Total 41 Senior Executive level Digital Marketing / Ecommerce job vacancies

主要職責

• 準確、及時地編制和簽發採購訂單（PO）。
• 監控庫存水平，並與內部團隊協調採購需求。
• 追蹤訂單並確保供應商按時交貨。
• 處理供應商發票、貸項通知單 (CN)，並進行供應商對帳單核對。
• 監控並核實退款安排，確保準確追蹤和索賠。
• 妥善保存採購和成本記錄文件。
• 與財務團隊密切溝通付款、成本計算和調整事宜。
• 解決與交貨、價格差異或供應商索賠相關的問題。

職位要求

• 商業、供應鏈、會計、金融或相關領域的文憑或學位。
• 2-3 年採購、成本會計或財務相關工作經驗。
• 具備處理供應商發票、貸項通知單 (CN)、退款和對帳的經驗。
• 具備較強的分析與運算能力，注重細節。
• 良好的談判和溝通技巧。
• 精通微軟Excel和ERP/會計系統。
• 能夠獨立工作並按時完成任務。
• 責任心強，積極主動，有良好的團隊合作精神。

福利待遇

• 個人休假
• 附近公共交通
• 中心位置
• 醫療保險（私人醫院保險卡）
• 醫療索賠
• 開放文化
• 戰略位置輕軌（陳秀蓮站）

Job Description:

The Marketing Executive is responsible for handling export and import operations, coordinating shipping & logistics, ensuring trade compliance and supporting daily business operations. This role is crucial in ensuring smooth marketing functions and key liaison between customers, freight forwarders, shipping lines , internal departments and relevant authorities with various tasks across departments.

Key Responsibilities:

• Handle end to end export & import Documentation
• Handle Export & Import shipments and trade inquires.
• Communicate with overseas customers on shipment schedule and status.
• Coordinate with production, warehouse & finance to ensure shipment on time.
• Provide general support to senior staff and assist in administrative tasks as needed.

Requirements :

• Preferably 2 years experiences in export & import international business environment
• Excellent communication skills, both written and verbal.
• Fluent in English and Mandarin
• Proficient in MS OFFICE ( Excel & Word or Power Point )
• Detail oriented, organised and able to manage multiple shipments or tasks.
• Able to work independently and under tight timelines.
• Fresh Graduates are encourage to apply.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職位描述：

行銷主管負責處理進出口業務，協調運輸和物流，確保貿易合規，並支援日常業務運作。該職位至關重要，能夠確保行銷工作的順利開展，並作為客戶、貨運代理、船公司、內部部門和相關機構之間的關鍵聯絡人，負責跨部門的各項工作。

主要職責：

• 處理端對端導出和導入文檔
• 處理進出口貨物運輸和貿易詢價。
• 與海外客戶溝通出貨計畫和狀態。
• 與生產、倉庫和財務部門協調，確保按時發貨。
• 為高級職員提供一般性支持，並根據需要協助處理行政事務。

要求 ：

• 最好有兩年進出口國際商業環境經驗
• 優秀的溝通能力，包括書面和口頭表達能力。
• 精通英語和普通話
• 精通微軟辦公室軟體（Excel 和 Word 或 PowerPoint）
• 注重細節，做事有條理，能夠管理多個貨運或任務。
• 能夠獨立工作，並能在緊迫的時間內完成任務。
• 歡迎應屆畢業生申請。

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

職責：

• 準備並開立發票、送貨單和收據
• 協助收款並更新付款記錄
• 妥善保存會計文件
• 協助進行簡單的資料輸入和基本會計記錄。
• 負責與客戶溝通帳單和付款事宜。
• 執行一般行政任務（文件歸檔、資料輸入、文件整理）
• 支援日常辦公室運營
• 處理電話、電子郵件和基本客戶諮詢
• 與內部團隊和外部各方協調
• 協助完成任何臨時分配的任務。

