Total 127 Others/Any job vacancies in Setia Alam

Responsibilities:

• Handling Invoicing (CN, DN, Contra & SOA)
• Maintain accurate customer account information
• Prepare and analyze accounts receivable reports, such as aging reports
• Monitor Bank and Customer accounts for timely payments
• Monthly Stock balance report (Paper & Plate)
• Delivery record (Job Order)
• Monthly Inventory storage checking
• Handling waste paper, metal and plate
• Daily backup Accounting System

Requirements:

• Language: Mandarin, English and Bahasa Malaysia
• Relevant Experience: Finance/Accounting
• Possess a diploma or at least SPM level
• Familiar with SQL accounting software
• Able to work with minimum supervision
• Ability to work in a fast-paced environment
• Ability to work under pressure
• Ability to meet tight deadlines
• Own transportation

Reference:

• Contact Person: Ms Kelly
• Tel No.: 03-5192 9800
• Fax No.: 03-5192 9819
• Email Address: kelly@turboprint.com.my
• Address: Percetakan Turbo (M) Sdn Bhd

No. 2, Jalan Teluk Pulai 26/10, Seksyen 26,

Hicom Industrial Estate,

40400 Shah Alam, Selangor.

Perks & Benefits

• Paid training and development
• Medical
• EPF
• Sosco
• EIS

Job Description :

We are an engineering company that specializes in hydraulics that is based in Shah Alam. Established in 1991, we have over the year’s accumulated experience and skill via our affiliation with international and local companies.

We have a new product that needs to be brought to market. We are searching for Sales & Marketing personnel to join our team.

Responsibilities :

• Visit and engage with existing and new customers to maintain strong business relationships and to develop long-term business partnerships
• Execute sales plan in line with company objectives and strategies
• Ability to develop long-term business partnerships and expand client portfolio
• Learn the products and services offered, to achieve targets for the sales department
• Collect customer feedback and market insights
• Maintain sales records and reports
• Able to work independently with minimum supervision

Requirements :

• Strong communication and interpersonal skills
• Friendly, confident and engaging personality
• Fluency in English, Bahasa Malaysia, and Mandarin (preferred due to client interactions)
• Willingness to travel
• Certificate, Diploma or equivalent
• Basic CRM software, Excel 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Personal development opportunities

Job Description :

We are an engineering company that specializes in hydraulics that is based in Shah Alam. Established in 1991, we have over the year’s accumulated experience and skill via our affiliation with international and local companies.

We have a new product that needs to be brought to market. We are searching for Sales & Marketing personnel to join our team.

Responsibilities :

• Visit and engage with existing and new customers to maintain strong business relationships and to develop long-term business partnerships
• Execute sales plan in line with company objectives and strategies
• Ability to develop long-term business partnerships and expand client portfolio
• Learn the products and services offered, to achieve targets for the sales department
• Collect customer feedback and market insights
• Maintain sales records and reports
• Able to work independently with minimum supervision

Requirements :

• Strong communication and interpersonal skills
• Friendly, confident and engaging personality
• Fluency in English, Bahasa Malaysia, and Mandarin (preferred due to client interactions)
• Willingness to travel
• Certificate, Diploma or equivalent
• Basic CRM software, Excel 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Personal development opportunities

Rentokil Initial:

We are looking for a motivated, dynamic Service Planner, also known as Admin & Customer Service (6 months Contract) to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

In this role you will be responsible for:

• Plan and check service schedules via in-house system
• Manage and train service staff in order to improve the service quality
• Make sure team members provide quality and timely services as per scheduled
• Carry out regular quality assurance checks on completed services by spending 20% of available Supervision time on quality assurance checks
• Perform quarterly field attachment with team members
• Prepare and present weekly report on team members’ review

A. Service

• To maintain accurate records of all service vehicles in the branch in relation to:

a. Renewal of road tax

b. Maintenance service due

c. Repair costs

d. Fuel usage

e. Driver logs

• To manage & control the Branch’s fleet of service vehicles in a cost effective manner, and without compromising on safety.
• Ensure all new businesses are completed within 10 working days from the date of service agreement/job confirmation.
• Ensure each service team is route-ridden once every 2 months.

B. Stocks

• To present the service capital expenditure request each month, to the Branch Manager for his attention and further action.

C. Administration

• Ensure that all required returns and reports to the head office are prepared accurately and dispatched promptly.
• To conduct a formal meeting Quarterly with Technicians.
• To provide the Service Manager with status reports on a monthly basis covering:

a. State of Service

b. Customer Issues

c. Supervisor’s issues

d. Other issues

D. Staff Recruitment, Welfare & Development

• Recruit (subject to prior approval from AOM) new Service Technicians.
• Induct, train and manage service staff effectively.
• Maintain a high level of morale amongst your staff.
• Ensure that staff have a full understanding of the Company’s objective and policies.

E. Quality Assurance & Training

• Ensure a high level of competence in the required skills amongst service staff by providing continuing training and practical assistance & guidance in the field.
• Develop good customer relationships through being knowledgeable about your work, and taking ownership of service problems.
• Ensure that all customer complaints are attended to within 24 hours.
• Ensure that Service Supervisors duties are audited monthly.
• Ensure that each Service Technician is audited at least once every 2 months.

