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Call Center Representative
Recruitify_HR
2.9
85 reviews
Job Type / Job Level
Full-time / Junior Executive
Company Location
Philippines
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Description
Provide exceptional customer service by responding to inquiries via phone, email, and chat.
Resolve customer complaints and issues efficiently and effectively.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve service quality and efficiency.
Keep knowledge up to date with product and service changes and updates.
Requirements
Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 1-3 years of experience in a customer service or call center environment.
Skills and Competencies: Strong communication and interpersonal skills.
Skills and Competencies: Proficient in using call center technology and software.
Qualities and Traits: Ability to work in a fast-paced environment and handle stress effectively.
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