要求：

• 最低學歷要求為SPM/會計、工商管理或相關領域的文憑
• 3年工作經驗（歡迎應屆畢業生申請）
• 具備基本的開票/會計知識者優先考慮
• 精通微軟辦公室軟體（尤其是Excel）
• 責任心強，做事有條理，能夠準時完成任務。
• 能夠承受壓力並獨立工作。
• 良好的溝通能力

福利待遇

• 佣金和獎金
• 附近公共交通
• 中心位置
• 醫療保險（私人醫院保險卡）
• 醫療索賠
• 開放文化
• 戰略位置輕軌（陳秀蓮站）

Tanggungjawab:

• Menyediakan dan mengeluarkan invois, pesanan penghantaran dan resit
• Membantu dalam kutipan pembayaran dan mengemas kini rekod pembayaran
• Mengekalkan pemfailan dokumen perakaunan yang betul
• Membantu dalam kemasukan data mudah dan rekod perakaunan asas
• Berhubung dengan pelanggan mengenai perkara berkaitan pengebilan dan pembayaran
• Melaksanakan tugas pentadbiran am (pemfailan, kemasukan data, dokumentasi)
• Menyokong operasi pejabat harian
• Mengendalikan panggilan telefon, emel dan pertanyaan asas pelanggan
• Menyelaras dengan pasukan dalaman dan pihak luar
• Membantu dalam sebarang tugas ad-hoc yang diberikan

Keperluan:

• Minimum SPM/Diploma dalam bidang Perakaunan, Pentadbiran Perniagaan atau bidang berkaitan
• 3 tahun pengalaman bekerja (graduan baru dialu-alukan untuk memohon)
• Pengetahuan asas tentang invois/perakaunan adalah satu kelebihan
• Mahir dalam Microsoft Office (terutamanya Excel)
• Bertanggungjawab, teratur, dan mampu memenuhi tarikh akhir
• Mampu bekerja di bawah tekanan dan berdikari
• Kemahiran komunikasi yang baik

Faedah & Kebaikan

• Komisen dan bonus
• Pengangkutan awam berdekatan
• Lokasi pusat
• Insurans Perubatan (Kad Insurans Hospital Swasta)
• Tuntutan Perubatan
• Budaya terbuka
• Lokasi strategik LRT (Stesen Chan Sow Lin)

• As a Business Development Executive, your duty and responsibility shall include but not limited to the following;
• Supporting Marketing Manager and sales team to source and negotiate of new outlets, fairs, and other chances.
• Supporting Marketing Manager to complete agreed activities and follow up for required documents, submission, and payment.
• Coordinating with malls, suppliers, partner organizations, contractors, and other professionals to complete and deliver projects within time.
• Liaise with internal and external teams to ensure that tasks are completed, and programmes are delivered on time.
• Sourcing of new promotion ideas or price adjustment suggestion and follow up the timeline with internal teams.
• Generating of new promotion ideas or price adjustment suggestion and follow up the timeline with internal teams.
• Working with the sales team to develop targeted sales strategies.
• Develop and improve upon existing marketing strategies.
• Help organize and implement market research to produce relevant marketing information.
• Analyze current sales movement and suggest the improved strategies.
• Help produce report and related marketing materials and literature.
• Help with marketing plans, advertising, direct marketing, and campaigns.
• Visit outlets to analyze retails situation, gathering sales info and feedback then bring back to HQ to share and give the suggestions.
• Prepare KPI Outlet Management report to analysis the service and environment by outlet.
• Collect and compile outlets Key Performance Indicators (KPI) data from each department to update to all.
• Prepare the festival fair (CNY, Mid-Autumn Festival, etc).
• Compile fair info, cost, space, result for future usage and analysis.
• Generate Fair Location to inform internal team needed information such as location, period and setup time.
• Coordinate with sales team and internal team to make sure equipment and merchandise for fairs are delivered on time.
• Develop new marketing initiatives such as social media, event, or crossover collaborations to strengthen engagement with target audience.
• Monitor market trends, analysis consumer markets activities to identify opportunities.
• Help produce reports and related marketing materials and literature.
• To assist other team members in department to complete jobs together.

