Jobstore Logo
Home Company Reviews Download App
Sign In Sign Up
Show more filters
Banner image for Training and Marketing Professionals Inc.

Technical Support Representative

Training and Marketing Professionals Inc.

2.8
3 reviews
Training and Marketing Professionals Inc.
Job Type   /   Job Level
Full-time   /   Senior Executive
Company Location
Philippines
  • Day to day administration of our ServiceNow ticketing system for colleague and innovation requests
  • Updates to our SharePoint sites, dashboards, calendars, and reports used for colleague engagement.
  • This role is required to provide support in other global time zones.
  • ServiceNow Front-End Administration and Triage
  • User management of ServiceNow environment.
  • Interface with our Digital team when technical assistance is required.
  • Ability to provide Subject Matter Expertise.
  • Collect and report on metrics and usage data.
  • SharePoint Site Development and Maintenance
  • Utilizing Pfizers tools, manage existing dashboards that may include data connectors and feed downstream reports.
  • Design and develop a Launch Calendar utilizing the SharePoint and Power Platforms as necessary.
  • Bachelors degree or higher, with at least 3 years relevant experience.
  • Proficiency with building Microsoft SharePoint sites and familiarity with Microsoft Power Platform, including BI and Automate.
  • End-user familiarity with ServiceNow or similar enterprise ticketing and workflow platforms.
  • General knowledge of software development and relational data.
  • Data analysis skills to identify business insights and trends.
  • Ability to gather requirements for the development of various tools.
  • Available for the majority of US East Coast working hours.
  • High technical aptitude and short learning curve on new technologies.
  • Direct customer service focus, assisting teams real-time and hands-on with issues.
  • Excellent written and verbal communication skills.
  • Experience in preparing and delivering creative and targeted presentations.
Jobs in Philippines   »   Jobs in Philippines   »   Technical Support Representative

More jobs

Technical Support Representative

Davao, Davao Region, Philippines, Philippines

Technical Support Representative

Cebu, Central Visayas, Philippines, Philippines

Technical Support Representative

Cebu, Central Visayas, Philippines, Philippines

Technical Support Representative

Quezon City, National Capital Region, Philippines, Philippines

Technical Support Representative

Pasig, National Capital Region, Philippines, Philippines

Technical Support Representative

Pasay, National Capital Region, Philippines, Philippines