Total 4,216 Full-time job vacancies

BROAD FUNCTIONS :

• To plan, coordinate and follow-up sputter systems start-up / conversion activities and process documentation.
• To audit sputter parameters and practice periodically, include online SPC and procedure conformance.
• To lead sputter process related issues trouble shooting (common causes), work closely with shift process team in sputter process sustaining, trouble shooting & improvement in order to achieve sputter utilization (down time), yield & quality goal.
• To lead Sputter Process Improvement Projects (SU/STT/Cost/Quality/PPH & others), which include new products/machines/process qualification.
• To lead, supervise and coach/train process tech, include engineering specialist and characterize technicians.

RESPONSIBILITIES :

Regular

• Responsible for sputter process related issues trouble shooting (common causes), work closely with Shift process team in sputter process sustaining, trouble shooting & improvement in order to achieve sputter utilization (down time) & quality goal.
• Responsible to lead, supervise and coach/train process tech, include engineering specialist and characterize technicians. Responsible to train and share PMR/DS sputter process and yield improvement knowledge with the team.
• Responsible for sputter parameters monitoring, include online SPC monitoring and procedure conformance.
• Responsible for sputter machine start-up include process characterize (new products & process changes).
• Responsible for new products/machines/process qualification.
• Responsible for sputter process improvement projects (SU/STT/Cost/Quality/PPH & others).
• Others include FMEA.
• Understand and accept responsibility for performing jobs safely
• Follow safety and health rules

Irregular

• Responsible to assist in sputter yield related issues trouble shooting (common causes). Work closely with Anelva yield team in sputter yield sustaining, trouble shooting & improvement in order to achieve sputter yield goal. This includes 0725 Operation Yield Improvement.
• Other supervisor assigned task
• Improve Media magnetic baseline: ACC% and to enable process stability and repeatability via recipe tuning and optimization. Responsible for new product qualifications.  

Specification of work task or Main Responsibilities and Duties:

Repair Service Engineer with repair shop duties is responsible for diagnosing, repairing, and testing equipment, machinery, or electronics - either directly on-site at machine or in the service room's workshop.

• Very hand on oriented person. Figuring out how to repair/overhaul parts of semiconductor final test machines and afterwards defining procedures how to repair
• Experience in mechanical repair and/or electronics repair is a must
• Diagnose and troubleshoot mechanical and electrical issues in supporting equipment like Work piece carrier, Trax, board, module and other relevant Equipment/Production.
• Identifying the root cause of supporting equipment malfunctions and performing necessary repairs, which may involve disassembling, replacing parts, and reassembling.
• Conducting regular inspections and preventative maintenance to ensure supporting equipment runs smoothly and to identify potential problems.
• Maintaining accurate records of repairs and maintenance activities
• Ensuring all repairs and maintenance activities adhere to safety regulations and procedures
• Recommending improvements to maintenance procedures and equipment to enhance efficiency and reliability
• Support and train Technician in execution of repairing activities.
• Align changes with lead plant engineering
• Electrical buyoff for Equipment (MST-FCM)
• Arrange supplier to perform Automatic shelf System (E.g.: Modular/Kardex) service and maintenance together with spare part team.
• Providing technical assistance to other engineers, technicians, or users of the equipment only assign by Team Lead/Department head.
• Take care of spare parts and consumables which are not ordered under the standard spare part process with automatic reordering once stock limit reached
• Execute any other related duties aligned in Daily Leadership Routine and assigned by Team Leads/Department Head.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

• To conduct testing according to SOP, QA/QC procedures in accordance to ISO/IEC 17025 and meeting turnaround time (TAT).
• To adhere to group HSE safety procedures.
• To establish and review laboratory operating procedures.
• Ensure all quality manual and procedures are appropriately documented and followed.
• Ensuring all results / test reports / certificates are reviewed and issued professionally.
• To review, check and make sure results accuracy of Proficiency Testing Programme or Round Robin prior submitting to the PT organizer.
• Ensure Good Housekeeping and Good Laboratory Practice (GLP) in the laboratory.
• To comply with all Health, Safety and Environmental (HSE) local regulation (Occupational Safety and Health Act 1996, Factory and Machinery Act 1967, Environmental Quality Act 1974).
• To report any hazard / risk, near-miss and incident in Crystal system.
• Ensure that all Operational Integrity Management System (OIMS) requirements are met.