Experience Required: Minimum 3 Years

Job Requirements:

• Minimum 3 years of proven experience in business development, sales, or marketing.
• Possess a Diploma in Business Management or equivalent qualification.
• Strong communication, negotiation, and interpersonal skills.
• Ability to identify new business opportunities and build client relationships.
• Target-driven with strong presentation and closing skills.
• Able and willing to travel when necessary for client meetings, networking, or business expansion.
• Self-motivated, proactive, and able to work independently as well as in a team.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Paid training and development
• Medical claim up

• As a Business Development Executive, your duty and responsibility shall include but not limited to the following;
• Supporting Marketing Manager and sales team to source and negotiate of new outlets, fairs, and other chances.
• Supporting Marketing Manager to complete agreed activities and follow up for required documents, submission, and payment.
• Coordinating with malls, suppliers, partner organizations, contractors, and other professionals to complete and deliver projects within time.
• Liaise with internal and external teams to ensure that tasks are completed, and programmes are delivered on time.
• Sourcing of new promotion ideas or price adjustment suggestion and follow up the timeline with internal teams.
• Generating of new promotion ideas or price adjustment suggestion and follow up the timeline with internal teams.
• Working with the sales team to develop targeted sales strategies.
• Develop and improve upon existing marketing strategies.
• Help organize and implement market research to produce relevant marketing information.
• Analyze current sales movement and suggest the improved strategies.
• Help produce report and related marketing materials and literature.
• Help with marketing plans, advertising, direct marketing, and campaigns.
• Visit outlets to analyze retails situation, gathering sales info and feedback then bring back to HQ to share and give the suggestions.
• Prepare KPI Outlet Management report to analysis the service and environment by outlet.
• Collect and compile outlets Key Performance Indicators (KPI) data from each department to update to all.
• Prepare the festival fair (CNY, Mid-Autumn Festival, etc).
• Compile fair info, cost, space, result for future usage and analysis.
• Generate Fair Location to inform internal team needed information such as location, period and setup time.
• Coordinate with sales team and internal team to make sure equipment and merchandise for fairs are delivered on time.
• Develop new marketing initiatives such as social media, event, or crossover collaborations to strengthen engagement with target audience.
• Monitor market trends, analysis consumer markets activities to identify opportunities.
• Help produce reports and related marketing materials and literature.
• To assist other team members in department to complete jobs together.

Experience Required: Minimum 3 Years

Job Requirements:

• Minimum 3 years of proven experience in business development, sales, or marketing.
• Possess a Diploma in Business Management or equivalent qualification.
• Strong communication, negotiation, and interpersonal skills.
• Ability to identify new business opportunities and build client relationships.
• Target-driven with strong presentation and closing skills.
• Able and willing to travel when necessary for client meetings, networking, or business expansion.
• Self-motivated, proactive, and able to work independently as well as in a team.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Paid training and development
• Medical claim up

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• To plan, coordinate and follow-up sputter systems start-up / conversion activities and process documentation.
• To audit sputter parameters and practice periodically, include online SPC and procedure conformance.
• To lead sputter process related issues trouble shooting (common causes), work closely with shift process team in sputter process sustaining, trouble shooting & improvement in order to achieve sputter utilization (down time), yield & quality goal.
• To lead Sputter Process Improvement Projects (SU/STT/Cost/Quality/PPH & others), which include new products/machines/process qualification.
• To lead, supervise and coach/train process tech, include engineering specialist and characterize technicians.
• Responsible for sputter process related issues trouble shooting (common causes), work closely with Shift process team in sputter process sustaining, trouble shooting & improvement in order to achieve sputter utilization (down time) & quality goal.
• Responsible to lead, supervise and coach/train process tech, include engineering specialist and characterize technicians. Responsible to train and share PMR/DS sputter process and yield improvement knowledge with the team.
• Responsible for sputter parameters monitoring, include online SPC monitoring and procedure conformance.
• Responsible for sputter machine start-up include process characterize (new products & process changes).
• Responsible for new products/machines/process qualification.
• Responsible for sputter process improvement projects (SU/STT/Cost/Quality/PPH & others).

