Total 115 Others/Any level Customer Service / Call Centre job vacancies

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.
Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality. We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN A LIFE OF 

We seek an ambitious, outgoing and personable Community Officer whose values align with our TEAM, standing for Together, Extra-mile, Accountable and Mindful. The Community Officer works closely with the Assistant Community Manager,  Community Manager, Area Manager, Assistant Country Manager, and Country Manager (depending on the structure of your location and country) to ensure the smooth running of the day-to-day business and facilities. The core focus is to deliver and develop an unrivalled member experience by driving community events, creating partnerships and building lasting relationships with members, supporting the team with sales-related activities for their space, and working alongside managers to meet financial goals and targets.

DUTIES AND RESPONSIBILITIES

ADMINISTRATION AND FINANCE

• Support with basic administration and data entry.
• Assist with handling invoices and retrieving data for monthly reports.

MEMBER EXPERIENCE AND OPERATIONS

• Always deliver and ensure a personalised, friendly, and high-quality member experience, demonstrating excellent interpersonal and communication skills.
• Develop relationships with members and proactively understand their needs to bring ideas and recommendations to the table to exceed the expectations of every member, improving the overall member experience. 
• Solve member-related issues to help foster a collaborative community.
• Support with members moving in and out, for example carrying boxes, supporting with IT, helping to set up rooms etc.
• Ensure overall cleanliness and upkeep of the space is up to standard, checked by the Location Manager, including basic maintenance, dusting, utensil washing, spot cleaning, cleaning the bathroom, cleaning up spills, keeping the pantry stocked and tidy etc.  
• Support with responding to quality control checks and solving issues immediately.
• Supporting and liaising with the New Projects team regarding maintenance and space improvements based on members' feedback and keen observation.
  

SALES

• Conduct location tours for potential members and pass on leads to the senior team to support meeting sales targets. 

CONTENT AND EVENTS

• Attend and support internal events and be a representative of your location.
• Create and execute events relating to the communities interests, with support from the senior and events team. 
• Escalate leads for collaboration and partnerships for events to the Manager.
• Support your team on social media pages (IG stories, Facebook posts, etc.) and create engaging content.
• Assist with capturing up-to-date imagery showcasing the office spaces, events and community for social media.
• Responsible for keeping calendars and notice boards updated.

PEOPLE

• Assist with onboarding and training new team members.
• Actively work and develop on your own growth to better yourself for you, your team and the business.

• 1-2 years of work experience in customer service, events, business operations, sales would be an advantage. Fresh graduates will also be considered
• University Degree holder preferred
• Ability to connect well with people; friendly and approachable
• Possess strong communication and presentation skills
• Exceptional organisational and multitasking skills
• Reliable and self-driven, has the ability to work with teams and independently
• Experience in Google Drive and Excel sheets would be an advantage
• Must be a native English speaker, any additional languages is a plus

Rentokil Initial is one of the largest business services company with more than 57,700 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

We are looking for a motivated, dynamic Intern to support our Customer Relations Executive to join our team.

To help to achieve this, we will provide you with a competitive allowance & bright career opportunities. You will also be given full product training, with hands on assistance from Customer Care Team.

In this role you will be responsible for:

• Uncover customer needs and interact with our products and services through various initiatives including CVC, CSAT, or CES surveys via Outbound Calls, Email & Texting across customer touchpoint
• Deep understanding on customer insights by identify the pain points and opportunities through the surveys
• Handling customer contact activities includes sales, customer feedback with Customer Relationship Management System
• Demonstrate effective verbal communication skills when interacting at all level, be it among peers & managers or with customers
• Working in a team to achieve the required Key Performance Index (KPI) & SLA (Service Level Agreement)

Duration: Depending on your university's requirement

The ideal candidate will possess:

• Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in Business Administration, Management, Marketing, Customer Service Management, Office Management course)
• Has own transport to travel to work on daily basis

Role Overview

We are seeking an experienced Senior Cost Manager to lead cost management activities across complex and fast‑paced data centre construction projects. In this role, you will take ownership of pre‑ and post‑contract commercial management, drive cost control strategies, and provide advisory support to clients throughout the project lifecycle.

You will lead project teams, oversee tendering and procurement processes, manage commercial risks, and ensure strong financial governance across multiple data‑centre‑related scopes (CSA, MEP, critical systems). This role requires excellent stakeholder management and a solid understanding of the cost drivers unique to mission‑critical environments.

Leadership & Team Coordination

• Lead cost management delivery across one or multiple data centre projects.
• Oversee and mentor Cost Managers and Assistant Cost Managers in day‑to‑day tasks.
• Maintain a collaborative, high‑performing team environment and support capability building.