F. Health & Safety

• To ensure that all chemicals are handled, store and applied with due regard to the safety standards laid down within the Company, and that staff are never exposed to untoward risks in the course of their work.
• To ensure that all service vehicles are roadworthy & safe through a monthly inspection.
• To constantly project, by personal example, Good & Safe Working Practices within the Branch.

G. OTHER DUTIES

• Maintain friendly and co-operation relations with the sales team providing sales lead, and other useful feedback from the customer.
• Support the sales team in achieving the sales targets for the branch.
• To constantly improve his/her knowledge of pest management by private study, membership of associations and attendance at courses, and also by the study of technical literature provided by the Company, and through practical experience in the field.

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in managing staffs
• Possess good interpersonal, communication and people skills
• Mature and able to manage a team of 10 members
• Positive, result oriented, has good drive and initiative
• Computer skill is essential
• Willing to travel to client places
• Keen to take Goods Delivery License (GDL) if shortlisted
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or hold a relevant resident status
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent planning, management and supervisory skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication.
• Commercially focused acumen

1. Sales order processing and maintenance including debit note, credit note and credit returns without errors.
2. Monitor and regular follow up on outstanding open orders.
3. Down payment and shipping invoices creation (Excel/SAP)
4. Liaise with LOG/Warehouse/Purchasing to ensure on time delivery to customers.
5. Coordinate with LOG/Warehouse for delivery of customers’ orders.
6. Provide pro-active information to customers and sales regarding delivery status of customers’ orders, especially orders which are delayed from plant.
7. Update and upload invoice to selected customers’ web portal ie: TNB.
8. Upload returned signed delivery notes from customer into SAP.
9. Packing Lists preparation for project pending for deliveries
10. Update SOM tracking sheet with information of order confirmation from supplier, ETA DCMY and ETD customers.
11. Regular update of customer requested date in SAP sales order.
12. Ensure on time delivery to customer based on request date.
13. Additional tasks to support SOM department assigned by Manager.

Rentokil Initial is one of the largest business services company with more than 68,500 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

Are you a problem-solver with a passion for people?

We are looking for a motivated and dynamic Customer Relations Executive, you are the voice of Rentokil Initial. You won’t just be answering phones; you’ll be building relationships, ensuring our customers receive world-class pest control and hygiene solutions, and supporting our field teams to deliver excellence.

In this role you will be responsible for:

Work with Customer Relations Manager and team to:

• Manage inquiries from customers through website, email and telephone
• Responsible for customer satisfaction survey programme by making outbound calls to existing Rentokil Initial Customers
• Data entry - key in lead and enquiry details into Rentokil Initial’s customer management system
• Prepare monitoring reports (daily, weekly & monthly) on outbound calls with success rate analysis, customer feedback, with short commentary
• Adhere to standard procedures for enquiries/ leads/ CVC handling
• Adhere to standard script for enquiries/ leads/ CVC handling
• Support in customer loyalty and world class programme

Specific areas of responsibilities:

• Manage web enquiries that are submitted through Rentokil Initial official websites or toll free lines featured in websites
• Handle enquiries or sales leads for Rentokil Initial businesses
• Handle complaints or issues raised by customers or callers through web feedback form, toll free, email or fax
• Perform satisfaction follow up call to re-gain customer’s confident
• Make outbound calls to existing customers to gain feedback on Rentokil Initial services
• Support in customer loyalty and world class programme
• Key in sales leads/enquiries into iCABS Contact Management Module and inform the ‘person in charge’ to follow up and close the ticket
• Follow up with Customer Development Personnel on prospect status
• Prepare weekly and monthly calls, customer feedback and outbound call reports

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in customer care / telemarketing environment
• Customer oriented and KPI results driven
• Possess initiative and the ability to work independently with minimum supervision
• Good communication skills and has the ability to communicate fluently on the phone
• Call center experience is an added advantage
• Good planning and organisational skills with attention to details.
• Ability to priorities tasks with effective time management
• Autonomous and thrive on challenges
• Normal working hours
• Permanent employment

Highly Desirable:

• Excellent customer service via phone & negotiation skills
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Good sense of humour and passionate about work and takes pride in what he/she does.

• Perform basic laboratory test as per accordance with approved test methods or procedures.
• Assisting Chemist / Microbiologist in carrying out laboratory testing, method development and compliance with QA/QC requirement.
• Ensure Good Housekeeping and Good Laboratory Practice (GLP) in the laboratory.
• Ensure the sample preparation equipment are used and maintained in proper way.
• Adhere to group HSE safety procedures.
• Make sure all relevant raw data or test information to be correctly and accurately recorded in the provided raw data sheet or manual log book.
• To comply with all Health, Safety and Environment (HSE) local regulation (Occupational Safety and Health Act 1996, Factory and Machinery Act 1967, Environmental Quality Act 1974).
• To perform any other task as assigned by his/her superior.
• To report any hazard/risk, near-miss and incident in Crystal system.
• Ensure that all Operational Integrity Management System (OIMS) requirements are met.