Others include FMEA.

• Understand and accept responsibility for performing jobs safely
• Follow safety and health rules
• Responsible to assist in sputter yield related issues trouble shooting (common causes).
• Work closely with Anelva yield team in sputter yield sustaining, trouble shooting & improvement in order
• to achieve sputter yield goal. This includes 0725 Operation Yield Improvement.
• Other supervisor assigned task
• Improve Media magnetic baseline: ACC% and to enable process stability and repeatability via recipe tuning and optimization.
• Responsible for new product qualifications.  

A.     Principal Duties and Tasks

• Achieve the annual budgeted sales turnover and profitability for the region.
• Drive sales growth through hardware shops, trading houses, and distribution partners in Sarawak.
• Expand product penetration by identifying new distributors and strengthening relationships with existing ones.
• The implementation of regional sales and marketing objectives for the customer groups, jointly with the EM teams and Head of Distribution. 
• Execute sales activities aligned with regional targets and company objectives.
• Effectively respond to regional market conditions & customer requirements.
• Work effectively together with other team members to ensure maintenance and development of customer relationships which cross geographical boundaries.
• Record daily activities in a timely fashion within the company Salesforce database.

1. Planning

• Support the Retail Manager in preparing sales forecasts and monthly reports.
• Track sales performance against budget and highlight gaps with actionable recommendations.
• Ensure accurate and timely reporting of distributor sales activities.
   

1. Marketing and Sales

• Assist in implementing marketing campaigns and product launches through distributors.
• Coordinate promotional activities, trade shows and customer engagement events in Sarawak
• Provide feedback to marketing teams on campaign effectiveness and customer response.

ABOUT US

Teleport's on a mission to move things across Southeast Asia and beyond - faster, cheaper, and better than anyone else - to give big and small businesses access to affordable and reliable cross-border delivery, as fast as next-day.

Storytelling is a strategic function as we scale. It's how we build belief in what we do as an integrated eCommerce logistics specialist, but we don't act or sound like a traditional, dusty logistics company. We move fast, we speak like actual humans, and we aggressively avoid boring corporate jargon.

SUMMARY OF THE ROLE 

We are looking for a Senior Executive, Content Marketing Specialist to be the dedicated storyteller and the social-first voice of the Network Pod.

The global logistics market is highly volatile, driven by uncontrollable macro factors. Even so, our narrative is our anchor. Your job is to position Teleport’s network as the agile, reliable solution for airlines, ecommerce marketplaces and forwarders. You will not operate as a "service desk" taking content briefs; you will act as a proactive growth partner to the Product Marketer and commercial teams, ensuring your content maps directly to the B2B customer journey and captures the attention of busy freight forwarders and airline executives on platforms like LinkedIn.

Most importantly, you need two distinct storytelling gears:

1. Turning 'Something' into 'Something Matters': Taking a routine operational update or milestones and making the market care about it.
2. Turning 'Nothing' into 'Something': Keeping the narrative alive and engaging even when there is no "hard news" to share.

Note: This is a full-time, on-site role based in our headquarters in Kuala Lumpur, Malaysia (hybrid arrangement).