Pre‑Contract / Tendering Support

• Lead the preparation of detailed cost estimates, cost plans, and budgets during concept, schematic, and detailed design stages.
• Review design information, identify cost risks, and challenge scope gaps or assumptions.
• Manage tender documentation, bid queries, tender analyses, commercial evaluations, and contract recommendations.
• Support procurement strategies for long‑lead equipment, specialist trades, and mission‑critical systems.

Post‑Contract Cost Control

• Oversee monthly cost reporting, cashflow forecasting, and financial performance tracking.
• Lead the change management process, ensuring variations are properly assessed, justified, and approved.
• Manage ongoing commercial negotiations with contractors and suppliers.
• Ensure adherence to contract terms, valuation processes, and financial controls.

Stakeholder & Client Engagement

• Serve as the primary commercial point of contact for clients, design consultants, and contractors.
• Facilitate project meetings and provide commercial recommendations to support decision‑making.
• Ensure clear communication of risk, cost status, and procurement issues to stakeholders.

Governance, Reporting & Quality

• Maintain clean audit‑ready cost documentation throughout the project lifecycle.
• Support value engineering initiatives to identify cost‑efficient solutions without compromising reliability or quality.
• Contribute to cost benchmarking, lessons learned, and continuous improvement within the team.
• Uphold internal governance standards, templates, and reporting requirements.

Role Overview 

As a Cost Manager, you will manage the core cost management services for complex construction projects, including mission-critical data centre developments, ensuring cost, quality, risk, and governance objectives are achieved. You will play a key role in supporting Turner & Townsend’s clients through the full project lifecycle, delivering best-in-class commercial outcomes while fostering a collaborative, high-performing project environment.

Project Support & Cost Management

• Deliver pre-contract and post-contract cost management services across construction projects, including data centres, critical facilities, and infrastructure-led developments.
• Prepare order-of-cost estimates, cost plans, and elemental cost analyses, with a strong understanding of CSA and MEP-heavy cost structures typical of data centre projects.
• Undertake rate analysis, benchmarking, and cost modelling for specialist packages such as MEP systems, electrical infrastructure, cooling systems, and fit-out works.
•  Lead tendering and procurement activities, including: Pre-qualification and tender strategy development, preparation of preliminaries and tender documentation, tender analysis, clarification, and recommendation reports,
• Support change control and post-contract cost management, managing variations, compensation events, and cost impacts arising from design development and client changes, escalating major issues where required.

Governance, Reporting & Client Interface

• Prepare monthly post-contract cost reports, cashflows, and forecasts, supporting formal client presentations and governance reviews.
• Provide commercial input into Value Engineering and cost optimisation exercises, particularly for high-value MEP and specialist trade packages common in data centre projects.
• Interface professionally with clients, consultants, contractors, and specialist vendors at all project stages.
• Support Turner & Townsend’s commercial governance, risk management, and cost assurance standards on live projects.
• Identify opportunities to improve cost management processes, templates, benchmarking data, and digital tools, sharing best practices within the business.
• Contribute to knowledge management, ensuring project data, lessons learned, and cost intelligence are captured in Turner & Townsend’s internal systems. 
• Collaborate effectively within the cost management team and, where appropriate, provide guidance and oversight to Assistant Cost Managers.
   

Role Description:

• Responsible for providing professional maintenance, inspection, troubleshooting, and repair services for industrial cranes and hoists. This role plays a critical part in ensuring customer equipment operates safely, reliably, and efficiently, while representing the Konecranes brand with strong technical expertise and customer service.

• Perform preventive maintenance not requiring compliance inspections, corrective maintenance, retrofits, crane installation or commissioning. Technicians can be further classified into "Maintenance Technician" or "Inspector" (i.e. those predominantly performing preventive maintenance) and "Service Technicians" (i.e. those predominantly performing maintenance and retrofits).

Key Tasks :

• Perform preventive maintenance, inspections, troubleshooting, and repairs on overhead cranes, hoists, and related lifting equipment at customer sites.
• Diagnose mechanical, electrical, and control system faults and implement corrective actions.
• Carry out load testing, adjustments, calibrations, and commissioning of crane systems as per company standards and safety requirements.
• Complete service reports, job documentation, and recommendations for customers accurately and on time.
• Provide technical support and professional advice to customers regarding equipment condition, safety risks, and service solutions.
• Ensure all work complies with Konecranes safety policies, ISO standards, and statutory regulations.
• Support emergency call-outs and breakdown service as required.
• Collaborate with the Service team to improve service delivery, technical skills, and customer satisfaction.
• Maintain company tools, service vehicle, and equipment in safe and proper working order.
• Awareness of ISO 14001 and 45001 standards

Role Summary 

As an Assistant Cost Manager for Data Centre Projects, you will support the delivery of cost management services across fast‑paced, service‑intensive environments. Working under the guidance of a Cost Manager or Senior Cost Manager, you will assist with cost planning, tender support, contract administration, and reporting activities.