Dalam peranan ini, anda akan bertanggungjawab untuk:

• Melakukan servis berkaitan dengan Hygiene seperti penukaran alas kaki pelbagai saiz, menambah dan mengantikan tisu tandas, sabun basuh tangan, hand sanitizer, toilet sanitizer, pewangi udara dan sebagainya di premis-premis pelanggan kami.
• Mencari peluang untuk menambah pendapatan sampingan dengan mempromosikan perkhidmatan Syarikat dengan sebaik mungkin di bawah bimbingan Penyelia.
• Memberi sokongan kepada Penyelia dan pasukan dalam pelaksanaan tugas.
• Membina dan mengekalkan hubungan yang baik dengan pelanggan-pelanggan.
• Memberi laporan yang betul dan tepat pada masanya apabila diarahkan oleh Penyelia.
• Menyerahkan wang kutipan servis (jika ada) dengan kadar yang segera atau dalam masa dua (2) hari.
• Hadir dan melibatkan diri di dalam perjumpaan/taklimat/mesyuarat mingguan/bulanan yang diadakan oleh pengurusan cawangan anda.
• Tugas-tugas lain yang berkaitan dengan pekerjaan yang mungkin diberikan kepada anda dari semasa ke semasa.

SEMUA JANTINA DARI PELBAGAI BANGSA ADALAH DIGALAKKAN UNTUK MEMOHON JAWATAN INI

Calon yang ideal memiliki:

• Kelayakan pelajaran minimum tahap SPM dan harus dikemukakan semasa menghadiri temuduga.
• Warganegara Malaysia, berumur antara 21 hingga 35 tahun (36 tahun & keatas akan dipertimbangkan jika mempunyai pengalaman kerja di industri Hygiene/Pest Control.
• Mempunyai lesen B2, D & GDL yang sah/ dalam proses mengambil lesen GDL.
• Minat melakukan kerja servis dan kerja luar (outdoor).
• Menetap di kawasan berdekatan.
• Pengambilan pekerja asing bergantung kepada kelulusan pihak berkuasa tempatan dan tertakluk pada permohonan visa mereka sendiri.

Sangat Diingini Jika Anda:

• Mempunyai sifat ingin belajar. Pengalaman tidak diperlukan kerana latihan insentif akan disediakan.
• Berdisiplin dan mampu mematuhi semua polisi dan dasar Syarikat.
• Berupaya untuk berbahasa Melayu dan juga memahami bahasa Inggeris mudah (penulisan dan percakapan).
• Boleh menggunakan telefon pintar dan celik IT/teknologi.

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

​

Key Responsibilities​

• Provide great customer experience.​
• Fold, hang, display, and merchandise garments to maximize selling opportunities.​
• Actively process, stock and replenish garments on the sales floor and in the stock room.​
• Open, unpack, and label merchandise with security tags.​
• Support customer purchases and returns in the register.​

• Lead and/or support lead auditor on RBS audit schemes (e.g. RBA, SMETA, WRAP, etc)
• Making relevant decisions concerning the audit process 
• Ensure effective delivery of audits in line with RBS Global Procedures and any Scheme requirements or client SOPs
• Meet agreed turnaround times for reporting and other deliverables
• Respond to client enquiries on technical matters
• Present a professional image in all dealings with clients and auditees
• Promote the SGS approach and services at seminars and through presentations and articles
• Provide technical input to back office and sales teams as required
• Technical review of reports from other auditors
• Active development of relationships through existing networks and contacts. Remain up-to-date with current thinking and client expectations in this field; establish and maintain a network of stakeholders including NGOs, industry bodies and related contacts; attend public and client-led conferences; read news related to their topic of interest
• Ensure full compliance with the Company’s Code of Integrity & Professional Conduct and Impartiality Policy and encourage others do so
• Cooperate fully with any investigations in relation to Quality issues or Integrity where required
• At all times, adopt a safe behaviour by exercising due regard for their own health and safety and that of colleagues and clients, in line with the Company’s policies and procedures
• Witness other auditors for effectiveness of auditing to ensure that competence is maintained
• Maintain and develop own skills and knowledge both technologically and in the field of management system and standards as part of continuous professional development (CPD) where appropriate
• To provide commercial referrals to Sales and Marketing department and assist in the company business budget achievement
• Perform any other responsibilities as assigned by his / her manager

Dalam peranan ini, anda akan bertanggungjawab untuk:

• Melakukan servis berkaitan dengan Hygiene seperti penukaran alas kaki pelbagai saiz, menambah dan mengantikan tisu tandas, sabun basuh tangan, hand sanitizer, toilet sanitizer, pewangi udara dan sebagainya di premis-premis pelanggan kami.
• Mencari peluang untuk menambah pendapatan sampingan dengan mempromosikan perkhidmatan Syarikat dengan sebaik mungkin di bawah bimbingan Penyelia.
• Memberi sokongan kepada Penyelia dan pasukan dalam pelaksanaan tugas.
• Membina dan mengekalkan hubungan yang baik dengan pelanggan-pelanggan.
• Memberi laporan yang betul dan tepat pada masanya apabila diarahkan oleh Penyelia.
• Menyerahkan wang kutipan servis (jika ada) dengan kadar yang segera atau dalam masa dua (2) hari.
• Hadir dan melibatkan diri di dalam perjumpaan/taklimat/mesyuarat mingguan/bulanan yang diadakan oleh pengurusan cawangan anda.
• Tugas-tugas lain yang berkaitan dengan pekerjaan yang mungkin diberikan kepada anda dari semasa ke semasa.