About Us

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

As we expand in Malaysia, we are looking for a Senior Manager, Affiliate Partnerships to lead and scale our affiliate and strategic partnerships program.

The Role

As a Senior Manager, Affiliate Partnerships, you will be responsible for building, managing, and optimizing affiliate and partner ecosystems to drive customer acquisition and revenue growth. You will work closely with marketing, product, and sales teams to develop high-impact partnership strategies.

What You’ll Do

• Develop and execute the affiliate and partnerships strategy for Malaysia
• Identify, onboard, and manage key affiliate partners (publishers, influencers, networks, aggregators)
• Drive performance marketing initiatives through CPA, CPL, and revenue-share models
• Build strong relationships with strategic partners to unlock new growth channels
• Monitor, analyze, and optimize partner performance using data-driven insights
• Collaborate with internal stakeholders (marketing, product, sales) to align partnership initiatives
• Negotiate commercial terms, contracts, and partnership agreements
• Ensure compliance with brand guidelines and regulatory requirements
• Track KPIs and prepare regular performance reports for senior leadership

What We’re Looking For

• 6–10+ years of experience in affiliate marketing, partnerships, or performance marketing
• Proven track record of scaling affiliate programs and delivering measurable growth
• Strong network within affiliate ecosystems (publishers, networks, agencies)
• Experience in fintech, payments, e-commerce, or digital platforms is highly preferred
• Strong analytical mindset with experience using tracking and attribution tools
• Excellent negotiation and stakeholder management skills
• Ability to work in a fast-paced, high-growth environment
• Strong communication skills in English (additional local language is a plus)

Nice to Have

• Experience managing regional or multi-market affiliate programs
• Familiarity with platforms such as Impact, CJ Affiliate, or similar
• Experience working with influencers, content partners, or KOL ecosystems

In this role, you will become part of the Performance Excellence Pillar. The role is intended to work on Quality escape, RCA, KPI, and strategic prediction by analyzing data countries/clusters. You will have the opportunity to lead continuous improvement projects, according to the requirements, and deliver the expected business impacts. You will be working closely with Process Engineers, BAU Leads, Transformation on compliance-related initiatives and local projects.

• Analyze and identify areas for improvement in BAU (Business as Usual) processes and drive convergence of processes and tools
• Identify and implement solutions that translate into standardization and process efficiency while balancing local BAU needs
• Evaluate, develop, and implement policies and procedures, mapping business processes, capturing and sharing best practices between the respective countries and regions
• Facilitate and organize improvement and problem-solving workshops, brainstorming with stream members
• Work with metrics and data to identify improvement opportunities, delivering data-driven analysis and business cases
• Cooperate with Global Enablement, Governance, Process Owners, and Operations leaders to ensure we maintain high-quality deliverables and our delivery standards are met or exceeded.

About the job
The purpose of the Loyalty Communications Specialist role at IKEA is to drive meaningful engagement and build long-term relationships with IKEA Family members by delivering relevant, personalized, and value-driven communications that inspire loyalty, deepen brand love, and contribute to increased visitation, conversion, and customer lifetime value. 

The role will be responsible for supporting the development and execution of member-exclusive campaigns, content, and omnichannel touchpoints, ensuring communications are aligned with the brand tone of voice and business priorities, while leveraging data insights to optimize performance across email, application, digital platforms, and in-store experiences. 

What you will do

• Work with Marketing Team and cross-functional team to build and constantly improve regional loyalty programs, which consist of IKEA Family, Småles, Kids loyalty program and a subscription IKEA Family scheme using data, business insights, and customer feedback to drive traffic, purchases, and engagement.
• Drive member acquisition and engagement through in-store, online, roadshow, and event initiatives to ensure a stable growth of the member base and a healthy number of contactable members for marketing purposes.
• Partner with related stakeholders to implement necessary enhancements to Loyalty and Marketing system and the automation process for targeting and retargeting work.
• Collaborate with the analytics agency, BI teams and Country Marketing Manager for data exchange, enhancement of the reporting dashboard, testing, monitoring results, and providing feedback for different analytics models to increase engagement and purchase propensity.
• Execute campaigns to drive the Loyalty KPIs in conjunction with the Marketing teams, optimize setup in the system to follow the customer lifecycles including onboarding and 1st purchase, stretch spend, drive returned visits, reward and recognition, and early win-back. 
• Monitor, update, and secure the functionality of the CRM system and its integration with various internal and external systems/platforms. 
• In day-to-day work, ensure full compliance with Personal Data Protection Act regulations and Ikano Retail policies with respect to the collection, handling, and storage of members’ data.

