Role Overview
The Facilities Coordinator provides onsite support and acts as a key partner to Facilities Management in ensuring smooth day-to-day operations. This role is responsible for maintaining building standards, supporting administrative functions, and ensuring client satisfaction through efficient coordination of services and vendors.
Key Responsibilities
- Onsite Facilities Support
- Support Facilities Management in all facilities-related operations and activities.
- Conduct routine site inspections to ensure building systems, processes, and best practices are effectively implemented and maintained.
- Identify opportunities for process improvement and cost savings, and provide recommendations to enhance efficiency.
- Assist in monitoring and achieving key performance indicators (KPIs) and service level agreements (SLAs).
- Administrative & Front Desk Support
- Provide administrative support to the facilities team, including documentation and reporting.
- Perform front desk duties such as handling inquiries, managing visitor access, and coordinating appointments.
- Assist in overseeing basic housekeeping and ensuring workplace cleanliness and organization.
- Client & Vendor Coordination
- Work closely with clients, suppliers, and vendors onsite to address facility-related concerns and requirements.
- Support procurement processes, including sourcing and coordinating vendors and service providers when required.
- Ensure clear communication and coordination between stakeholders (e.g., client, JLL admin, vendors).
- Health, Safety & Risk Management
- Ensure compliance with workplace safety standards and procedures.
- Help implement and maintain health and safety programs to ensure a safe working environment.
- Support risk management initiatives, including:
- Disaster recovery plans
- Business continuity planning
- Follow established escalation and incident reporting procedures.
- Ensure adherence to company policies, guidelines, and compliance standards.
Key Skills & Competencies
- Strong organizational and coordination skills
- Attention to detail and proactive problem-solving
- Good communication and stakeholder management abilities
- Basic knowledge of facilities management and safety practices
- Ability to manage multiple tasks and prioritize effectively