SEMUA JANTINA DARI PELBAGAI BANGSA ADALAH DIGALAKKAN UNTUK MEMOHON JAWATAN INI

Calon yang ideal memiliki:

• Kelayakan pelajaran minimum tahap SPM dan harus dikemukakan semasa menghadiri temuduga.
• Warganegara Malaysia, berumur antara 21 hingga 35 tahun (36 tahun & keatas akan dipertimbangkan jika mempunyai pengalaman kerja di industri Hygiene/Pest Control.
• Mempunyai lesen B2, D & GDL yang sah/ dalam proses mengambil lesen GDL.
• Minat melakukan kerja servis dan kerja luar (outdoor).
• Menetap di kawasan berdekatan.
• Pengambilan pekerja asing bergantung kepada kelulusan pihak berkuasa tempatan dan tertakluk pada permohonan visa mereka sendiri.

Sangat Diingini Jika Anda:

• Mempunyai sifat ingin belajar. Pengalaman tidak diperlukan kerana latihan insentif akan disediakan.
• Berdisiplin dan mampu mematuhi semua polisi dan dasar Syarikat.
• Berupaya untuk berbahasa Melayu dan juga memahami bahasa Inggeris mudah (penulisan dan percakapan).
• Boleh menggunakan telefon pintar dan celik IT/teknologi.

• To conduct testing according to SOP, QA/QC procedures in accordance to ISO/IEC 17025 and meeting turnaround time (TAT).
• To adhere to group HSE safety procedures.
• To establish and review laboratory operating procedures.
• Ensure all quality manual and procedures are appropriately documented and followed.
• Ensuring all results / test reports / certificates are reviewed and issued professionally.
• To review, check and make sure results accuracy of Proficiency Testing Programme or Round Robin prior submitting to the PT organizer.
• Ensure Good Housekeeping and Good Laboratory Practice (GLP) in the laboratory.
• To comply with all Health, Safety and Environmental (HSE) local regulation (Occupational Safety and Health Act 1996, Factory and Machinery Act 1967, Environmental Quality Act 1974).
• To report any hazard / risk, near-miss and incident in Crystal system.
• Ensure that all Operational Integrity Management System (OIMS) requirements are met.

We are looking for a motivated, dynamic Assistant Finance Business Partner (PH) & Project (MY) to join our team. Your new role would be reporting to the Senior Business Finance Manager and the Key Business Partner of Philippines and Malaysia Business.

In this role you will be responsible for:

Philippines

• Participate in business partnering with commercial and operations
• Support budget, rolling forecast preparation and monthly variance analysis for both Profit & Loss and Balance sheet
• Lead and coordinate the month-end closing process by establishing clear timelines and functional requirements
• Develop and leverage the different sources of data and provide a series of analysis and dashboard reporting
• Check source data to verify completeness and enhance accuracy
• Undertake and support various ad-hoc projects as directed

Malaysia

• Review of staff claims and streamlining of processes, where necessary
• Project manage E-invoicing monthly submission and ad-hoc troubleshooting
• Undertake and support various ad-hoc projects as directed

The ideal candidate will possess:

• Degree/ Diploma in Finance/ Accountancy or its equivalent.
• At Least 3-5 years of relevant working experience in Financial Analysis and Business Partnering.
• Willing to travel internationally up to 10%.

Highly Desirable:

• Advanced users of spreadsheet and presentation tools, particularly Google sheets, Microsoft Excel and Microsoft PowerPoint.
• Good analytical skills and able to present analysis in rationally while “speaking the audience’s language”.
• Independent, self-starter, self-motivated, result oriented as well as customer oriented.
• Ability to multi-task, work under pressure, and meet deadlines.
• Strong business and commercial acumen.

Main Purposes of the role:

The role will be part of a team responsible for ensuring that day to day network operations run smoothly across the regions. This will include monitoring the environment and responding to incidents and problems as they arise and performing preventative maintenance where necessary.

Day to day activities will include responding to requests to perform changes and maintenance to the network in line with global standards.

Adherence to ITIL process and procedures alongside global standards is essential.

• The role will work closely with other regional and global resources. The role will also incorporate project and design work as overflow from the Network specialist team.
  