Role Purpose

• Liaise with investment managers and auditors for day-to-day operational issues.
• Participate in various system improvement initiatives.
• Prepare or co-ordinate all client financial reporting deliverables and associated reports as required.
• Work with internal teams, such as Client Operations, Investor Operations and Client Integration etc., to ensure all internal and external deliverables are met.

Responsibilities

• Assist in developing and improving financial reporting processes.
• Build and maintain a strong relationship with clients, vendors and audit firms.
• Develop an understanding of the financial and regulatory reporting environment.
• Ensure all processes are performed in accordance with operational procedures and controls and all relevant checklists are completed.
• Keep up to date with and apply applicable regulations and accounting standards.
• Prepare financial statement pro forma, roll forwards, workings and drafts.
• Respond to various stakeholder queries in a comprehensive and timely manner.
• Take on ad-hoc tasks as required.

The Senior Packaging Engineer will lead packaging development and qualification activities for WD's HDD and Flash storage products. This is a technically hands-on and cross-functional leadership role — you will mentor junior engineers, drive complex packaging programs, and interface directly with customers, suppliers, and global engineering teams.

You are expected to operate with high autonomy, make independent technical decisions, and represent the Packaging Engineering function in NPI and sustaining programs.

Key Responsibilities : 
Technical Leadership

• Lead end-to-end packaging design, development, and qualification for complex HDD/Flash programs
• Define packaging architecture and material strategy for new and sustaining products
• Make independent technical decisions on packaging design trade-offs (cost vs. protection vs. sustainability)
• Act as Subject Matter Expert (SME) for packaging within cross-functional teams

Design & Qualification

• Own packaging qualification plans and test execution per ISTA/ASTM standards
• Review and approve packaging specifications, BOMs, and qualification reports
• Lead Engineering Change Orders (ECOs) and deviation requests
• Drive DFM (Design for Manufacturability) and DFA (Design for Assembly) reviews

NPI & Program Management

• Lead packaging workstream for NPI programs from concept to mass production
• Manage packaging milestones and deliverables within program timelines
• Interface with global product teams, customers, and contract manufacturers

Vendor & Supply Chain

• Develop and qualify new packaging suppliers in Malaysia/ASEAN
• Lead supplier performance reviews and cost negotiation
• Drive packaging cost reduction (cost down) initiatives

People & Mentorship

• Mentor and coach junior/mid-level packaging engineers
• Conduct technical reviews and provide guidance on complex issues
• Support team capability building and knowledge sharing

Compliance & Sustainability

• Ensure all packaging meets regulatory requirements (RoHS, REACH, ISTA)
• Champion WD sustainability goals through eco-packaging innovation
• Maintain quality documentation per WD QMS standards

Continuous Improvement

• Lead RCCA for field packaging failures and damage incidents
• Drive Lean/Six Sigma improvement projects within packaging function
• Benchmark industry trends and propose technology upgrades

• Lead all technical reviews; ensure designs are correct, economical, and buildable
• Technical due diligence before tender and award
• Oversight of design submissions and approvals
• Management of engineering risks and change impacts

About ThoughtFull:

ThoughtFull is on a mission to simplify mental health for your personal and professional growth - through every season of life, anytime, anywhere. 

ThoughtFull is a Temasek-backed mental health company that provides full mental healthcare services for corporates clients around the Asian region and beyond. We were the first in Asia to offer clinically validated text-based coaching and the first to partner with insurers, making care more accessible to individuals and businesses. Join us on our mission and be part of our rockstar team! 

Job Description of People Operations Associate: 

Thoughtfull is seeking an HR Operations Associate to support the expansion of our regional teams in Malaysia, Hong Kong, and Singapore. The ideal candidate will possess strong attention to detail and organizational skills, and be able to effectively manage multiple tasks in a fast-paced and growing environment. This role requires a meticulous and reliable individual who is eager to learn and contribute to supporting business growth and scalability. A positive attitude, strong sense of responsibility, and good communication skills are essential. At Thoughtfull, we value our employee relationships and strive to provide the best experience from onboarding to becoming a Thoughtfull alumni.

