IT Operations Manager

2.7

Job Type   /   Job Level

Full-time   /   Others/Any

Company Location

Philippines

About The Job IT Operations ManagerKey Responsibilities

Branch IT Infrastructure: Oversee IT systems across multiple retail branches, ensuring reliable POS, inventory, and connectivity.
Systems Optimization: Analyze and upgrade current systems to support scalability and efficiency.
Policy & Security Governance: Develop and enforce IT policies, ensuring compliance and data integrity across all branches.
Software Development Oversight: Manage end-to-end software development and system enhancements, delivering projects on time and within budget.
Network & Data Security: Conduct regular security audits, identify vulnerabilities, and implement proactive solutions.
Vendor & Partner Management: Manage IT vendors and service providers, ensuring SLA compliance and cost-effective solutions.
Disaster Recovery & Continuity: Establish and maintain disaster recovery plans to safeguard branch operations.
Cross-Department Integration: Collaborate with HR, Finance, and Operations to align IT systems with business objectives.
Budget & Resource Management: Oversee IT budget allocation, ensuring resources support expansion and operational needs.
Change Management: Lead IT change initiatives, training branch staff and ensuring smooth adoption of new systems.

Requirements / Qualifications

Educational Background: Bachelor of Science in IT or related field.
Experience: Minimum of 8 years in IT management, preferably in retail or multi-branch operations.
Technical Proficiency: Knowledge of accounting systems, POS platforms, ERP, and Microsoft Office.
Time Management: Strong ability to manage deadlines and multitask effectively.
Collaboration: Proven ability to work as a team player and coordinate across departments.
Compliance & Data Privacy: Familiarity with data protection laws and customer data security.
Goal Orientation: Strong drive to achieve company objectives and support retail expansion initiatives.

Jobs in Philippines » Jobs in Quezon City, National Capital Region, Philippines » IT Operations Manager

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