  In this role you will be responsible for:
• As required, it produces outline system designs and specifications, and overall architectures, topologies, configuration databases and design documentation of networks and networking technology within the organisation. Specifies user/system interfaces, including validation and error correction procedures, processing rules, access, security and audit controls. Assesses associated risks, and specifies recovery routines and contingency procedures. Translates logical designs into physical designs.
• Monitors service delivery performance metrics and liaises with managers and customers to ensure that service level agreements are not breached without the stakeholders being given the opportunity of planning for a deterioration in service.
• Carries out agreed operational procedures, including network configuration, installation and maintenance. Uses network management tools to collect and report on network load and performance statistics. Contributes to the implementation of maintenance and installation work. Uses standard procedures and tools to carry out defined system backups, restoring data where necessary. Identifies operational problems and contributes to their resolution.
• Identifies and resolves complex network problems following agreed procedures. Uses network management software and tools to collect agreed performance statistics. Carries out agreed network maintenance tasks.
• Provides technical expertise to enable the correct application of operational procedures. Uses network management tools to determine network load and performance statistics. Contributes to the planning and implementation of maintenance and installation work. Implements agreed network changes and maintenance routines. Identifies operational problems and contributes to their resolution, checking that they are managed in accordance with agreed standards and procedures. Provides reports and proposals for improvement to specialists, users and managers.
• Uses network management tools to produce management information on capacity and utilisation and investigate issues where necessary.
• Carries out routine audits and checks to ensure adherence to policies and procedures. Facilitates the implementation of mandatory electrical safety testing.
• Acts as the routine contact point between organisation and supplier. Collects and reports on supplier performance data.
• Reviews capacity, performance, availability and other operational metrics and takes appropriate action to ensure corrective and proactive maintenance of storage and backup systems to support the requirement to protect business information.
• Creates reports and proposals for improvement and contributes to the planning and implementation of new installations and scheduled maintenance and changes within the system.
• Prepares and maintains operational procedures and provides technical expertise and appropriate information to the management.
• Take an active part in the ownership of the service that we deliver

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in IT computing environment
• 2- 4 years minimum experience working in an IT Network or similar IT operations support role at an advance level

Experience:

• Has good understanding of technologies used within the organisation
• Extensive experience of Cisco Routing and Switching, Cisco ASA, Aruba Switching & Wireless, Stingray traffic manager, VPN, DHCP, Aerohive WAP’s and Velocloud SD-WAN
• Experience of technologies wider than networks, Microsoft Server technologies, Linux, specifically around Proxy Servers, DHCP, DNS
• The ability to work across technology silos to resolve issues independently

Knowledge & Skills:

• Works under broad direction. Work is often self-initiated. Is fully accountable for meeting allocated technical and/or project/supervisory objectives. Establishes milestones and has a significant role in the delegation of responsibilities.
• Influences organisation, customers, suppliers, partners and peers on the contribution of own specialism.
• Builds appropriate and effective business relationships.
• Makes decisions which impact the success of assigned projects i.e. results, deadlines and budget. Has significant influence over the allocation and management of resources appropriate to given assignments.
• Performs an extensive range and variety of complex technical and/or professional work activities. Undertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contexts. Understands the relationship between own specialism and wider customer/organisational requirements.
• Has in-depth commercial and technical expertise, often in a variety of environments.
• Demonstrates an understanding of current developments in the application of Information Systems and is able to assimilate and interpret advice from specialists - technical or otherwise.
• Has some knowledge of IT standards and codes of conduct.
• Planning and organisation - Determining a course of action by breaking it down into smaller steps and by planning and resourcing each of these, making allowance for potential problems.
• Decision making - Making decisions at the appropriate time, taking into account the needs of the situation, priorities, constraints and the availability of necessary information.
• Initiative - Being proactive, taking action and anticipating opportunities.
• Communication - interact with other members of IT and the business through multiple methods of communication.
• Ownership - Must be able to demonstrate the ability to own a problem or incident and instill confidence that problems will be resolved in a timely manner.
• Improvisation - Dealing effectively with unexpected situations, taking advantage of opportunities and overcoming problems.
• Commercial orientation - Keeping commercial aspects continually in mind when taking actions or making decisions.
• Customer focus - Understanding the needs of the internal or external customer and keeping them in mind when taking actions or making decisions.
• Influence, persuasion and personal impact - The ability of an individual to convey a level of confidence and professionalism, positively influencing and persuading others to take a specific course of action when there is no direct line of command or control.
• Interaction with people - Establishing relationships and maintaining contacts with people from a variety of backgrounds. Effective and sensitive communicator in different societies and cultures.
• Teamwork - Working cooperatively (rather than competitively) with others to achieve a common goal

Rentokil Initial is a global leader in Pest Control and Hygiene services, operating across 90 countries with 68,500 colleagues in Europe, the Americas, Asia & MENAT, Pacific and Africa. We provide services around the world that Protect People, Enhance Lives and Preserve our Planet.

Are you passionate about delivering best in class customer experiences? We have an exciting opportunity for a Customer Experience Lead to join our Regional Asia Team.

Reporting to the Asia Sales & Marketing Director, you will play a key role as an independent, inquisitive intelligence operative who extracts actionable customer insights through high-impact verbal interaction, replacing traditional, low-yield survey methods. Based in our Malaysia office, you will specifically reach out to customers across Hong Kong, Macau and Singapore.

This is a great role for someone with an inquisitive nature, a good listener with customer first mindset and have great sense of humour who can build rapport quickly and diffuse tension.