What you will do:  

• Be the first line of support for employees, acting as a point of contact for HR-related queries such as policies and benefits
• Support the end-to-end employment journey from pre-boarding to offboarding, including maintaining HR systems, organizing employee records, and assisting with HR reporting
• Provide day-to-day HR support and guidance to employees, ensuring adherence to HR policies, procedures, and local labor regulations
• Support the KL site lead in fostering a positive and engaging work environment for the KL team
• Assist in the implementation and rollout of people programs and initiatives
• Collaborate cross-functionally with Ops, Finance, and other departments to support people-related processes and projects

• 2–5 years of experience in an HR or People Operations role, preferably in a fast-paced and growing environment; exposure to improving or supporting operational processes is a plus
• Language: Fluent in English and Chinese to support global stakeholders.
• Strong organizational and coordination skills, with the ability to manage multiple tasks and priorities effectively
• Proactive and reliable, with the ability to take initiative and follow through on tasks and improvements
• Adaptable to change, with respect for different work styles, and able to handle confidential and sensitive information with discretion
• Prior experience in a fast-growing startup or scale-up environment in the APAC region is a plus

Basic Salary Range: MYR4,000 - MYR6,400

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

• Lead end-to-end project management from design development through to construction and handover. 
• Manage client relationships and act as the primary point of contact for project reporting and updates. 
• Ensure compliance with heritage and regulatory requirements throughout the project lifecycle. 
• Oversee coordination of architects, engineers, heritage consultants, contractors, and suppliers. 
• Monitor project cost, schedule, and risk, implementing mitigation strategies as required. 
• Ensure sustainability objectives and environmental impact goals are integrated and achieved. 
• Facilitate regular stakeholder meetings, design workshops, and site inspections.
• Prepare and present detailed project reports to senior leadership and client representatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

Key Responsibilities

• Develop, implement, and monitor cleanroom environmental surveys, to verify compliance and support area buy-off.                             
• Develop and execute contamination sampling plans for cleanroom environmental, equipment, tools, and process samples to ensure cleanliness and prevent yield-impacting defects.                            
• Perform routine and event-based environmental and equipment sampling to support operational readiness and cleanroom classification.                                
• Manage handling and qualification of cleanroom indirect materials by setting cleanliness criteria, performing inspections, and approving materials for use.                                   
• Define cleanroom protocols, including gowning, behavior, and contamination prevention practices, and provide training to ensure compliance.                                   
• Define and coordinate with laboratories implement test plans, analyse cleanliness data, investigation deviations, and recommending mitigation actions for product & process cleanliness compliance.    
• Collaborate with cross-functional teams in production, facilities, quality, and engineering to support contamination control strategies and maintain acceptable cleanliness levels.

We are seeking a highly skilled and innovative Senior Engineer to join our technical team in developing, sustaining and optimizing new and existing products within a dynamic, high-volume manufacturing environment. In this role, you will drive the development and implementation of advanced test engineering strategies for our cutting-edge storage products, ensuring efficiency, quality, and scalability from NPI to HVM.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Act as the primary technical owner for product performance in both NPI and High Volume Manufacturing.

• Optimize Test Strategies: Design and execute efficient test plans, test time, yield, and quality to meet factory financial goals. Identify cost-effective testing methods through troubleshooting, validation, and continuous improvement.
• Lead and Collaborate on Engineering Solutions: Lead and implement innovative engineering solutions while collaborating with cross-functional teams to ensure project success under competitive timeline.
• Champion Innovation and Cost Efficiency: Collaboratively integrate advanced testing technologies, research, and adopt cost-saving solutions like Test Time Reduction (TTR) and new test platforms, driving CAPEX reduction. Continuously improve test programs and test infrastructure to enhance product quality and reliability.
• Inhouse Tester (SHRACKU) Ownership: Lead the development, integration, and maintenance of inhouse test platform (SHRACKU), focusing on Linux-based control, network IP, and USB protocol validation to ensure test stability and scalability in HVM.
• Technical Expertise and Support: Provide leadership and execute technical support in electrical failure analysis (EFA), exploring new test method/EFA technique to address RMAs, production, reliability, and DPPM improvement. Analyze test results and deliver reports to stakeholders with actionable insights for improvement.
• Technical Communication and Documentation: Develop and deliver clear, concise technical reports and documentation, including EFA, work instructions, test equipment guidelines, test reports, and specifications.
• NPI Support: Lead NPI projects, ensuring smooth transfer of test technology from NPI to HVM. Developing test solution to ensure product performance meets competitive goals.
• Knowledge Sharing and Mentorship: Mentor junior engineers, promote best practices, and facilitate knowledge transfer through technical training.

