization standardization, harmonize best practice.
• Work with warehouse personnel to maintain incoming material and finish goods storage according to customer requirements with proper traceability.
• Develops and implements strategies to increase process quality performance through statistical methods and IR 4.0.