What You’ll Be Doing:

• Call Customers for Feedback: Call people who have stopped using our services or turned down a quote to find out the real reason why.
• Get the "Real" Story: Move past simple "tick-box" answers to get the honest, sometimes "brutal" truth that customers usually don't share.
• Be a Great Listener: Let customers talk for as long as they need—sometimes over 30 minutes—without rushing them.
• Take Fast Notes: Type quickly while the customer is talking so you don't miss any "golden nuggets" of information.
• Report Problems Fast: If a customer has an urgent issue, make sure the right person in the company knows about it immediately so they can fix it.
• Keep it Private: Make sure customers feel safe to speak openly by promising that their names won't be used in the wrong way.

What We’re Looking For:

We are seeking for a Bachelor’s degree holder, who have experience in:

• Customer-Facing Background: Proven track record in roles requiring direct, high-stakes customer interaction.
• Independent Operative: Experience in roles where they are perceived as neutral or separate from day-to-day operations to maximize contact honesty.
• Linguistic Versatility: Fluency in English, Malay, and Cantonese is essential.

The ideal candidate must have:

• High EQ & Active Listening: Must possess a natural gift for getting people to talk and the empathy to listen without "an axe to grind".
• Operational Agility: Ability to manage fluid call volumes—ranging from 10 to 100+ daily interactions—while allowing high-value conversations to exceed 30 minutes if necessary.
• Fast-Paced Documentation: Exceptional typing speed and note-taking abilities to ensure no intelligence is lost during the "flow" of conversation.
• Ownership Mentality: A willingness to take full accountability for issues raised during calls until they are resolved.

We are seeking an experienced Accountants to join our Finance team in Shah Alam, Malaysia. In this pivotal role, you will be mainly responsible for providing comprehensive tax advisory support to the business and finance functions whilst ensuring full compliance with Malaysian tax regulations, statutory governance and accounting standards. The successful candidate will demonstrate strong analytical capabilities, meticulous attention to detail, and a commitment to maintaining the highest standards of tax accuracy, regulatory compliance, and financial reporting.

• Advise the finance function and business teams on tax matters, including new tax updates, regulatory developments, and their implications for the organization
• Ensure all tax processes comply with current Malaysia tax requirements, including direct, indirect tax and e-invoicing requirements
• Compile, prepare, and file tax computations and corporate tax returns for both direct and indirect taxes, ensuring accuracy and timely submission to relevant Malaysian tax authorities
• Analyse financial data and tax positions to support management decision-making and strategic tax planning
• Identify and explore tax incentive opportunities and advantages available to the company, providing recommendations to maximise tax efficiency
• Maintain and reconcile tax-related accounts and records, investigating and resolving discrepancies
• Liaise with external parties, including tax consultants and government agencies on tax compliance matters
• Assist in liaising with the Company Secretary and handle statutory matters to ensure compliance with corporate governance requirements and regulatory obligations
• Handle Malaysian Financial Reporting Standards (MFRS) requirements, including the compilation and calculation of MFRS 16 lease accounting, ensuring accurate financial statement presentation
• Utilise accounting software and tax systems to record, process, and report tax transactions and financial data accurately
• Assist in the preparation of tax audit documentation and support external auditors during tax audit engagements
• Supervise junior accounting staff and provide guidance on tax procedures, accounting standards, and best practices
• Contribute to the continuous improvement of tax processes, financial controls, and internal procedures
• Any other duties that may arise from time to time which may fall under the parameters of this role, to which the incumbent has the necessary skills and competencies.

The LEAD program is an accelerated growth career program that takes two years on average and emphasizes your experience in leadership and career development. The program has a comprehensive framework, depending on your chosen field, that covers on-the-job training through sub-functional and cross-functional rotations, stretch assignments and learning and training. 

When you embark on your journey with us, you will participate in two-week onboarding programs to learn about the company and all important areas of the organization. You will also be guided by various managers at different stages of the program and coached by a mentor who is usually a leader of the organization.

Upon successful completion of the program, you will be assessed on your overall performance and, if performing well, will be offered a job placement. You will also be paired with a program associate who will serve as a buddy to provide mutual support throughout the journey.

ABOUT YOUR ROLE:

As LEAD Associate, Operations, you will:

• Begin with rotations through core Operations sub-functions, including Engineering, Production, and Process.

• Following the initial Operations rotations, you will have the opportunity to rotate into cross-functional areas such as Supply Chain, Marketing, or Sales. This provides a holistic view, equipping you with business knowledge essential for excelling in Operations.

• Each rotation will vary in length, typically lasting between 2 to 8 months, depending on the scope of the assigned projects and tasks.

• In each rotation, a dedicated manager, in addition to your line manager, will be assigned to provide direct guidance.

• A senior mentor, often a member of the leadership team, will be assigned to support your career development and help you navigate the organization.

• Develop technical, functional, and leadership skills within Operations.

WHAT WE OFFER AFTER THE PROGRAM:

The LEAD program is designed exclusively to develop future leaders who will drive Avery Dennison's business and market growth at all levels. Exceptional performance during the initial 6-month review period and before program completion could lead to an accelerated permanent position, equivalent to 3–4 years of professional experience.

