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Call Center Representative

Recruitify_HR

2.9
85 reviews
Recruitify_HR
Job Type   /   Job Level
Full-time   /   Senior Manager
Company Location
Philippines
Description

  • Assist customers with inquiries and provide accurate information.
  • Resolve customer complaints efficiently and professionally.
  • Maintain a high level of product and service knowledge.
  • Document customer interactions and follow up on outstanding issues.
  • Collaborate with team members to improve service delivery.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field.
  • Experience Level: 510 years of experience in customer service.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Skills and Competencies: Problem-solving abilities and conflict resolution.
  • Qualities and Traits: Patience and empathy towards customers.
  • Responsibilities and Duties: Ability to work in a fast-paced environment.
  • Working Conditions: Flexible hours, including evenings and weekends.
Jobs in Philippines   »   Jobs in Quezon City, National Capital Region, Philippines   »   Call Center Representative

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