A DAY IN THE LIFE 

As a Senior Executive, Content Marketing Specialist, you are the daily execution engine for the Network Pod's narrative. Your day-to-day will focus on:

• Making the Mundane Meaningful: Transforming technical or standard update into compelling stories that position Teleport as a thought leader in logistics infrastructure and regional connectivity.
• Sales Enablement Translation: Taking the high-level social narratives you build and turning them into practical, bottom-of-funnel assets like 1-pagers and email sequences for the Commercial team to use in the field.
• Keeping the Narrative Alive: When there are no product launches or route expansions, you know how to build a narrative out of thin air. You will turn industry trends or a quick 5-minute chat with a BD Lead into a week's worth of engaging social content.
• The Social & DIY Creative Engine: Writing scroll-stopping LinkedIn content for our brand and executive pages. You don’t just write, you execute. You’ll script fast-paced videos and jump right into Canva or CapCut—either knocking out quick-turn edits yourself or prepping the script and brief for our video producers to finalise.
• The Repurpose Master (70% Repurpose / 30% New): You don't always need to reinvent the wheel. You will mine our archives of past footage, pitch decks, and technical operational updates, slicing them into multiple bite-sized social assets to maximise content lifespan.

WHAT WE'RE LOOKING FOR

• 2–4 years of proven experience in social media management, B2B content creation, or digital copywriting.
• Social-First Mindset: If you can write a great press release but struggle to write a 3-sentence LinkedIn hook, this role isn't for you. You must deeply understand social platform dynamics and what makes B2B buyers stop scrolling.
• Hands-on Content Chops: You know how to write a script with a strong visual hook, and you aren't afraid to independently cut a short-form video in CapCut or design a carousel in Canva to get a quick-turn story live.
• The "Remix" Muscle: You are resourceful. You know how to take one core message and turn it into an IG Carousel, a LinkedIn poll, a video script, and a newsletter snippet.
• Flawless Execution: Strong English proficiency with eagle-eyed attention to detail.
• Bonus: 
• Previous experience in aviation, freight forwarding, logistics, or e-commerce
• Experience working within a fast-paced content marketing or social media team

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

ABOUT US

Teleport's on a mission to move things across Southeast Asia and beyond - faster, cheaper, and better than anyone else - to give big and small businesses access to affordable and reliable cross-border delivery, as fast as next-day.

Storytelling is a strategic function as we scale. It's how we build belief in what we do as an integrated eCommerce logistics specialist.

SUMMARY

We are adding a Senior Content Marketer to the regional marketing team to drive Teleport's macro narrative. Your focus will be on high-stakes content for the investment community and senior-level executives as we scale toward our next major business milestones.

You will not operate as a "service desk" taking content briefs; you will act as a proactive thought and strategy partner to the Product Marketer, Communications, Finance, and our C-level leadership. They will bring the high-level business strategy and financial data. Your job is to ensure that your understanding of the business strategy and data  translates into a compelling narrative that captures the attention of investors, partners, and the market across platforms like LinkedIn and email, in a manner that serves the company’s business objectives.

Most importantly, you need two distinct storytelling gears:

1. Turning 'Something' into 'Something that Matters': Taking a dense financial milestone or an operational update and convert it into stories that the market actually care about.
2. Turning 'Nothing' into 'Something': ‘Always-on’ stories – Keeping the company narrative alive, confident, and engaging even when there is no "hard news" or immediate milestone to share.

Note: This is a full-time, on-site role based in our headquarters in Kuala Lumpur, Malaysia.

A DAY IN THE LIFE 

Every day is different, but you will act as the creative bridge between high-level strategy and modern content execution. Your time will go toward:

• The Strategy Partner: Working hand-in-hand with the Product Marketer, Finance, and Communications to turn dense internal updates into a clear, credible narrative that resonates across the investment community and decision-making executive audiences.
• Connecting the dots: Adapting quickly between contexts. You will craft everything from high-level pitch decks and corporate memos to LinkedIn thought-leadership posts and email marketing campaigns.
• Thought Leadership Content: Translating the strategic vision of our C-Suite and leadership into compelling, market-facing content that sounds human and authoritative.
• Video & Visual Execution: You don't just write text. You will draft sharp video scripts for our production team, and you aren't afraid to do basic editing or assembling of visuals/videos (using CapCut or Canva) for quick turnaround, social-first stories.
• Cross-Functional Alignment: You collaborate tightly with commercial, ops, and finance to understand the business and gather raw insights, in turn to discover and shape stories from the ground up.