The Senior Business Planner is responsible for managing end to end supply and demand planning while driving on time delivery (OTD), revenue plan attainment, and days of inventory (DOI) targets.

Key Responsibilities

• Manage forecast and shipment to meet revenue plan
• Work order release and expedite to ensure right loading pattern and keeping to the targeted DOI level without impacting commit to customer
• Responsible for customer OTD and CRD
• Capacity knowledge for assembly and test to better manage wip to meet ship plan
• Manage inventory level, work towards meeting DOI target
• Coordination with inter-departments to resolve planning/shipment related issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Plans, schedules, coordinates and/or monitors final delivery of assigned products through the complete production cycle.
• Works from published loading forecast and production readiness to establish production schedules, loading plans within capacity requirements.
• Responsible for production planning and fulfillment, including the required changes to loading plans up to managing daily shipments according to backlog in a timely fashion.
• Daily monitoring of WIP performance to ensure WO close on timely manner to meet shipment needs.
• Daily clearance/ update of past due work order to ensure overall MRP is driven correctly.
• Working with and drive cross functional teams to accomplish KPI e.g. build plan execution, OTD, inventory management, cycle time performance and MLT.
• Responsible to work with cross functional teams on ECO/ Quality/ Rework excursions.
• Responsible for daily/ weekly/ monthly/ quarterly reporting for KPI areas.
• Initiate & Drive improved Business or system process(es) to close gaps for continuous improvements.

• Manage multi-disciplinary construction project schedules including design, engineering, construction, Commissioning and integration of contractor’s schedule
• Partner with key stakeholders including facility owners and global supply management and site construction contractors, etc to look for pull in opportunities
• Work directly with the schedulers from the various general contractors & design build teams to evaluate and monitor schedule risks using Earned Value Method (S curve) Schedule Risk Analysis (SRA) or other industry widely accepted approach
• Define and analyze Project critical paths across all schedules and project stages and be able to produce reports, KPI metrics, float trends, lookahead reports, etc.
• Facilitate interactive planning and schedule review sessions with the project team as well as key stakeholders to walk through the critical path, showcase the critical activities and work with team to mitigate schedule delays
• Identify critical milestones from overall schedule
• Validate Contractor approaches/schedule's logic, duration and activities while measuring and reporting of progress against schedule including analysis of project documents to identify potential project impacts
• Consolidate progress reports for management review including preparation of appropriate project schedule indicators.
• Establish, implement and adhere to Schedule Change Control process including review and agreement of impact of project and scope changes to ensure control is incorporated in the overall project schedule and progress measurement system.
• Accumulate and access historical data for use in maintaining realistic future planning and forecasting.

Key Responsibilities:

Manage and Lead shift worker to meet manufacturing KPIs. Assisting the Production Manager in managing and executing production operations. Lead a group of Sr Technician and operators to ensure that production lines run without any problems, with zero operation execution failure, minimize unplan downtime, products are manufactured to a required quality standard and adheres to customer/safety/industry-related regulations.

Job Summary:

Supervisor with a job function  plays a leadership role managing from Test and bagging area, ensuring efficient manpower, meeting performance, mentoring junior technicians, and working closely with Supporting team engineers to optimize production and process improvements.

Leadership & Supervision:

• Lead  a group of shift coordinators to ensure smooth daily operations.
• Lead the team in ensuring process KPIV/KPOV, Quality and Safety KPI’s are in control
• Prepare and review pass-down reports for the incoming shift.
• Act as a backup for Operation Manager when needed.
• Mentor and train all level Technicians level and new hires.
• Conduct Daily Production Meeting and report out on daily basis.
• Assist in executing Management programs/events relates to manufacturing operator/technicians.

