Benefits:
- Service Fee: PHP 35,000 – 45,000 per month
- Location: Remote
- Job Type: Full-Time | Day Shift (Sydney, Australia Time Zone)
- 28 days of paid leave per year
- Clear path for career growth and development
Essential Requirements:
- Bachelor’s degree in Information Technology, Computer Science, or related field (preferred)
- 0–2 years of experience in IT support or a related role (fresh graduates are welcome to apply)
- Basic knowledge of Windows and macOS operating systems
- Ability to work with the Zoom camera open during shift
Note: To save your time and ensure the best fit, please apply only if you meet the essential requirements listed above
About the Role
Outsourced Pro Global Ltd is seeking a motivated and detail-oriented Junior IT Support to join our growing team.
In this role, you will provide day-to-day technical support to internal users, assist in troubleshooting basic IT issues, and help maintain the smooth operation of company systems. This is a great opportunity for someone looking to build hands-on experience in IT support within a dynamic and fast-paced environment.
Responsibilities
- Provide first-level technical support for hardware, software, and network-related issues
- Assist users via email, chat, phone, or remote support tools
- Troubleshoot basic issues related to Windows and macOS systems
- Escalate more complex technical issues to senior IT team members
- Document issues, solutions, and updates in the ticketing system
- Assist in maintaining IT systems, devices, and user accounts
- Support IT projects and system updates as needed
- Help ensure IT policies and security practices are followed
Key Skills & Qualities
- Bachelor’s degree in Information Technology, Computer Science, or related field (preferred)
- 0–2 years of experience in IT support or a related role (fresh graduates are welcome to apply)
- Basic knowledge of Windows and macOS operating systems
- Understanding of hardware, software, and basic network troubleshooting
- Strong problem-solving and analytical skills
- Good verbal and written communication skills
- Ability to work independently and as part of a team
- Detail-oriented with a willingness to learn and grow
Technical Requirements:
- Windows 11 operating system or MacOS 13+
- 256GB Storage space - minimum
- 8-16GB RAM - minimum
- Dual Core CPU - minimum
- Camera: HD Webcam (720p)
- Headset: Noise canceling (preferably)
- Internet Speed: 50 Mbps - minimum
About Us
Outsourced Pro Global Limited is a trusted outsourcing partner supporting businesses in recruitment, finance, HR, payroll, and operations. As the offshore hub for leading Australian companies, we deliver high-quality, efficient solutions through a team driven by integrity, excellence, and innovation.
At OPG, you’ll be part of a collaborative, growth-focused community. We offer meaningful careers, global exposure, and a culture that values learning, professionalism, and long-term success. Your ideas matter, your growth is supported, and your impact is real.
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