WHAT WE'RE LOOKING FOR

• Minimum 4–5 years of proven experience in B2B content, corporate communications, journalism, or tech storytelling.
• The Narrative Builder: You are skilled at connecting the dots. You can take a complex brief from a Product Marketer, CFO, or Head of Communications and translate it into clear, engaging content with strong structure and tone control.
• Executive Presence: Experience working with senior internal and external stakeholders, handling sensitive information gracefully, and building trust through your expert content curation and framing.
• An Eye for Modern Content: You have strong content marketing fundamentals across digital channels. You also have a strong pulse on current and incoming trends on digital channels, while bringing a strong eye for design (ability to guide visual direction) and know how to write a script with a solid, yet relevant visual hook.
• Flawless English Proficiency: At this level of storytelling, precision in language matters.
• Bonus: Exposure to logistics, eCommerce, or founder-led storytelling environments.

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We're looking for a Data-led Senior Marketing Specialist to drive JAPAC performance insights. Turn complex datasets into clear growth stories, own QBR reporting, SEO health & Salesforce analytics, and unlock actionable recommendations across markets to optimise digital performance.

Role: 

• Lead the monthly and quarterly data consolidation for website, content syndication, search (SEO/LLM/SEM), email, and paid social across five key regions.
• Perform deep-dive troubleshooting analysis within Salesforce on an ad-hoc basis to identify and resolve performance discrepancies.
• Utilise ContentSquare to report on web friction, providing strategic recommendations to Digital Marketing Managers (DMMs) to improve user journeys.
• Manage the tracking and reporting of new landing pages, maintaining a robust system for go-live dates and historical performance tracking.
• Conduct AEO and LLM prompt research every quarter to inform content recommendations and regional newsletters.
• Partner with web producers to QA and review regional pages in Workfront, ensuring they meet rigorous standards before deployment.
• Oversee SEO site health by auditing metadata, titles, H1S, and tags to ensure they follow standard global taxonomy.
• Manage the on-demand webinar hub, overseeing uploads and monitoring effectiveness to drive lead engagement.
• Identify and resolve technical SEO issues, including broken links, redirects, and blank pages, to ensure site consistency.

You:

• BA/BS degree or equivalent experience
• 5+ years of experience in marketing analytics, digital reporting, or performance marketing, ideally within a B2B technology environment.
• High proficiency in Salesforce and web analytics tools (e.g., ContentSquare, Google Analytics) with a "data-first" mindset.
• Strong technical understanding of SEO principles, taxonomy, and site health (links, redirects, and schema).
• Experienced in managing regional reporting across diverse JAPAC markets (experience with Japan or Korea markets is a plus).
• Highly organised with the ability to manage the heavy reporting lift of QBR seasons while handling ad-hoc troubleshooting.
• Expert in Google Workspace (Sheets/Slides) for data visualisation and executive-level reporting.
• Exceptional verbal and written English communication skills; ability to use translation tools to support SEO efforts in non-English markets.

Contract Type: 12 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

The Senior Packaging Engineer will lead packaging development and qualification activities for WD's HDD and Flash storage products. This is a technically hands-on and cross-functional leadership role — you will mentor junior engineers, drive complex packaging programs, and interface directly with customers, suppliers, and global engineering teams.

You are expected to operate with high autonomy, make independent technical decisions, and represent the Packaging Engineering function in NPI and sustaining programs.