Production & Process Optimization:

• Monitor machine utilization and performance to meet output expectations.
• Familiar and utilize the Spotfire, DDA, Factory Look, Statistical tools in the daily jobs.
• Execute On Hold if any quality issue triggered.
• Work with engineers to qualify new products and processes.
• Support product conversion activity and process evaluations.
• Able to manage to clear over-WIP inventory.
• Work together with Test Engineers if facing any issue related to test operation.
• Escalate ahead to relevant PIC and management on any issues foresee.
• Make sure all shift staffs are comply to all the rules, regulation and adhere to SOP during work hours.

Technical & Quality Assurance:

• Perform MESA transactions, including yield loss, WIP maintenance and tracking.
• Ensure full compliance with IMS/RBA standards and set an example for all employees.
• Lead line audits and 7S housekeeping enforcement.
• Identify and implement process improvements in collaboration with engineers.

Additional Responsibilities:

• Participate in engineering improvement projects and provide technical insights.
• Participate in engineering discussions on FMEA, 8D, and SPC.
• Support cross-functional areas and take on multiple activites responsibilities.
• Assist in preparing and submitting qualification samples and data reports.

• Lead the technical solution of ME connected solution projects set up in PgP1/MOE1.
• Develop digital solutions using different platforms (low code platforms, data visualization software, web application development framework and so on) flexibly according to specific situations.
• Provide guidance/coaching/training to the key user and process owner in term of software/hardware/data architecture, workflow and related technological know-how.
• Work closely with ME global connected solution provider to translate the technical requirements, CI architecture, software algorithm and related configuration for smooth implementation at PgP1.
• Work closely with process owners to identify opportunities for leveraging company data.
• Support the key user as next level escalation after 1st level troubleshooting of ME connected solution projects unsuccessful.
• Troubleshooting and improve PgP1/MOE1 self-developed application.
• Any other related duties assigned by immediate superior from time to time.

Job description

Cultivating solid relationships with clients through the provision of exceptional after-sales service.
Creating a positive onboarding experience for new clients.
Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
Provide training and overall guidance to enable clients to fully utilize product features and benefits.
Foster strategic client relationship for Non-FI customers & deliver against financial KPI, for customer retention and cross selling of company’s products and services
Regularly communicate with clients to provide updates and gather feedback. And provide regular feedback to management regarding customer comments and feedback on our products and services.
Address client concerns and provide timely solutions.
Handle daily incoming and outgoing customer calls and email.
Keep detailed records of customer interactions and transactions, including inquiries, complaints, comments, and actions taken.
Ensure compliance with all company policies, procedures, and standards.
Perform and achieve assigned KPIs.
Contribute to team efforts by accomplishing related results as needed.

At Cariflex, we specialize in developing, manufacturing and markets specialty polymers and its latex that bring remarkable value and improve lives worldwide. We are on the lookout for a Chemistry Laboratory Technician to support and collaborate with Scientists and and researchers to support ongoing projects. He / She is precise, compliant to given instructions and able to adhere to safety protocols.

• Perform laboratory tests to produce reliable and precise data for scientific investigations.

• Prepare laboratory samples/specimens for testing and conduct prescribed experiments accurately.
• Operate and maintain laboratory equipment and instruments.
• Maintain accurate records of experiments, observations, and results.
• Ensure compliance with laboratory safety procedures and regulatory guidelines.
• Assist in the development of new testing methods and protocols.
• Order and maintain inventory of laboratory supplies and chemicals.
• Collaborate with scientists and researchers to support ongoing studies.

• SPM/STPM Science Stream or Diploma in Science preferably Chemistry
• Ability to speak Bahasa Malaysia and English
• Meticulous, discipline and observant

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Set up and troubleshoot major downtime issues for test equipment, including Testcell, Tester, Bagger, VDCS, and Conveyor systems.

· Troubleshoot and resolve Testcell yield issues to maintain product quality and throughput.

· Conduct investigations for quality incidents related to test equipment and support root cause analysis and corrective actions.

· Perform product conversions on test equipment to support various production requirements.

· Monitor key process input variables (KPIVs) using tools such as the KPOV database, OEE tracking, Maintenance Logs, and the Digital Preventive Maintenance system.

· Drive and support equipment upgrade and continuous improvement projects to enhance performance and efficiency.

· Act as an upskilling trainer for test equipment, providing technical training and guidance to team members.

· Perform equipment checklists in accordance with standard operating procedures.

· Assist engineers with daily tasks and contribute to special projects as required.

· Ensure compliance with ISO standards and documentation practices.

· Adhere strictly to all safety rules and cleanroom protocols.