Rentokil Initial:

We are looking for a motivated, dynamic Service Planner, also known as Admin & Customer Service (6 months Contract) to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

PRIMARY RESPONSIBILITES

• Drives financial performance, profitability, and strategic decision-making by analyzing data, managing budgets, and forecasting. Act as a strategic partner, optimizing costs and working with cross-functional teams to align operational activities with company goals. Key responsibilities include variance analysis, financial reporting, managing the commercial and financial aspects multiple business unit and internal control and risk management.

SPECIFIC RESPONSIBILITES

• Financial Planning & Analysis (FP&A): Develop, manage, and monitor annual budgets, forecasts, and long-term financial plans.
• Performance Tracking: Analyze monthly, quarterly, and annual financial results, investigating variances between actuals, prior year and forecasts.
• Business Partnership: Report analyses of business processes and findings on major financial issues that may impact the organisation's performance to senior management and provide actionable financial insights to senior leadership and operational teams to drive profitability and decision-making.
• Cost & Operational Optimization: Evaluate and improve cost structures, margins, and operational efficiencies.
• Reporting & Compliance: Oversee business reporting, ensure business compliance with legal requirements, and maintain internal control systems related to business.
• Strategic Analysis: Conduct commercial and market analysis to identify growth opportunities, new product development, or marketing initiatives.
• Internal Control: Implement and maintain good internal controls, and acting as INTERNAL CONTROL CHMAPION of the country

Clinigen is a globally recognized specialty pharmaceutical services organization with a strong commitment to enhancing patient access to essential medicines. We are seeking a motivated and proactive Unlicensed Intern to support daily operations.

The intern will assist with administrative tasks, project coordination and general team support while learning industry best practices.

Key Responsibilities:

• Provide administrative and operational support to the operations team.
• Assist in preparing documents, reports, presentations, and data entry.
• Conduct basic research and compile information to support ongoing initiatives.
• Maintain accurate records, files, and trackers as assigned.
• Support in process improvements and contribute ideas for better team efficiency.
• Ensure filing and documentation is up-to-date and is compliant with standard processes and formats
• Participate in meetings as needed
• Liaise with management and staff to ensure projects are conducted efficiently
• Communicate with staff & management using proper channels
• Master computer skills and required software programs

• Perform other ad hoc tasks as required by the supervisor.

• Diploma / Tertiary qualifications in Business or Logistics Management or any relevant fields
• Exceptional communication skills, both written and
• Exposure to supply chain operations
• Strong time management skills, with the ability to prioritize and re-prioritize work accordingly
• Excellent attention to detail
• Competent computing skills, specifically utilizing emails and databases
• Service orientated, team-focused approach to work  

Primary Responsibilities

• Provide timely human resources services to the internal clients across the APAC countries under the Regional Shared Services Centre, which include liaising with different countries HR Business Partners to ensure services meet required standards and liaison with third party suppliers to ensure the service delivery is in meeting the requirements and expectations of the service centre.

• Focus of the Specialist:

  • Compensation & Benefits (including Payroll, Fringe Benefits Administration & Reward Administration)

  • Human Resources Information System – HRIS (including HR Sharepoint and HR Teamsites / Intranet, Social Media – Viva Engage & local statutory board portal support).

  • HR Policy, Procedures & Process Flow (including Legal & Standard Compliance, Global/Regional Reporting, Documentation & Archive Practise)

Specific Responsibilities

• Provide timely and effective services in various functions / areas of the HR Service Centre in meeting the Service Level Agreement (SLAs) and the stakeholders’ concern, particularly on Payroll and Benefits matters.

• Performs the day-to-day HR service centre processing, including Payroll, Compensation & Benefits, Employee Welfare, HRIS, as well as liaison with different stakeholders in APAC countries.

• Act as the Payroll Champion to ensure the accurate and effective system configuration in line with the short-term and long-term plans of the APAC countries, as well as compliance to the country-specific legal requirements and IT governance standards:

  • Review, design, test and implement HRIS related solutions (such as Dayforce/Ascender HRIS, Technosoft HRIS, SmartRecruiter, HR dashboard, etc) to drive HR operational effectiveness.

  • Maintain and review existing systems and recommend improvements / standardization / upgrading. Review HRIS data to ensure quality and relevance of its solutions/programs to stakeholders.

  • Diagnose and troubleshoot issues relating to software packages, hardware issues, security, password problems, etc., as part of supporting stakeholders' day-to-day IT queries/requests.

  • Develop training materials and educate employees on the usage of existing / new / updated systems to equip employees with the necessary knowledge to operate such systems.

  • Work closely with external IT vendors/consultants on system upgrade/improvement initiatives to facilitate smooth running of such initiatives.

• Manage the ongoing day-to-day HRIS and data integration between various system platforms (such as Workday, Dayforce/Ascender HRIS, SmartRecruiter, BOSS, etc.) to ensure the smooth running of HR operational activities.

• Develop the expertise to access data, report from all platforms, and consolidate data into meaningful reports and presentations.

• Provide comprehensive analytical and reporting support to identify opportunities to impact operational results, make changes to processes, and support strategic initiatives.

• Managing the administration support, including HRIS administration, payroll processing, letters and contracts preparation.

