Customers across all sectors depend on secure, optimised environments that enable end users to achieve their goals and purpose. OCS facilities services provide customers with the assurances they demand and environments that meet end users' needs.
By partnering with OCS, customers benefit from Best Service Excellence, a facilities services standard that focuses on delivering the best outcomes for colleagues, customers and communities. Global best practice and local teams self-deliver a single-service, bundled or total facilities management model that's scalable to the bespoke requirements of each customer and sector.
→ Hard Services → Soft Services → Energy Services → Catering → Facilities Management
Every service in each sector operates with Smart FM solutions that enhance performance and resilience. Insight, AI and automation empower colleagues and customers to do and achieve more.
Our TRUE Values support colleague and customer retention. Trust, Respect, Unity, and Empowerment guide how we operate, interact, make decisions daily, and prioritise what matters most.
We have an ambition to become the best facilities service partner in the industry, guided by our values and driven by our mission to make people and places the best they can be. → If you're seeking a facilities management partner with purpose, please get in touch with our team at ocs.com.
Rating Reviews
Rating is calculated based on
437
reviews and is evolving.
Pros: The team in Newcastle Upon Tyne is genuinely supportive and collaborative. As an Area Support Officer in facilities management, I truly appreciate the strong company culture where colleagues consistently help each other out, which is absolutely vital in our industry. There's a real sense of community and teamwork here, making daily tasks enjoyable. I've also had good opportunities to learn a lot about diverse aspects of support services, enhancing my skills and understanding of operations
Cons: While the culture is great, sometimes the workload can feel overwhelming, especially during busy periods or with unexpected client demands, which is common in support services. Communication from upper management regarding larger company-wide initiatives or changes could be more consistent and transparent. This would help us, as Area Support Officers on the ground, better understand the bigger picture and how our efforts align with overall company goals, improving strategic clarity for the
Advice to Management: Continue fostering the excellent team spirit and investing in local management training to better manage workload fluctuations. Clearer, more frequent updates on company strategy and how our Newcastle support services team contributes would be beneficial for morale and alignment within this large
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Pros: I've had a positive experience as a Software Engineer. The supportive engineering teams and leadership truly foster a collaborative atmosphere. There are solid opportunities for learning new tech and career development. It feels like a stable place to work in the software industry, even as a remote employee.
Cons: The promotion path can sometimes feel a bit slower than expected. Also, during crunch times, the work-life balance gets challenged, which can be tough. We also deal with some older tech, which could be modernized.
Advice to Management: Focus on streamlining the promotion process and investing in modernizing some of the older technology stacks. Better resource planning during peak periods would also help maintain work-life balance.
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Pros: I loved the work-life balance at OCS, especially the remote flexibility. My marketing team was supportive and collaborative, which helped me learn a ton about digital marketing and content strategy. It's a stable company with a pretty good culture and genuine learning opportunities for a Marketing Specialist.
Cons: Promotion paths aren't always super clear, which can be frustrating if you're looking for fast career growth. Also, cross-departmental communication could be better to speed up project approvals.
Advice to Management: Focus on creating clearer career progression frameworks and improving cross-departmental communication channels. Streamlining approval workflows would also significantly boost efficiency for the marketing team.
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What's the dress code like for remote meetings at a large tech company like OCS in a major city?
For remote video calls at OCS, I usually wear business casual, like a nice top or polo shirt. It's a professional environment, so even though we're a big tech firm, people tend to look put-together for virtual meetings.
What kind of reference checks does OCS conduct for their IT roles in the healthcare industry?
OCS typically checks previous supervisors and peers to get a well-rounded view of a candidate's fit for their mid-sized healthcare IT team. They want to ensure a good cultural and technical match before making an offer.
What are the typical steps in the application process for an IT role at a large financial services company like OCS?
My application for a software engineer position at OCS involved an online assessment, a technical phone interview, and then a final in-person panel interview. The entire hiring process for this large company felt thorough but efficient.
When a category manager at a large CPG company like P&G encounters an unexpected supply chain issue, how is it typically escalated?
In my experience at large CPG firms, supply chain problems for category management usually go through a tiered escalation process, starting with the direct manager and then involving cross-functional teams if needed.
What's the panel interview process like for a Senior Software Engineer role at a mid-sized tech company like OCS?
My panel interview at OCS involved discussing technical challenges and team collaboration, giving me a good sense of their engineering culture for roles like Senior Software Engineer.
What's it like working in OCS's planning department in London?
Working in OCS's planning team in London involves developing and executing strategies for large-scale projects, which has been really rewarding for my career growth.
What's the business outlook for a CEO role in the mid-sized tech industry in Austin?
I've seen significant growth in Austin's mid-sized tech scene, creating many CEO opportunities. The demand for experienced leadership in this sector seems very strong.
What's the typical promotion timeline for an entry-level software engineer at a mid-sized tech company in Austin?
After about 18-24 months, I was eligible for promotion from Software Engineer I to II, which is pretty standard in Austin's competitive tech scene. Consistent performance and taking on more complex projects definitely helped speed things along.
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