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Full-Time - Lead Backer (Work From Home)

Cyberbacker Careers

3.0
24 reviews
Cyberbacker Careers
Job Type   /   Job Level
Part-time   /   Others/Any
Company Location
Philippines
Lead Backer

A Lead Backer at Cyberbacker plays a key role in managing, organizing, and optimizing the lead generation and conversion process. You will ensure that every lead is properly tracked, nurtured, and directed to the right stage of the sales pipeline.

This role is ideal for tech-savvy, detail-oriented individuals who excel in systems, structure, and fast-paced operational support.

Key Responsibilities

Manage leads and maintain CRM accuracy and organization

Respond to CRM issues and coordinate support through the hotline

Assist agents with CRM-related questions and provide basic training when needed

Handle inbound leads and determine their stage in the buying/selling journey

Process and qualify leads through tagging, drip campaigns, and communication triggers (welcome texts/emails)

Assign and reassign leads to agents based on readiness and appointment status

Maintain consistent lead nurturing through email and SMS follow-ups

Monitor agent activity and performance on a daily basis

Track conversion metrics and generate productivity reports

Build dashboards and trackers using Google Sheets

Maintain lead databases and backup systems

Upload leads to dialers and assist in scheduling showings

Support CRM updates, training announcements, and team communications

Requirements

Tech-savvy with strong systems and CRM understanding

Highly organized with excellent attention to detail

Strong follow-through and accountability mindset

Responsive and able to manage multiple tasks efficiently

If you thrive in structured systems, data management, and operational support, this remote opportunity is a strong fit to grow with Cyberbacke
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