• Act as the Compensation & Reward Champion to support the design and implementation of the compensation and benefit programs to meet the different countries’ objectives for internal equity and external market competitiveness:

  • Provide support on the design, review and recommend system solutions that could deliver effective compensation strategy for APAC countries.

  • Conduct competitive market analysis of total C&B practices through participation in relevant compensation surveys across APAC countries.

  • Provide analysis based on the internal data about the organization's current employee population and future HR needs along with external market data for countries HR Business Partner to develop reward budgets and forecasts.

  • Design, analyse, evaluate and grading of jobs leading to maintenance of the Company’s job structure and levelling.  Also collaborate with countries stakeholders to ensure proper leveling within the organization’s job framework; perform job audits.

  • Provide guide to stakeholders on HR applications usage, as well as provide support to internal stakeholders.

  • Partner with countries HR Business Partner and business stakeholders to facilitate the compensation for new hires, promotions, transfers, and other compensation actions;

• Ensure compensation programs are consistently administered in compliance with internal policies, historical practices, and applicable federal, state, and local statutory requirements in the APAC countries.

• Facilitate and support C&B annual activities including the annual salary review and bonus plan.

• Ensure the daily activities in the HR service centre are comply to the standard work procedures and related legal requirements.

• Continuous strike for “zero error” target in achieving the “Centre of Excellence” in HR deliveries.

• Maintain a high performance culture within the service centre.

• Analyse variances in operations and initiate cost reduction as appropriate.

• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.

• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Primary Responsibilities

• Provide timely human resources services to the internal clients across the APAC countries under the Regional Shared Services Centre, which include liaising with different countries HR Business Partners to ensure services meet required standards and liaison with third party suppliers to ensure the service delivery is in meeting the requirements and expectations of the service centre.

• Focus of the Specialist:

  • Employee Welfare (including Employee ID Administration, Employee Mobility Administration and Expatriate Administration)

  • Human Resources Information System – HRIS (including HR Sharepoint and HR Teamsites / Intranet, Social Media – Viva Engage & local statutory board portal support).

  • Talent Management (including Hire-to-Retire process administration).

Specific Responsibilities

• Provide timely and effective services in various functions / areas of the HR Service Centre in meeting the Service Level Agreement (SLAs) and the stakeholders’ concern, particularly on Payroll and Benefits matters.

• Performs the day-to-day HR service centre processing, including Payroll, Compensation & Benefits, Employee Welfare, HRIS, as well as liaison with different stakeholders in APAC countries.

• Act as the Employee Lifecycle Champion to ensure the accurate and effective delivery of HR solutions in line with the governed policies of the APAC countries, as well as compliance to the country-specific legal requirements:

  • Partner with countries HR Business Partner and business stakeholders to facilitate the pre-onboarding of the new hires, promotions, transfers, and other compensation actions

  • Troubleshoot gap and delays of the HR transactions & resolve with a long-term efficient solutions.

  • Develop training materials and educate employees on the usage of existing / new / updated systems to equip employees with the necessary knowledge to deal with APAC HR Shared Services.

  • Handling the employees’ request, inquiries and complaints, at the first call resolution where possible.

• Perform the ongoing day-to-day HRIS and data update / upkeep between various system platforms (such as Workday, Dayforce/Ascender HRIS, SmartRecruiter, BOSS, etc.) to ensure the smooth running of HR operational activities.

• Handle & coordinate new employees’ pre-onboarding process to ensure the timely onboarding of the talent across APAC countries.

• Provide support on data, report from all platforms, and consolidate data into meaningful reports and presentations.

• Provide comprehensive analytical and reporting support to identify opportunities to impact operational results, make changes to processes, and support strategic initiatives.

• Serves as point of contact for Managers and Employees to answer HR Systems, and Self Service questions and resolve issues. Follows up in a timely and efficient manner to ensure line manager questions and issues are resolved and routed appropriately.

• Managing the administration support, including HRIS administration, payroll processing, letters and contracts preparation.

• Facilitate and support C&B annual activities including the annual salary review and bonus plan.

• Ensure the daily activities in the HR service centre are comply to the standard work procedures and related legal requirements.

• Continuous strike for “zero error” target in achieving the “Centre of Excellence” in HR deliveries.

• Maintain a high performance culture within the service centre.

• Analyse variances in operations and initiate cost reduction as appropriate.

• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.

• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

• Conduct daily EHS walkthroughs and report unsafe acts or conditions.
• Ensure immediate correction of non-compliances and proper PPE use.
• Assist in managing and verifying PTW for high-risk activities.
• Conduct toolbox talks and pre-task briefings; maintain attendance records.
• Supervise high-risk activities (lifting, excavation, electrical, etc.).
• Act as safety spotter during hazardous operations.
• Respond to incidents, preserve scenes, and assist in investigations.
• Monitor waste disposal and environmental controls (dust, noise, runoff).
• Check bunding and spill control for fuel/chemical storage.
• Spot-check contractor EHS documents and provide inductions.
• Maintain EHS logs, permit registers, and observation records.
• Prepare daily/weekly reports and track corrective actions.