Pre‑Contract Support

• Assist in preparing cost estimates, cost plans, and budgets for data centre projects.
• Support quantity take‑offs and rate analysis for MEP or CSA packages depending on background.
• Help prepare tender documentation, gather quotations, and support tender analyses and evaluations.
• Assist in compiling contract documents and supporting procurement activities.

Post‑Contract Support

• Help track project costs, monitor variations, and assist in change control procedures.
• Support preparation of monthly cost reports and updates for clients.
• Collect and verify data required for progress valuations and payment certifications.
• Coordinate with contractors and consultants to verify work progress and financial claims.

Governance & Coordination

• Maintain organised documentation, cost records, and audit‑ready files throughout the project.
• Assist in value engineering discussions and cost‑saving reviews.
• Support the project team by providing timely inputs during meetings, workshops, and client discussions.
• Ensure key information and learning from each project is uploaded into internal knowledge platforms.

• Standard order management including expedites/pull ins/cancellation/push outs.
• Support Customer's RMA & other RMA related FA support.
• Support review of account booking/backlog/billing with Sales.
• Other ad-hoc support covering free of charge sample tracking for Distis, customer questionnaires & other EHS/technical matters.
• Partner with Sales to manage all Renesas communications with Distis/customers.
• Renesas contact for Distis and Sales for any other topics.

• Standard order management including expedites/pull ins/cancellation/push outs.
• Support Customer's RMA & other RMA related FA support.
• Support review of account booking/backlog/billing with Sales.
• Other ad-hoc support covering free of charge sample tracking for Distis, customer questionnaires & other EHS/technical matters.
• Partner with Sales to manage all Renesas communications with Distis/customers.
• Renesas contact for Distis and Sales for any other topics.

• Standard order management including expedites/pull ins/cancellation/push outs.
• Support Customer's RMA & other RMA related FA support.
• Support review of account booking/backlog/billing with Sales.
• Other ad-hoc support covering free of charge sample tracking for Distis, customer questionnaires & other EHS/technical matters.
• Partner with Sales to manage all Renesas communications with Distis/customers.
• Renesas contact for Distis and Sales for any other topics.

Role Description:

• Responsible for providing professional maintenance, inspection, troubleshooting, and repair services for industrial cranes and hoists. This role plays a critical part in ensuring customer equipment operates safely, reliably, and efficiently, while representing the Konecranes brand with strong technical expertise and customer service.

• Perform preventive maintenance not requiring compliance inspections, corrective maintenance, retrofits, crane installation or commissioning. Technicians can be further classified into "Maintenance Technician" or "Inspector" (i.e. those predominantly performing preventive maintenance) and "Service Technicians" (i.e. those predominantly performing maintenance and retrofits).

Key Tasks :

• Perform preventive maintenance, inspections, troubleshooting, and repairs on overhead cranes, hoists, and related lifting equipment at customer sites.
• Diagnose mechanical, electrical, and control system faults and implement corrective actions.
• Carry out load testing, adjustments, calibrations, and commissioning of crane systems as per company standards and safety requirements.
• Complete service reports, job documentation, and recommendations for customers accurately and on time.
• Provide technical support and professional advice to customers regarding equipment condition, safety risks, and service solutions.
• Ensure all work complies with Konecranes safety policies, ISO standards, and statutory regulations.
• Support emergency call-outs and breakdown service as required.
• Collaborate with the Service team to improve service delivery, technical skills, and customer satisfaction.
• Maintain company tools, service vehicle, and equipment in safe and proper working order.
• Awareness of ISO 14001 and 45001 standards

About EPOS

EPOS is a leading Point-of-Sale (POS) digital solutions provider based in Singapore for SMEs. We are backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), part of its global merchant payment services Antom.

As part of our aggressive expansion plan, Malaysia is our first stop and we are building a huge sales team. This is a unique opportunity to be part of a mission-driven team focused on empowering Small and Medium Enterprise (SME) owners to embrace digital transformation through EPOS’ cutting-edge solutions.

Be part of Ant International's mission to empower SMEs, EPOS will leverage Antom's digital capabilities as the organisation's central hub to serve regional small and medium sized businesses with integrated O2O solutions. 

About This Role

We are looking for a Customer Service Support Specialist (Malaysia) to strengthen our customer support operations and ensure an outstanding service experience for our clients.

In this role, you will serve as the first point of contact for clients facing Point-of-Sale (POS) system issues, handling both hardware and software support across various communication channels. You’ll be a key player in ensuring client satisfaction through timely resolutions, strong communication, and attention to detail.

The ideal candidate is a tech-savvy, customer-focused professional who can stay composed under pressure, troubleshoot effectively, and maintain high service standards.

This is what your job scope will be...