Key Responsibilities : 
Technical Leadership

• Lead end-to-end packaging design, development, and qualification for complex HDD/Flash programs
• Define packaging architecture and material strategy for new and sustaining products
• Make independent technical decisions on packaging design trade-offs (cost vs. protection vs. sustainability)
• Act as Subject Matter Expert (SME) for packaging within cross-functional teams

Design & Qualification

• Own packaging qualification plans and test execution per ISTA/ASTM standards
• Review and approve packaging specifications, BOMs, and qualification reports
• Lead Engineering Change Orders (ECOs) and deviation requests
• Drive DFM (Design for Manufacturability) and DFA (Design for Assembly) reviews

NPI & Program Management

• Lead packaging workstream for NPI programs from concept to mass production
• Manage packaging milestones and deliverables within program timelines
• Interface with global product teams, customers, and contract manufacturers

Vendor & Supply Chain

• Develop and qualify new packaging suppliers in Malaysia/ASEAN
• Lead supplier performance reviews and cost negotiation
• Drive packaging cost reduction (cost down) initiatives

People & Mentorship

• Mentor and coach junior/mid-level packaging engineers
• Conduct technical reviews and provide guidance on complex issues
• Support team capability building and knowledge sharing

Compliance & Sustainability

• Ensure all packaging meets regulatory requirements (RoHS, REACH, ISTA)
• Champion WD sustainability goals through eco-packaging innovation
• Maintain quality documentation per WD QMS standards

Continuous Improvement

• Lead RCCA for field packaging failures and damage incidents
• Drive Lean/Six Sigma improvement projects within packaging function
• Benchmark industry trends and propose technology upgrades

As a Senior Equipment Engineer specializing in sputter media, you will be responsible for overseeing the operation, maintenance, and continuous improvement of sputtering equipment used in the production of hard disk media. You will work closely with cross-functional teams to ensure optimal equipment performance, minimize downtime, cycle time improvement and contribute to the development of new processes and technologies.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop and implement preventive maintenance schedules to ensure equipment reliability.
• Monitor and analyze equipment performance data to identify areas for improvement.
• Oversee machine installation, maintenance, and repair of sputtering equipment.
• Conduct root cause analysis for equipment failures and implement corrective actions.
• Collaborate with process engineers to develop and optimize sputtering processes.
• Develop project (equipment upgrades) plans, timelines, and budgets, ensuring projects are completed on time and within budget.
• Provide technical expertise, training, and mentor junior engineers/technicians on equipment operation and maintenance best practices. 
• Ensure all equipment and support systems comply with safety regulations and industry standards.
• Prepare and present reports on equipment status, performance metrics, and project progress to management.
• Document standard operating procedures (SOPs) and best practices for equipment operation and maintenance.
• Work closely with cross-functional teams, including process engineers, production managers, and quality assurance, to achieve production goals.
• Perform other duties as assigned by management.

NIQ CMI’s Customer Success Team focus on delivering world class insights and reports to the clients and striving for very high level of Customer Satisfaction and advocacy. 

Customer Success is NIQ's key department which is instrumental for the company’s success. 

So where do you fit here?

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more.

You will be expected to understand our clients’ needs and then create and present solutions that help achieve their strategic and tactical goals.  

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.  

In your role, you would:

• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper....
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.    

• Design, develop, and optimize optical systems including camera systems and lighting configurations for test applications
• Develop and maintain automated reporting systems for Key Performance Indices related to Warranty Operations and test metrics
• Conduct comprehensive tests and validations for systems, test codes, and software solutions to ensure quality and reliability
• Identify and implement process improvement opportunities through collaboration with Engineering, Quality, Service Operations, and Brand Protection teams
• Analyze and provide recommendations for test infrastructure enhancements and optimization
• Develop and maintain test automation frameworks and tools to improve efficiency and reduce manual testing efforts
• Document test procedures, results, and technical specifications in accordance with company standards and best practices
• Collaborate cross-functionally to troubleshoot complex technical/ systemic issues and implement effective solutions
• Contribute to team objectives and support related deliverables as needed