Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!
Who Thrives Here:
- Strong understanding of DNS, SEO, accessibility, and general web development best practices
- Experience with GoDaddy, WIX, and related website platforms
- Ability to advise on website content, review requests, and proofread copy for quality, accuracy, and accessibility compliance
- Ensures content follows style guidelines, technical specs, and accessibility standards
- Bachelor’s degree in Computer Science, IT, Information Systems, or related fields
- Must be willing to work onsite in Taguig
Job Responsibilities:
- Engage with customers by means of telephone, email, and chat to manage customer relationships and to ensure successful execution of requests pertaining to hosted websites.
- Assist in defining project deliverables, setting schedules and resolving website content and technical issues.
- Identify and clarify issues while working collaboratively with customers to achieve prompt resolution.
- Advise on website content/requests as needed, including proofreading copy for quality and accuracy, and ensuring adherence to style guidelines, technical specifications, and accessibility standards.
- Develop and/or collaborate on projects for purposes of optimizing product, eliminating process inefficiencies, etc.
- Engage with colleagues across departments to provide insight and guidance on all aspects of hosted websites.
- Receive direction from Manager and other Customer Care Leaders, and guidance from fellow Websites Support CCS’s.
Why Join Us?
At Cognizant, we don’t just offer jobs—we build careers that thrive in the digital era.
- Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.
- Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
- Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.
Your future starts here—grow, thrive, and make an impact with Cognizant.
PH