Customer Support & Issue Resolution

• Respond to client inquiries and issues related to POS systems via phone, email, and chat.
• Troubleshoot software and hardware problems and provide clear, step-by-step support.
  
• Accurately document client interactions, issues, and resolutions in the support system.
  
• Manage multiple support cases while delivering prompt and high-quality service.
  
• Escalate complex or unresolved issues to the relevant technical teams when necessary.
  

Service Quality & Client Experience

• Follow through on support cases and proactively update clients to manage expectations.
  
• Identify recurring issues or feedback trends and propose improvements to enhance service experience.
  

Process Improvement & Collaboration

• Work with internal teams (technical, operations, sales) to resolve client issues efficiently.
  
• Contribute to knowledge base development, documentation, and support resources.
  
• Assist with process enhancements to improve turnaround time, resolution accuracy, and customer satisfaction.

• Proficient in English and Chinese, due to having Chinese clients to communicate with.
  

• You have 1–3 years of experience in a customer service or IT helpdesk role (POS system support is a plus). Fresh graduates are also welcomed!
  
• You have a good working knowledge of Windows and Android operating systems.
  
• You're familiar with basic networking and peripheral hardware setup.
  
• You're comfortable using Microsoft Excel for tracking, logging, and reporting.
  
• You're a natural problem solver who can stay calm and resourceful under pressure.
  
  

Job Summary

We are seeking a skilled Application Developer to analyze, develop, enhance, and support enterprise applications. The candidate will be responsible for end-to-end application delivery, including requirement analysis, development, testing, implementation, and post-deployment support. The role involves working with large data volumes, system integrations, and batch processing in a dynamic environment.

Key Responsibilities

• Analyze business requirements and prepare technical design and specifications.
• Develop, enhance, debug, and maintain application systems.
• Perform coding, scripting, and automation for application development.
• Handle system integrations and interfaces across multiple platforms.
• Develop and optimize SQL queries, procedures, and database solutions.
• Use Python and Unix/Linux shell scripting for automation and data processing.
• Design and manage batch processing using Control-M, including job scheduling and monitoring.
• Conduct unit testing and System Integration Testing (SIT).
• Provide support during User Acceptance Testing (UAT) and production deployment.
• Perform troubleshooting and root cause analysis for application and database issues.
• Maintain proper technical documentation and support knowledge transfer.
• Provide post-implementation support and ensure system stability.

Requirements

Education

• Bachelor’s Degree in Computer Science, Information Technology, or related field.

Experience

• Minimum 2+ years of relevant experience, preferably in a Banking or Financial Institution.

Key Technical Skills

• SQL, Python, .NET
• Red Hat Linux / Unix environment
• Shell Scripting
• Java (basic knowledge preferred)
• Batch job scheduling using Control-M
• Experience with system integration and handling large data volumes

Preferred Skills

• Strong analytical and problem-solving skills.
• Ability to work in end-to-end application delivery environments.
• Experience in application development, testing, and production support.
• Good communication and documentation skills.

• Standard order management including expedites/pull ins/cancellation/push outs.
• Support Customer's RMA & other RMA related FA support.
• Support review of account booking/backlog/billing with Sales.
• Other ad-hoc support covering free of charge sample tracking for Distis, customer questionnaires & other EHS/technical matters.
• Partner with Sales to manage all Renesas communications with Distis/customers.
• Renesas contact for Distis and Sales for any other topics.

• Standard order management including expedites/pull ins/cancellation/push outs.
• Support Customer's RMA & other RMA related FA support.
• Support review of account booking/backlog/billing with Sales.
• Other ad-hoc support covering free of charge sample tracking for Distis, customer questionnaires & other EHS/technical matters.
• Partner with Sales to manage all Renesas communications with Distis/customers.
• Renesas contact for Distis and Sales for any other topics.

This position is responsible in ensuring a safe environment for the hotel employees and guests and safeguards the assets of the hotel.

• Perform duties as assigned according to the Duty Roster prepared by the Security Manager. Deployment may include the following posts:

  • Security Control Room
  • Lobby
  • Loading Bay
  • Patrolling or Observation
  • Back of House
  • VIP Parking
  • Any other position where security operations are needed

• Ensure all security systems are functioning properly and take immediate corrective action if faults are detected.

• Assist management, employees, and guests in a manner aligned with protection and prevention objectives.

• Coordinate with various hotel departments and government agencies on routine matters and during emergencies.

• Monitor Back of House areas, paying special attention to unauthorized entry and exit points.

• Maintain accurate records in Log Books for future reference.

• Keep the Manager or Crisis Management Team informed of the latest developments during crisis situations.

• Conduct inventory checks of keys, passes, walkie-talkies, pagers, and other accountable security equipment.

• Ensure the cleanliness and orderliness of the Hotel Security Room and surrounding areas.