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Call Center Representative

Recruitify_HR

2.9
85 reviews
Recruitify_HR
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Philippines
Description

  • Provide exceptional customer service by responding to inquiries via phone, email, and chat.
  • Resolve customer complaints and issues efficiently and effectively.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve service quality and efficiency.
  • Keep knowledge up to date with product and service changes and updates.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 1-3 years of experience in a customer service or call center environment.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Skills and Competencies: Proficient in using call center technology and software.
  • Qualities and Traits: Ability to work in a fast-paced environment and handle stress effectively.
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